University of Utah Hospitals & Clinics

  healthcare.utah.edu/hospital
  healthcare.utah.edu/hospital

University of Utah Hospitals & Clinics Reviews

Updated December 20, 2014
Updated December 20, 2014
60 Reviews
3.4
60 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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David Entwistle
32 Ratings

Review Highlights

Pros
  • Great benefits and leadership is very interested in moving the organization forward (in 11 reviews)

  • Good benefits, steady job, wide range of departments and positions to move into (in 10 reviews)


Cons
  • Those people who are successful at their job are rewarded with more work (in 2 reviews)

  • Those employees who are marginal, lazy or unsuccessful are not terminated, but simply given less to do (in 2 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at University of Utah Hospitals & Clinics full-time (more than 3 years)

    Pros

    Great benefits and leadership is very interested in moving the organization forward. They have been named top 10 in Quality for 4-5 years in a row by the health care consortium. The employees are outstanding are committed to providing exceptional patient care.

    Cons

    Politics and red tape. Since it is a Utah state entity, they make things too challenging to accomplish things swiftly. This creates friction when leadership wants things changed rapidly but the system does not allow it.

    Advice to ManagementAdvice

    Overall University of Utah Hospitals and Clinics has a great leadership team. I do believe they need to put more emphasis on the employee as they don't seem as committed to people as there are with operational, quality and financial goals.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Loved my co-workers, but Management needs help

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at University of Utah Hospitals & Clinics full-time (more than 8 years)

    Pros

    I enjoyed most of the people I worked with, had a great team.
    The benefits are excellent for healthcare.

    Cons

    Parking is horrible.
    Pay isn't great.
    Too many politics in management

    Advice to ManagementAdvice

    Show more appreciation for your employees. The interview process is also a nightmare, it is a long, drawn out process, and a lot of the time people interview for a position that already has a person from within chosen to fill the vacant spot, which is a waste of time and money for both the hospital and the interviewee.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Lots of talk, no action

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Salt Lake City, UT
    Former Employee - Manager in Salt Lake City, UT

    I worked at University of Utah Hospitals & Clinics full-time (more than 3 years)

    Pros

    Great benefits and perks. There are some fun things available being part of the university, sporting events, music, etc. You have complete work/life balance because there is a lack of accountability to get anything done.

    Cons

    So many politics. Really dysfunctional. It's not about providing great healthcare, it's about protecting territories. People get fired and then rehired in another department. There is such a lack of respect between executives and management. That all seems to start in the C-suite. Lots of waste.

    Advice to ManagementAdvice

    If you like to move things forward, leave the organization. You will be frustrated. Perhaps a new CEO and COO would change the culture.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Still driven by School of Medicine "Big Players"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at University of Utah Hospitals & Clinics full-time (more than 8 years)

    Pros

    Great departmental level teamwork
    Generous Benefits package
    Excellent reputation for research and cutting-edge technologies
    If you work for the "right" department - you will have greater resources

    Cons

    Political - but probably typical for an academic medical model
    Services are still typically "siloed" by school of Medicine departments.
    Physicians are told they are entrepreneurs, and incentives still reflect "kingdom-building".
    Expectations of the hospital departments are sometimes unrealistic - senior management is hesitant to deliver a "no" message to physicians; but still have aggressive contribution margin expectations, so Directors and Managers are caught in the middle.

    Advice to ManagementAdvice

    Develop a better vision for ACO/SAO and communicate it. Increase autonomy for Directors and Managers - allow them to make decisions and back them on appropriate decisions.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Admin Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant in Salt Lake City, UT
    Former Employee - Administrative Assistant in Salt Lake City, UT

    I worked at University of Utah Hospitals & Clinics full-time (more than 10 years)

    Pros

    Time off, affordable benefits, paid UTA pass, flexible start time, education reimbursement, salary, free parking

    Cons

    No accountability of management, females treated differently than males, it's not who you know but who you're related to

    Advice to ManagementAdvice

    The best day of this job was the day I left. Management is a joke. I worked in the hospital billing department at the business services building and would advise executive management to look closely at the management team. I have observed management and employees sleeping on the job, watching movies on the internet, conducting personal business ventures during work hours-all on the taxpayers dime! Look closely at the data analyst team as I have personally seen many indiscretions by the manager and his employees when visiting the area to conduct administrative business.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    It was alright. Pretty much a dead end job with people who didn't seem to like it there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Nutrition Care Aid in Salt Lake City, UT
    Former Employee - Nutrition Care Aid in Salt Lake City, UT

    I worked at University of Utah Hospitals & Clinics part-time (less than an year)

    Pros

    It was a very easy and not stressful job. The people there were pretty nice and easy to get along with.

    Cons

    Leadership was okay. Everyone seemed to always be complaining about something. Kind of a somewhat catty place from time to time but not too bad.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    Registered Nurse- Outpatient Clinic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Registered Nurse in Salt Lake City, UT
    Current Employee - Registered Nurse in Salt Lake City, UT

    I have been working at University of Utah Hospitals & Clinics full-time (more than an year)

    Pros

    Company has great benefits including reduced tuition after 6 months. Very patient focused. Well respected hospital in the Intermountain West.

    Cons

    Management can be difficult and distant, unable or unwilling to help. Hospital politics can become a huge issue if you upset the wrong person. You must pay for a parking pass, and if you come to work after 9:30am there are no available parking spots remotely close to your building.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Referral Specialist in Salt Lake City, UT
    Current Employee - Referral Specialist in Salt Lake City, UT

    I have been working at University of Utah Hospitals & Clinics full-time (more than an year)

    Pros

    Benefits are excellent, leadership is good.

    Cons

    Favortism is always a big issue

  10. 2 people found this helpful  

    Professional technical position (over 10 years)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at University of Utah Hospitals & Clinics full-time (more than 10 years)

    Pros

    Benefits, premium UTA pass, PTO (paid time off), salary as they don't mind spending the states money on salaries especially for management

    Cons

    Blaming culture, nepotism, hostile work environment, no communication, lack of trust, managers gossip to employees about others, fail to follow through with anything

    Advice to ManagementAdvice

    Hospital executive team needs to look closely at the Revenue Cycle Support Services department at the Business Services Building. Nepotism is rampant with family members magically promoted into manager positions without the appropriate education or experience. Managers and employees on the internet watching tv and movies throughout the day. Managers sleeping during the workday. Managers working from home but never available during the work hours. Executive team of RCSS conducting meetings during work hours to discuss playing fantasy football.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  11.  

    4 Years in the Facilities and Engineering Dept.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Buyer in Salt Lake City, UT
    Current Employee - Assistant Buyer in Salt Lake City, UT

    I have been working at University of Utah Hospitals & Clinics full-time (more than 5 years)

    Pros

    There are lots of opportunity to get free trades training, business writing, and leadership programs. The dept. has the cutting edge for maintenance and asset manager program. Technician have Ipads to look up work orders and able to communicate to their supervisor, buyer, and other techs. Great benefits, retirement, free UTA TAP/ON Pass, give employee appreciation gift cards/meal tickets. (50% Tuition for school) Scholarship opportunity.

    Cons

    Parking is hard that is why they encourage you to use UTA. For F&E dept. No accountability for Tech that do not do their work and supervisor don't care. A lot of blame is pointed to support services when they try to show multiple solution and the tech has to do a few work. When Supervisor and Manager retire and leave they say it is Most Qualify Person but goes with the Technician that has been there the longest and have poor Leadership/manager skills.

    Recommends
    Neutral Outlook
    Approves of CEO

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