Unity Health Care Reviews

Updated July 1, 2015
11 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
2.7
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Vincent A. Keane
5 Ratings

11 Employee Reviews

Sort: Popular Rating Date
  1. Unity Healthcare was a great place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Assistant
    Former Employee - Medical Assistant

    I worked at Unity Health Care full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Contributing towards excellent healthcare, and meeting professional patient needs were most essential and rewarding to me! Was highly appreciated by the patients, providers, and administrators.

    Cons

    The pay, and room for career advancement was minimal at Unity. Considering, the abundance of work that is required of each MA, they should consider giving greater salaries to non-management employees, verses giving huge salaries and bonuses to directors and upper management.

    This is primarily why there's a great turnover at all Unity locations. Poor salaries. Overworked and underpaid!

    Advice to Management

    Raise the salaries of your well-experienced MA's, in an effort to minimize turnovers. This is highly important, because the MA's are the backbone to the providers and overall daily functioning of the clinics at Unity.

    Unity's MA training is great and very extensive. Therefore, I strongly feel that you'll should really consider giving better salaries, to avoid losing staff after investing in their mandatory training.


  2. Anon

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Unity Health Care

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great environment, positive management members, ability to voice ideas and lead projects.

    Cons

    Wouldn't call them downsides, but room for improvement.


  3. Great patient care, No so great employee care

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC

    I have been working at Unity Health Care full-time (More than 3 years)

    Neutral Outlook
    Neutral Outlook

    Pros

    The company follows its "We Treat You Well" statement. Patient care and access are of utmost importance. The providers really care about many of their patients and are encouraged to build a rapport with them. Unity offers plenty of grant-funded programs that benefit the patients, such as wellness programs and Reach Out and Read. They offer plenty of resume building training for clinical staff.
    It is a good starter point for anyone that is entry level in health care to get some experience for a couple years.

    Cons

    There is an extremely high staff turnover rate. Most providers stay just long enough for their student loans to get paid off by whichever med corp they joined. Clinical staff are overworked and underpaid, thus are drawn away by Medstar and other organizations that actually pay their people. Many of the PCMH requirements are placed on the clinical staff when the providers feel like they don't want to do them (which happens far too often). Most management is relatively competent. There is alot of the "who you know" mentality. Schmoozing gets alot of promotions.

    Advice to Management

    Make an attempt at paying your staff at least their market value. Offer more educational benefits that allow clinical staff to achieve higher positions.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Low Pay High Output

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC

    I worked at Unity Health Care

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The ancillary staff was dedicated and supportive

    Cons

    Traveled to many different clinics essentially using my lunch break. Given a small mileage compensation which did not account for wear and tear on car and time in city traffic

    Advice to Management

    Either increase travel compensation or allow at least 30minutes in additin to the lunch hour to travel and park


  6. Mounting frustration

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Primary Care Physician in Washington, DC
    Current Employee - Primary Care Physician in Washington, DC

    I have been working at Unity Health Care full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Work with so many great and committed people. Great mission of providing free or low-cost health care to homeless and indigent patients in DC.

    Cons

    The bureaucracy gets worse and worse, actually hampering the people on the front lines from doing their jobs. For physicians, part of their compensation starting next year will be provided as an incentive, the bulk of which is for seeing greater numbers of patients. Doctors hate this -- we are taking care of peoples' health. This takes time. Some doctors and some clinics are double and triple booked. They may get a big bonus but the patients will suffer. The organization runs on people paying back the National Health Service Corps, who leave after their 4 years of payback. So it doesn't really matter to management. Little is done to retain providers over the long haul, which is terrible for patients. Many bad-for-morale management decisions that are short sighted (many snow days last winter so management took away 3 holidays....very depressing especially for lower level workers like medical assistants who work really hard for very low pay).

    Advice to Management

    Focus on the needs of front line workers -- Medical assistants, doctors, nurses -- and less on the bureaucracy. Actually listen to those employees and what they have to say. Do what will help improve actual patient care. Make your employees feel that you value their work and care about them as human beings.


  7. Rewarding job with management skill challenges

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC

    I have been working at Unity Health Care full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Providing health care and social services to vulnerable populations in the District. Working with dedicated staff.

    Cons

    Poor upper management skills specifically communication, transparency and trust creates needless bureaucracies stress for dedicated staff trying to find ways to innovate and improve the care delivered.

    Advice to Management

    Limit hiring for key leadership positions from within and hire talented outside leaders. Address VP decision making bottle neck to increase efficiency and innovation. Improve the communication for the direction of the organization. Limit expanding services until the infrastructure and support is in place to support staff.


  8. Great mission, many good people, some poor management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Middle Management in Washington, DC
    Current Employee - Middle Management in Washington, DC

    I have been working at Unity Health Care full-time

    Neutral Outlook
    Approves of CEO
    Neutral Outlook
    Approves of CEO

    Pros

    Unity provides health care to low-income people who might otherwise have a hard time getting access to care. It's a very satisfying mission and good to know that we make a difference every day. There are some great people at Unity. Benefits are fairly generous and work-life balance is decent.

    Cons

    Upper management is disorganized and communication is poor. A lot of unnecessary frustration and inefficiencies are created by lack of communication and lack of trust. Various departments and various levels are poorly managed. Pay is relatively low.

    Advice to Management

    The VP bottleneck is a huge barrier to getting things done. Some VPs are not aware or refuse to admit that they are unable to respond to needs in a timely way. There is a sense of chaos and of overwhelmed people at the top, contributing to poor communication because everything is always in crisis mode. This makes everything more stressful than it needs to be.


  9. Helpful (1)

    Random and all over the place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC

    I have been working at Unity Health Care full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Met a couple of nice people.

    Cons

    Mgt is unknowledgeable about business practices, policies and execution. Everyone in mgt thinks they know but have no specialized certifications that prove they have learned anything and can actually apply it to anything. Everything is based on emotion and random concepts. It's ran like a mom and pop shop versus a corporation.

    Advice to Management

    Allow people to actually take credit for their own work, versus trying to tag alone as if you had an influence because you're the senior level person. Trust those who are the specialists in their field to actually do their work, versus being led by "old practices" like you're a mom & pop shop. Quit being afraid to make people accountable for their actions versus letting everyone get away with everything because "we want to treat you well". Focus on what matters and not the petty things, e.g. focus on results not superficial concepts that doesn't help anything.


  10. Job Summary

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrator in Washington, DC
    Current Employee - Administrator in Washington, DC

    I have been working at Unity Health Care full-time (More than 5 years)

    Neutral Outlook
    Neutral Outlook

    Pros

    work life balance, benefits, serving underserved community, promoting health awareness, giving back to the community

    Cons

    lack of good pay, no room to really grow and exceed


  11. Helpful (2)

    Not for the faint of heart...

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Physician, Family Medicine in Washington, DC
    Former Employee - Physician, Family Medicine in Washington, DC

    I worked at Unity Health Care

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Largest organization for working with the underserved in Washington, D.C. If this is your passion then you may find it very rewarding

    Cons

    Communication is poor between employees and management. Turnover is quite high, most providers stay with the organization out of a contractual obligation to the National Health Service Corps. The management seems to rely on this system for its staffing, rather than focusing on retention. So, most providers leave after their required years are up. Clinics are understaffed and underresourced simply due to lack of communication/organization. Feedback mechanisms are either not in place, or operate unprofessionally.
    My training and previous work experience focused on indigent care, which I loved, but after this experience I was so dejected and burned out I decided to move into the private sector.

    Advice to Management

    Focus on what would keep providers in place rather than relying on the constant influx of NHSC staff. Current attitudes give the impression that we are indentured servants rather than committed providers of care to the underserved.



Showing 11 of 12 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.