University of Phoenix

  www.phoenix.edu
  www.phoenix.edu

University of Phoenix Reviews in San Jose, CA

709 Reviews
2.9
709 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
University of Phoenix President Dr. William Pepicello
Dr. William Pepicello
396 Ratings

Review Highlights

Pros
  • Good benefits/ sick days vacation days/ team builders (in 41 reviews)

  • experience in corporate environment; free education; great benefits; opportunity for growth (in 36 reviews)


Cons
  • the worst upper management ever in the history of life (in 22 reviews)

  • No real measure of performance (at least in the call center) (in 18 reviews)

More Highlights

2 Employee Reviews Back to all reviews

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  1.  

    Very enjoyable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Faculty in San Jose, CA
    Current Employee - Faculty in San Jose, CA

    I have been working at University of Phoenix as a contractor (more than 5 years)

    Pros

    Teach on-line from home. Ability to "give back" to society and help others gain educational knowledge and help them move up in the world

    Cons

    Contract based so pay flow can be unpredictable. As in all teaching the pay really isn't that great

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great benefits, professional management, wonderful benefits. Salary (not hourly)+overtime pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Student Services Coordinator in San Jose, CA
    Former Employee - Student Services Coordinator in San Jose, CA

    I worked at University of Phoenix

    Pros

    Raises are annual base on percentage 1% to 5% based on performance. No need to clock-in/out. Managers don't make you feel guilty for calling in sick, 5 weeks on vacation annually...WOW! Trusting non-micromanagers. Therefore, I never feel like I'm walking on eggshells. Observes 10 paid holidays.Fair treatment of employees in the Student Services department. Great benefits. Flexible scheduling. Not a whole lot of politics in this dept. Stability in Student Services dept. Professional and helpful team of coworkers and managers. We are treated with respect.

    Cons

    They want the best employees for LOW pay. Expect priceless benefits like positive culture but don't expect competitive pay. UOP pays employees below market salary rate. Growth in the Bay Area is so competitive that you will likely have to relocate in order to grow. Student Services Coordinator position is under a glass ceiling which hinders promotional growth. That is, unless you have a close relationship with hiring manager. "kissing butt" is required to move up in the company.

    Advice to ManagementAdvice

    Create a career plan for employees so they are allowed to grow. Coach them. Increase compensation at $40K starting since Apollo Group starts receptionists at $40K minimum.

    Recommends
    Approves of CEO

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