Unum Group

  www.unum.com
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Unum Group Reviews

Updated August 11, 2014
Updated August 11, 2014
113 Reviews

3.8
113 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Unum Group President, CEO, and Director Tom Watjen
Tom Watjen
78 Ratings

Review Highlights

Pros
  • Excellent benefits, generally provides good work-life balance, some areas provide nice advancement opportunities (in 9 reviews)

  • Strong benefits package and lots of paid time off (in 15 reviews)


Cons
  • anything good you hear about this company is from upper management or a "teachers pet" (in 5 reviews)

  • Like any large company the bureaucracy does drag somewhat, but it is not a major problem (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Unrealistic expectations with respect to work load. Working atmosphere is punitive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clinical Consultant  in  Glendale, CA
    Former Employee - Clinical Consultant in Glendale, CA

    Pros

    PTO, health insurance and retirement options are decent.

    Cons

    Department managers are highly critical and offer little praise for a job well done. On an almost daily basis it is and was impossible to take breaks or a full lunch hour due to the unrealistic work load. My manager who has since been demoted operated from the CYA point of view and would throw anyone under the bus to save his skin.

    Advice to ManagementAdvice

    Unum has a low morale problem due to management's poor attitude. Work on supporting your team members, teaching where needed, and show appreciation for the hard work which is done on a daily basis.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    Great, conservative company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Process Analyst  in  Chattanooga, TN
    Current Employee - Process Analyst in Chattanooga, TN

    Pros

    Plenty of paid time off, good culture, opportunities for advancement for creative and driven employees, a budding movement toward openness and more modern workspaces, and superior work/life balance opportunities (work from home and alternative schedules)

    Cons

    Behind much of the industry technologically (way too many applications), redundant processes, hit-or-miss leadership with little accountability for devastating errors in many departments.

    Advice to ManagementAdvice

    Continue to pursue making Unum the technology leader in the disability industry, focus attention on accountability and meaningful coaching for leadership--both new and old--as much as you've focused on coaching for individual contributors, review ongoing projects and initiatives holistically to reduce redundancy--it will save you money!

    Recommends
    Positive Outlook
    Approves of CEO
  3. 3 people found this helpful  

    Good Company, crippled IT department.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Infrastructure Engineer  in  Chattanooga, TN
    Former Employee - Infrastructure Engineer in Chattanooga, TN

    Pros

    Established and very stable company. Decent work/life balance. Decent pay, great benefits, vacation time above and beyond standard. Annual bonus of 6% for most workers, around 10% for senior engineers and front-line managers. Most IT workers are allowed to telecommute or work from home part-time or full time. Large and extremely complex IT infrastructure make it a good place to gain skills with enterprise IT equipment.

    Cons

    The IT budget across the board has been drastically cut and hiring frozen leaving most all IT infrastructure departments limping along and chronically understaffed. Many IT workers are over worked and stressed out with low morale. Engineers and front-line managers are required to fill out forms how you spend each hour of each day. Different departments are like silos. Communication between departments is minimal or non-existent creating lots of "turf wars" and finger pointing between departments making projects difficult to complete often taking many months or years to complete. Upper management and business leaders do not value technology or staff. IT staff and Technology seen as a burden and risk. If possible they would outsource everything (again).

    Bottom line is this...Unless you're a VP you need to: Know your "place", follow orders, ignore systemic problems, collect paycheck, and go home. Unum is not a place for creative thinking or innovation. They are highly resistant to change tending to focus more on tradition and process rather than value.

     Senior IT leaders change names and restructure (re-org) every 18 months sometimes eliminating jobs. Lots of Paperwork and irrelevant meetings. Every year new paperwork is added. Even though there are many layers of middle managers it would be very unlikely to move up beyond initial front-line manager. Most Front-line managers have been with the company at least 15+ years. There is a strong tendency to look outside for senior IT leaders.

    Advice to ManagementAdvice

    Management would not value free advice. "Credible" advice could only come from someone outside they chose to pay thousands to come in and audit them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Too much work and too much stress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Disability Benefit Specialist  in  Portland, ME
    Current Employee - Disability Benefit Specialist in Portland, ME

    Pros

    The pay is good and they do have a fairly in depth training program.

    Cons

    The job isn't really how they represent it and there is a large burnout ratio in new employees. They also tend to change everything around on a monthly basis.

    Advice to ManagementAdvice

    Get some stability and communicate more effectively what the job will be. Try to bridge the gap between the training room and the real job a bit better as everything seems to change on a day to day basis.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    FMLA LEAVE SPECIALIST

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FMLA Leave Specialist  in  Chattanooga, TN
    Current Employee - FMLA Leave Specialist in Chattanooga, TN

    Pros

    Enjoyed working for the company as they invest in employees and believes in promoting within. The work dress standards are business casual and I did not experience micromanagement. Employees were given the freedom to complete tasks responsibly and on time.

    Cons

    I have no cons to report at this time.

    Advice to ManagementAdvice

    We're very open to new ideas and implemented an open-door policy for all.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Professional Organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administration  in  Chattanooga, TN
    Former Employee - Administration in Chattanooga, TN

    Pros

    Many opportunities for advancement and training

    Cons

    Has had many corporate changes overall; but what corporation hasn't.

    Recommends
    Neutral Outlook
  8.  

    UNUM is a great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager  in  Portland, ME
    Former Employee - Project Manager in Portland, ME

    Pros

    UNUM puts family first, the people are very helpful and willing to mentor.

    Cons

    I can't think of any cons.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Loved the company until the Provident takeover.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant  in  Boston, MA
    Current Employee - Sales Consultant in Boston, MA

    Pros

    Good working conditions and excellent benefits and pay but you really work for them.

    Cons

    Company is restructuring and cutting back on customer service, as well as all other areas of the company. Constant pressure to bring in new business. Atmosphere is that any employee can be replaced if performance or sales slip. Sales employees sell all products (group/voluntary/individual) instead of being an expert in one line. At the end of each year, you expect another round of downsizing.

    Advice to ManagementAdvice

    Stop running the company like a fast-food restaurant. Bring back quality instead of focusing only on quantity. With this restructure, you are losing many loyal, knowledgeable, and experienced employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Lead Disability Benefits Specialsit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Disability  in  Chattanooga, TN
    Current Employee - Lead Disability in Chattanooga, TN

    Pros

    -Above average compensation
    -Flexible hours
    -Good benefits
    -Good PTO package
    -Good team environment
    -Opportunity to work with other resources

    Cons

    -Constant change in procedures and policies.
    -Difficult to take PTO due to deadlines and turn around time for information received.
    -Difficult to move up

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Unum Group is a great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Portland, ME
    Former Employee - Anonymous Employee in Portland, ME

    Pros

    Excellent attention to work life balance on a corporate level (depends on your manager and what department you work for). Great medical, dental and vision benefits, including decent 401k matching, and ability to purchase Unum's voluntary benefits products at a good price such as Group Critical Illness insurance, long term care insurance, etc. 10,000 employees worldwide to network with.

    Cons

    Corporate red tape as at any large company.

    Recommends
    Positive Outlook
    Approves of CEO

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