Universal American

www.universalamerican.com
Unclaimed Profile
Add Review

Universal American Reviews

Updated April 21, 2015
81 reviews filtered by
  • Any Location
  • Any Job Title
2.4
81 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Universal American Chairman, President, and CEO Richard A. Barasch
Richard A. Barasch
49 Ratings

Pros
  • great people who foolishly believe they will be recognized for being competent and real (in 4 reviews)

  • Flexible Schedule, benefits, and PTO-nothing else is worth mentioning (in 3 reviews)

Cons
  • Upper management undervalues talent and fails to communicate with employees (in 5 reviews)

  • Stress from overwork and work-life balance (in 3 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Data Analytics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Universal American

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Comfortable flexible environment, friendly people

    Cons

    Struggling to compete, lot of top mgt leaving the company

  2. Helpful (1)

    Quality Assurance Analyst

    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern

    I worked at Universal American as an intern

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Good Hours
    Great experience in CMS reporting and Medicare Advantage plans

    Cons

    Horrible managers
    Tendency to waste time when it came to projects
    Lag time between functions when receiving work
    Minimal training in analysis for new interns

    Advice to Management

    Spend time training interns in the database analysis and in the overall functions of the job

  3. No appreciation or compensation for your hard work in the PMO dept

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    I worked at Universal American full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Great PMO Team Members. Made lasting friendships.

    Cons

    Bad PMO Management. No standard SOPs for anything. Made up templates and processes as we went along. No on-the-job training whatsoever. No lessons learned/record keeping for any Projects. No centralized knowledge base. PMs have no real power to control schedule or budget and managers will load projects in your plate even if you have plenty already and expect you of course to do an excellent job.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Houston, TX
    Former Employee - Director in Houston, TX

    I worked at Universal American full-time (More than 3 years)

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    They pay good, they have to, its the only thing they do with consistency !! Spend money !!

    Cons

    absolutely no skills set for HR. No one on Corp touches base with field staff. No one has a clue how to manage physicians. The only person that was on the right track, they fired

    Advice to Management

    Stop the ACO business, you have no idea the damage you cause. Money over relationships is foolish and you are hurting people and their career

  6. Helpful (1)

    Avoid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in New York, NY
    Former Employee - Director in New York, NY

    I worked at Universal American

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Some smart, hard working people

    Cons

    Lots of internal politics, chaos, high turnover, short-staffing creating impossible jobs

  7. Poor overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Universal American full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Nobody cares what you do, you can be gone for hours/days

    Cons

    Lack or structure, horrible management

    Advice to Management

    Be replaced. Need people that know what they are doing not 10vps to 2 staff

  8. Helpful (3)

    Compliance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Universal American

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Good Insurance
    Great Benefits
    Decent Pay
    Good people

    Cons

    To many Chiefs and not enough Indians....the corporation is extremely top heavy and leaves no one to do the actual work needed to be completed.

    Advice to Management

    Stop taking credit for other peoples work..give credit where credit is due.

  9. Helpful (2)

    Crazy place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Houston, TX
    Current Employee - Anonymous in Houston, TX

    I have been working at Universal American full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Some nice people to work with. It is nice to have working lunches catered, but.... Decent pay for some. Cannot really think of much.

    Cons

    Minimal training on systems, no training or expectations made clear by the Director, Director does not know Medicare business so how did they become a Director? IT is just coming out of the dark ages. No cohesive plan, too many VP's (one has only 2 or 3 employees!). Zero flexibility. No PTO rollover so don't get sick or plan a vacation the first part of the year, For a health insurance company they have poor insurance for their employees, attendance policy: you are counseled if you call in 2 times in a 12 month period. Upper management gets food catered, staff does not. It did not take long to realize I had made a mistake. VPs with not enough formal education. Dysfunctional would be an understatement, 401K match below industry standard

    Advice to Management

    Stop knee-jerk reactions, quit outsourcing so much and you will save money, I wonder how much you spend on catering? Maybe turn that to employee benefits instead of feeding yourselves

  10. Not a great place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Universal American

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Work from home is the only good thing i can think about.

    Cons

    Dirty politics
    Senior managers bullying the juniors
    No covered parking lot available. Used to park my car on gravel
    Negligible bonus
    Negligible pay raise
    No promotions
    Hard work was unrecognised and unappreciated
    Senior managers used to put their mistakes on the juniors

    Advice to Management

    Be respectful of your employees. Be protective and be a true Team leader. Otherwise, company will have employees who don't work hard and rely on politics. This is one of the main reasons company is not doing well and keep undergoing loss.

  11. Helpful (2)

    Provider Relations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Universal American full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Ability to work from home

    Cons

    Very disorganized, no policies or procedures to follow, no training, unskilled mamagement

Work at Universal American? Share Your Experiences

Universal American

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.