Urban Outfitters

www.urbanoutfitters.com
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Urban Outfitters Reviews

Updated February 28, 2015
Updated February 28, 2015
674 Reviews
3.2
674 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Urban Outfitters Chairman, President, and CEO Richard A. Hayne
Richard A. Hayne
215 Ratings

Review Highlights

Pros
  • Great people, great discount, no dress code, super chill working enviornment (in 59 reviews)

  • Great discount amazing co-workers and a very chill and open environment (in 60 reviews)


Cons
  • Closing shifts are a nightmare, especially on weekends, hard to have a work/life balance (in 17 reviews)

  • long hours when closing (was working 'til 2-3am at least once a week) (in 36 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Extremely cliquey

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA

    I worked at Urban Outfitters full-time (more than 3 years)

    Pros

    Laid back dress code. Awesome cafeteria. Can bring your dogs to work.

    Cons

    Extremely stressful and no room for a life outside of work at the corporate office. Favoritism plays a huge role in career advancement.

    Advice to ManagementAdvice

    Need more support staff to avoid overworking your employees.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Urban Outfitters

    Pros

    Great staff, friendly environment and awesome managers

    Cons

    Not much room for growth

    Recommends
  3.  

    If you're reading this, you still have time...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Philadelphia, PA
    Current Employee - Analyst in Philadelphia, PA

    I have been working at Urban Outfitters

    Pros

    Employee Discount,
    Dress Code,
    Holiday Party,
    Can bring your dog to work (sometimes)

    Cons

    Benefits besides discount are very poor and noncompetitive,
    Expensive cafeteria,
    Overall employee environment is poor,
    High employee turn over rate

    Advice to ManagementAdvice

    More women in management please!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Loved working at UO, some room for change.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Urban Outfitters

    Pros

    Generally good pay and benefits.

    Cons

    No career path in many roles.

    Advice to ManagementAdvice

    Revamp HR department.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    seasonal sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Urban Outfitters

    Pros

    there were a lot of great people you get to work with and the you get a great disscount

    Cons

    The hours were terrible and some employees were so rude

    Advice to ManagementAdvice

    More hours need to be given

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Sales associate - working the registers, customer service, working in the fitting rooms, organizing merchandise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Urban Outfitters

    Pros

    The coworkers are great people to work with, the managers are wonderful and are more like coworkers than bosses. The style they manage is efficient; every hour they assign you to a different task, things never get too boring. The discount is amazing.

    Cons

    Scheduling is difficult, only know about a week in advance when you'll be working. Going around the store organizing and making everything look absolutely perfect is a little tedious. The pay is not as great but the discount makes it worth it.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Okay for a part-time job if you're a student

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at Urban Outfitters part-time (less than a year)

    Pros

    The people I worked with were great but petty drama/gossip was an issue, even amongst managers..
    Decent pay
    Interesting and fun customers
    It was really cool seeing all the new products/shipments esp. in my department (housewares)

    Cons

    Management was really unorganized and unprofessional, tries to be friends with you but once you do something wrong they're unbearable.
    Demanded a lot in terms of hours, on-calls were almost always taken.
    You had to figure out most things by yourself, the manager who trained me was half asleep...

    I can see why it was kind of hell working here for the last few months since the company in general is doing pretty bad tbh.

    Advice to ManagementAdvice

    Calm down, it's just retail.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9.  

    Department manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Manager
    Current Employee - Department Manager

    I have been working at Urban Outfitters full-time (more than 8 years)

    Pros

    Creative environment, amazing employees, fun and fashion forward product

    Cons

    Low pay, high stress,

    Recommends
    Neutral Outlook
  10.  

    urbn

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Urban Outfitters

    Pros

    a lot of opportunity to travel

    Cons

    work a lot of hours

  11.  

    Favoritism wins here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Urban Outfitters

    Pros

    you met creative people

    Cons

    no chance of moving up to management. better off going somewhere else and then coming back 2 years later

    Advice to ManagementAdvice

    stop cutting hours

    Doesn't Recommend
    Negative Outlook

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