Unum Group Reviews

Updated October 15, 2014
Updated October 15, 2014
130 Reviews
3.8
130 Reviews
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Unum Group President, CEO, and Director Tom Watjen
Tom Watjen
89 Ratings

Review Highlights

Pros
  • Unum stresses a great work-life balance and backs it up by offering a generous amount of vacation time (in 13 reviews)

  • Strong benefits package and lots of paid time off (in 16 reviews)


Cons
  • Upper management and business leaders do not value technology or staff (in 6 reviews)

  • big company, unrealistic goals, too number focused (in 4 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Client Service Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director, Client Management
    Former Employee - Director, Client Management

    I worked at Unum Group full-time (more than 3 years)

    Pros

    Very good benefit package, lot of tenure in departments other than sales.

    Cons

    Outdated technology, sales office very segregated (sales vs admin) , inexperienced management, way too much favoritism and bias.

    Advice to ManagementAdvice

    Update technology. Really be honest about the run away power sales managers have. Change sales interview process, too many decision makers.

    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Excellent company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Disability Benefits Specialist in Chattanooga, TN
    Former Employee - Lead Disability Benefits Specialist in Chattanooga, TN

    I worked at Unum Group full-time (more than 8 years)

    Pros

    Great pay, benefits, and management was open to my suggestions.

    Cons

    Job could be very stressful.

    Advice to ManagementAdvice

    Continue to listen to your employees. There are a lot of great ideas out there.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Career opportunities are limited and senior management is out of touch.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Glendale, CA
    Current Employee - Anonymous Employee in Glendale, CA

    I have been working at Unum Group full-time (more than 5 years)

    Pros

    Flexible work schedule. Work/Life Balance.

    Cons

    No room for growth! Limited career opportunities in Glendale. Senior management is out of touch.

    Advice to ManagementAdvice

    Listen to your people

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Awesome Company. I love working for this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Unum Group

    Pros

    Very good management and very professional

    Cons

    None. Dont have any complaints.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Unum Group is a good stable organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Unum Group full-time (more than 5 years)

    Pros

    Leader in industry with a national presence

    Cons

    Sales offices have limited career advancement opportunities within the organization

  7. 6 people found this helpful  

    Stable job security with room to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Portland, ME
    Current Employee - Manager in Portland, ME

    I have been working at Unum Group full-time (more than 5 years)

    Pros

    From what I've witnessed first hand and second hand, this company is better than most when it comes to weighing pros and cons. The benefits are good. Medical, dental, vision, etc. and 401K match up to 5%. The company generally cares about its customers and the employees first behind making a profit. There are opportunities to rise within the company and they make walk-ins feel empowered in upward mobility. People can work from home. You get a decent amount of PTO days from the start. Unum is a big contributor in the community at large, giving to charities, partnering with education, internships, tuition reimbursement, & drives of every kind. The people here also, mostly, get along. We have a lot of smart, talented individuals and the company makes employees do a lot to live the brand - essentially setting the bar really high and measuring every inch to ensure we can strive to such standards. On top of this Unum also offers a decent incentive bonus every year, an above average fitness facility, group clubs, shopping discounts, and other wellness programs. In the end, would I recommend this place to a friend, absolutely.

    Cons

    Company culture is mostly conservative, read not a lot of young people, or only in certain departments. The daily work is not very cool. Sales people are treated like hotshots on account of they generate $$$ for us. Some job roles can be very time consuming. You might be the only one of your team not in the same physical home office. Cubicles everywhere. Gym memberships and classes are grossly too expensive. Technology in general, right down to the generic computers given to us, the outdated browsers we're forced to use, and the systems that run this company are lackluster, and behind the pace of our competitors. We have a real shortage of technology innovation from the top down.

    Advice to ManagementAdvice

    Read employee complaints and adjust please.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Good benefits but lots of office politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Consultant in Atlanta, GA
    Former Employee - Marketing Consultant in Atlanta, GA

    I worked at Unum Group full-time (more than 3 years)

    Pros

    Benefits and PTO. Strong benefits package and lots of paid time off. Good place to start your career.

    Cons

    Management plays favorites. If you are not part of the "in crowd" you will know it.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Unrealistic expectations with respect to work load. Working atmosphere is punitive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clinical Consultant in Glendale, CA
    Former Employee - Clinical Consultant in Glendale, CA

    I worked at Unum Group full-time (more than 5 years)

    Pros

    PTO, health insurance and retirement options are decent.

    Cons

    Department managers are highly critical and offer little praise for a job well done. On an almost daily basis it is and was impossible to take breaks or a full lunch hour due to the unrealistic work load. My manager who has since been demoted operated from the CYA point of view and would throw anyone under the bus to save his skin.

    Advice to ManagementAdvice

    Unum has a low morale problem due to management's poor attitude. Work on supporting your team members, teaching where needed, and show appreciation for the hard work which is done on a daily basis.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    Great, conservative company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Process Analyst in Chattanooga, TN
    Current Employee - Process Analyst in Chattanooga, TN

    I have been working at Unum Group full-time (more than 10 years)

    Pros

    Plenty of paid time off, good culture, opportunities for advancement for creative and driven employees, a budding movement toward openness and more modern workspaces, and superior work/life balance opportunities (work from home and alternative schedules)

    Cons

    Behind much of the industry technologically (way too many applications), redundant processes, hit-or-miss leadership with little accountability for devastating errors in many departments.

    Advice to ManagementAdvice

    Continue to pursue making Unum the technology leader in the disability industry, focus attention on accountability and meaningful coaching for leadership--both new and old--as much as you've focused on coaching for individual contributors, review ongoing projects and initiatives holistically to reduce redundancy--it will save you money!

    Recommends
    Positive Outlook
    Approves of CEO
  11. 3 people found this helpful  

    Good Company, crippled IT department.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Infrastructure Engineer in Chattanooga, TN
    Former Employee - Infrastructure Engineer in Chattanooga, TN

    I worked at Unum Group full-time (more than 8 years)

    Pros

    Established and very stable company. Decent work/life balance. Decent pay, great benefits, vacation time above and beyond standard. Annual bonus of 6% for most workers, around 10% for senior engineers and front-line managers. Most IT workers are allowed to telecommute or work from home part-time or full time. Large and extremely complex IT infrastructure make it a good place to gain skills with enterprise IT equipment.

    Cons

    The IT budget across the board has been drastically cut and hiring frozen leaving most all IT infrastructure departments limping along and chronically understaffed. Many IT workers are over worked and stressed out with low morale. Engineers and front-line managers are required to fill out forms how you spend each hour of each day. Different departments are like silos. Communication between departments is minimal or non-existent creating lots of "turf wars" and finger pointing between departments making projects difficult to complete often taking many months or years to complete. Upper management and business leaders do not value technology or staff. IT staff and Technology seen as a burden and risk. If possible they would outsource everything (again).

    Bottom line is this...Unless you're a VP you need to: Know your "place", follow orders, ignore systemic problems, collect paycheck, and go home. Unum is not a place for creative thinking or innovation. They are highly resistant to change tending to focus more on tradition and process rather than value.

     Senior IT leaders change names and restructure (re-org) every 18 months sometimes eliminating jobs. Lots of Paperwork and irrelevant meetings. Every year new paperwork is added. Even though there are many layers of middle managers it would be very unlikely to move up beyond initial front-line manager. Most Front-line managers have been with the company at least 15+ years. There is a strong tendency to look outside for senior IT leaders.

    Advice to ManagementAdvice

    Management would not value free advice. "Credible" advice could only come from someone outside they chose to pay thousands to come in and audit them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Unum Group Photos

Unum Building, Chattanooga (Photo thanks to Flickr user Larry Miller, available under by-nc-nd v2.0)
Side of Unum building and part of parking lot during the snow storm we had a few weeks back. (Photo thanks to Flickr user Always, Erika with permission, All rights reserved.)
Unum Building, Chattanooga (Photo thanks to Flickr user Larry Miller, available under by-nc-nd v2.0)

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