Urban Airship Reviews

Updated May 14, 2015
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Brett Caine
1 Rating

13 Employee Reviews

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  1. Helpful (3)

    The best workplace experience I've had yet.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Work with sharp, smart, engaging individuals - Be on the cutting edge of technology - Fast-paced work environment - Good community - Standing desks, dual monitors, laptop included - Free T-Shirts - Ability to make a difference in the company - Competitive pay - Fun and challenging projects - Free coffee/tea - Free catered lunch - Free snacks and 4 beers on top

    Cons

    - Growing pains that go with leaving the "start up phase" - Some positions require a lot of time and work


  2. Helpful (2)

    Disappointing Adventure

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, OR
    Former Employee - Anonymous Employee in Portland, OR
    Doesn't Recommend
    Negative Outlook

    I worked at Urban Airship full-time (More than a year)

    Pros

    Relaxed work environment, but some employees take it to another level and practically look like they just woke up and strolled in still wearing what they slept in. Snacks and once a week lunch provided. Unlimited time off.

    Cons

    I was very excited to join UA with it's glossy exterior and future potential but left them after a year and half. Bottom line, they're horrible at making and collecting money. Their expenses were 3 times more than what they made in revenue and due to this, they have no bonus plan or 401k match. I believe the Airship will deflate after investors tire of keeping them afloat financially.

    Advice to Management

    Reprioritize! UA got glitzy before they had reason to and they'll forever be chasing that dream. Those who get it have left and they've lost incredible talent during the time I was there. I jumped ship!


  3. Helpful (6)

    A good, if often frustrating, place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Engineer in Portland, OR
    Current Employee - Senior Engineer in Portland, OR
    Neutral Outlook
    Approves of CEO

    I have been working at Urban Airship full-time (More than a year)

    Pros

    Leads their market Interesting problems Smart people Bigger company, but startup drive Great openness about internals

    Cons

    Drowning in tech debt Frequent priority changes Testing env is a mess Frequently doing half baked implementations of features from competitors to check a box

    Advice to Management

    Fix how new hires are slotted into the tech ladder. The tech ladder is broken without regular review to see that it's being applied evenly. Be more aggressive about matching market rates.


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  5. Helpful (3)

    Fun company, good people, questionable leadership, overpriced solutions.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive
    Former Employee - Account Executive
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Urban Airship full-time (More than a year)

    Pros

    The people and culture are a lot of fun. Benefits are good, (they used to be free, but no longer) and they still bring in lunch once a week, Snacks, fruit and taps make the atmosphere fun.

    Cons

    Pricing and licensing programs that are not fit for for the current market. Tough sell when you have competition that can do much of what UA can for 2-4x less. Executive leadership has grand visions that seem unattainable. Most new business reps have been there less than 1 year, that gives you an idea of the turn over.

    Advice to Management

    Need to service those that need push and not those that you think should need it. The days if being the only decent push solution out there are long gone.


  6. Great Market and Opportunity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    - Have built great scale and reliability of their platform - Moving upmarket to sell to CMO

    Cons

    - Improve frequency and timeliness of product releases


  7. Helpful (3)

    Highly intelligent, good people on the verge of greatness

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in Portland, OR
    Current Employee - Sales Executive in Portland, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Urban Airship full-time (More than a year)

    Pros

    Cutting edge technology, wonderful vibe, fantastic benefits

    Cons

    Some growing pains in a few areas but is normal with a company experiencing hyper growth

    Advice to Management

    Expand innovation channels & become less segregated


  8. Helpful (1)

    Best place I have ever worked!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Urban Airship full-time (More than a year)

    Pros

    There are LOTS of ridiculously talented people here that work their asses off. Working in an whatever it takes environment with super bright people is very important to me, as is working with people you'd want to have a beer with. Speaking of that, there are two kegs on tap and feel free to keep bourbon on your desk. Drink any time you want, no judgement. Innovative attitude where things like Free Friday (work on anything you want for a day) are a common occurrence and people present awesome projects and accomplishments every Friday at happy hour. Catered lunch on Fridays, fun parties and company events, arcades, ping pong room, fooseball, unlimited PTO, tons of snacks available, etc. The people are why I stay here, but the other stuff is pretty great as well!

    Cons

    Last year UA went through it's first and only dark patch and had to do lay offs at all levels to course correct. UA moved to a big sexy office and it made it feel less "startupy".

    Advice to Management

    Continue to stay lean, continue being transparent, continue to leave your offices as the conference rooms you turned them into, and continue to keep us all excited and pointed in the same direction.


  9. Helpful (4)

    What could have been great...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, OR
    Former Employee - Anonymous Employee in Portland, OR
    Doesn't Recommend
    Disapproves of CEO

    I worked at Urban Airship full-time

    Pros

    Great atmosphere, great parties, amazing benefits, culture was pretty good with snacks, parties, etc.

    Cons

    Poor management choices across the board in terms of actions and the people themselves. Lots of praise of how well the company was doing, but then people getting fired/laid off? More work than seems possible, they need to make a clear path for themselves instead of bending over backwards for every little whim from customers which keeps taking them off of a successful path.

    Advice to Management

    Focus on what it really means to be the market leader in push, work together, work smarter, not separately. For all the meetings that were taking place, there seemed to be a lack of cohesiveness, work on that, work as one.


  10. Helpful (1)

    The future looks bright!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Urban Airship full-time

    Pros

    Fun culture, great space, wonderful people, snacks, kegs, monthly company meetings, recent 10% stock option refresher grant.

    Cons

    Turnover at exec level has been hard for employees. Execs need to band together.


  11. Helpful (3)

    It was the best of times, it was the worst of times...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Urban Airship full-time (Less than a year)

    Pros

    Market leader, dynamic space, some amazing people and great perks. Company headquarters located in the upper Pearl, and the office space is super nice.

    Cons

    Turmoil at management level, lots of really smart people getting fired, feels like company is moving backwards, rapidly, and leadership is making major mistakes. Environment right now is pretty dismal.

    Advice to Management

    Scapegoating is not a strategy. The company has challenges, certainly, but work with your team, don't figure out who should be fired next.



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