Universal Health Services

www.uhsinc.com

Universal Health Services Reviews

Updated January 22, 2015
Updated January 22, 2015
84 Reviews
2.5
84 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Universal Health Services Chairman, President, and CEO Alan B. Miller
Alan B. Miller
48 Ratings

Review Highlights

Pros
  • provided good benefits and other pleasant positives for job (in 5 reviews)

  • non management personnel are awesome- team work and supportive (in 4 reviews)


Cons
  • Non existent communication, terrible patient care, dangerous staffing ratios (in 6 reviews)

  • High turnover rate; high complaint rate from residents (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    UHS management is improving the work environment at this time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Wildomar, CA
    Current Employee - Anonymous Employee in Wildomar, CA

    I have been working at Universal Health Services full-time (more than 10 years)

    Pros

    Beginning to recognize the areas in need of improvement.

    Cons

    Some areas of improvement have languished for an extended period of time

    Advice to ManagementAdvice

    Continue to appreciate your employees and allow them a voice. Look for ways to improve the patient experience. Upgrade the facility when able and present a more professional image to our community. The area of Nursing care needs to improve. Hire more CNAs if possible otherwise re-train the ones we have.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Stressful. Low pay.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Universal Health Services

    Pros

    You can easily get overtime. That's the only real way to make good $. Insurance. PTO. Friendly coworkers.

    Cons

    Stressful. Low pay. No advancement. Dead end. Can't keep staff. Units understaffed presents safety issues.

    Advice to ManagementAdvice

    Raise wages.

  3. 1 person found this helpful  

    dead end job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Universal Health Services

    Pros

    they hire great people, that's about it.

    Cons

    no chance of advancement, constantly changing policies. don't listen to direct care staff. constant turnover.

    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    went from really good to bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Appeals in Richmond, VA
    Former Employee - Appeals in Richmond, VA

    I worked at Universal Health Services full-time (more than 8 years)

    Pros

    the work was very enjoyable

    Cons

    the employees are very unprofessional

    Advice to ManagementAdvice

    the ceo needs to know whats happening in the units

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    WONDERFUL EXPIRENCE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - LMHT/Training Coordinator in Denton, TX
    Current Employee - LMHT/Training Coordinator in Denton, TX

    I have been working at Universal Health Services full-time (more than 5 years)

    Pros

    Great people working there. Striving to make each patients experience wonderful. Great team work as a whole .

    Cons

    More job opputunities in the facility

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    I stayed too long, should have pursued other avenues much sooner.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager
    Former Employee - Department Manager

    I worked at Universal Health Services full-time (more than 8 years)

    Pros

    Fairly decent benefits and a consistent paycheck--that's about it.

    Cons

    Toxic work environment, poor management, little regard for employees. Constantly under review by state and federal regulatory agencies. Despite 10 different CEOs over a period of just four years at the Kansas City facility, UHS get can't seem to get it right. CMS has placed them on a ninety day decertification track more than once.

    Advice to ManagementAdvice

    Get a clue UHS, either put some serious resources behind your Kansas City facility or close it. Your reputation in the behavioral health community is laughable.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Focus on profit margins over quality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Universal Health Services full-time

    Pros

    Competitive salary. The number of health care professionals (vs finance professionals) at the corporate office is growing, which is an attempt to redirect the focus of the company on the importance of population health management rather than solely hospital operations management.

    Cons

    The company is short-sighted on profits and willing to compromise care to achieve the needs of Wall Street. Corporate management has deferred to the expertise of physicians practicing within the hospitals, rather than an interdisciplinary approach to patient care, which is leading to significant profit wasting, conflict with the supporting staff and low employee morale. Values are merely listed on the employee brochure, but are not woven into the culture or expectations of employees. The HR focus is disproportionately in favor of recruitment rather than retention and employee development. Turnover amongst the C-suite executives at the hospitals as well as at the corporate office create much disruption to the success of the company.

    Advice to ManagementAdvice

    Support quality care initiatives focused on improving health outcomes and the money will follow - we no longer live in 1975, and the business model should evolve accordingly.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Great job !!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Service Representative in Nashville, TN
    Former Employee - Field Service Representative in Nashville, TN

    I worked at Universal Health Services full-time (less than an year)

    Pros

    It was a pleasure getting venders and their clients equipment needed to get patients on the road to recovery. It was a great feeling to see the patients and their families smile after you have brought them the latest technology for improvement.

    Cons

    Long hours at times while on call and long mileage trips in all kinds of weather, but that's the price to pay when in the life saving business.

    Advice to ManagementAdvice

    More facilities Statewide to have more adequate coverage to increase proficiency.

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    very family friendly. good people to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outpatient Hospital Medical Coder in Corona, CA
    Current Employee - Outpatient Hospital Medical Coder in Corona, CA

    I have been working at Universal Health Services full-time (more than 10 years)

    Pros

    very family friendly, good management to work for

    Cons

    my experience in medical records has been good. I still work there and still refer people

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Used and Abused

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Counselor in Nashville, TN
    Former Employee - Lead Counselor in Nashville, TN

    I worked at Universal Health Services full-time (more than an year)

    Pros

    There is lots of potential for overtime. Raises are predictable and consistent (for the most part), if low, however expect those who are being hired in to make more than you, even if you have been with the company for years.

    Cons

    The environment is toxic. You will suffer physical and mental abuse. Taking time off is nearly impossible if you are good at your job. If you excel you will be promised promotion and never given a raise until you finally quit. They remain understaffed on some of the most challenging shifts due to their insanely high turnaround. This results in situations that result in no one getting a break for 16 hour shifts. They are neither respectful nor appreciative of their employee's and the CEO and upper management are verbally abusive and use the individuals who work the hardest for them. The turnaround is caused by both this and constant firings when inevitable situations arise with residents due to tired staff and short staffed units. There is no job security here even though they cannot manage to keep people. I worked here for a year out of my two years here waiting on the promise of an interview and saw several others (particularly men) with less experience and more overall complaints promoted within weeks- while I was still holding a supervisory position. They acknowledge the fact that the environment is unbearable by attempting to make you sign a 'no lawsuit' agreement.

    Advice to ManagementAdvice

    Consider showing more appreciation for your employees. Show respect for those under you. Do not cut the allowable amount of floor staff for the sake of profit. Focus on safety and not profit.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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