Urban Outfitters Reviews

Pros

Great discount and fun music.

Cons

Very early starts or very late nights. Lots and lots of overtime that is not compensated for.

Advice to Senior Management

I would not like to comment.

Pros

-The discounts are excellent. 40% off really makes a difference in prices.
-Laid-back enviroment
-Very lenient. You're usually allowed to take off as long as someone covers your shift!

Cons

-Favoritism is very obvious in the company. Only the coolest employees ever seem to get promoted.
-On-Call Shifts are tedious and nine times out of ten you are never needed to come in.
-Few Hours

Advice to Senior Management

Honestly, the best management I have ever had at a retail store. There very professional and do care about there employee's. I just wish they would not hire people when there already low on hours.

Pros

They give great employee discounts.
There is no dress code.
Great place to start out in retail- I've actually learned a lot compared to other retail jobs.
It's not a hard job and I enjoyed my work.
Opportunity for advancement within the company.

Cons

Hours are not promised. I started out with 38 hours a week and ended at 5 if I was lucky.
Management definitely plays favorites.

Advice to Senior Management

Like I've stated, don't play favorites. Don't patronize employees who aren't one of your favorites.Promote based on hard work AND seniority. Communicate problems with employees directly to them as soon as the issue comes up. Also, by cutting back hours, less people are on the floor to assist customers with what they need, therefore they don't get the help, and they don't buy the products. and with less associates on the floor, there are more opportunities for theft.

Pros

The pros of working at Urban Outfitters are the people. When you're hired on, most of the time you find that just about everyone you are working with is pretty similar to you. The people get along well for the most part and that makes for the only pro of working there.

Cons

Management treats the associates like they mean nothing to the company and have no importance. The dynamic was generally not enjoyable and meant dragging myself to work every day.

Advice to Senior Management

Remember that those working the floor are those giving you the dollars that you take home. By being a sales associate, we directly communicate with customers and maintain the aesthetics of the shop. I feel as though more compensation is deserved for those who stand 6-8 hours a day constantly interacting with customers.

Pros

Great discounts, Employee Appreciation is great too! It happens like 6 times a year.

Cons

The Pay is horrible. With all of the money the company makes we could be making more.

Advice to Senior Management

Stay easy to talk to but make sure your stern

Pros

40% discount, and the chance to meet a lot of unique people. That's it.

Cons

Messy, unprofessional, frequent favoritism, dress code says wear anything, but expected to look like what they tell you. A lot of people end up quitting after the first month because they being placed on call for weeks. If you aren't what the management at your store likes, then you won't be in the store.

Managers ignore you at work and only talk to you if you're doing something not to your liking. You basically have to initiate conversation with them for them to remember you.

Not sure if it's just my store, but I wouldn't suggest working at Urban. It's an okay place to shop, better if you have the discount, but then that's all you become. A privileged customer, and not a real part of the company.

Advice to Senior Management

Hire managers older than 25 please. Kids fresh out of college, and they don't know what to do. And, if you're going to hire people, have them work. Don't waste people's time.

Pros

- 40% discount & employee appreciation months
- no dress code of any kind
- fun music playing at the store

Cons

No hours! I was getting MAYBE 5 hours a week if I was lucky. Most of the time you get "on-call" shifts, in which YOU have to call in a few hours before and ask if they need you. They would have another 10 people on-call so it was a race of who called first and if the even needed anyone(they rarely did). Management would give hours to their friends.
I was asked about my availability 4 times yet I was still scheduled during hours I had class. I was misinformed about my shifts multiple times and wasted my gas/time coming into the store only to learn that I wasn't scheduled.

You have a hard time becoming friends with any of your employees since you're never working so you're just an ignored helper that comes in sometimes. I always felt awkward and out of place because of this.

They can get away with this because there's always people wanting to work at urban. Clueless young people(like me) get excited for a job at this store but it's a complete let down.

Advice to Senior Management

Stop hiring employees by the herds so you can give proper hours and pay

Pros

Okay employee discount. Vibrant and open (visually only) work environment.

Cons

Poor communication from Management. Poor break coverage from Management. Poor new employee training from new management. Strangle feeling of "peer pressure" from management to make things "easier" for them. Feels like a sinking ship with no captain. Worse retail work experience of my 10+ years in retail.

Advice to Senior Management

Less robotic leadership. Treat employees like people, not a number. Communicate clearly and without sarcasm. Do not practice favoritism. Let employees take their breaks in a timely manner and without complaining (allow employees to take their company paid short breaks as covered by state law).

Pros

Good benefits, vacation days, Great discount

Cons

Over worked Underpaid, unfair favorites. Promotion based on frienship

Advice to Senior Management

Stop promoting based on favortism. Stop firing based on favortism. Liking a employee personally has nothing to do with their job performace.

Pros

its a good atmosphere, the colleagues, salary and experience you obtain helps you grow within the company and for future career

Cons

the hours are very long, your usually on call filling in for other people when they do not go into work