Urban Outfitters Reviews

Updated June 28, 2015
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798 Employee Reviews

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  1. Register Aide

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Register Aide in Pittsburgh, PA
    Former Employee - Register Aide in Pittsburgh, PA

    I worked at Urban Outfitters part-time (Less than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    The clothes were fun and the people you work with are fun. It's busy and there's always cleaning to do so you don't usually get bored.

    Cons

    Very expensive clothing so most "customers" are just in there to make a mess and window shop. They have no sense of work-life balance. You get very few hours, are expected to be on call for shifts that you get no compensation for, and you get paid essentially nothing. Also, it is awful being stationed at the door to greet.

    Advice to Management

    Develop people more. Give people more tasks so that they can learn more than to just fold t-shirts and say hi to customers at the door.


  2. Helpful (1)

    Senior product development coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Development Coordinator in Philadelphia, PA
    Current Employee - Senior Product Development Coordinator in Philadelphia, PA

    I have been working at Urban Outfitters full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great people, creative culture, motivation to travel, inventive problem solving environment, push from senior management to know the customer and think creatively, bring dogs to work.

    Cons

    Lack of systemic structure and processes, isolated in Philadelphia making it difficult to move or look to competition, long hours, low pay

    Advice to Management

    Invest more in efficiency processes, calendar syncing, purchase order management systems, and cross-brand communication to streamline production and time and action processes- in turn to save money and time.


  3. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Urban Outfitters

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Get to work with a great bunch of people, the managers were pretty good at developing relationships with their employees

    Cons

    Retail is a bummer any which way you look at it. Combined with a incredibly low wage with very few avenues to get a raise. H&M will start you off higher, so if you want to work in the hell hole that is retail, just go with them.


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  5. good job

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Urban Outfitters

    Pros

    cool store
    chill atmosphere
    pretty good hours

    Cons

    8.50 an hour
    closing is terrible
    no management


  6. Stopped Scheduling Me

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Urban Outfitters part-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good for picking up hours
    Good discount

    Cons

    Poor management
    Stop Scheduling me out of no where and refused to give me hours


  7. Shipping phones and cleaning boxes and collect accessory for the phones

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manufacturers in Cochranville, PA
    Current Employee - Manufacturers in Cochranville, PA

    I have been working at Urban Outfitters

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Because it's a new opportunity of work

    Cons

    Days that I wouldn't go to work

    Advice to Management

    I think this would be a great place to work for new people that have no experience


  8. Loved High Volume, Low Volume SM Made Me Quit

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Manager in Houston, TX
    Former Employee - Department Manager in Houston, TX

    I worked at Urban Outfitters full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Awesome people, fun customers, higher volume locations have better management, most if not all employees team lead or above are fully dedicated to their work

    Cons

    Encountered too many negative managers (should want growth), attrition rate is terrible, hours were more than 40 usually

    Advice to Management

    Low volume management - It's not a contest against other managers. Recognize experience and respect all team members. No one wants to work hard for someone who doesn't treat him/her like people.


  9. Women's Accessories Manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Urban Outfitters full-time

    Pros

    Freedom to be creative on the operational side of business. In-store events are allowed to have connection with the community. Great opportunity to work with creative people and get inspired.

    Cons

    A LOT of changes happen in the company on a weekly bases. Not enough manpower to complete expectations in some stores. Not enough personal and professional development programs to keep employees connected to the company

    Advice to Management

    INVEST IN YOUR PEOPLE


  10. Urban review

    • Work/Life Balance
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Urban Outfitters

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Discount was great, co workers were nice

    Cons

    ALWAYS GOT THE CLOSING SHIFT

    Advice to Management

    please be better at scheduling people!


  11. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Philadelphia, PA
    Former Employee - Sales Associate in Philadelphia, PA

    I worked at Urban Outfitters (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    40% off discount & perks, friendly co-workers, easy tasks/duties, beautiful store, clothing.

    Cons

    Management, short breaks, low wages, favoritism, unprofessionalism.

    Advice to Management

    Communicate more with your employees, notice their strengths/weaknesses, value and appreciate your hard-working associates.



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