University of Massachusetts

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University of Massachusetts Reviews

Updated February 25, 2015
Updated February 25, 2015
164 Reviews
3.9
164 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
University of Massachusetts President Robert L. Caret
Robert L. Caret
15 Ratings

Review Highlights

Pros
  • Good benefits; good work-life balance; decent food options and other employee perks (in 7 reviews)

  • Great benefits and there's a reason why no one leaves; guaranteed raises and cost of living increases (in 6 reviews)


Cons
  • quite less room for advancement (in 4 reviews)

  • And there is little room for career advancement (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great diversity of students and most are committed, hard working students who are here to learn.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lecturer in Boston, MA
    Current Employee - Lecturer in Boston, MA

    I have been working at University of Massachusetts part-time

    Pros

    Union for part time faculty, pay is on the higher end than most university courses, staff and faculty are generally friendly and supportive.

    Cons

    Little options for timing of classes, process to get things done can be slow, burned out employees.

    Advice to ManagementAdvice

    Productivity review for all staff would be good, this can promote positive changes especially in those who might be struggling.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    The pay is fair for the work hours and I love my boss and staff members.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Resident Assistant in Amherst, MA
    Current Contractor - Resident Assistant in Amherst, MA

    I have been working at University of Massachusetts as a contractor (more than a year)

    Pros

    Some of the best reasons to work as a resident assistant are for the financial security, meeting new people, having a "family" of people you can count on, and learning more about social justice.

    Cons

    Duty on the weekends goes until 2am and you have to finish a set of rounds starting at 2am, so you really don't get to sleep until 2:30am-3am on the weekends. The job can be time consuming, but it depends on if you leave everything to the last second.

    Advice to ManagementAdvice

    I don't have any advice for upper management. I love my boss.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clerk III in Amherst, MA
    Current Employee - Clerk III in Amherst, MA

    I have been working at University of Massachusetts part-time (more than 5 years)

    Pros

    Sheer size allows for opportunities to work in variety of fields,
    If taking classes is your "thing," you get tuition waiver,
    More holidays than the classic corporate environment because the Univ. follows an academic schedule,
    Opportunity to improve skills through workplace learning
    An academic year has a different ebb/flow to the pace of work,
    Being around young people keeps you young AND on top of what's "current"
    Cutting edge research.
    You're helping shape the future "leaders" of our country--that's the purpose of education
    Academia is a pretty easy-going work environment.

    Cons

    If you want quick action, academia is not for you. It's thoughtful and sometimes painfully slow to change or even make decisions.

    Advice to ManagementAdvice

    More focus on educational opportunities and less on the "frills" and acoutrements.
    I'd rather have the University say "we don't have a state of the art recreation center, but we can offer you some scholarship/grant/tuition waiver money to help pay the cost."

    Recommends
    Positive Outlook
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  5.  

    Great Learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Research Assistant in Lowell, MA
    Former Employee - Research Assistant in Lowell, MA

    I worked at University of Massachusetts full-time (more than 3 years)

    Pros

    Great advisor, good facilities,friendly environment

    Cons

    very tough course work, qualifiers are very stressful

    Recommends
  6.  

    good place

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at University of Massachusetts

    Pros

    diversity and nice people. good location, of course

    Cons

    did not integrate all the resource with other UMass branches

  7.  

    Great experience and learning opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - EHS Intern in Amherst, MA
    Former Employee - EHS Intern in Amherst, MA

    I worked at University of Massachusetts

    Pros

    people were willing to share knowledge, vast experience to be gained working on campus

    Cons

    slow system, people don't want to work together, political/power struggles in the office

    Advice to ManagementAdvice

    people there have been there for so long, position rarely open up, but the campus is expanding so new opportunities might be available

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Teaching assistant compensation and responsibilities similar to other universities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Graduate Teaching Assistant in Boston, MA
    Former Employee - Graduate Teaching Assistant in Boston, MA

    I worked at University of Massachusetts part-time (more than a year)

    Pros

    The experience you have as a teaching assistant depends primarily on who you're teaching for and the kind of guidance you get from the department. My experience with UMass was fine, and having the support while I finished my degree was great. The campus itself is in a beautiful location on the Boston Harbor, and there continue to be a lot of improvements to the buildings (including new buildings) all the time.

    Cons

    Payment and reimbursements are part of a HIGHLY bureaucratic system. People are generally nice in the grad student office, but I had issues getting paid on several occasions. Small points, but the library doesn't have enough windows -- which is true of a lot of the older buildings on campus. I hope that they new buildings are being constructed with higher standards!

    Advice to ManagementAdvice

    Be open to change by listening to your undergrads, grad students, and junior faculty. They define the experience that people have of the school more than any other population there. Also, be sure to keep the support staff happy!

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Poor management. Needs better leadership.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Department in Boston, MA
    Former Employee - IT Department in Boston, MA

    I worked at University of Massachusetts

    Pros

    People are friendly. Flexible hours for the most part. Probably a good place to work at if you're more focused on retirement but I can't recommend it for young people.

    Cons

    Terrible and inexperienced management. They tend to take credit for your work. They like to outsource or buy expensive products that ends up not being used in order to justify their accomplishments for the year. Unions make most people lazy and not work to their full potential. Management likes to ask you verbally and avoid sending you emails for work outside your job description so there won't be paper trails.

    Advice to ManagementAdvice

    Get your act together

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    IT Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT ASSISTANT in North Dartmouth, MA
    Former Employee - IT ASSISTANT in North Dartmouth, MA

    I worked at University of Massachusetts part-time (more than a year)

    Pros

    Great, very friendly and can learn new things

    Cons

    Less pay, not much growth

    Advice to ManagementAdvice

    Every one is friendly

    Recommends
    Neutral Outlook
  11.  

    Nice Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at University of Massachusetts

    Pros

    Management is very supportive and helpful. The workenvironment is very relaxed and stress free

    Cons

    it takes a long time to find a job

    Recommends
    Approves of CEO

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