Universal Studios Reviews

Updated July 3, 2015
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3.7
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Recommend to a friend
Approve of CEO
Universal Studios President and COO Ron Meyer
Ron Meyer
52 Ratings

Pros
  • Theme park tickets and free admission (in 13 reviews)

  • Free tickets----health benefits---meeting new people--- (in 9 reviews)

Cons
  • Was tough dealing with angry guests, some who spoke very little english, but a translator was usually readily available (in 5 reviews)

  • Long hours of work (esp during holidays) (in 5 reviews)

More Pros and Cons

156 Employee Reviews

Sort: Popular Rating Date
  1. Attractions Attendent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Attractions Attendant in Orlando, FL
    Former Employee - Attractions Attendant in Orlando, FL

    I worked at Universal Studios (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    -Free admission all year round to Universal Studios & Island Of Adventure
    -Team member discounts in park and City Walk discounts
    -$8 AMC tickets with team member id
    -Free entry to SeaWorld and Bush Gardens
    Great full-time and Part-time benifits

    Cons

    -Traffic on i-4 to get to work
    -Need to leave to work early to get uniforms if you don't have take home


  2. Great Place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Universal Studios

    Recommends
    Recommends

    Pros

    entertaining, fun, competitive, great working ambience

    Cons

    no benefits for part times, not a lot of fulll times available

    Advice to Management

    More full times less employees helps you keep goo employees


  3. Not bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barback
    Current Employee - Barback

    I have been working at Universal Studios part-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Fleible work environment, get to meet lots of people from around the world, as well as work on interpersonal skills.

    Cons

    There are many problems with who they higher to be apart of the team. There are a lot of people who dont want to be there.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. It is a great opportunity to work for the company.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Performer in Orlando, FL
    Current Employee - Performer in Orlando, FL

    I have been working at Universal Studios full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    You receive great benefits including insurance and park ticket perks. You are also given the opportunity to cross train into other things around the company.

    Cons

    Sometime communication is a struggle within the company. Wether this be with your management team or the people that you work with.

    Advice to Management

    Communication.


  6. Assistant Operations Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL

    I worked at Universal Studios

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great Organization to work for, very solid corporate structure

    Cons

    absolutely nothing bad to say about the company


  7. Great Company to Work For!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Attractions Attendant in Orlando, FL
    Current Employee - Attractions Attendant in Orlando, FL

    I have been working at Universal Studios part-time (Less than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Get a chance to meet new people!
    Great benefits, i.e: free admission to the parks, comp passes, etc.

    Cons

    Dealing with frustrated or angry customers.

    Advice to Management

    I think they do an awesome job! Keep doing what you're doing.


  8. It was okay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Universal Studios

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    hours, co-workers, tickets,seasonal passes, discounts

    Cons

    pay, advancement , leadership, not very organized, favoritism

    Advice to Management

    be more of a team player
    treat employees better


  9. Attractions Attendant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Attract
    Former Employee - Attract

    I worked at Universal Studios part-time

    Pros

    Easy work flow; great company culture; fun atmosphere and amazing benefits.

    Cons

    Over staffing can become an issue and vying for hours can be difficult.

    Advice to Management

    Explain better vertical advancement.


  10. Alright for someone in high school

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Gameskeeper in Orlando, FL
    Former Employee - Gameskeeper in Orlando, FL

    I worked at Universal Studios part-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Fun company culture, year round access to the park plus comp tickets, fairly easy work for the most part, very easy to stand out above the crowd

    Cons

    Incredibly cliquey and petty at times, management plays favorites, long shifts and very little interest in employee comfort, people who worked half as hard as I did got just as much praise, little to no room for advancement.

    Advice to Management

    I get that everyone is fighting to get a raise, but maybe for once ingratiate yourself with the people who work under you. I promise it'll do that much more for helping you get respect.


  11. Good first job.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Orlando, FL
    Current Employee - Cashier in Orlando, FL

    I have been working at Universal Studios part-time (Less than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Cool coworkers. Fun and laid-back environment. Awesome discounts in the parks. Free entry to Universal, Seaworld, and Busch Gardens.

    Cons

    Rude, under-informed guests who oftentimes don't speak English. Long hours, and if you work in Food & Bev, only one 30 minute break during your shift.

    Advice to Management

    Recognize and reward hard workers, stop playing favorites, and stop promoting almost entirely late teens/early twenties into leadership roles.



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