Universal Hospital Reviews

Updated October 16, 2014
Updated October 16, 2014
54 Reviews
2.3
54 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Gary D. Blackford
40 Ratings

Review Highlights

Pros
  • No real accountability and pay is not that high, so no real reason to work hard - making work/life balance pretty good (in 3 reviews)

  • Good place to learn about medical equipment (in 4 reviews)


Cons
  • Continual change to comp plan, usually backwards (in 3 reviews)

  • Fairly high turnover rate with employees (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Good started job to get experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Universal Hospital

    Pros

    Great training, and personal growth.

    Cons

    Stretches employees to their limits.

    Recommends
    Positive Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Universal Hospital

    Pros

    UHS is a growing company a lot of in office hands on training is provided. Great benefits

    Cons

    Not being able to have a life outside the office due to not being able to get off on time always working late. The management is horrible problems Do not get fixed they only let them escalate. The manager and some higher ups will not help with problems and will only watch you fail. Promotions take years to get if you're lucky team work is not there it's everyone for themselves.

    Advice to ManagementAdvice

    The districts need more structure. When problems present themselves action needs to be taken. Manager(s) should make more of an effort to help their employees succeed, advance in positions give promotions to those who deserve it.

    Doesn't Recommend
    Approves of CEO
  3. 4 people found this helpful  

    uncaring & unfocused -- too big for their britches

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Universal Hospital

    Pros

    a paycheck, technologically advanced, cutting edge (that's where they spend their money), they care about their stockholders and their millionaire sr. mgmt

    Cons

    care about #'s only, do not look at the big picture, too bureaucratic, too large, too many "hoops", too many "chiefs", always changing things, poor training, high turnover

    Advice to ManagementAdvice

    remember that your employees are people

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5. 3 people found this helpful  

    Unorganized mess

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Universal Hospital (more than an year)

    Pros

    Perks for sales team are car, iPad, iPhone and laptop. Flexible schedule allowing for ability to make appts to meet customer's needs.

    Cons

    Minimal support from middle management, constant changes, no one understands compensation plan. C suite completely out of touch. Must constantly stay on top of local office to make sure customer's are getting quality service.

    Advice to ManagementAdvice

    Be honest with employees and walk the walk. Think about employees, not just the bottom dollar. Figure out how to train employees and be consistent. If you want to be the leader in this business start with new equip and make sure you have equipment ALL THE TIME.

    Doesn't Recommend
    Negative Outlook
  6. 3 people found this helpful  

    Good Ole Boys Club!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Operations Supervisor in Houston, TX
    Former Employee - District Operations Supervisor in Houston, TX

    I worked at Universal Hospital full-time (less than an year)

    Pros

    Seemed to have concern for employees well-being. Many long term employees.

    Cons

    Blind eye to what was really important to make business and employees grow. Poor training...tribal knowledge. Individuals who were there for years could get away with doing nothing. BioMed side was good at doing this...did not share in operations efforts.

    Advice to ManagementAdvice

    Upper management really had no clue what was going on. Anyone that suggested there was an issue there issue was dismissed.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    good for 8 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - BMET in Arlington, TX
    Former Employee - BMET in Arlington, TX

    I worked at Universal Hospital full-time (more than 10 years)

    Pros

    most of the people were good to work with

    Cons

    company letting the employee they retained from cardinal run the company down like they did cardinall

    Advice to ManagementAdvice

    get rid of the cardinal employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Good company, going through a tough time right now.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at Universal Hospital full-time (more than 5 years)

    Pros

    Good work / life balance, broad, expanding product / solution portfolio, strong market share, good reputation in the industry

    Cons

    Culture on the Operations side is becoming very toxic, and losing focus on the customer. Core rental business is eroding at a rapid pace, and value-added solutions are stuggling to fill the hole. Owners looking to cash out, forcing management to make short-term decisions at the expense of customers and front line employees.

    Advice to ManagementAdvice

    Focus more on the customer, and less on (unrealistic) margins. Return to the 'yes we can!' culture that made the company successful in the past, instead of turning down every order that on paper does not appear to be profitable.

    Recommends
    Negative Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    Non supportive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Universal Hospital full-time (more than an year)

    Pros

    Opportunity to help the company succeed.

    Cons

    Some veterans of the company sabotage the newbie succee level. Also some veterans in high position has no degree and work to keep the newbie with degrees out.

    Advice to ManagementAdvice

    Do a better job of appointing leaders.

    Doesn't Recommend
    Disapproves of CEO
  10. 2 people found this helpful  

    Operations lack of accountability destroys sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at Universal Hospital full-time (less than an year)

    Pros

    Stable company with good portfolio of products

    Cons

    -Leadership is not held accountable on operations side making it very difficult for the sales side to get things accomplished
    -Too many managers that have no clue about business or industry
    -Not much promotion from within or leader training
    -Below average comp plan very unrealistic

    Advice to ManagementAdvice

    Raise commissions and/or base salaries; Audit your managers to test their knowledge and skills; Training is horrid and not effective at all

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11. 2 people found this helpful  

    It's not a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Universal Hospital full-time (more than an year)

    Pros

    -Established business
    -A lot of overtime available

    Cons

    -Overworked and underpaid employees
    -Opportunities for promotion are available based on who you know
    -No training
    -No accountability
    -Poor management
    -Resistant to change
    -Too many managers and supervisors who don't know what they are supposed to do or have good employee management skills.
    -No collaboration between departments
    -No diversity

    Advice to ManagementAdvice

    Review and evaluate supervisors and managers and weed them out.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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