Universal Laser Systems

  www.ulsinc.com
  www.ulsinc.com

Universal Laser Systems Reviews

9 Reviews
1.4
9 Reviews
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Yefim Sukhman
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Employee Reviews

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  1. 4 people found this helpful  

    Great staff with incompetent management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - N/A in Scottsdale, AZ
    Former Employee - N/A in Scottsdale, AZ

    I worked at Universal Laser Systems full-time (more than 5 years)

    Pros

    I would have to agree with the previous reviews, great staff, decent pay, and pretty good environment.

    Cons

    Again, I agree with the previous reviews. There is nearly ZERO advancement and the benefits are terrible (no retirement plan and horrible insurance). There are no reviews, therefore, you will never receive a raise, ever, whether it be for cost of living or performance.
    The company only hires from without, which is an indication of how it treats it's employees. In other words, they hire for a position but then management believes that your ideas are worthless. This leads to EXTREME micromanagement and lack of direction. Imagine a ship at sea in a storm without a rudder, that would pretty much describe the management ethos and performance.

    Advice to ManagementAdvice

    There is a great amount of potential in the employees that have been hired. They are your greatest asset, utilize them. Employees bring ideas and experience to the table, this in an incalculable asset to ANY company. It would be nice it management could see this and not grind this asset to dust under their micromanagement heel.

    Doesn't Recommend
    Negative Outlook
  2. 3 people found this helpful  

    Conedy or Tragedy?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in Scottsdale, AZ
    Former Employee - Marketing in Scottsdale, AZ

    I worked at Universal Laser Systems full-time (more than 3 years)

    Pros

    Nice environment. Good neighborhood. Pay can be decent for the right people. The products are interesting as is the market. Eliminated the dyfunctional HR department.

    Cons

    Executive level management is: extreme micro-management and no leadership whatsoever. Sometimes the proletariat can still do useful things, but most of the time they are misdirected and re-directed to the point of being totally frustrated and unproductive. The thinking at the highest level appears to be: "Out with the old and in with the new." Change is important for a company to move forward, but what is working should not be discarded unless something better is PROVEN TO WORK. This type of thinking extends to both our sales network and the employees: Newcomers are the "golden cows", and longer-term employees & sales-reps are second-class. Almost always, the "golden cows" turn out to be better at grazing than producing.

    Advice to ManagementAdvice

    The formula for success at this company appears to be: 1-While accomplishing nothing, actually hurt the company. 2-Repeat the owner's ideas back to him in corporate-speak. This is interpreted as executive competence. 3-Have a computer science degree. This is how the newly-minted VP's achieved their success. One of them started by chasing & backstabbing many talented people out of the company, proceeded to have several failed attempts at major company implementations with zero successes, had an affair with one of his underlings and is now, finally, a VP. The other one rose up from lowly sales peon to VP in under 4 years. After a computer science degree somehow qualified her for directing the marketing department, marketing rapidly disintegrated with nearly everyone quitting under her watch. As a reward, she was promoted to VP and also controls the international offices. Company-wide explanations for this range from the scandalous to the absurd (mostly scandalous). It would be comical if it wasn't so harmful to company morale and productivity.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 3 people found this helpful  

    do not work at Universal Laser Systems if you have other opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Current Employee in Scottsdale, AZ
    Current Employee - Current Employee in Scottsdale, AZ

    I have been working at Universal Laser Systems full-time (more than 3 years)

    Pros

    i do not see any good reason, apart from learning for new person. If you are new and want to just learn then stay here for 1 year and go out.

    Cons

    no respect for knowledge, top management of Universal Laser Sucks, no pay scale regularity nothing is good here. I work for one reason only. I have no other opportunities in the area I live.

    Advice to ManagementAdvice

    Make some radical changes to revive the company & take care of the employees by building good work culture & environment

    Doesn't Recommend
    Neutral Outlook
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  5. 2 people found this helpful  

    Everything you've read so far is true

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ

    I have been working at Universal Laser Systems full-time

    Pros

    Talented people exist in all areas of the company.

    Cons

    All of the reviews here are spot on for the most part. The thing you need to realize is that the whole culture is driven by the owner. He does not believe you need annual reviews or raises. And the new 401k is 10% of you contribution. They contribute one dollar to your ten, up to 1% of your salary. It's a joke. Don't come here unless you really, really need a paycheck. Not a job or career, but a paycheck. You will not advance unless a manager leaves. Speaking of leaving, departments have been cut in half by attrition. What does that tell you?

    Advice to ManagementAdvice

    This is directed at the owner: step aside and let some experienced professional management handle the company. You're doing more harm than good. Seriously, if you care about your employees, retire, play golf, and travel.

    Doesn't Recommend
    Negative Outlook
  6. 2 people found this helpful  

    Accounting, setting up new accounts, collecting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounting in Scottsdale, AZ
    Former Employee - Accounting in Scottsdale, AZ

    I worked at Universal Laser Systems full-time (more than an year)

    Pros

    Yearly bonuses and good gifts they give out at the holiday party but the food is terrible.

    Cons

    They do not give a crap about the good employees with brains, they only can those type and keep the stupid worthless people. The pay sucks and they micro manage like no other. There is not enough work to stay busy and people hear and see everything everyone else is doing, therefore getting all up in your business. They "let me go" only to keep the BOZO that knows nothing but hey...they did me a favor and paid me to get a far better job than they can ever provide. Don't dare even try to talk to HR especially if she doesn't like you, what a joke of an employer. Oh my gosh and that blonde thing that walks around...don't even get me started on her!

    Advice to ManagementAdvice

    Keep those employees and get rid of the ones that do no good for the business.

    Doesn't Recommend
    Negative Outlook
  7. 4 people found this helpful  

    Over-promise, under-deliver, If you want security, this is the job for you, if you want progress, don't even think it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Employed There in Scottsdale, AZ
    Former Employee - Employed There in Scottsdale, AZ

    I worked at Universal Laser Systems full-time

    Pros

    Work Environment was pleasant and enjoyable. Most people are very easy to get along with.

    Cons

    The Beginning-
    You start working there with a vision of success with a great company. Everyone is nice and you get along great. Many Ideas that you have in order to help further developed process are considered and sometimes implemented. You feel encouraged to push yourself to do well and work cohesively with the teams.

    Intermediate Stage-
    Change, Change, Change - nothing is ever consistent. You continuously work on projects over and over until they simply decide to change direction all together. You can work on a project for months only to have it thrown away. There is little/no chain of command, there is one person at the top and there is everyone else to do what that person wants. Anyone who challenges that person's power or knowledge will immediately get shut down or demoted. People rarely speak up to change processes and styles that would be effective for company growth. If you are a "Yes, man" this is the perfect job for you. It is soon realized that certain individuals work there with zero validity to the growth and success of the company. "what do they do here??" No one knows.

    There is no opportunity for growth in ANY position, not departmentally, or financially. There are no raise negotiations. Your financial increase is based on the company as a whole, not your own individual production and contribution. There is no retirement plan, and the salary is not high enough to accommodate for that. No matter what company, your own financial and personal growth should not be dependent upon the success of someone else. If the sales team is failing in any given month, you are paying for it yourself. There are some serious 'Heavy hitters" on the sales team and they don't make what they deserve.

    Anything reported to HR just gets swept under the rug. Things will just continue to happen until you get upset.

    The END-

    Everyone is unhappy there, but in this economy, you take what you can keep. So many people want to leave, but they recognize if they stay under the radar and do what they are told, they'll work there forever.

    There is no incentive to work harder at your job, nothing to push you to be better. If you work less but get done what you are told, nothing will change. It is not a good way to make a company better. Knowing you will not get a raise, it a very difficult concept to accept, but it's a steady paycheck.

    There were #1 in the industry at the beginning now, they are number 4. It is a sinking ship. If you want to drown in falling company, but want a steady job never accomplishing anything, this is the company for you.

    If you do take a position there, then realize after all I've said, I was right. When you're looking for a new job and a new employer sits you down, How will you answer these questions....What did you do there? How did you grow as an employee? I couldn't answer those questions.

    Advice to ManagementAdvice

    Have faith and trust within your employees to make the company better. They've all come from bigger and better companies in an effort to help the company grow and be the best. Many of them have valid and important things that can help make this company better. You don't know everything. You don't know everything. You don't know everything.

    Doesn't Recommend
    Negative Outlook
  8. 4 people found this helpful  

    Don't expect any advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Engineer in Scottsdale, AZ
    Former Employee - Sales Engineer in Scottsdale, AZ

    I worked at Universal Laser Systems

    Pros

    Nice people, nice atmosphere, nice location, decent pay.

    Cons

    Utter incompetence of management and ownership. Sales have dropped of considerably over last 5 years due to ineffective modifications to distributor network as well as overall business plan. Product quality is far less important than simply shipping units out the door. Owner is a dictator that refuses to listen to anyone regarding suggested changes. Company prefers to hire from outside the industry rather than promote from within, which leads to management that doesn't understand the customer base or competition.

    Advice to ManagementAdvice

    There is no point in trying to suggest changes to management. Unless the owner sells the company or goes public, there will never be a change in the culture of this company. Unless there is some sort of revelation in the value in utilizing and developing employees into higher level positions, the company will continue down the path of competitive degradation. Sad, really. The company was once a leader, with well designed products, but once all design was brought in-house, quality has degraded to the point that even the Asian imports are a better choice...

    Doesn't Recommend
  9. 5 people found this helpful  

    Company has potential, but odds of it being reached under current structure are slim.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Universal Laser Systems full-time (more than an year)

    Pros

    Current employees in general are pleasant to work with. Fun company and product. Generally a low stress environment. Unusual to have to work more than 40 hrs a week in most positions.

    Cons

    Very little room for promotion or professional growth. Benefits are minimal; average health care and no retirement programs (401k, etc). Salary is not higher to compensate for this, in fact, it is considerably lower for equivalent positions elsewhere. Salary program based on company performance is also nonsensical for certain positions.
    Management structure, direction, accountability, and capability are often laughable at best. High quality employees are often brought in, but then completely stifled and allowed no freedom or decision making capability in their areas of expertise. This quickly leads to frustration and a high turn-around rate in most departments. Unfortunately these short-comings are systemic and not limited to a small portion of the company. There are some bright spots, but not many.
    Company has potential, but unless major changes in culture are made, they will not be realized.

    Advice to ManagementAdvice

    Accountability. Clear direction and follow through; projects often muddled and constantly changing direction; stop dropping projects half-way to fruition and just finish something. If no promotions, raises, etc to occur, some recognition and thanks would go a long way toward making current employees feel appreciated.

    Doesn't Recommend
    Neutral Outlook
  10. 3 people found this helpful  

    Crazy Micromanagement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Universal Laser Systems

    Pros

    Location is nice. Facility is nice.

    Cons

    Employees are given neither direction nor authority.

    Doesn't Recommend

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