Urban Outfitters

www.urbanoutfitters.com
Employer Engaged

Employee Reviews

Sort: Popular Rating Date
  1.  

    Only If You're Desperate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Durham, NC
    Former Employee - Sales Associate in Durham, NC

    I worked at Urban Outfitters part-time (less than a year)

    Pros

    You seem "cool" I guess

    Cons

    Prior to accepting the sales associate position, I was PROMISED AT LEAST 30 hours per week. However, the manager clearly lied. I only worked maybe 10 hrs per week, and one shift was even cut short! I couldn't even afford to use the discount.

    Management is unprofessional. On my first day, I arrived 15 minutes early, but the opening manager comes around the corner 25 minutes late like it's not a big deal.

    Advice to ManagementAdvice

    Don't make promises you can't keep, and work on professionalism.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Considerable perks but not worth staying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Palm Beach Gardens, FL
    Former Employee - Sales Associate in Palm Beach Gardens, FL

    I worked at Urban Outfitters part-time (less than a year)

    Pros

    Managers did a great job at cultivating a sense of teamwork. Fun incentives were also given for going above and beyond in customer service. The 40% off employee discount was also really appreciated and made me want to keep working there.

    Cons

    In the end, there was little understanding for work/life balance. I also felt uncomfortable with certain decisions being made by the company as a whole, like selling products very similar to the work of independent artists.

    Advice to ManagementAdvice

    Being understanding about employees' important life events would help foster a better work environment.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    A seasonal employee for the summer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Ann Arbor, MI
    Former Employee - Sales Associate in Ann Arbor, MI

    I worked at Urban Outfitters

    Pros

    The atmosphere is great. The store, the clothes, the music...and most of my coworkers were smart and interesting. It was the first job I had that required me to dress well and adventurously. It had a bit of glamour to it.

    Cons

    They give no hours. It's impossible to make any money here.

    Advice to ManagementAdvice

    Be more courteous in the interview process. It was very unclear and drawn out. They did several pointless rounds of interviews for a simple position. It took them a month to decide if they wanted me to have a position that lasted 2 months.

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Cash Wrap Captain

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in New York, NY
    Former Employee - Cashier in New York, NY

    I worked at Urban Outfitters full-time (less than a year)

    Pros

    Love the atmosphere and the products!

    Cons

    Disorganization, fast turnover of employees, lack of team work, lack of proper communication and fair promotion practices

    Recommends
    Positive Outlook
  6.  

    Great managers but young, unmotivated co-workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Urban Outfitters

    Pros

    Lively environment and great managers

    Cons

    Uncooperative co-workers, longer hours and low wage

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Urbn!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Urban Outfitters

    Pros

    The discount is cool and you learn a lot about standards and merchandising.

    Cons

    There isn't much time to train green mgmt members.

    Advice to ManagementAdvice

    Take the time to train your team.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Meh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier
    Current Employee - Sales Associate/Cashier

    I have been working at Urban Outfitters

    Pros

    Decent Pay and a good supply of hours

    Cons

    Overworking, Disrespectful Employees and Customers

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Folding t-shirts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Urban Outfitters

    Pros

    Lots of customers, so the work day moves fast.

    Cons

    Staying after closing to fold hundreds of articles of clothing.

  10.  

    It's Ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Seasonal Sales Associate in Atlanta, GA
    Current Employee - Seasonal Sales Associate in Atlanta, GA

    I have been working at Urban Outfitters

    Pros

    - Discounts & sales
    - Customer base is really cool
    - Easy to relate to customers
    - Merchandise selection
    - Visual displays

    Cons

    - Extremely short 10 min breaks with long working shifts
    - On call shifts
    - Hard to make friends with coworkers since you work with so many people
    - Hourly pay

    Advice to ManagementAdvice

    Offers longer breaks for employees who are working more than 4+ also 10 min isn't enough to do anything

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Okay Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Urban Outfitters

    Pros

    Discount is great. Coworkers are the best part of working at UO - everyone is fun and interesting.

    Cons

    Managers are pretty insane and intimidating. Throw out write-ups and threaten suspension for minor things, but hardly do their jobs themselves.

    Advice to ManagementAdvice

    Don't open the store two hours late while your sales associates wait, locked outside.

    Recommends
    Positive Outlook
    Disapproves of CEO

Work at Urban Outfitters? Share Your Experiences

Urban Outfitters

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.