Urban Outfitters

  www.urbanoutfitters.com
  www.urbanoutfitters.com
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Urban Outfitters Reviews

Updated September 18, 2014
Updated September 18, 2014
526 Reviews
3.3
526 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Urban Outfitters Chairman, President, and CEO Richard A. Hayne
Richard A. Hayne
158 Ratings

Review Highlights

Pros
  • No dress code to speak of, dog-friendly work environment, decent coffee and food on-campus (in 54 reviews)

  • Great discount amazing co-workers and a very chill and open environment (in 50 reviews)


Cons
  • long hours when closing (was working 'til 2-3am at least once a week) (in 30 reviews)

  • The on call shifts were a pain just because they put you down for not being available (in 22 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Creative Enviornment but Disorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA

    I worked at Urban Outfitters full-time for more than a year

    Pros

    While working at Urban as a textile designer I really loved the creative environment I was surrounded by. There are a lot of talented people working there, and I had the opportunity to make some really exciting work for cool products. All of my coworkers were super friendly and helpful. The campus is beautiful and there are lots of events the company throws that are lots of fun.

    Cons

    Office culture was pretty terrible. I came to just take it as the norm that I would be at work til 9 or later each night, even sometimes 11 depending on how much work there was to do. All of this could have been avoided if managment had been better at communicating within departments to allocate work out. Things were always popping up last minute that needed way more time to complete then what we were given. The CAD team over all was really overworked, even with a large number of people on the team. Also there seemed to be little concern from the company put into who you were as a person, how long you had been with them, etc.. A few of my managers were let go in a really unprofessional manner during my time there after years of service and I felt bad.

    Advice to ManagementAdvice

    I think the work to life balance should be considered much more heavily wiht management. I understand that things need to get done, but its not healthy to only spend your whole life at work- especially when you are creative and need to have other aspects of your life in balance to get inspiration.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    Cliquey

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Urban Outfitters part-time for more than a year

    Pros

    Employee Discounts, and cute girls

    Cons

    The cliques were like high school, the shoplifting was ridiculous, they need a security team, the clothing is bad, cute girls were rude

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Great people working a long side of you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Display Artist
    Current Employee - Display Artist

    I have been working at Urban Outfitters full-time for more than 5 years

    Pros

    Relaxed dress code, great discount, great coworkers

    Cons

    Associate pay is really low, only way to get a decent salary is to work your way up into management.

    Advice to ManagementAdvice

    pay more attention to your jobs and care more about the development of associates for future management positions.

    Recommends
    Negative Outlook
    Approves of CEO
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  5.  

    great place to work - extremely busy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Women's Department Manager  in  Denver, CO
    Current Employee - Women's Department Manager in Denver, CO

    I have been working at Urban Outfitters full-time for more than a year

    Pros

    fast paced, friendly and fun

    Cons

    work over hours, extremely busy and thousands of things to do

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    close employee community and enjoyable work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  San Jose, CA
    Former Employee - Sales Associate in San Jose, CA

    I worked at Urban Outfitters part-time for less than a year

    Pros

    All of the employees are typically very friendly and awesome. the dress code is super relaxed - you aren't required to wear UO clothes (but you eventually end up doing so because of the great employee discount)

    Cons

    there are soooo many things to memorize and learn before you actually feel comfortable working here. It really helps if you've had prior experience in retail.

    Recommends
  7. 1 person found this helpful  

    Typical retail job, but you work with cooler people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Register Aid  in  Cherry Hill, NJ
    Former Employee - Sales Associate/Register Aid in Cherry Hill, NJ

    I worked at Urban Outfitters part-time for less than a year

    Pros

    Great discount (especially on sale items)
    internal promotion
    fun atmosphere

    Cons

    It's retail - bad pay, hours, difficult customers

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Express yourself, great part-time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  San Diego, CA
    Current Employee - Sales Associate in San Diego, CA

    I have been working at Urban Outfitters part-time for less than a year

    Pros

    Many hours during holiday season
    Discounts
    Great environment, awesome managers that did not think they were better than you and were not rude, they also got the work done!
    Okay pay! Job is not that difficult, but your feet will hurt! It's retail.
    Freedom to express yourself, virtually no dress code

    Cons

    Closing...but this is a given. Most retail jobs have this problem, but I am okay with it! It's not too bad.

    Advice to ManagementAdvice

    You're doing an amazing job!

    Recommends
    Positive Outlook
    Disapproves of CEO
  9.  

    Visual Merchandisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandising Team Lead  in  Brooklyn, NY
    Former Employee - Merchandising Team Lead in Brooklyn, NY

    I worked at Urban Outfitters full-time for more than 3 years

    Pros

    Good atmosphere, wear what you want, good discount, good benefits.

    Cons

    Hectic environment, long hours, random hourly cuts to save payroll.

    Advice to ManagementAdvice

    Treat the employees better!

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Work hard & have fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  State College, PA
    Current Employee - Anonymous Employee in State College, PA

    I have been working at Urban Outfitters full-time for more than a year

    Pros

    Such great people! Awesome discount. Fun environment, with great customers. Things move quickly, and they love to promote from within, so lots of chances to move up.

    Cons

    A lot going on - complex store.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    A decent first job out of college for creatives

    Former Employee - Display Artist
    Former Employee - Display Artist

    I worked at Urban Outfitters full-time for more than a year

    Pros

    Definitely aware of their company culture and great at hiring those that fit within it. Great discount.

    Cons

    Compensation is lacking. Definitely expect way more than what you are compensated for.

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