Universal American Reviews

Updated July 10, 2015
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2.3
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Universal American Chairman, President, and CEO Richard A. Barasch
Richard A. Barasch
52 Ratings

Pros
  • Worked with a handful of great people (in 4 reviews)

  • Flexible Schedule, benefits, and PTO-nothing else is worth mentioning (in 3 reviews)

Cons
  • People are leaving and employees are not moving up as upper management is bringing in outsiders (in 5 reviews)

  • You weren't even a number; you were literally replaceable in an instant, and senior management was trying to do exactly that with Indians (in 4 reviews)

More Pros and Cons

92 Employee Reviews

Sort: Popular Rating Date
  1. Entrepreneurial work culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Universal American

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Lot of independence to work

    Cons

    There is an overwhelming focus on short term gains and no investment in long term projects.


  2. Medical Claims

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Claims Specialist in Houston, TX
    Former Employee - Technical Claims Specialist in Houston, TX

    I worked at Universal American (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Could provide better benefits for employees

    Cons

    Need better training for the Appeals Department

    Advice to Management

    Be true to the open door policy


  3. long term care manager

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Universal American

    Pros

    Enjoyed talking with members.and getting to know them.

    Cons

    Did not like telling patients they did not meet criteria to come on plan.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Run away, and quickly!

    • Work/Life Balance
    • Comp & Benefits
    Current Employee - Director
    Current Employee - Director

    I have been working at Universal American full-time (More than a year)

    Pros

    If you don't care about your work and can be a yes man, pay and flexibility in schedule are good.

    Cons

    Totally negative culture with bullying, backstabbing, no job security. Not that there's any training, but you'll quickly see processes are archaic and outdated. Don't try to change anything or mention the inefficiency - you'll be fired.

    Advice to Management

    They don't listen, but the company tagline is really "stay Healthy in Collaboration with Incompetence".


  6. Compliance Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Compliance Analyst in Nottingham, MD
    Former Employee - Compliance Analyst in Nottingham, MD

    I worked at Universal American (More than 3 years)

    Pros

    I had a job, but really there were no perks or opportunities for advancement. Management had to approve all transfers, so there was a lot of people blocking employees abilities to get promoted or moved to another area.

    Cons

    Very unorganized and underpaid for the job requirements. High overturn on the staff and managerial levels.

    Advice to Management

    Hire knowledgeable staff and management


  7. in general

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    I worked at Universal American full-time (Less than a year)

    Negative Outlook
    Negative Outlook

    Pros

    Great benefits, great co-workers, decent pay,mentoring every week, employee activities, phenomenal HR.

    Cons

    A lot of drama that reflects in unprofessional environment, very high turn over rate, closing each department down slowly, constant employees being let go with little notice.

    Advice to Management

    Inform your employees.


  8. Work force reduction and staff relocation

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Universal American full-time

    Pros

    Opportunity to contribute to success of Medicare Advantage Health plan. Interfaced with clinical program staff and corporate finance to develop new specialized clinical programs. Great opportunity to combine healthcare analytics, clinical background, and program measurement skills.

    Cons

    Staff are being relocated to Houston, TX. Lots of stress among staff with pressure o improve care and reduce costs of health care.

    Advice to Management

    Not sure what to say here. Better communication regarding how corporate finance needed to use results from analytics. May have been due to telecommuting though.


  9. Helpful (1)

    Terrible

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Universal American

    Pros

    Greatly advancing technical abilities. Excellent team of coworkers. Not much else

    Cons

    Lack of appreciation for work, constant fear and insecurity of losing your job. An environment created where feedback is one sided and criticism is constant

    Advice to Management

    SHAPE UP


  10. Highly Disorganized

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Universal American

    Pros

    You can leave at 3:30 every friday. They paid ok. Other than that, I can't think of much else.

    Cons

    Everything was completely disorganized. Lots of pressure to deliver sub par work. No strategy or technical direction.


  11. Data Analytics

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Universal American

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Comfortable flexible environment, friendly people

    Cons

    Struggling to compete, lot of top mgt leaving the company



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