Universal Studios

  www.universalstudios.com
  www.universalstudios.com

Universal Studios Reviews

Updated November 17, 2014
Updated November 17, 2014
102 Reviews
3.7
102 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Universal Studios President and COO Ron Meyer
Ron Meyer
39 Ratings

Review Highlights

Pros
  • The perks include free admission into both parks, Sea World and Busch Gardens (in 10 reviews)

  • Free tickets----health benefits---meeting new people--- (in 9 reviews)


Cons
  • Long hours of work (esp during holidays) (in 5 reviews)

  • I was part time so when it slowed down, My 16 hour work week was split between two days (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Summer Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Orlando, FL
    Former Employee - Cashier in Orlando, FL

    I worked at Universal Studios part-time (less than an year)

    Pros

    Worked as a seasonal cashier at one of the restaurants. Co-workers and superiors are incredibly friendly and helpful, especially if this is your first job like it was with me. You get some nice discounts and the occasional park time for yourself too!

    Cons

    You are always kept busy (not always a bad thing). You also have to deal with some weird and angry guests sometimes.

    Advice to ManagementAdvice

    Keep doing what you are doing!

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Positive work experience, love being a Team Member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Orlando, FL
    Current Employee - Sales Associate in Orlando, FL

    I have been working at Universal Studios part-time (more than an year)

    Pros

    Fun, positive atmosphere to work in. Your managers genuinely care about you, and take the time to get to know you personally. I work seasonally, and usually get 4-5 days a week during peak times. It's an ideal position for college students only looking for seasonal work. Free park admission whenever, including Sea World and Busch Gardens. Decent pay as a sales associate, too.

    Cons

    It's hard to work your way up unless you're there for many years. I know some people who have been employed for 5+ years still working as a Sales Associate, only moved up into a Trainer position. Hours can get long when it's hot and you're constantly on your feet. Sometimes, if it's super slow, they'll cut you a little early.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Salesman

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Orlando, FL
    Former Employee - Sales Associate in Orlando, FL

    I worked at Universal Studios full-time (less than an year)

    Pros

    work environment, company policies, coaching, challenges

    Cons

    goals, salary, pressure, work journey, bleh

    Recommends
    Approves of CEO
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  5.  

    im a full time cashier at universal

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Universal Studios full-time

    Pros

    the team member are very friendly

    Cons

    i got hired for new restaurant it does't get busy but i believe we will get very busy

    No opinion of CEO
  6.  

    Amazing Content and commitment to quality entertainment for a diversified demographic

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Universal Studios

    Pros

    NBC Universal encourages the practice of promoting from within the company. Salaried employees command top respect within the organization.

    Cons

    [You] can expect to work around the clock. Evening hours, weekends, holidays.... the expectation is "do whatever it takes to get the work done." It is important to cultivate personal relationships with superiors if you seek advancement opportunities.

    Advice to ManagementAdvice

    Business is business, but employees would welcome an "above board" conversation with management. At the very least, it would breed loyalty amongst various departments.

  7. 1 person found this helpful  

    It can be tough work, but the benefits balance it out.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Attractions Attendant in Orlando, FL
    Current Employee - Attractions Attendant in Orlando, FL

    I have been working at Universal Studios part-time (less than an year)

    Pros

    The rewards of being a team member make it worth the job. Lots of discounts and free admission to the parks. They definitely try to keep their employees as happy as possible.

    Cons

    Sometimes the shifts are not great and scheduling can be a pain. If you're part-time and it's off season don't expect a lot of hours.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Great team work at Universal Studios, Florida

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sculptor in Orlando, FL
    Former Employee - Sculptor in Orlando, FL

    I worked at Universal Studios as a contractor (less than an year)

    Pros

    Working on one of the largest installations of art with Universal Studios Orlando was a very satisfying experience. I would work with this group again anytime they asked.

    Cons

    The challenges we faced as a team were the common ones inherent in the sculpting field. They did their very best to mitigate those hurdles.

    Advice to ManagementAdvice

    If I were to suggest anything to the USO group, it would be to establish a large fabrication studio and mold making shop for solely their own purposes rather than out sourcing to small firms. Better control over product confidentiality and quality.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tech A/V, II in Orlando, FL
    Current Employee - Tech A/V, II in Orlando, FL

    I have been working at Universal Studios full-time (more than 10 years)

    Pros

    fun, busy, lots of work, discounts, free admission, good insurance, good benefits

    Cons

    Not many jobs pay that well

    Recommends
    Positive Outlook
  10.  

    Good place to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technician in Orlando, FL
    Current Employee - Technician in Orlando, FL

    I have been working at Universal Studios full-time (more than an year)

    Pros

    Benefits are great, you get free admission to the parks plus great discounts. Pay is good if you are a tech and up.

    Cons

    Hours, if you aren't ready to work nights, weekends, new years, thanksgiving, birthdays, anniversaries, christmas this is not the place for you. They cultivate this equal opportunity environment but don't comply. Someone said a racist comment towards me and I reacted without violence and I was the one that got in trouble.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Fun when you're in school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Attractions Attendant in Orlando, FL
    Former Employee - Attractions Attendant in Orlando, FL

    I worked at Universal Studios full-time (more than 10 years)

    Pros

    Free tickets----health benefits---meeting new people---

    Cons

    After changes you could not use pass during certain times of the year----management does not promote those who are not sleeping with them or are not cool----

    Advice to ManagementAdvice

    Listen to your staff and actually follow company values---if someone gives you an idea don't ignore it or don't take it for yourself and say you did it.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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