Unitrends
4.2 of 5 32 reviews
www.unitrends.com Columbia, SC 150 to 499 Employees

Unitrends Reviews

Updated Jul 8, 2014
All Employees Current Employees Only

4.2 32 reviews

                             

83% Approve of the CEO

Unitrends CEO Mike Coney

Mike Coney

(29 ratings)

80% of employees recommend this company to a friend
32 Employee Reviews
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    2 people found this helpful  

    Unitrends is an exciting place to work.

    Software Developer (Current Employee)
    Columbia, SC

    ProsIt is neat interacting with some very sharp people and there is always a lot of interesting work to be done. The work environment is fast-paced. The company provides free snacks and soft drinks.

    ConsThe fast-paced environment can sometimes mean high-stress. Training is soft of ad-hoc.

    Advice to Senior ManagementKeep the priorities clear and investing in new product features as the company's growth accelerates.

    Yes, I would recommend this company to a friend

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    2 people found this helpful  

    Cool products, cool technology, and great people!!! Fantastic growth and potential

    Anonymous Employee (Current Employee)
    Columbia, SC

    ProsGreat vision and strong desire to succeed.
    Super smart people with the dedication to match.
    Great environment to thrive and grow.
    Strong leadership.
    Still feels like a family.

    ConsTypical growing pains – space, infrastructure, training, etc
    Way too many new cool things to develop / sell and not enough folks to do it all.

    Advice to Senior ManagementKeep communicating the vision – we all want and need to be on the same page.
    Make sure as you grow the company you not only stay in touch with the employees but you have the right programs / process in place to quickly ramp the new employees.

    Yes, I would recommend this company to a friend

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    2 people found this helpful  

    Appreciate working with a great team and excited about company growth and direction

    Anonymous Employee (Current Employee)
    Columbia, SC

    ProsGreat team of skilled individuals dedicated to product excellence and customer satisfaction
    Strong Engineering and Support Teams
    Vast opportunities in a growing company
    Family atmosphere
    Company celebrations, recognitions, perks (free snacks/coffee)

    .

    ConsSpace has become an issue due to Company growth

    Advice to Senior ManagementRecord growth has been tremendous due to the leadership/direction at Unitrends.

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    awesome place to work

    Account Manager (Current Employee)
    Boston, MA

    Proslove the product
    customer focused
    Engineering and support rock

    Consneed new office space - I hear we are moving

    Advice to Senior Managementkeep up the great work

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    Unitrends is a great place to work on the latest technologies in Linux, Microsoft, user interface, & storage technology.

    Anonymous Employee (Current Employee)
    Columbia, SC

    ProsFlexible work schedule
    Relevant technology
    Strong C-level Management
    Small company environment and responsibility
    Good benefits
    Versatile project opportunities
    The People

    ConsSpace improvements due to growth
    Proximity to better restaurants and lunch places
    Need better phone system
    Need a bigger lab

    Advice to Senior ManagementImprove channel partnering and channel marketing
    Increase reseller partnerships
    Executive level engagement with alliance partnerships
    Continue the free snacks and celebration events

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    High-pressure fast-paced startup

    Anonymous Employee (Current Employee)
    Columbia, SC

    ProsLike the focus on personal responsibility.
    Focus on results rather than politics is nice.
    Technology.
    Like the ability to make mistakes and learn from them without finger-pointing.
    Passion for customer satisfaction.
    Free food.

    ConsWork can be stressful.
    Fast growth has strained the company.
    Need better on-board and on-going training.

    Advice to Senior ManagementMake sure that you stay focused on long-term as well as short-term.

    Yes, I would recommend this company to a friend

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    5 people found this helpful  

    A very haphazard company that is preoccupied with only adding new customer whether or not they can properly support them

    Anonymous Employee (Current Employee)
    Columbia, SC

    ProsMoney. Unitrends does pay well, if you have the right position. If you are in some way involved with adding more customers, you will be compensated well.

    ConsThe internal departments are constantly playing the blame game against each other. Any time a manager or director comes to your office or cube, it's never for something good. You measured on multiple "metrics" of your performance, and everyone's scores are displayed on monitors around the office. When the manager does come to your office it's not because you aren't providing good customer service, it's because the little box next to your name on the monitor isn't green.

    Advice to Senior ManagementMeasure your employees on the amount of time logged on cases and customer satisfaction... That's it! Hire more employees, and establish a standardized training procedure for new hires. Don't squeeze the life out of your employees, and they won't leave you.

    No, I would not recommend this company to a friend

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    3 people found this helpful  

    Home-run Opportunity

    Account Manager (Current Employee)
    Burlington, MA

    ProsUnitrends empowers its employees to make a difference on their team, be it sales, marketing, support, or development. Great culture of hardworking , smart people who truly want to see the company take over the industry.

    ConsLack of structure around new hire training, this isn't a place for those who aren't self starters. Slightly under paid for the industry. Long hours.

    Advice to Senior ManagementAdd structure to training immediately to reduce turnover. Match 401k. Hire additional capacity in all sales support positions immediately, but with more structure.

    Yes, I would recommend this company to a friend

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    7 people found this helpful  

    Churn & Burn Sales Floor

    Account Manager (Former Employee)
    Burlington, MA

    ProsGood technology at a decent price.
    Good support team.
    Good market space that won't be completely commoditized for another couple years.

    ConsCompany operates a "boiler room" in Burlington, MA.
    Favoritism and cliques rule this company.
    Management is incompetent to the point of caricature.
    Pitiful base salary for sales reps.
    Unacceptable and inexcusable behavior by senior employees and management - too many instances to list.
    Policies and initiatives are laid out without follow through.
    Management doesn't lead by example. Key positions in the organization lack even the most basic understanding of the market space they inhabit.

    Advice to Senior ManagementHold everybody in the organization accountable to the same set of standards. The dissonance between the culture in MA and the culture in SC is deafening.
    Stop treating dissenting opinions as if they're signs a person is not a "team player". By not truly allowing open dialogue, you end up creating your own biggest obstacles.
    Hire a CEO that doesn't live in a different state than corporate HQ.
    Hire a Sales Director with channel experience and a track record of successfully managing employees.
    Eliminate the "regional sales manager" role. It's a non-revenue generating position.
    Perform exit interviews on the next group of employees that leave the company. If people who are leaving the company all reported to the same manager, it’s likely not a coincidence.

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    Great company

    Sales (Former Employee)

    ProsGreat products and support
    High energy
    Very customer focused
    Great support from HQ

    ConsCompetitive space
    Rapid growth so internal process is getting stressed
    Need more SE support to key up with customer demand

    Advice to Senior ManagementContinue to upgrade systems to support the hyper growth you are experiencing

    Yes, I would recommend this company to a friend

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