Universal Health Services

  www.uhsinc.com
  www.uhsinc.com
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Universal Health Services Reviews

Updated September 18, 2014
Updated September 18, 2014
65 Reviews
2.5
65 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Universal Health Services Chairman, President, and CEO Alan B. Miller
Alan B. Miller
36 Ratings

Review Highlights

Pros
  • good pay good benefits good perks (in 3 reviews)

  • Good pay and benefits, and the opportunity to work with some of the most challenging behavioral disorders in children and adolescents (in 3 reviews)


Cons
  • High turnover rate; high complaint rate from residents (in 4 reviews)

  • Patient care and employee satisfaction distant 3rd and 4th (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Learn a lot

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Universal Health Services

    Pros

    Learn more than any other BH corporation. Leader in BH Best Practices.

    Cons

    Some of their hospitals are not well run

    Advice to ManagementAdvice

    Look deeper at culture within each hospital

  2.  

    Medical Biller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clerical Position  in  Murrieta, CA
    Current Employee - Clerical Position in Murrieta, CA

    I have been working at Universal Health Services full-time for more than 8 years

    Pros

    Stable company, average benefit package, decent software programs, good location in Murrieta, Calif

    Cons

    Exploitation of employees to the point of abuse, minimum hourly wage, antiquated managers with very poor people skills, very stressful work environment, they manage by intimidation, staff is given more work than one employee can complete, no advancement opportunities, no appreciation by management, lack of training, poor management communication, sweat shop strategy.

    Advice to ManagementAdvice

    Stop the abuse of your people

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    A horrible nightmare daily! Lowell Treatment Center, Lowell MA

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Universal Health Services

    Pros

    Lower level employees were very nice people. Other than that there are no positive words to describe this criminal operation.

    Cons

    Unsafe, understaffed, no security, they care only about filling beds and profit, dirty, old building falling apart, no structure, 1 group a day and the rest of the time it was like a group of caged animals in prison like conditions with nothing to do, patients sleep majority of the time they are there because there is nothing else for them to do. The most un therapeutic place I could ever imagine. Psychiatrists working there are crazier than the patients and are completely unethical, the patients are not valued and have no say in their treatments. It is beyond disgusting! They accept high acuity patients and do not have the medical experience or means to care for them safely but accept them regardless just to fill a bed. Patients safety and health is at risk, as well as staff safety every single shift. Nurses put their licenses on the line daily working there, no support, upper management could care less about every single problem reported, nothing gets resolved or changed, overall just the most horrible, unsafe, unethical place I have ever seen.

    Advice to ManagementAdvice

    Stop this horror show! Be human and start making changes to make this facility at the least a humane, clean, and safe place for patients and staff.

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  5.  

    It was rewarding benefits-wise.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Richmond, VA
    Former Employee - Anonymous Employee in Richmond, VA

    I worked at Universal Health Services full-time for more than a year

    Pros

    The benefits are great (PTO, ELB, health, dental, etc). In class training was good. Position was particularly an everyday challenge which I liked, not the same old routine over and over. I generally got along with everyone there. Service Excellence training was wired into everyone that worked there.

    Cons

    Pay does not match your workload. Managers like to pass along tasks rather than learn and show us on the floor. PTO was a battle to take even though it was your personal time off.

    Advice to ManagementAdvice

    Time-off needs to be less strict and management needs to realize that us floor people are not robots.

    Recommends
    Positive Outlook
  6.  

    Night shift

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Registered Nurse  in  Bradenton, FL
    Current Employee - Registered Nurse in Bradenton, FL

    I have been working at Universal Health Services full-time for more than a year

    Pros

    Team environment, great benefits, and opportunities for overtime

    Cons

    Very little help, when census drops and there is high acuity there is no consideration for staffing

    Advice to ManagementAdvice

    staff by acuity

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Very poor management and lack of leadership abilities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff RN  in  Norfolk, VA
    Current Employee - Staff RN in Norfolk, VA

    I have been working at Universal Health Services full-time for more than 5 years

    Pros

    Higher pay than other local corporations.

    Cons

    With the increase in pay comes lack of appreciation, poor and inexperienced management, no concern for patient safety (only monetary gain), lack of support from administration including no advocacy for employees and inefficient and poor HR management.

    Advice to ManagementAdvice

    Management needs to consider experience and education when hiring their managers. Many of the managers are Associates prepared or new nursing graduates who are supervising seasoned and more educated nurses, and it shows. Simple managerial tasks are poorly executed if at all. Leadership needs to be modeled positively. Hire intelligent people and then listen to them.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Reactive vs being a true leader in the world of healthcare from an Acute perspective.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Universal Health Services

    Pros

    Decent benefits. Several good leaders. Attempting to change culture to a quality driven organization.

    Cons

    Promote "yes men" and folks who just are content and stay.
    Do not fulfill promises
    Micromanagement from the top level, including C suite
    Professional accomplishments are overshadowed by personal feelings that are never based on facts.

    Advice to ManagementAdvice

    Grow your talent in house better. Develop leaders by creating actual plans that have real actionable goals. Think about the patients more than the bottom line.

  9.  

    Only cares about the bottom line (money and filling beds) and not the employee.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Liaison
    Current Employee - Liaison

    I have been working at Universal Health Services full-time for more than 5 years

    Pros

    I honestly can just say it's a job.

    Cons

    Benefits are horrible and constantly get cut. Only care about filling beds and how to profit from whose in them.

    Advice to ManagementAdvice

    You should focus more on your employees. Happier work environment and perks make for better workers; therefore a better company. Look at Google.

    Increase salaries to be competitive with your competition.

    No opinion of CEO
  10.  

    RN

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Nurse  in  Fremont, CA
    Former Employee - Nurse in Fremont, CA

    I worked at Universal Health Services full-time for more than a year

    Pros

    Clean facility, good teamwork (because we only had each other on the floor)

    Cons

    Very low staffing, unsafe nurse/MHT:patient ratio, sick calls are penalized, admits unsafe patients to fill beds and "ghost beds"

    Advice to ManagementAdvice

    Hire more staff. 1-2 RNs to 20 patients and 1-2 MHT to the same 20 patients is unsafe! Make it safer for employees to work there and patients to be there. I couldn't believe that a patient died during lunch from choking while still employed in your facility. Sometimes there are too many codes during the day and RNs don't finish their notes. Stop penalizing RNs for clocking in a few minutes after to do notes!! Listen to all (new and old) employees and not just the ones who have been there for 20 years but are very negative/one sided about newer employees. Newer employees are there to learn and shouldn't have to please certain employee(s). Having a policy to terminate employment for calling in sick (even with a doctor's note) is very unprofessional and unethical. No wonder flu virus spreads so fast in the unit, because people are afraid to call in.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Good company, lots of opportunity for employment in Las Vegas area

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff RN  in  Las Vegas, NV
    Current Employee - Staff RN in Las Vegas, NV

    I have been working at Universal Health Services full-time for more than 3 years

    Pros

    Good benifits, good learning experience for most.

    Cons

    This is not a good place for new grads. Please go to acute care hospital first for a year. Management tends to try to cater to the newer nurses, even though those hired for their experience, are over looked for supervisory positions.

    Recommends
    Neutral Outlook
    No opinion of CEO

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