Universal Health Services

  www.uhsinc.com
  www.uhsinc.com

Universal Health Services Reviews

Updated October 15, 2014
Updated October 15, 2014
70 Reviews
2.5
70 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Universal Health Services Chairman, President, and CEO Alan B. Miller
Alan B. Miller
39 Ratings

Review Highlights

Pros
  • Fairly decent benefits and a consistent paycheck--that's about it (in 3 reviews)

  • good pay good benefits good perks (in 3 reviews)


Cons
  • Non existent communication, terrible patient care, dangerous staffing ratios (in 6 reviews)

  • High turnover rate; high complaint rate from residents (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    One of the best jobs I've had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mental Health Therapist in Benton, AR
    Former Employee - Mental Health Therapist in Benton, AR

    I worked at Universal Health Services full-time (less than an year)

    Pros

    -starting salary highest for options in my area
    -big company so not small town gimmicks
    -provided good benefits and other pleasant positives for job

    Cons

    -too much travel in my job with no compensation
    -had over 8 schools at once to go to in providing services
    -boss I had was horrible in dealing with conflicts-she's reason I left

    Advice to ManagementAdvice

    When more than one person complains about a situation take it to heart to deal with it or you will lose amazing employees that would have stayed.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Good place to work, as long as you are flexible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in King of Prussia, PA
    Current Employee - Anonymous Employee in King of Prussia, PA

    I have been working at Universal Health Services full-time

    Pros

    Good people, good managers, plenty of room for growth and constantly hiring.

    Cons

    Ancient company culture, out of date policies and not very flexible.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Be a good employee and devote your career to making your bosses money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in King of Prussia, PA
    Former Employee - Anonymous Employee in King of Prussia, PA

    I worked at Universal Health Services full-time (more than an year)

    Pros

    Everyone else you work with is in the same boat, so they understand the struggles you're faced with

    Cons

    Crazy hours, lack of feedback on your performance, smoke and mirrors on promotions, no equal treatment for anything.

    Advice to ManagementAdvice

    Treat others as you would like to be treated.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    A parade of incompetence

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Universal Health Services full-time

    Pros

    Some very nice dedicated lower level co-workers who truly care for the patient's needs.
    There's a free lunch.

    Cons

    Highly stressful.
    Chronically understaffed.
    No room to promote internally.
    No caring for employees concerns.
    Best employees are overworked and given grief while poor employees are allowed to do whatever they seem to spend their time with.
    Lack of patient care but high focus on patient balance.
    Stunningly incompetent management who repeats same mistake over and over.

    Advice to ManagementAdvice

    Begin to trust your employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Learn a lot

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Universal Health Services

    Pros

    Learn more than any other BH corporation. Leader in BH Best Practices.

    Cons

    Some of their hospitals are not well run

    Advice to ManagementAdvice

    Look deeper at culture within each hospital

  7.  

    The Worst Company I've Ever Worked For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clerical in Champaign, IL
    Former Employee - Clerical in Champaign, IL

    I worked at Universal Health Services full-time (more than an year)

    Pros

    Honestly, I can't think of many pros in the slightest. I had some excellent people in my life--not the best at their jobs by any stretch of the imagination, but they were good people.

    Oh wait--the only pro I see is that I learned how much I can handle, as my position was one fit for four people.

    Cons

    Absolutely disregarded as a human being. The worst company culture, CEO is a nightmare.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Medical Biller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clerical Position in Murrieta, CA
    Current Employee - Clerical Position in Murrieta, CA

    I have been working at Universal Health Services full-time (more than 8 years)

    Pros

    Stable company, average benefit package, decent software programs, good location in Murrieta, Calif

    Cons

    Exploitation of employees to the point of abuse, minimum hourly wage, antiquated managers with very poor people skills, very stressful work environment, they manage by intimidation, staff is given more work than one employee can complete, no advancement opportunities, no appreciation by management, lack of training, poor management communication, sweat shop strategy.

    Advice to ManagementAdvice

    Stop the abuse of your people

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    A horrible nightmare daily! Lowell Treatment Center, Lowell MA

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Universal Health Services

    Pros

    Lower level employees were very nice people. Other than that there are no positive words to describe this criminal operation.

    Cons

    Unsafe, understaffed, no security, they care only about filling beds and profit, dirty, old building falling apart, no structure, 1 group a day and the rest of the time it was like a group of caged animals in prison like conditions with nothing to do, patients sleep majority of the time they are there because there is nothing else for them to do. The most un therapeutic place I could ever imagine. Psychiatrists working there are crazier than the patients and are completely unethical, the patients are not valued and have no say in their treatments. It is beyond disgusting! They accept high acuity patients and do not have the medical experience or means to care for them safely but accept them regardless just to fill a bed. Patients safety and health is at risk, as well as staff safety every single shift. Nurses put their licenses on the line daily working there, no support, upper management could care less about every single problem reported, nothing gets resolved or changed, overall just the most horrible, unsafe, unethical place I have ever seen.

    Advice to ManagementAdvice

    Stop this horror show! Be human and start making changes to make this facility at the least a humane, clean, and safe place for patients and staff.

  10.  

    It was rewarding benefits-wise.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Richmond, VA
    Former Employee - Anonymous Employee in Richmond, VA

    I worked at Universal Health Services full-time (more than an year)

    Pros

    The benefits are great (PTO, ELB, health, dental, etc). In class training was good. Position was particularly an everyday challenge which I liked, not the same old routine over and over. I generally got along with everyone there. Service Excellence training was wired into everyone that worked there.

    Cons

    Pay does not match your workload. Managers like to pass along tasks rather than learn and show us on the floor. PTO was a battle to take even though it was your personal time off.

    Advice to ManagementAdvice

    Time-off needs to be less strict and management needs to realize that us floor people are not robots.

    Recommends
    Positive Outlook
  11.  

    Night shift

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Registered Nurse in Bradenton, FL
    Current Employee - Registered Nurse in Bradenton, FL

    I have been working at Universal Health Services full-time (more than an year)

    Pros

    Team environment, great benefits, and opportunities for overtime

    Cons

    Very little help, when census drops and there is high acuity there is no consideration for staffing

    Advice to ManagementAdvice

    staff by acuity

    Recommends
    Positive Outlook
    No opinion of CEO

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