Universal American Reviews

Updated August 24, 2015
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2.2
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Recommend to a friend
Approve of CEO
Universal American Chairman, President, and CEO Richard A. Barasch
Richard A. Barasch
55 Ratings

Pros
  • Worked with a handful of great people (in 4 reviews)

  • Flexible Schedule, benefits, and PTO-nothing else is worth mentioning (in 3 reviews)

Cons
  • People are leaving and employees are not moving up as upper management is bringing in outsiders (in 5 reviews)

  • You weren't even a number; you were literally replaceable in an instant, and senior management was trying to do exactly that with Indians (in 4 reviews)

More Pros and Cons

98 Employee Reviews

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  1. Great pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RN Case Manager in Houston, TX
    Current Employee - RN Case Manager in Houston, TX

    I have been working at Universal American full-time (More than a year)

    Pros

    Ability to telecommute, Pay is excellent.

    Cons

    Too much micromanagement for salaried employees.


  2. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great culture and friendly environment, I actually enjoy coming in to work

    Cons

    I wish that the pay was better,


  3. Helpful (3)

    So Sad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good employees that want to do a good job but not allowed to! Services provided to members are very important.

    Cons

    No flexibility, very poor and toxic culture, staff and middle management constantly in fear or being fired or other retaliation, very disorganized, work "silos" encouraged and promoted by managers, extreme favoritism. Lack of respect rampant between managers as well as between management and staff.

    Advice to Management

    Wake up! You have some very good folks willing to work hard but are spending too much time trying to protect their jobs rather than doing their jobs. Tear down the silos and grow a culture of civility and integrity and you will see great improvements in job performance and growth of the company.


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  5. Helpful (3)

    Country club for the rich

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in White Plains, NY
    Former Employee - Product Manager in White Plains, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Universal American (More than 3 years)

    Pros

    good work life balence, and pay is pretty good.

    Cons

    executive management act like they are at the country club and all other employees other than executives are just servants and not worthy because they are not part of the club. Highly wasteful and archaic ideas when marketing their products. They do business like it is 1985.


  6. Helpful (2)

    Don't work for this company - Sinking ship

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Coffee and your immediate peers are the friendliest and most compassionate people who really do care about their work,

    Cons

    Everything else, look at the company's stock! Poor working conditions, slave labor, do not even think of coming to work here

    Advice to Management

    Dismantle and sell off to cigna/anthem/aetna/united. Whoever will buy it!


  7. Helpful (1)

    Worst place I have ever worked

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Developer in Lake Mary, FL
    Former Employee - Developer in Lake Mary, FL

    I worked at Universal American (Less than a year)

    Pros

    Nice offices. Good Coffee. Thats about it

    Cons

    Management said they want people to work like DOGS

    Advice to Management

    Re-Sturucture


  8. Helpful (1)

    Un-healthy and un-collaborative

    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Universal American full-time

    Pros

    The starting salaries are ok but then everyone receives two percent raises until the company starts growing again. People have been waiting a very long time for that to happen.

    Cons

    Managers feel like they have no authority to make any of the necessary changes but everyone still lives in constant fear of being fired while working around the clock. Actually it is more likely that they will say that your position has been eliminated. That helps avoid an HR lawsuit.

    Advice to Management

    It is probably too late for any advice that could stop their downward spiral but the first piece of advice would be to hire someone that has any understanding of how to run a business not just a sales agency and not a consultant.


  9. Entrepreneurial work culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Lot of independence to work

    Cons

    There is an overwhelming focus on short term gains and no investment in long term projects.


  10. Medical Claims

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Claims Specialist in Houston, TX
    Former Employee - Technical Claims Specialist in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Universal American (More than 5 years)

    Pros

    Could provide better benefits for employees

    Cons

    Need better training for the Appeals Department

    Advice to Management

    Be true to the open door policy


  11. long term care manager

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Enjoyed talking with members.and getting to know them.

    Cons

    Did not like telling patients they did not meet criteria to come on plan.



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