Urban Outfitters Reviews

Updated September 3, 2015
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3.3
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Recommend to a friend
Approve of CEO
Urban Outfitters Chairman, President, and CEO Richard A. Hayne
Richard A. Hayne
283 Ratings

Pros
  • Freedom to express yourself, virtually no dress code (in 59 reviews)

  • Great discount (especially on sale items) (in 60 reviews)

Cons
  • The work life balance is lacking (in 17 reviews)

  • long hours, sometimes unorganized scheduling (in 36 reviews)

More Pros and Cons

902 Employee Reviews

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  1. Store Manager

    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Urban Outfitters full-time (More than 3 years)

    Pros

    creative license, amazing product, great payroll allocation and management hierarchy, great discount to urban o, free people, anthropologie, very cultured work environment

    Cons

    politics, unappreciated and not developed by upper management, audits consistently, decisions made on promotions within team that district manager and other management did not agree upon

    Advice to Management

    Stay focused and out of the politics and maintain a positive attitude. you will have a large management team so critical that you have the skill set to set expectations and hold team accountable.


  2. Assistant Buyer (Just stay in NYC)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Buyer
    Former Employee - Assistant Buyer
    Doesn't Recommend
    Neutral Outlook

    I worked at Urban Outfitters full-time

    Pros

    Beautiful Campus, Tons of Responsibility, Great Name on Resume.

    Cons

    Low Pay, Succession Planning Non Existent, There is a lot of favoritism amongst the corporate offices, high turn over (especially after 2 years).

    Advice to Management

    Promote more often in order to keep employees around. Make faster decisions. More organization.


  3. It's been good so far.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Urban Outfitters part-time (Less than a year)

    Pros

    They have flexible schedules, especially for college students or graduate students like me. They offer a great discount. The staff is fun and the atmosphere is very casual.

    Cons

    Workplace drama can sometimes be an issue. Sometimes the managers don't check their emails on purpose when you have to call out from work, which I think is really unhelpful. That just makes it harder on everyone to get a job done.

    Advice to Management

    Sometimes the employees act like they're "too cool" for the shoppers. Not the best environment for spending money.


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  5. Great Summer Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Lake Forest, IL
    Current Employee - Sales Associate in Lake Forest, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Urban Outfitters (More than a year)

    Pros

    I really enjoyed the employee culture at the store I worked at. Everyone was really great to work with and management taught me a lot. I was also constantly busy and the job was rewarding.

    Cons

    The work can get tedious and some shifts can be very long, especially if you are closing. I also wish I had more opening/day shifts. Constant closing shifts got very tiring.

    Advice to Management

    Management taught me a lot, since it was my first job, and I really appreciate them taking the time to help me grow as an employee.


  6. You can do better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Boston, MA
    Former Employee - Sales Associate in Boston, MA
    Doesn't Recommend
    Negative Outlook

    I worked at Urban Outfitters part-time (More than a year)

    Pros

    Social environment, Great discount, No dress code

    Cons

    Terrible hours, staff is very "clique-y" if you don't fit in with them you will not move up in the company no matter how much harder you work than some one accepted into the "cool" group of people.

    Advice to Management

    Give positions to people who earn them not people you go out drinking with on your days off.


  7. Men's department

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook

    I worked at Urban Outfitters full-time (More than a year)

    Pros

    Overall good career options and opportunities

    Cons

    Can be boring and not feel rewarding


  8. Low pay and no hours

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Thousand Oaks, CA
    Current Employee - Sales Associate in Thousand Oaks, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nice employees, nice managers, nice discounts

    Cons

    Way too many employees, always hiring more, minimum wage, barely any hours


  9. Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Creative freedom, High energy, Culture

    Cons

    Workload, training resources are scarce


  10. Opportunity to Grow with UO

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager In Training in Dallas, TX
    Former Employee - Manager In Training in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible hours; benefits; good work environment; friendly employees; opportunity to grow with company. Several of my co workers that I worked with now work for UO corporate or have been promoted to regional managers/regional merchandisers. Others are now working as regional directors for other large companies like Madewell or with UO sister brand Anthropology. Don't let anyone tell you there isn't opportunity to grow with UO. If you work hard and show exceptional initiative you will grow and be promoted.

    Cons

    Long days on occasion; early mornings/late nights; if you don't like retail work this will not be any different than other companies.

    Advice to Management

    I'm not sure that I would have much advice to management. I had a pretty good experience working for UO from 2007 to 2010. My only complaint was that We had way too much turnover at our store. Specifically with store managers. Had a couple of store managers that were easily stressed out and couldn't handle a large store such as the one I worked at. They fizzled out and wouldn't let long. Maybe spend more time vetting potential store managers to ensure that the right folks are hired/promoted.


  11. Great working there

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Urban Outfitters part-time

    Pros

    Cool place, good money, I can't really think of any more pros but it is cool working here, you know

    Cons

    There are not many downsides to working at Urban Outfitters other than sometimes it is boring and sometimes it is a lot of work

    Advice to Management

    Management is good, they are chill and i like them as bosses. So no advice really, just to keep doing a good job



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