Unity Health Care

  www.unityhealthcare.org
  www.unityhealthcare.org

Unity Health Care Reviews

Updated October 21, 2014
Updated October 21, 2014
8 Reviews
2.6
8 Reviews
Rating Trends

Recommend to a friend
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Vincent A. Keane
3 Ratings

Employee Reviews

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  1.  

    Adult care and sanitation concern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Volunteer Translator in Washington, DC
    Current Employee - Volunteer Translator in Washington, DC

    I have been working at Unity Health Care as an intern (less than an year)

    Pros

    Everyone is very nice at Upper Cardoze, from clerical front desk to doctors. Well baby care is routinely available. A wide variety of services offered at the clinic at low cost for diverse ethnic groups.

    Cons

    1) Staff prefer children to adults, so adult diseases may be under diagnosed and under treated due to less time spent on them.
    2) Laboratory sanitation and service has gone down in quality, for instance, blood spots on arms of chairs. Lab techs chat with each other and bruise patient arm.
    3) Nurses and staff should receive diversity training so that it doesn't become exclusively Hispanic for Hispanics.

    Advice to ManagementAdvice

    1) Open a Children's Clinic, then the doctors who "love" children can all go there.
    2) The doctors who don't mind seeing adults can stay in the other clinic and learn more about adult diseases and proper diagnosis, and gain experience.
    3) Allow patients to schedule their own visit, which would save on administrative costs but encourage those employees to help staff the new children's clinic.

  2.  

    Mounting frustration

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Primary Care Physician in Washington, DC
    Current Employee - Primary Care Physician in Washington, DC

    I have been working at Unity Health Care full-time (more than 3 years)

    Pros

    Work with so many great and committed people. Great mission of providing free or low-cost health care to homeless and indigent patients in DC.

    Cons

    The bureaucracy gets worse and worse, actually hampering the people on the front lines from doing their jobs. For physicians, part of their compensation starting next year will be provided as an incentive, the bulk of which is for seeing greater numbers of patients. Doctors hate this -- we are taking care of peoples' health. This takes time. Some doctors and some clinics are double and triple booked. They may get a big bonus but the patients will suffer. The organization runs on people paying back the National Health Service Corps, who leave after their 4 years of payback. So it doesn't really matter to management. Little is done to retain providers over the long haul, which is terrible for patients. Many bad-for-morale management decisions that are short sighted (many snow days last winter so management took away 3 holidays....very depressing especially for lower level workers like medical assistants who work really hard for very low pay).

    Advice to ManagementAdvice

    Focus on the needs of front line workers -- Medical assistants, doctors, nurses -- and less on the bureaucracy. Actually listen to those employees and what they have to say. Do what will help improve actual patient care. Make your employees feel that you value their work and care about them as human beings.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Rewarding job with management skill challenges

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC

    I have been working at Unity Health Care full-time

    Pros

    Providing health care and social services to vulnerable populations in the District. Working with dedicated staff.

    Cons

    Poor upper management skills specifically communication, transparency and trust creates needless bureaucracies stress for dedicated staff trying to find ways to innovate and improve the care delivered.

    Advice to ManagementAdvice

    Limit hiring for key leadership positions from within and hire talented outside leaders. Address VP decision making bottle neck to increase efficiency and innovation. Improve the communication for the direction of the organization. Limit expanding services until the infrastructure and support is in place to support staff.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Great mission, many good people, some poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Middle Management in Washington, DC
    Current Employee - Middle Management in Washington, DC

    I have been working at Unity Health Care full-time

    Pros

    Unity provides health care to low-income people who might otherwise have a hard time getting access to care. It's a very satisfying mission and good to know that we make a difference every day. There are some great people at Unity. Benefits are fairly generous and work-life balance is decent.

    Cons

    Upper management is disorganized and communication is poor. A lot of unnecessary frustration and inefficiencies are created by lack of communication and lack of trust. Various departments and various levels are poorly managed. Pay is relatively low.

    Advice to ManagementAdvice

    The VP bottleneck is a huge barrier to getting things done. Some VPs are not aware or refuse to admit that they are unable to respond to needs in a timely way. There is a sense of chaos and of overwhelmed people at the top, contributing to poor communication because everything is always in crisis mode. This makes everything more stressful than it needs to be.

    Neutral Outlook
    Approves of CEO
  6.  

    Random and all over the place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC

    I have been working at Unity Health Care full-time (less than an year)

    Pros

    Met a couple of nice people.

    Cons

    Mgt is unknowledgeable about business practices, policies and execution. Everyone in mgt thinks they know but have no specialized certifications that prove they have learned anything and can actually apply it to anything. Everything is based on emotion and random concepts. It's ran like a mom and pop shop versus a corporation.

    Advice to ManagementAdvice

    Allow people to actually take credit for their own work, versus trying to tag alone as if you had an influence because you're the senior level person. Trust those who are the specialists in their field to actually do their work, versus being led by "old practices" like you're a mom & pop shop. Quit being afraid to make people accountable for their actions versus letting everyone get away with everything because "we want to treat you well". Focus on what matters and not the petty things, e.g. focus on results not superficial concepts that doesn't help anything.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Job Summary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrator in Washington, DC
    Current Employee - Administrator in Washington, DC

    I have been working at Unity Health Care full-time (more than 5 years)

    Pros

    work life balance, benefits, serving underserved community, promoting health awareness, giving back to the community

    Cons

    lack of good pay, no room to really grow and exceed

    Neutral Outlook
  8. 1 person found this helpful  

    Not for the faint of heart...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Physician, Family Medicine in Washington, DC
    Former Employee - Physician, Family Medicine in Washington, DC

    I worked at Unity Health Care

    Pros

    Largest organization for working with the underserved in Washington, D.C. If this is your passion then you may find it very rewarding

    Cons

    Communication is poor between employees and management. Turnover is quite high, most providers stay with the organization out of a contractual obligation to the National Health Service Corps. The management seems to rely on this system for its staffing, rather than focusing on retention. So, most providers leave after their required years are up. Clinics are understaffed and underresourced simply due to lack of communication/organization. Feedback mechanisms are either not in place, or operate unprofessionally.
    My training and previous work experience focused on indigent care, which I loved, but after this experience I was so dejected and burned out I decided to move into the private sector.

    Advice to ManagementAdvice

    Focus on what would keep providers in place rather than relying on the constant influx of NHSC staff. Current attitudes give the impression that we are indentured servants rather than committed providers of care to the underserved.

    Doesn't Recommend
  9.  

    Very Positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Unity Health Care

    Pros

    Mission, visions, growth and work environmenr

    Cons

    salaries not up to par

    Advice to ManagementAdvice

    Increase salaeries to real world figures

    Recommends

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