Urban Decay Cosmetics

  www.urbandecay.com
  www.urbandecay.com

Urban Decay Cosmetics Reviews

Updated October 15, 2014
Updated October 15, 2014
17 Reviews
3.2
17 Reviews
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Employee Reviews

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  1. 1 person found this helpful  

    Rockstar opportunity for career growth in the beauty industry!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Education in Newport Beach, CA
    Former Employee - Director of Education in Newport Beach, CA

    I worked at Urban Decay Cosmetics full-time (more than 3 years)

    Pros

    This a very creative, collaborative space in most all departments that are the beauty touch points. Now owned by Loreal, there may be more traditional team structures in departments like finance etc but because the brand is in such a growth spike, it's a great career opportunity. And all the people are fun!

    Cons

    So many of the growing pains have been turned around since being owned by Loreal now.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Horrible management low morale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Counter Manager in Chicago, IL
    Former Employee - Counter Manager in Chicago, IL

    I worked at Urban Decay Cosmetics full-time (more than an year)

    Pros

    Good employees discount, no dress code

    Cons

    There is racism,discrimination and favoritism from the Executive and the Field sales director that handle the Macy's . They are very unprofessional and they use you and then stab you in the back and talk bad about their employees which creates hostile environments. It is not the company with issues it's those two certain individuals that are unprofessional because the other management that run the Urban decay Ulta's and Sephora's are not like that at all they are amazing

    Advice to ManagementAdvice

    Hopefully HR gets rid of those unprofessionals to help avoid all this turn over at those counters that have the potential to be great and run a successful counters instead of making them hate their job

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    great customer service products

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Packaging in Miami, FL
    Current Employee - Packaging in Miami, FL

    I have been working at Urban Decay Cosmetics full-time (less than an year)

    Pros

    great environment/teamwork . products with high quality sell on time. success all the way. great management

    Cons

    schedule change every day . we must be extremely flexible. lack of communication regarding schedule work.

    Advice to ManagementAdvice

    try to have at least 1-2 shift . one shift is too crowded and be specific when it comes to work schedule

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    A greta place to learn to grow as part of a fantastic team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Support in Newport Beach, CA
    Former Employee - Sales Support in Newport Beach, CA

    I worked at Urban Decay Cosmetics full-time (more than 3 years)

    Pros

    Great people, bring your dog to work, free make up

    Cons

    No inside training for promotion; they hire outside the comapny, do not promote from withiin

    Advice to ManagementAdvice

    Provide opportunity for advancement; treat all employees as equals

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Unreasonable Workloads, Poor Management and Low Morale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Newport Beach, CA
    Former Employee - Anonymous Employee in Newport Beach, CA

    I worked at Urban Decay Cosmetics full-time (more than an year)

    Pros

    Great experience in the cosmetics industry. Because the team is small, each employee has a large, direct role in most projects related to his/her department. This sink-or-swim environment causes workers to really hit the ground running. However, this can also be a con, as explained below.

    Cons

    Morale is very low. Nearly everyone feels overworked, burned out, unappreciated and miserable. Therefore, there is a very high turnover rate. There is little to no regard for one's personal time. There is also an upsetting amount of malicious behavior and back-stabbing takes place. The work environment is often toxic and extremely unprofessional. Favoritism is a daily occurrence and those with "connections" not only get away with outrageous behavior, but are rewarded for it. It can also be like pulling teeth to get any sort of raise or promotion. An unofficial policy is to require employees to perform "the job above them" for a year or so before they "prove" that they are deserving of an actual promotion to that title/pay.

    Advice to ManagementAdvice

    There needs to be more regard for employees' mental health. Management should show more discretion for the expectations of employees, starting from the very top. Listen to your employees when they are telling you that there is too much on their plates and be a little more perceptive and compassionate about the warning signs if they aren't telling you verbally.

    Doesn't Recommend
  7.  

    Great brand..wonderful products

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in Dallas, TX
    Former Employee - Sales Manager in Dallas, TX

    I worked at Urban Decay Cosmetics full-time (more than 3 years)

    Pros

    Great products in core assortment and every season. Co-founder of company Wende in amazing are people who work in the field.

    Cons

    The home office is disconnected from the field. It is one thing to create products and another to sell them to the public. Must be real and realistic. Now that L'Oreal owns brand maybe this wil be the case

    Advice to ManagementAdvice

    Let Wende lead.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good experience, loved my job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Urban Decay Cosmetics full-time (more than an year)

    Pros

    Great makeup line. I had wonderful clients.

    Cons

    Feeling pressure to make your numbers when there are no customers in the store. Standing on your feet all day, retail hours. (Comes with the territory though).

    Advice to ManagementAdvice

    Pulling clients off the floor may bring some sales, but the returns are not fun when they effect your numbers and were not your sale to begin with. That's frustrating.

    Recommends
    Positive Outlook
  9.  

    Over worked not compensated for hard work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Urban Decay Cosmetics full-time (more than an year)

    Pros

    Flexible hours. Gratis after 6 months w/ company.

    Cons

    Minimal amount of training w product knowledge. no artistry training. Very high goals . No commission. Must harass people to stop and sit down in order to make goals. Hard workers are not compensated or appreciated by company. Low pay for amount of work done.

    Advice to ManagementAdvice

    Appreciate your staff and know that the people at the counters are your money makers. More support. And compensation. Stop telling employees its easy to move up.

    Doesn't Recommend
    Negative Outlook
  10.  

    Tight Crew, Lots of Room to be Successful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Team Member in Newport Beach, CA
    Current Employee - IT Team Member in Newport Beach, CA

    I have been working at Urban Decay Cosmetics full-time (more than an year)

    Pros

    Strong and fair-minded management creates an environment where we can take risks that end up paying off for the company. There is lots of opportunity and challenge to be had--especially now that UD is part of L'Oréal. The team is supportive of each other and truly enjoys supporting the rest of the business. This is created at the top. The benefits package is very good.

    Cons

    The very recent acquisition by L'Oréal adds an element of uncertainty to the future but it also adds lots of opportunity for team members who want to expand their skills and could consider working for other L'Oréal divisions around the world.

    Advice to ManagementAdvice

    Continue to communicate with us on the team to prevent "information voids" that can lead to people creating unproductive rumors. Help us keep that feeling of a "small" company even though we are now part of the world's largest beauty brand.

    Recommends
    Positive Outlook
  11. 1 person found this helpful  

    A miserable place full of self-involved people who would step-on anyone to get ahead.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in Newport Beach, CA
    Former Employee - Marketing in Newport Beach, CA

    I worked at Urban Decay Cosmetics full-time (more than an year)

    Pros

    The one and only pro to working at Urban Decay was having the luxury to bring one's dog to work with them.

    Cons

    The business rewards back-biting and vicious behavior in their employees. The salary is garbage. Most people who work there are related to one another in some way, shape, or form.

    Advice to ManagementAdvice

    Hard work and a good work ethic should be rewarded. Management should perhaps consider the meaning of the word 'professionalism' and apply it to their value system as it pertains to their employees.

    Doesn't Recommend
    Neutral Outlook

Urban Decay Cosmetics Photos

UD HQ - The Coolest Lobby
"The Barn Door" with UD Graphics
Awesome Custom Graffiti at UD HQ

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