Unum Group Reviews

Pros

Good pay and peaceful city to live for the summer. They also provide corporate housing if you are not from the area

Cons

It's an actuarian internship...how can there be any cons

Advice to Senior Management

Keep it up...the program is really beneficial to students

Pros

Unum is a good place to work with a nice work environment, training and corporate atmosphere. The service team works well together and is focused on customer satisfaction and long-term retention.

Cons

The dowside comprises of a gap between the sales and service teams. Service should be considered an extension of the sales team. Unfortunately, this is not the case.

Advice to Senior Management

Bridge the gap. Although the office is known for achieving goals, it is due to individual success, not that of the team.

Pros

Excellent management, awesome sales/support culture, helpful and healthy environment. Everyone works together, pitches in to help others in need and a high level or respect and courtesy that I've never been around previously. Turnover is low so chances for advancement are less frequent, but the culture and people make up for it. Pay is good, but room for improvement.

Cons

No overtime, limited chances for promotion because turnover is low, but the culture and people support make up for it.

Advice to Senior Management

The business is constantly changing so there is a need to stay abreast of issues. Home Office does well to communicate, but room for improvement on field level rollout. More mentoring for new hires.

Pros

hard work = good pay and good benefits. it can be a lot of fun to work there if you have a good work ethic, thick skin and are money motivated

Cons

some of the upper level management didn't really care much about the reps; but that's pretty much the case everywhere from what i've seen....

Advice to Senior Management

i would continue to provide aggressive comp plans and rewards for producers with the ability to leverage retention as you spend more years with the company... also, provide managers who are more in tune with what makes each individual rep succeed.

Pros

My experience at Unum has been great. They have paid for school, benefits are good, salary is extremely competitive, and I have received numerous opportunities for growth in my career. After working for several other employers I finally came to Unum due to the recommendation of several friends. Of course all jobs have their bad days and no employer is perfect, but overall I have been extremely impressed with management and have been treated very well.

Cons

As others have mentioned, your experience is directly affected by your department and the type of work you do. Be sure to evaluate the work carefully when interviewing and don't hesitate to ask specific questions before accepting a position (ask what a typical day looks like, what the department goals are, if there are production requirements, etc). There are many positions with unfamiliar names, so if you don't ask you may not be 100% sure what your job will look like. Also, this is a LARGE company. I have worked for both large and small companies and I enjoy the hustle and bustle of large corporations. If you prefer a small company this may not be a good fit for you.

Advice to Senior Management

In my opinion Sr. Management works hard to improve the work environment and employee morale. They continually seek feedback and are open to change. Continue that you'll continue to run a successful company.

Pros

Excellent benefits package right off the bat when you're hired on - you get roughly 20 days of paid time off (PTO) plus a week's worth of company holidays. Competitive health-care package. Pay is decent enough in IT for the area along with company bonuses handed out yearly according to profit/employee performance. Unum seeks to identify and encourage employee dedication and rewards with promotions. Chattanooga campus is very self-contained so there is little need to rush off in a hurry at lunchtime as there is an excellent cafeteria, credit union, walking track, and outdoor garden for break times. Mid-level management are usually very personable and approachable and treat everyone as adults without micro-managing. Great effort is spent on making the work environment as enjoyable as possible without distracting from the work itself.

Cons

Depending on the department you work in - daily schedule and leeway in how you manage your time at work can differ greatly. For example, the customer service call center takes inbound calls from insurance customers so the employees there are tied to the phones and monitored. If they are off the phones for 5 minutes, to answer a personal cell phone call for instance, management may come around and inquire. This is in start contrast to other departments, whose employees may only see their manager once a week at a staff meeting. That being said, Unum call-center employees are working at one of the best call centers in the area due to the month vacation time and good pay.

Advice to Senior Management

Not much to say really, as I said before - management seems to be doing everything right already. Keep it up !

Pros

Great benefits, great opportunities, great training.

Cons

Management overworks their employees and tests the limits of what they will pay for how much you will work. Goals are higher every year, but new rookies come in and take part of your territory, making it harder and harder to achieve those goals.

Advice to Senior Management

Focus on employee retention, don't flood the market with too many new rookies.

Pros

Significant professional opportunities for motivated people. Company continues to make progress even in this difficult economy. Flexible work/home balances are provided.

Cons

Very political environment, can lead to significant frustration for people that are not used to this, but if you focus on the work you generally will be a satisfied employee.

Advice to Senior Management

Communicate openly to your employees. In general the employees are very intelligent and sophisticated and would appreciate a more candida approach.

Pros

The best training in the industry, very knowledgable management team (probably the best in the industry) great benefis. Very solid group of senior management. A good team atmosphere, with tenured service staff.

Cons

Very small territories given to reps (even senior reps) and new models call for more reps in evey city. The "churn and burn" atmosphere of sales permeates throughout the salesforce. It can be tough to coexist with producing managers that may or may not have a reps best interest first. Too often you are caught looking over your shoulder at trainees that are waiting for a territory to open up or take territory from every rep.

Advice to Senior Management

Too many reps, too many mangers. Your competition has proved that a leaner model not only works, but is necessary in todays market. Too much solid talent has left this organizaiton to be top sales rep for your competition.

Pros

Solid company with opportunity for growth. I have seen personal and professional growth in my time with the company and have seen other succeed as well. It is not a place to get a free ride but if you are wiling to put effort into your job there is reward available.

Cons

The corporate cultre is very slow in decision making, even though you get good personal and professional grownth sometimes limited opportunity for promotions.

Advice to Senior Management

Continue the efforts that you have started. Continue to expand our offering and find ways for our organization to increase good quality sales.