University of Utah Hospitals & Clinics

healthcare.utah.edu/hospital
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University of Utah Hospitals & Clinics Reviews

Updated February 9, 2015
Updated February 9, 2015
66 Reviews
3.4
66 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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David Entwistle
36 Ratings

Review Highlights

Pros
  • Great benefits and leadership is very interested in moving the organization forward (in 11 reviews)

  • Good benefits, steady job, wide range of departments and positions to move into (in 10 reviews)


Cons
  • Those people who are successful at their job are rewarded with more work (in 2 reviews)

  • Those employees who are marginal, lazy or unsuccessful are not terminated, but simply given less to do (in 2 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at University of Utah Hospitals & Clinics

    Pros

    Quality focused organization, professional growth

    Cons

    Merit increases are small, parking at work is difficult

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great Company To Work For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PACS Administrator in Salt Lake City, UT
    Current Employee - PACS Administrator in Salt Lake City, UT

    I have been working at University of Utah Hospitals & Clinics full-time (more than 5 years)

    Pros

    Competitive salaries, amazing health plan, great benefits, half of tuition to the University of Utah for self and dependents, and plenty of opportunity for community outreach.

    Cons

    There is a lot of inter-office/inter-department politics that can make it difficult to climb the corporate ladder.

    Advice to ManagementAdvice

    Upper management needs to learn to work together and see the organization as a whole, and not just a collection of individual departments and clinics. The goal is the ultimate patient care experience across the entire hospital and remote clinics. This can only be achieved by everyone working together and not passing the buck.

    Recommends
    Positive Outlook
  3.  

    Diversity in coworkers and patient population

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clinical Registered Nurse - ICU
    Former Employee - Clinical Registered Nurse - ICU

    I worked at University of Utah Hospitals & Clinics

    Pros

    Diverse patients and coworkers
    Team environment in which everyone is willing to help each other
    Culture concerned with patient safety and positive patient experiences
    Great health benefits help balance wages

    Cons

    Pay scale is equal to other Utah companies, but Utah has a poor pay scale in general
    Parking is horrible!
    Cafeteria is expensive and no option for staff working throughout the night

    Recommends
    Approves of CEO
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  5.  

    Providers I worked with were absolutely great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at University of Utah Hospitals & Clinics

    Pros

    Great Benefits and pay and the coworkers were great

    Cons

    Leadership in the Clinics lacked

    Advice to ManagementAdvice

    Care for your employees and let them have input in how the Clinic is run

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Loved my co-workers, but Management needs help

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at University of Utah Hospitals & Clinics full-time (more than 8 years)

    Pros

    I enjoyed most of the people I worked with, had a great team.
    The benefits are excellent for healthcare.

    Cons

    Parking is horrible.
    Pay isn't great.
    Too many politics in management

    Advice to ManagementAdvice

    Show more appreciation for your employees. The interview process is also a nightmare, it is a long, drawn out process, and a lot of the time people interview for a position that already has a person from within chosen to fill the vacant spot, which is a waste of time and money for both the hospital and the interviewee.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    A great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at University of Utah Hospitals & Clinics full-time (more than 3 years)

    Pros

    Great benefits and leadership is very interested in moving the organization forward. They have been named top 10 in Quality for 4-5 years in a row by the health care consortium. The employees are outstanding are committed to providing exceptional patient care.

    Cons

    Politics and red tape. Since it is a Utah state entity, they make things too challenging to accomplish things swiftly. This creates friction when leadership wants things changed rapidly but the system does not allow it.

    Advice to ManagementAdvice

    Overall University of Utah Hospitals and Clinics has a great leadership team. I do believe they need to put more emphasis on the employee as they don't seem as committed to people as there are with operational, quality and financial goals.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    School of Medicine - Dean's office accounting.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accountant Manager in Salt Lake City, UT
    Current Employee - Accountant Manager in Salt Lake City, UT

    I have been working at University of Utah Hospitals & Clinics full-time (more than 3 years)

    Pros

    Laid back attitude, easy work, good benefits, Deans that don't get involved

    Cons

    Accounting managers don't have accounting degree. There is an accountant manager that has a degree in communications and moved up from accountant technician, She doesn't know what she is doing. Salary is very low even for an accountant manager. Managers are not held accountable.

    Advice to ManagementAdvice

    Have accountant managers with an actual accounting degree. Hire from outside the company instead of internally hiring a manager that moved into the position after being a security guard.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Still driven by School of Medicine "Big Players"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at University of Utah Hospitals & Clinics full-time (more than 8 years)

    Pros

    Great departmental level teamwork
    Generous Benefits package
    Excellent reputation for research and cutting-edge technologies
    If you work for the "right" department - you will have greater resources

    Cons

    Political - but probably typical for an academic medical model
    Services are still typically "siloed" by school of Medicine departments.
    Physicians are told they are entrepreneurs, and incentives still reflect "kingdom-building".
    Expectations of the hospital departments are sometimes unrealistic - senior management is hesitant to deliver a "no" message to physicians; but still have aggressive contribution margin expectations, so Directors and Managers are caught in the middle.

    Advice to ManagementAdvice

    Develop a better vision for ACO/SAO and communicate it. Increase autonomy for Directors and Managers - allow them to make decisions and back them on appropriate decisions.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Admin Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant in Salt Lake City, UT
    Former Employee - Administrative Assistant in Salt Lake City, UT

    I worked at University of Utah Hospitals & Clinics full-time (more than 10 years)

    Pros

    Time off, affordable benefits, paid UTA pass, flexible start time, education reimbursement, salary, free parking

    Cons

    No accountability of management, females treated differently than males, it's not who you know but who you're related to

    Advice to ManagementAdvice

    The best day of this job was the day I left. Management is a joke. I worked in the hospital billing department at the business services building and would advise executive management to look closely at the management team. I have observed management and employees sleeping on the job, watching movies on the internet, conducting personal business ventures during work hours-all on the taxpayers dime! Look closely at the data analyst team as I have personally seen many indiscretions by the manager and his employees when visiting the area to conduct administrative business.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Lots of talk, no action

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Salt Lake City, UT
    Former Employee - Manager in Salt Lake City, UT

    I worked at University of Utah Hospitals & Clinics full-time (more than 3 years)

    Pros

    Great benefits and perks. There are some fun things available being part of the university, sporting events, music, etc. You have complete work/life balance because there is a lack of accountability to get anything done.

    Cons

    So many politics. Really dysfunctional. It's not about providing great healthcare, it's about protecting territories. People get fired and then rehired in another department. There is such a lack of respect between executives and management. That all seems to start in the C-suite. Lots of waste.

    Advice to ManagementAdvice

    If you like to move things forward, leave the organization. You will be frustrated. Perhaps a new CEO and COO would change the culture.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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