University of Phoenix Reviews

Updated July 30, 2015
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Approve of CEO
University of Phoenix President Tim Slottow
Tim Slottow
42 Ratings

Pros
  • Good benefits/ sick days vacation days/ team builders (in 41 reviews)

  • The university has great benefits (in 36 reviews)

Cons
  • the worst upper management ever in the history of life (in 22 reviews)

  • Feels like typical "outsource" call center (in 18 reviews)

More Pros and Cons

896 Employee Reviews

Sort: Popular Rating Date
  1. Good Place to Work...IF

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Campus Operations Coordinator in Augusta, GA
    Current Employee - Campus Operations Coordinator in Augusta, GA

    I have been working at University of Phoenix

    Positive Outlook
    Positive Outlook

    Pros

    Pay and benefits are great. Cohorts are excellent.

    Cons

    Recent Layoffs: unstable employment/ future


  2. Education

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at University of Phoenix

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent Online classes for those who work.

    Cons

    Online technology changes often each year.

    Advice to Management

    Keep up the good practices.


  3. Faculty

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Professor in Alpharetta, GA
    Current Employee - Professor in Alpharetta, GA

    I have been working at University of Phoenix (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible working conditions are great!

    Cons

    Feedback on progress is not that good.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    Enrollment Counselor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enrollment Counselor in Birmingham, AL
    Former Employee - Enrollment Counselor in Birmingham, AL

    I worked at University of Phoenix full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    They offer FREE education to all employees once the probationary period is over.

    Cons

    They work you like a slave and have zero regard for your personal life or family. They will attempt to guilt you into doing things that are unethical and when it doesn't work they will fire you and say that you are not performing. They will make you work overtime to achieve your monthly SALES goals and will not pay you for the time.

    Advice to Management

    Go find a real job. What these company teaches lacks integrity and it typically unethical.


  6. Adjunct instructor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Online Facilitator in Country Club Hills, IL
    Former Employee - Online Facilitator in Country Club Hills, IL

    I worked at University of Phoenix (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexibility and pay was very good.

    Cons

    Sometimes they would cancel classes.


  7. Professor

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Adjunct Professor in Fort Lauderdale, FL
    Current Employee - Adjunct Professor in Fort Lauderdale, FL

    I have been working at University of Phoenix (More than 5 years)

    Pros

    Flexibility, low student to teacher ratio and pay is comparative to other agencies.

    Cons

    Pay could be a little more.


  8. Helpful (1)

    education adjunct professor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at University of Phoenix (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Excellent students, great environment. The classes consist of adult learner who are ready to learn.

    Cons

    One is not assured of class. It depends on student registration. Most classes are given to certain professors that are close to the dean.

    Advice to Management

    Try to rotate jobs, so part timers get to work at least once a year. It is very hard to apply. It doesn't seem that they want applications for adjunct professors.


  9. Shaky but good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Faculty Payroll Administrator in Phoenix, AZ
    Current Employee - Faculty Payroll Administrator in Phoenix, AZ

    I have been working at University of Phoenix full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great vacation package, for sure. Definitely the best I've seen. The raises aren't phenomenal, but they're okay.

    Cons

    Because the company isn't doing too well, don't expect to make a lot of money here. They try to recognize good work with awards and recognition, but they just can't do it with dollars.


  10. University of phoenix call center job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Qualifying Specialist in Phoenix, AZ
    Former Employee - Qualifying Specialist in Phoenix, AZ

    I worked at University of Phoenix full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good benefits, easy job, great work environment, located in a good place, building is nice.

    Cons

    Pay could be higher, training is too long for such a simple job.

    Advice to Management

    A little less micromanaging. Pay reps more.


  11. Executive Enrollment Advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Enrollment Advisor in Phoenix, AZ
    Former Employee - Executive Enrollment Advisor in Phoenix, AZ

    I worked at University of Phoenix full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I was able to be a great part of changing peoples lives for the positive in getting their degrees,

    Cons

    There were none to address, I enjoyed my career and the people I was able to meet all over the world. The company grew and it did become more structured.

    Advice to Management

    I started with th University and within 3 months became a team lead and transferred to other areas of enrollment



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