UnitedHealth Group Reviews

Updated September 3, 2015
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3,210 Employee Reviews

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  1. CSR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Richardson, TX
    Current Employee - Anonymous Employee in Richardson, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at UnitedHealth Group full-time (Less than a year)

    Pros

    Its a okay place to work

    Cons

    There is a lot of people who does know anything


  2. UnitedHealth Group

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Minnetonka, MN
    Current Employee - Software Engineer in Minnetonka, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UnitedHealth Group full-time (More than a year)

    Pros

    Good People and cool Company. You will enjoy every moment in the company

    Cons

    I Can say no cons


  3. Helpful (1)

    Great entrance to the industry.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Account Manager in Minnetonka, MN
    Current Employee - Service Account Manager in Minnetonka, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UnitedHealth Group full-time (More than a year)

    Pros

    Great training and experience. Resources available for every aspect of the job. Low level management is supportive and directly accessible. Metrics for productivity are attainable. Some departments offer quarterly incentives that range from $300-$1000.

    Cons

    If you do not have prior experience, your salary will undercut the market by 25-40%. Turnover is higher in service departments due to 6-8 months mandatory overtime (2hrs/day). Pay is notably lower than other insurance providers. It's more worth your while to start at UHC, get a job at one of their competitors, and come back after 1-2 years. Benefits are okay, but not on scale with other Fortune 500 companies. Most of our clients have better health insurance than we are offered.

    Advice to Management

    Raise entry level qualifications to retain good talent. Commit to Our United Culture and provide benefits and pay expected of our own industry.


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  5. supervisor in name only

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor/Manager in Minnetonka, MN
    Current Employee - Supervisor/Manager in Minnetonka, MN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at UnitedHealth Group full-time

    Pros

    Paid time off and telecommuting

    Cons

    Clueless management and human resources

    Advice to Management

    Pay supervisors more than their direct reports. Reward high performers. Don't patronize managers by letting them think they matter or their opinion counts.


  6. Helpful (1)

    Senior Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    fast, smart, demanding, industry leading

    Cons

    demanding, lack of female executives


  7. UHG Systems Analyst Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good pay, lots of resources and opportunities to move up.

    Cons

    Huge corporate setting, often feel unimportant.


  8. Helpful (2)

    Anonymous

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN Case Manager
    Former Employee - RN Case Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at UnitedHealth Group full-time (More than 8 years)

    Pros

    Worked with some of the top-notch nurses in the industry. Lucky to have had a few good clinical managers.

    Cons

    Free OT for them you pay the price for the privilege of trying to reach their unobtainable metrics Heavy-handed leadership-without clarity long after changes are made Provide clearer tools/resources for better job performance (refer to the job aid) does not provide clarity You may make a little above the market salary but they get it back with the high cost of of healthcare benefits that's a wash. Be realistic with the caseload the more you give the heavier the load the higher the number of cases of breakdown (physically, mentally and emotionally)- higher more people.

    Advice to Management

    Innovation is great but not when it innervates and grates make changes that are with merit not as a tactic to confuse people and weed out those who can't keep up. Respect don't walk past the little people to the ones you see as the star workers everyone contributes greatly working here. Don't re-invent the wheel if it rolls keep it moving forward stop making massive overhauls modify on a smaller scale with things that are working. Don't just look at the digits (numbers) when people work there fingers to the bone to keep this company afloat. Not a disgruntle worker worked 8 years just some advice to a company that is getting a run for there money from other upcoming leader (thanks for the opportunity) Customer services is paramount claims and predetermination needs help to move things along smoother.


  9. Helpful (2)

    Senior Implementation Manager

    Former Employee - Senior Implementation Manager
    Former Employee - Senior Implementation Manager

    Pros

    United Healthcare is flexible when coming to taking time off for personal use or vacations. There are some good policies in place with training on the job and the directors looking out for their employees. I would work for United Healthcare in a different job or title.

    Cons

    Too much work to do all at the same time, expectations are too high. This is also with some Sales department United Healthcare. Cut back on all the paper work, we should be more paperless than spending time filling out all these paperwork when we can help out customers/brokers.

    Advice to Management

    All business managers need to treat their employees fairly and equally no matter of race or skin color. If an employees have an issue try and see if you can help that employee to do their job better. In the long run that employees will have more respect for you and try to do their best for you as a Business Manager. Keep communication open.


  10. Helpful (3)

    Underwhelming

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AIX Systems Administrator in Plymouth, MN
    Current Employee - AIX Systems Administrator in Plymouth, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at UnitedHealth Group full-time (More than a year)

    Pros

    Coworkers are amazing for the most part. Even most managers genuinely care, and attempt to do the right thing.

    Cons

    Senior management, i.e. junior executives, are completely detached from reality. IT is seen as a cost and not something investing in a meaningful way. Vendor specific training is almost impossible to get for anything not Windows. Incident, problem, and change processes are all train wrecks. Ticketing systems are woefully inadequate. It's truly amazing anything gets done.

    Advice to Management

    This is an insurance company in the modern era that lives and dies with it's IT infrastructure. Treat it as such.


  11. Helpful (1)

    Project/Release Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager Project/Release Management in Eden Prairie, MN
    Current Employee - Manager Project/Release Management in Eden Prairie, MN

    I have been working at UnitedHealth Group full-time (More than 10 years)

    Pros

    Large Company with a lot of different opportunities

    Cons

    Health Benefits, Pay structure, bonus structure



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