UnitedHealth Group

  www.unitedhealthgroup.com
  www.unitedhealthgroup.com

UnitedHealth Group Reviews

Updated October 29, 2014
Updated October 29, 2014
2,079 Reviews
2.9
2,079 Reviews
Rating Trends

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UnitedHealth Group President, CEO, and Director Steve Hemsley
Steve Hemsley
818 Ratings

Review Highlights

Pros
  • They allow some employees to work from home which is a nice benefit for some (in 265 reviews)

  • Good work life balance if you are in development rather than support projects (in 142 reviews)


Cons
  • Work/life balance can be hard as people are increasingly asked to do more with less (in 97 reviews)

  • This company also does not offer their employees good health insurance (in 85 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Discrimination Nation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Employee Relations Analyst in Minnetonka, MN
    Former Employee - Senior Employee Relations Analyst in Minnetonka, MN

    I worked at UnitedHealth Group full-time (more than 3 years)

    Pros

    People you meet in daily interactions.

    Cons

    Haphazard application of policy; favoritism; disability discrimination; dishonest leadership; politics.

    Advice to ManagementAdvice

    Review your leaders; investigate all claims of retaliation and discrimination by using an outside agency. Current practice is like the Fox watching the Hen House -- Literally!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Not too shabby

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst in Golden Valley, AZ
    Current Employee - Financial Analyst in Golden Valley, AZ

    I have been working at UnitedHealth Group full-time (more than an year)

    Pros

    Great people, plenty of opportunities for process improvement. Opinions are appreciated

    Cons

    Big company... change is constant, but slow moving. Typical problems you'd face working in a company this large.

    Recommends
    Positive Outlook
  3.  

    Great place to work with lots of opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Infrastructure Engineer
    Current Employee - Infrastructure Engineer

    I have been working at UnitedHealth Group full-time (more than 3 years)

    Pros

    very open to you moving to different teams within the organization (and there are tons), since I have been their it seems like upper management is making the right moves to decrease office politics and do things the right way.

    Cons

    Cannot offer their own health insurance, the health insurance we do get is pretty bad (as in high deductibles, etc). Also on most teams you have to switch jobs to get a significant increase in pay.

    Advice to ManagementAdvice

    Pay your talent rather than letting them leave to other companies.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UnitedHealth Group full-time (less than an year)

    Pros

    great opportunities to improve and develop one's career
    Awesome supervisor and manager always willing to help you on the job
    excellent training, very thorough.

    Cons

    I had a very understanding supervisor, however the "occurrences" before warnings are not a effective way to assess the performance of employees. I had none, but a lot of my co-workers stressed and struggled to meet the requirements and they were very good workers.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    UHC is an OK place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor in East Las Vegas, NV
    Former Employee - Supervisor in East Las Vegas, NV

    I worked at UnitedHealth Group full-time (more than 5 years)

    Pros

    United Health Care has Good Benefits, and there are some pretty nice people who work there. Once you figure out what is expected of you, you can be successful but have to work at it, it is not just given to you.

    Cons

    It is hard to get time off, and you have a lot of expectations to meet. It is not impossible but very demanding.

    Advice to ManagementAdvice

    Listen to the front line employees and help them with the tools they need to be successful.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 4 people found this helpful  

    Only a number, not a person….

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UnitedHealth Group full-time (more than 8 years)

    Pros

    Beautiful new office locations with lots of amenities for employees.

    Cons

    - Lack of communication from management - always. I can't remember a time when honesty played a role.
    - Misleading employees on the status of their jobs, and management very secretive, will not dispel rumors or the "churn". This really turns down the environment and takes from motivation and production.
    - Zero "Human" in Human Resources, you are not treated as a person, just a number. They will not help you with work issues that require action to be taken (i.e., sexual harassment, ethics/integrity, etc.). Will leave you feeling violated and not valued. Plus, "HR" is outsourced to Mercer, and not even UHG employees. The HR Reps you have in your departments/floors/divisions will NOT handle "HR" personal type of issues, and will tell you they won't. They are there for strategic purposes only.
    - With how much this company makes per year, annual bonuses and raises are given to the "top" performers which is based on manager discretion. Not fair based on value you provide, time, effort, etc. If you are not in the "boys club" you are not getting promoted, getting a raise or given a bonus.
    - Health benefits for this company lack a lot to be desired. High deductibles, for below average coverage.

    Advice to ManagementAdvice

    Redo the compensation plans, and take a look at how employees are being promoted and/or demoted. Turn over and change the office culture, everywhere. Make sure any type of management knows that they are just as expendable as everyone else, and should not make people fear them or treat them like they are superior.

    Doesn't Recommend
    No opinion of CEO
  8.  

    Nurse Practitioner

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Nurse Practitioner in Washington, DC
    Former Employee - Nurse Practitioner in Washington, DC

    I worked at UnitedHealth Group full-time

    Pros

    Great compensation and benefit. Great co-works

    Cons

    Micro management : instructing how to practice.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Cost cutting every chance at the expense of the employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group full-time (more than 5 years)

    Pros

    PTO if you ever get the chance to use it.

    Cons

    Constant off-shoring of jobs, bathrooms filthy because they are only cleaned once a day with 1000+ employee site, now trash is only going to be taken out twice a week. All to save dollars. Really? It's bad enough that pay is subpar along with horrible health benefits--what's next? Make employees pay for coffee and water?

    Advice to ManagementAdvice

    How about sharing the billions of dollars in revenue with the employees that actually work instead of lining the pockets of the executives. How about a true pay for performance mentality that rewards those who give their blood, sweat, and tears for our members and providers instead of doling out annual raises using a bogus formula based on head count. How about keeping jobs in the US instead of moving department after department to Manila and India.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Terrible place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pharmacist in Overland Park, KS
    Former Employee - Pharmacist in Overland Park, KS

    I worked at UnitedHealth Group full-time (more than 3 years)

    Pros

    The amount of PTO is good if you are able to get the time you want off. Good stock plan. Good supervisor, and good coworkers.

    Cons

    Terrible Work-Life balance.
    Leader ship is terrible.
    Lies and more lies.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    It was a good place to work as a pharmacist.....not now

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacist in Overland Park, KS
    Current Employee - Pharmacist in Overland Park, KS

    I have been working at UnitedHealth Group full-time (more than 5 years)

    Pros

    The mandatory/voluntary overtime (OT) is a mixed blessing. It can really help, and we all knew about it from the day we were hired, however, mandatory OT can really strain a single family provider.

    Cons

    The company has NO flexibility or compassion for single family providers....I heard it it face to face, several times from supervisors ..."this job is the number one in your life"....."if you can't manage it,
     then quit, we have x2 colleges of Pharmacy within 45 miles, you can be replaced quickly."

    Advice to ManagementAdvice

    Lay off the micro management and the metrics which provide no useful information as to what Pharmacists do. The metrics are faulty, and you base decisions affecting employees lives on such worthless information....Very sad...we are health care professionals......not insurance agents

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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