Universal Protection Service

www.universalpro.com

Universal Protection Service Reviews

Updated January 24, 2015
Updated January 24, 2015
161 Reviews
2.4
161 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Steve Jones
41 Ratings

Review Highlights

Pros
  • The company is growing rapidly, increasing in size, revenue and client base (in 4 reviews)

  • Friendly enviroment and hours are good (in 4 reviews)


Cons
  • Low pay, unprofessional office employees, unprofessional post commanders (in 9 reviews)

  • No paid time off, benefits don't meet Obama Care standards, no set schedule/odd hour (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Guard in San Diego, CA
    Current Employee - Security Guard in San Diego, CA

    I have been working at Universal Protection Service (more than 3 years)

    Pros

    Easy work for the pay.

    Cons

    Bad Management, and high turnover

    Advice to ManagementAdvice

    Hire better quality

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Better then other companies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Officer
    Current Employee - Security Officer

    I have been working at Universal Protection Service full-time (more than 5 years)

    Pros

    Good pay depending on where you work. Room for advancement based on availability. Better company then any other I have worked for in security.

    Cons

    Unless you are a union employee you pretty much have no benefits. Yearly cost of living raises and paid vacation would go a long way to satisfy employees who wish to stay longterm, but lack of these things make long term employment hard to stick with.

    Advice to ManagementAdvice

    Paid vacation should be given to all employees not just union. Cost of living raises are a must for employees. Even 50 cents a year makes a huge difference in morale and work productivity.

    Recommends
    No opinion of CEO
  3. 1 person found this helpful  

    security officer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Universal Protection Service

    Pros

    great start pay. Flexibility hours.

    Cons

    no chance of getting raise in the same post. you would have to move up to another post.

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    It was an awesome experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security Professional in Charlotte, NC
    Former Employee - Security Professional in Charlotte, NC

    I worked at Universal Protection Service

    Pros

    Great company!!!!! Very flexible and top in its class.

    Cons

    There are none, the company is great...

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Keeps you Poor.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security Officer in Terre Haute, IN
    Former Employee - Security Officer in Terre Haute, IN

    I worked at Universal Protection Service full-time (more than 3 years)

    Pros

    Somewhat independent.
    Easy work.
    Friendly clients.
    Not really anything else that's good about this place.

    Cons

    Poor management.
    Horrible pay.
    Lots of ill trained and unintelligent co-workers.
    Lots of lies.
    Crappy benefits.

    Advice to ManagementAdvice

    Better screening and interviewing process.
    More pay.

    Doesn't Recommend
    Negative Outlook
  7.  

    Promotional opportunities and competitive pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor in Century City, CA
    Former Employee - Shift Supervisor in Century City, CA

    I worked at Universal Protection Service

    Pros

    Lots of promotion opportunities. Union pay increases ever year. Many open post and overtime. Great healthcare benefits.

    Cons

    Petty personalities everywhere. Supervisor staff is not competent.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Not terrible but far from great!!!!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Universal Protection Service

    Pros

    Many job sites which means convenient to where ever you want to be. The company will be flexible with you as far as location and hours.

    Cons

    The pay is terrible, benefits are worse. Its easier to let a person go and just hire a new person in order to save the company money. I knew several people that had been working at the company 5 plus years without any type of raise or promotion.

    Advice to ManagementAdvice

    Stop letting the contract dictate how you treat your employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security
    Current Employee - Security

    I have been working at Universal Protection Service full-time (more than 3 years)

    Pros

    Direct deposit
    on time paid
    Offer a job and hours advanced

    Cons

    No movement no raises no improvement. Don't expect any support on growing a career

    Advice to ManagementAdvice

    Find the employees who are willing to advance and create a program where they can become more than a basic guard

    Doesn't Recommend
    Neutral Outlook
  10.  

    Working for this company was an experience.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Universal Protection Service

    Pros

    the locations were close to home

    Cons

    some of the supervisors have a hard time talking to the guards regarding certain situations.

  11.  

    A dull job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Guard
    Current Employee - Security Guard

    I have been working at Universal Protection Service full-time (more than 3 years)

    Pros

    Working in your pace. Some guards do help each other.

    Cons

    To much favouritism, insurance is to high, no sick days, no paid vacations, when you do request time off it is to short.

    Negative Outlook
    No opinion of CEO

Universal Protection Service Photos

Looking over Sacramento.

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