Universal Protection Service

  www.universalpro.com
  www.universalpro.com

Universal Protection Service Reviews

Updated October 27, 2014
Updated October 27, 2014
129 Reviews
2.3
129 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Steve Jones
29 Ratings

Review Highlights

Pros
  • The company is growing rapidly, increasing in size, revenue and client base (in 4 reviews)

  • Great place to start out and hone your skills, vast locations to work, pay is decent, will work with schedule for parents (in 4 reviews)


Cons
  • Low pay, unprofessional office employees, unprofessional post commanders (in 8 reviews)

  • No paid time off, benefits don't meet Obama Care standards, no set schedule/odd hour (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Decent Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Universal Protection Service

    Pros

    Multiple locations you can work at and they can be flexible with hours to work with your schedule

    Cons

    Management lacks communication, you will get called by three different managers for the same thing and their offices are right next to each other. No benefits at all.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Regular Security Conpany

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security Officer in Charlotte, NC
    Former Employee - Security Officer in Charlotte, NC

    I worked at Universal Protection Service full-time (more than an year)

    Pros

    The pay was good for starting off with and there were some good site I work at, If there is over-time, it was available and you were pay on time

    Cons

    There some wrong with the vacation time, you can only get paid vacation time when your anniversary date. which wasn't so great, because if you needed time off or vacation days, you will not be paid for it.

    Advice to ManagementAdvice

    Need look out for good worker that deserves the rewards.

  3.  

    Professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Supervisor in San Diego, CA
    Current Employee - Security Supervisor in San Diego, CA

    I have been working at Universal Protection Service full-time (more than an year)

    Pros

    Many different sites, great learning experiences.

    Cons

    There seems to be a cap on advancement in pay once your at a site.

    Advice to ManagementAdvice

    Invest in your workers more.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Horrible experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security Officer in Los Angeles, CA
    Former Employee - Security Officer in Los Angeles, CA

    I worked at Universal Protection Service full-time (more than 3 years)

    Pros

    Decent pay, possibilities for growth in business

    Cons

    Horrible management, very unprofessional, no care for employees

    Doesn't Recommend
  6.  

    I've been with this company now for roughly a month and a few days.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Professional in Raleigh, NC
    Current Employee - Security Professional in Raleigh, NC

    I have been working at Universal Protection Service full-time

    Pros

    The hours are very flexible, they have a solid benefits package, nice hustle if you're just looking for something laid back on the side. Depending on where you're placed at for working there are some nice perks.

    Cons

    For the small amount of pay there is a lot of responsibility management ask for, communication is not the very best. Organization can be better and always be careful who you work with. As quick as people can smile in your face they can stab you at the same time.

    Advice to ManagementAdvice

    Communication needs to be better. Organization can use a ton of improvement. There needs to be more people in management who actually understands the value of people skills.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Supervisor in Atlanta, GA
    Current Employee - Security Supervisor in Atlanta, GA

    I have been working at Universal Protection Service full-time (more than an year)

    Pros

    Helping Others kindness loving dependable

    Cons

    Some Residents aquire a lot of attention

    Advice to ManagementAdvice

    Communication

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    A pretty good company that could do a little better...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Security Director in Detroit, MI
    Current Employee - Assistant Security Director in Detroit, MI

    I have been working at Universal Protection Service full-time (more than an year)

    Pros

    Very professional and progressive organization.

    Cons

    Salaries are limited and controlled by clients.

    Advice to ManagementAdvice

    Offer company-sponsored salary increases based on performance.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Has been great so far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Universal Protection Service full-time (less than an year)

    Pros

    Opportunity to grow and gain experience

    Cons

    depending on your location your experience will be different

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    There is money to make if you want to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Patrol Supervisor in San Diego, CA
    Current Employee - Patrol Supervisor in San Diego, CA

    I have been working at Universal Protection Service full-time (more than 3 years)

    Pros

    Flexibility within schedule
    On-time pay
    Easy transfer with the company branches.

    Cons

    Little advancement; they tend to look outside first when there is a new opening.
    You have to stand up for yourself or you get treated like a tramp.

    Advice to ManagementAdvice

    Hire from within.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    I have been working at Universal Protection Service

    Pros

    Its easy to get hired, its easy to keep your job and they help you get your guard card if you don't already have one.

    Cons

    very unprofessional, very who-you-know, they mess up on your checks, its hard to transfer, they don't pay much

Universal Protection Service Photos

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