Upsight Reviews

Updated February 24, 2015
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4.6
12 Reviews
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Andy Yang
10 Ratings

Employee Reviews

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  1. Exciting mobile start up with tons of potential on the horizon

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in San Francisco, CA
    Current Employee - Anonymous in San Francisco, CA

    I have been working at Upsight full-time (more than 3 years)

    Pros

    I've been at Upsight for 2.5 years and it's been one of the most fulfulling jobs I've ever had. Working at a start up, you just expect that the next 6 months to be unpredictable and typically this would be a negative, but in this case it's a positive. Andy Yang, CEO, and Josh Williams, CTO/Chairman, have no intention on building a stagnant business and are consistently keeping their fingers on the pulse of the industry, customer needs and our product to keep us moving forward. With this comes change, but in a positive way.

    Benefits are great and work/life balance is flexible. The company definitely places an emphasis on being accountable to the team and the company, but you are given plenty of opportunities to decide what they means for you.

    The executive team is transparent and values an aggressive but humbled workplace.

    Cons

    Big ambitions, scaling resources.

    Recommends
    Positive Outlook
    Approves of CEO
  2. Great people, great office, lots of perks and company events but a lot of company changes in the last year

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Success Manager in San Francisco, CA
    Former Employee - Customer Success Manager in San Francisco, CA

    I worked at Upsight full-time (more than a year)

    Pros

    High growth industry, great people, great office, perks, free lunches and breakfasts, table tennis, company events,

    Cons

    Too many changes in the last year, connection between all parts of the business (product -> customer success -> sales) could be better.

    Advice to ManagementAdvice

    Consider internal promotion MUCH more than you have in the past. It's a very powerful influence on motivation and performance (not only for people who are getting promoted, but everyone else observing it).

    Recommends
    Neutral Outlook
    Approves of CEO
  3. Amazing Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Upsight full-time (more than a year)

    Pros

    Honestly the best company culture I've ever been a part of. The executive thoroughly believe in a solid work-life balance and go the extra mile to provide a superb work environment.

    There is never a dull moment. My team is working hard to solve some of the biggest problems in the mobile analytics & marketing world... and its exciting. This product has major potential.

    The Recruiting and People team are on another level. My experience has been excellent from the day the recruiter contacted me. I am honored to be part of this organization and wake up everyday excited to come to work.

    Cons

    I guess there could be more transparency and communication around company direction. Other than that, it is hard to think of any negatives.

    Advice to ManagementAdvice

    Keep doing what you're doing.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. Best Company I've Been At

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Success Manager in San Francisco, CA
    Current Employee - Customer Success Manager in San Francisco, CA

    I have been working at Upsight full-time (less than a year)

    Pros

    I've been at companies where the positive reviews were clearly written by marketing and the negative reviews were warning signs, but this place is the best place I've ever worked.
    Everyone is fun and easy going, ZERO weird politics. Mobile analytics is still growing exponentially so the industry is the right one to be in.

    Cons

    Been several months and I have not found a con yet.

    Advice to ManagementAdvice

    Keep doing what you're doing. The culture here seems to be a lot due to the management's methods.

    Recommends
    Positive Outlook
    Approves of CEO
  6. Upsight was amazing because the Human Resources team I worked with was so welcoming and a lot of fun to be around.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Human Resources Intern in San Francisco, CA
    Former Intern - Human Resources Intern in San Francisco, CA

    I worked at Upsight as an intern (less than a year)

    Pros

    They have great perks and benefits set up for their employees, there is also a great fitness reimbursement program that. Upsight has a wonderful culture and environment that is inviting and allows for creativity. While this company is creative and fun it also creates a space where serious work can get done efficiently as well. Upsight has created the perfect balance of entertainment and serious a work environment.

    Cons

    Upsight was recently in a merger and so the office is in a bit of a transition which is a bit difficult, but I could even see the transition getting easier in the amount of time I was there.

    Recommends
    Approves of CEO
  7. 1 person found this helpful

    Exciting environment, fun people, interesting projects

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer in Portland, OR
    Current Employee - Engineer in Portland, OR

    I have been working at Upsight full-time (more than a year)

    Pros

    Working on an established product with very high API request rates and an interesting feature-set makes for very exciting and rewarding work. Office environment is great with plenty of time dedicated to fun team-building activities.

    Cons

    Although there is an ongoing effort to standardize development and testing processes/tools, it isn't quite there yet, adding overhead to some tasks which should otherwise be simpler.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA

    I have been working at Upsight full-time (more than a year)

    Pros

    - People are just awesome
    - You solve great challenges at big scale

    Cons

    - The company is moving fast, adapt faster

    Advice to ManagementAdvice

    Increase communication about product vision and strategy

    Recommends
    Positive Outlook
    Approves of CEO
  9. A marketing intern formerly at Kontagent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern

    I worked at Upsight as an intern (less than a year)

    Pros

    Good people, startup culture, on the leading edge of analytics in Facebook apps (at the time) and now mobile apps.

    Cons

    Uncertainty about general product/company direction.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful

    Great culture and people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Upsight full-time (more than a year)

    Pros

    -Fun and smart co-workers
    -Nice office
    -Pay is not bad
    -Flexible hours

    Cons

    -Feels like the company is in firefighting mode (fixing bugs, fixing tech debt, etc) instead of developing new stuff
    -Budgets cuts on various benefits

    Advice to ManagementAdvice

    -Upsight needs to release new products, nothing new has been released for the past while.
    -Too much time is spent on firefighting, and not development.
    -More transparency (management is trying, but it's not enough)

    Recommends
    Negative Outlook
    No opinion of CEO
  11. Lots of good people with lots of good intentions, and mostly good execusion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Upsight full-time

    Pros

    Upsight has come a long way in improving employees' experience the last year. Advancements, raises, increased opportunities are plenty. The benefits are great, and the work is interesting. Upper management tries to be transparent, to somewhat varied results. Despite some effort to standardize culture across the different offices, each one has its own atmosphere and culture, and that's a good thing, as it allows the people there to define their surrounding.

    Cons

    There are still some problems in the processes. Recruiting is understaffed; engineering keeps switching focus and restructuring in attempts to improve; sales seems to have a high turnover; customer support teams (both business and technical) seem to be in the best shape.

    Recommends
    Positive Outlook
    Approves of CEO

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