Universal Truckload Services

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Universal Truckload Services Reviews

Updated February 18, 2015
Updated February 18, 2015
15 Reviews
2.6
15 Reviews
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Jeff Rogers
1 Rating

Employee Reviews

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  1.  

    Blah.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Universal Truckload Services full-time (more than 3 years)

    Pros

    Like others have posted before, you get paid weekly and the check clears. Whoopie.

    Cons

    Alot of micromanaging and the benefits suck. The health insurance can run you over $300 a month with pathetic coverage, and that's just insane since they pay their employees very little. Also, you get very little PTO time and it is based on calendar year, accrued by each quarter. You are only given only 5-8 days your first full calendar year, only increasing the second calendar year to 10-13 days, depending on if you are hourly or salary. If and only if you make it to your seventh year will they give you 3 weeks... As for raises, fat chance getting one- if you are lucky enough to get one it will be very insignificant. Cost of living and general life expenses always outweigh what you are actually paid, unless you're management or a very high up higher up.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Fantastic Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Omaha, NE
    Current Employee - Account Manager in Omaha, NE

    I have been working at Universal Truckload Services full-time (more than 3 years)

    Pros

    Weekly pay, lots of room for advancement but you have to be willing to move across the country. Universal is such a large company that there is nothing we can't do in the Transportation world. This is a great place to start as an entry level fleet manager and work your way up. In fact one of the presidents started many years ago as a fleet manager. I also started as a fleet manager and have been promoted 3 times in the 3 and a half years I have been there. They are always promoting people from within and with a promotion you get a pay raise and typically a bonus check if you are moving to a different location. Universal is such a large company and it just keeps growing!! I honestly love working here!!

    Cons

    No direct deposit. Not Blue Cross Blue Shield, instead they use their own insurance company so therefore its really expensive. Working in the HQ office is kind of noisy and bright. They require salary employees to still "clock in and out" Vacation days are horrible. 5 your first year at best, and depending when you start and I believe you max out at 15 after 6 years?

    Advice to ManagementAdvice

    Give higher pay raises based on performance. 3% is almost a slap in the face! Parking at the HQ office. You should be able to have fun at work, quite with the micro-managing, we are all adults here. Bring back holiday parties. Start doing team building events(mini golf, bowling etc). Let your employees travel to the terminals they work with. Keep your employees happy and they will stick around!!

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    This place will kill your soul

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Universal Truckload Services full-time (more than a year)

    Pros

    The vending machine guy, he's great about filling any food or drink request that your heart desires!

    Cons

    To start, walking through the doors every day is like walking into a funeral service. Everyone is so unbelievably miserable and bitter, which is a result of management and their oppressive rules combined with the extremely low pay and disgustingly terrible benefits. You will get scolded for everything from hanging too many pictures up at your desk to talking too much to a co-worker (even if its work related). They do nothing to encourage their employees, and nothing to reward them for great performance. Its almost like HR told them to make their employees feel as helpless and worthless as possible....because that is exactly what they do on a daily basis. No words of encouragement ever, just evil glares when they can hear your laughter and see you smile. I think management's senses are so acute to any kind of joy, they can hear the corners of your mouth widen as you start to smile- and you'll likely receive an email 12 seconds later telling you that smiling is no longer allowed unless you get written permission from management, and even then, must be limited to 3 times per month. This place is just the worst. Its too bad, too because they have a lot of great employees that would thrive given the opportunity and proper encouragement. Anyone worth keeping ends up leaving this company because better opportunities come along for anyone with any kind of drive, ambition and self respect.

    Advice to ManagementAdvice

    Stop micro managing! Hire competent managers that encourage their employees to grow and develop their skills- I promise you this will only help the company. Give decent raises to people who deserve them, bring back the Christmas party. How embarrassing to tell people your multi million dollar company doesn't hold a Christmas party for their employees. Offer competitive benefits! Outrageously overpriced health insurance with no coverage does not count as competitive, nor does 5 PTO days for your first calendar year, and a cap of 15 total (yup, thats right- 3 paid vacation week per year cap).

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 4 people found this helpful  

    Management is a joke.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Contractor Services in Warren, MI
    Current Employee - Contractor Services in Warren, MI

    I have been working at Universal Truckload Services full-time (more than a year)

    Pros

    You get paid weekly and the check clears every week.

    Cons

    5 PTO days your first calender year...better make em count, thats all you get. If you start Jan 4, you get NO PTO days until the next Jan 1. No direct deposit. Medical insurance is expensive and offers ZERO preventative care. Office is like working in a library. It is the most depressing office environment I have ever worked in. No music (even really low) or ear buds to help break the silence. Management doesn't even try to get employees putting in notice to stay. High employee turn over. E-mails sent for talking too much from management, we also got an e-mail for shredding (documents with personal or sensitive information) too much!!

    Advice to ManagementAdvice

    Start with some better benefits, and loosen up a little bit. Its an office, not a work camp.

    Doesn't Recommend
    Neutral Outlook
  6. 2 people found this helpful  

    Worst company I have ever worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Contractor Services Specialist
    Former Employee - Contractor Services Specialist

    I worked at Universal Truckload Services full-time (more than a year)

    Pros

    Like someone else said, at least I had a job? That's about all I can think of. And you get paid every week, which is nice.

    Cons

    The pay is terrible, and a raise? HA! Good luck with that, and even if you do, it is so miniscule, you will see maybe and extra...$12 in your paycheck. There is NO benefit to going above and beyond. No matter how much extra work you put in to anything or how above and beyond you go, you will never EVER hear so much as a "thank you" which just encourages everyone to do the bare minimum- and most do after realizing this. NO benefits, the health insurance they offer is a joke, and also owned by Mr. Moroun, so it is total garbage. They have slowly but surely taken away anything that is nice for the employees (Christmas party, walk-a-thon, ect) while constantly giving you more responsibilities and more rules (w/o any additional compensation). Pretty much text book how not to keep employees happy in any way, which is why I saw 15 people leave my small department in the 2 years I was there. Oh also, there is no direct deposit because word is, Matty doesn't want to pony up the money for it (side not- he is a BILLIONAIRE)

    Advice to ManagementAdvice

    Say "thank you" once in a while for a job well done or do SOMETHING to show your employees that you sincerely appreciate them. Give employees more benefits, better pay, a CHRISTMAS party for goodness sake! This company makes millions if not billions of dollars a year, which wouldn't be possible without your employees, so do something to show them thanks other than a sub-par paycheck every week.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Great Company For Anyone Interested In Logistics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Warren, MI
    Current Employee - Anonymous Employee in Warren, MI

    I have been working at Universal Truckload Services full-time (more than 3 years)

    Pros

    The pay is fair for the positions. You get a raise every year (normally it's either more, because your manager wants to keep you or a standard 3% cost of living increase). The people are very friendly! The company is very successful, so layoffs aren't an issue - Great job security! It's not a stressful environment, but the dress is professional.

    Cons

    Little opportunity for growth. They could improve their structure to keep employees who want to advance within the company.

    Advice to ManagementAdvice

    You're doing a great job!

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Strong company that is growing; offers a lot of room for advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Warren, MI
    Current Employee - Anonymous Employee in Warren, MI

    I have been working at Universal Truckload Services full-time (more than 3 years)

    Pros

    Pay and benefits are competitive in the industry. Work environment is laid back and offers employees flexibility. Management is solid but are aging, which opens up growth opportunities for younger managers within the company. Universal was ranked #80 on Fortunes Fastest Growing Companies and is among the top transportation and logistics companies.

    Cons

    Industry is fast-paced and demanding at times. Perk benefits are fair but can be improved on.

    Advice to ManagementAdvice

    Allow employees to give more feedback and ideas.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Universal Truckload Services full-time (more than 5 years)

    Pros

    Supportive management team, competitive pay, opportunity for advancement, experianced management team, financially stable, nice/comfortable corporate office... Management seems to genuinely care about employees. If you are willing to work hard you can advance.

    Cons

    Benifits are not great but sufficient.

    Advice to ManagementAdvice

    Company seems to be growing and headed in the right direction. Leadership is good.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 4 people found this helpful  

    Terrible Company! BEWARE!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Warren, MI
    Current Employee - Anonymous Employee in Warren, MI

    I have been working at Universal Truckload Services (less than a year)

    Pros

    A short term solution for a job. Charitable jean days on occassion.

    Cons

    Very uncomfortable corporate office. Everyone on top of each other. We're treated like numbers. 45 hour mandatory work week without lunch included it that time. No work/personal life balance. No direct deposit of weekly checks. Salary exempt employees are subject to punching in and out everyday. No bonuses. Minimum holidays off. No work reviews or goals to work for.

    Advice to ManagementAdvice

    As someone mentioned in other reviews, the culture is bad. This starts from the top and works it's way down. Give perks to employees...even small ones.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 3 people found this helpful  

    The worst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Internal Recruiter in Warren, MI
    Current Employee - Internal Recruiter in Warren, MI

    I have been working at Universal Truckload Services full-time (less than a year)

    Pros

    None they are an absolute joke

    Cons

    They want you to work 50 hours a week for $400 a week. Honestly terrible, they also are a big scam when it comes to benefits, they screw around potential hires as well and have a high turnover on driver.

    Advice to ManagementAdvice

    Get it together

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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