Unum Group Reviews

Updated June 26, 2015
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3.6
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Unum Group President, CEO, and Director Tom Watjen
Tom Watjen
102 Ratings

Pros
  • The work life balance was nice, I never really had an issue where my mangers were not reasonable about an emergency or PTO request (in 14 reviews)

  • Unum has a great benefits package (in 16 reviews)

Cons
  • Upper management and business leaders do not value technology or staff (in 6 reviews)

  • big company, unrealistic goals, too number focused (in 4 reviews)

More Pros and Cons

175 Employee Reviews

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  1. Intake Specialist/ Enrollment Specialist/ Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enrollment Benefit Counselor in Ooltewah, TN
    Current Employee - Enrollment Benefit Counselor in Ooltewah, TN

    I have been working at Unum Group part-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Fantastic company to work for! They really value their employees and compensate well.

    Cons

    In my departments (I am cross trained to do enrollment benefits and Intake in claims and licensed as a broker) work hours are between 8am and 8pm which sometimes means night hours are needed and that's not easy with a family.

    Advice to Management

    Treadmill desks would be amazing! Otherwise we sit for 8 hours a day on the phone. Being able to stay active while working is so much better for your health and would energize you to be more productive. Win win.


  2. Open Enrollment - part-time position

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Unum Group part-time

    Pros

    Part-time enrollers have good per diems, and get to keep hotel points, etc. It's a great job for retired individuals from the insurance or workplace benefits industry.

    Cons

    Your bosses are all 20-somethings with very little real-world business experience. The system is rigid and dismissive of ideas. There is a lot of passing the buck when errors get made, in the field. They will throw the enroller under the bus. As a former business manager who chose this contingent job, it was humiliating to work under these conditions. If you are an out-of-the-box thinker, do NOT accept a position with Unum.

    Advice to Management

    Start paying attention to business process in the field, and to your experienced, mature, contingent staff. We can help you smooth over customer service gaffes, if you'll simply back us up.


  3. Unum Group Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Actuarial Analyst in Chattanooga, TN
    Current Employee - Senior Actuarial Analyst in Chattanooga, TN

    I have been working at Unum Group full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Strong company with margin to spend on luxuries.

    Cons

    For me it was location (Portland,ME and Chattanooga,TN).


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. happy

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Unum Group part-time

    Pros

    I like to work for a living

    Cons

    I don't like to be idle.


  6. Disability Benefits Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Unum Group

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Wonderful place to work. The support system and resources are unmatched at any other place of business.

    Cons

    The work is challenging, but very rewarding


  7. Good stable large employer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, ME
    Current Employee - Anonymous Employee in Portland, ME

    I have been working at Unum Group full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Job security, vacation days, benefits, internal mobility, growth opportunities, nice people

    Cons

    Typical corporate bureaucracy, time in job requirements, most jobs are very busy all the time

    Advice to Management

    Many Millennials are seeking learning opportunities and upward mobility. We don't necessarily expect to do our current job for the rest of our lives. Ask us about our career aspirations without frowning about your staffing needs. Many departments get it, but not all of them.


  8. Field Coordinator

    Current Employee - Life and Disability Insurance Field Coordinator in Chattanooga, TN
    Current Employee - Life and Disability Insurance Field Coordinator in Chattanooga, TN

    I have been working at Unum Group full-time (More than a year)

    Recommends
    Recommends

    Pros

    Well-known and respected company to work for
    Offers employees great benefits and PTO
    Flexible work schedule
    Diverse group of people

    Cons

    Salary not as competitive
    Stressful environment


  9. Great Place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Consultant III in Chattanooga, TN
    Current Employee - Financial Consultant III in Chattanooga, TN

    I have been working at Unum Group

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits: PTO, Defined contribution, 401k match. You put 5% in 401k and they match with 9.5% for a total of 14.5%

    Cons

    political in some departments. some people tear you down to build theirselves up.

    Advice to Management

    lose the conservative approach and use technology.


  10. Good experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Unum Group full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Everyone is willing to help one another succeed, multiple locations make it easy to relocate, teamwork atmosphere, they paid well.

    Cons

    Employees get lost in the shuffle, hard to work your way up, it is a difficult process to become a life insurance agent

    Advice to Management

    My advice is to offer more training to the younger employees to help prepare them for the agent role. Continuous education is important.


  11. Helpful (1)

    Good company gone bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Unum Group full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Cash rich, long tail of business

    Cons

    Toxic culture, devalues diligence and harder workers as evidenced by exodus of long term, highly-experienced employees. Entrenched upper mgmt who understand and apply cultural changes poorly



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