Urban Outfitters Reviews

Updated August 30, 2015
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3.3
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Recommend to a friend
Approve of CEO
Urban Outfitters Chairman, President, and CEO Richard A. Hayne
Richard A. Hayne
283 Ratings

Pros
  • Freedom to express yourself, virtually no dress code (in 59 reviews)

  • Great discount (especially on sale items) (in 60 reviews)

Cons
  • The work life balance is lacking (in 17 reviews)

  • long hours, sometimes unorganized scheduling (in 36 reviews)

More Pros and Cons

895 Employee Reviews

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  1. Great working there

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Urban Outfitters part-time

    Pros

    Cool place, good money, I can't really think of any more pros but it is cool working here, you know

    Cons

    There are not many downsides to working at Urban Outfitters other than sometimes it is boring and sometimes it is a lot of work

    Advice to Management

    Management is good, they are chill and i like them as bosses. So no advice really, just to keep doing a good job


  2. Opportunity to Grow with UO

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager In Training in Dallas, TX
    Former Employee - Manager In Training in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible hours; benefits; good work environment; friendly employees; opportunity to grow with company. Several of my co workers that I worked with now work for UO corporate or have been promoted to regional managers/regional merchandisers. Others are now working as regional directors for other large companies like Madewell or with UO sister brand Anthropology. Don't let anyone tell you there isn't opportunity to grow with UO. If you work hard and show exceptional initiative you will grow and be promoted.

    Cons

    Long days on occasion; early mornings/late nights; if you don't like retail work this will not be any different than other companies.

    Advice to Management

    I'm not sure that I would have much advice to management. I had a pretty good experience working for UO from 2007 to 2010. My only complaint was that We had way too much turnover at our store. Specifically with store managers. Had a couple of store managers that were easily stressed out and couldn't handle a large store such as the one I worked at. They fizzled out and wouldn't let long. Maybe spend more time vetting potential store managers to ensure that the right folks are hired/promoted.


  3. Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Creative freedom, High energy, Culture

    Cons

    Workload, training resources are scarce


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  5. Excellent company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Urban Outfitters full-time (More than a year)

    Pros

    Ultimate flexibility; Ultimate flexibility; Listening to music or news while you work; Seeing how stupid drunk people are

    Cons

    Work/fares can be slow when you want them to be busy; No interaction with fellow employees (except here); Little recognition from the management/boss

    Advice to Management

    Ultimate flexibility; Ultimate flexibility; Listening to music or news while you work; Seeing how stupid drunk people are. Work/fares can be slow when you want them to be busy; No interaction with fellow employees (except here); Little recognition from the management/boss


  6. Administration

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Urban Outfitters part-time

    Pros

    A long you're willing to work hard and show commitment you'll get promoted in less than a year ,

    Cons

    After the major holidays, the hours might go down... Actually by a lot,


  7. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    discounts and benefits, co-workers, work environment

    Cons

    not very many hours given

    Advice to Management

    salary upgrade


  8. Helpful (1)

    Great place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    You get to showcase your personal style when you go to work and have a fairly relaxed environment.

    Cons

    The pay isn't spectacular, but there is room for growth. The work hours are weird but that's expected in a retail store.


  9. Retail Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in New York, NY
    Former Employee - Sales in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Urban Outfitters part-time (Less than a year)

    Pros

    My co-workers were friendly and energetic. If you ever had a question about something everyone was willing to help you out.

    Cons

    Training program could use some work. I felt unprepared for some tasks at hand once on the floor. Could be a little more organized in some areas.

    Advice to Management

    Try to communicate more on new employees and be on the same page. Sometimes I felt like some managers were out of the loop or not all on the same page when it came to paperwork that needed to be completed, etc.


  10. Ridiculous

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    DIscount Enjoy my coworkers and department mgr

    Cons

    Pay sucks for the amount of work you do. Manager lacks the worst people skills I've ever seen. I enjoy my coworkers by I hate the job because of the manager.

    Advice to Management

    Learn how to be human again.


  11. Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    Pros

    Good for aesthetics if you're picky about work environment

    Cons

    Floor procedures at times inefficient



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