Upwork Reviews

Updated August 25, 2015
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Upwork CEO Stephane Kasriel
Stephane Kasriel
6 Ratings

26 Employee Reviews

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  1. Not bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Freelancer - Anonymous Freelancer
    Former Freelancer - Anonymous Freelancer
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Work from home whenever or wherever, so that's nice and the pay is negotiable

    Cons

    There is a bit of competiting and there a lot of people who are willing do work for much lower than you

    Advice to Management

    section jobs off from country to country to limit the amount of low ball offers someone gets from across the world


  2. Upwork is in Upheaval

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Compliance Agent in Denver, CO
    Current Employee - Compliance Agent in Denver, CO
    Recommends
    Neutral Outlook

    I have been working at Upwork full-time (More than a year)

    Pros

    It is a growing company that has great potential.

    Cons

    The merger with Elance and oDesk (now Upwork) has caused continual confusion in policies, procedures and standards. The company seems to be growing faster than management can make decisions. There is not enough forethought about how small changes have large impacts that the company, employees and the users will be suffering through for years.

    Advice to Management

    The team leads are currently busy plugging holes and policy is suffering. Outsourcing vital parts of the company where turnover is high due to unskilled workers will continue to create a climate of confusion and mistrust.


  3. Android Developer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Freelancer - Anonymous Freelancer
    Former Freelancer - Anonymous Freelancer

    Pros

    Self managment, you choose what you want to do

    Cons

    hard to find projects at the begining


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Mountain View, CA
    Current Employee - Senior Software Engineer in Mountain View, CA
    Recommends
    Positive Outlook

    I have been working at Upwork full-time (More than a year)

    Pros

    Smart people, free food, good compensation, great CEO. Work at home on Wednesdays. Work is interesting and future looks good. Two offices: Mountain View and San Francisco (and lots of remote employees and contractors). Also, for those people posting reviews to Glassdoor and that use Upwork to find contract jobs, you aren't an Upwork employee! That is like saying you found a contract job in the San Jose Mercury News and you don't like working for the San Jose Mercury News.

    Cons

    Missing some of the perks of larger companies like a gym but so what. You're at a small/medium size company!


  6. Constantly seeking to improve

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The best part of the company is that it is constantly trying to improve. Whether it's the product or the actual work-place, they are trying everyday to make things better for it's employees and the Freelancers and Clients that use the site. Upwork isn't afraid to take chances and is great about hiring individuals with diverse backgrounds and experience to fill roles that may be unconventional. Extremely flexible with working from home/remote.

    Cons

    The benefits could be better...no 401k matching, perks like other big companies.

    Advice to Management

    To be competitive with the other tech companies we need to offer some basics top talent expects here. 401k matching, cover commute costs, family leave, PTO, gyms, off-sites etc.


  7. Designer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Upwork full-time (More than a year)

    Pros

    I'm an onsite, full time employee and I love my job. My director is fantastic, and I work with a top-notch team of talented, caring, and committed designers. In fact, most everyone I've worked with cross-functionally has been exceedingly good at what they do and just as passionate about it. The company's positive mission and role in the future of work is a galvanizing force that attracts forward-thinking, talented individuals that work well together. As an individual, I find my work on the whole to be very engaging and satisfying. I appreciate that my team is both collaborative and self-reliant, invites discussion/hashing out of different viewpoints and that I'm given ample opportunity for new growth and the freedom to tackle new challenges or try new approaches. As a company, we've recently re-branded and you can feel the positive transformation throughout our product, workspace, and culture. It's an exciting time to be working at the company. Of course, there are things that could be improved and everything isn't awesome all the time. But, when a process isn't working or something breaks, anyone can speak up, be heard and help with the solution. I feel proud to be part of such a great team.

    Cons

    For my job, team and department, I have no real cons.


  8. A balanced approach, with a purpose.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Upwork full-time

    Pros

    The company has a solid purpose, which keeps the interest and motivation levels up Decision making is rational and transparent Company is growing at a decent clip Goals are sensible, reasonable and achievable

    Cons

    It's a tweener company. No start-up cowboy stuff, but no big company support structure too. Huge portion of the company are freelancers (eating their own dog food), but coordination is challenging. Adjustment for people who come from hyper-intense work environment

    Advice to Management

    Stay the course on the strategy and continue to have a leading position in marketshare.


  9. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Upwork full-time (Less than a year)

    Pros

    People genuinely care about the mission, the international focus and the changing nature of work. Good amount of flexibility around hours, ability to work in different offices, very social and flat culture.

    Cons

    The product is sometimes buggy, resulting in issues for freelancers. Large marketplace means there are some bad actors on both the client and freelancer side that are difficult to address in a fair and consistent way.

    Advice to Management

    Focus on making a beautiful, intuitive / easy to use product.


  10. Great culture with growing pains

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - California in Mountain View, CA
    Current Employee - California in Mountain View, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Upwork full-time (More than 3 years)

    Pros

    Brilliant cause: global access to work opportunities and to talent Awesome culture: still in the start-up thinking and execution style, relatively agile and lean Good management: metrics driven, structured goals, plans and strategies Work life balance: very considerate management, work from home, etc.

    Cons

    Growing pains: people are more protective of their area, new initiatives require more coordination with various stakeholders, new hires are the majority and hence maintaining culture is proving to be tricky

    Advice to Management

    Better compensation such as 401k matching, food, PTO, maternal / paternal leave


  11. Great work-life balance. Work with purpose.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Upwork full-time (More than 3 years)

    Pros

    Great work-life balance with flexible hours. We help people around the globe earn a living, so that they can support themselves, and their families. It feels good knowing that you work for a company with an honorable purpose.

    Cons

    In order to get a raise or promotion you have to fight for it versus being recognized and rewarded for your efforts. It's disheartening when you work so hard, and put in so much to not be given the reward deserved, but instead will only get something if you have to continuously fight for it.

    Advice to Management

    Reward top talent when it's deserved versus waiting for your employees to have to fight for recognition.



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