Utiliquest

  www.utiliquest.com
  www.utiliquest.com
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Utiliquest Reviews

Updated September 15, 2014
Updated September 15, 2014
22 Reviews
2.2
22 Reviews
Rating Trends

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Dennis Tarosky
11 Ratings

Employee Reviews

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  1.  

    It's a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous  in  Atlanta, GA
    Current Employee - Anonymous in Atlanta, GA

    I have been working at Utiliquest full-time for more than 3 years

    Pros

    Guaranteed hours and option of overtime during peak season.

    Cons

    Took away sick time and some PTO. Stress too much on production rather than quality. Pay is ok, better than retail.

    Advice to ManagementAdvice

    If you 're going to change policies grandfather over from when you were hired in and wait until the start of the year to implement.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    Underpaid, bad corporate management, otherwise good and steady.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Damage Prevention Tech  in  Sacramento, CA
    Current Employee - Damage Prevention Tech in Sacramento, CA

    I have been working at Utiliquest full-time for more than 3 years

    Pros

    Sometimes enough OT to make up for bad pay, but had a bad year that balanced out to 40hr/wk average with slow winters and only slightly busy summers. You are 90% on your own, if you do everything right and work hard you're left alone except for bi-weekly tailgate meetings. Get to take home your work truck and use for quick errands on the way home or to work. Easy work, sometimes very physical, sometimes 90% driving and 10% non-physical work. Paid training (which is way too long and doesn't teach/prepare you for the most part).

    Cons

    Frequent policy changes that come from corporate, often wasting time and company money. Pay is terrible for the work and once you find out what locators from the utility companies make it's depressing. Camera in trucks, can be fired for multiple infractions of policy. Management always looking for someone to point the finger at, even when it's not necessary. Issued equipment is incredibly low quality, especially the computer tablet. Software is utter crap, whoever is in charge of IT is either also underpaid or not qualified.

    Advice to ManagementAdvice

    Completely revamp training, no need for 2 months of inconsistent training. Performance bonuses (and a decent raise) would make a lot of techs happy and motivate others to improve. Get rid of safety tests, cover them in tailgate meetings. Invest in better equipment, trucks, and technology. Don't make rules that waste time and money, such as locating a finished job or approved shallow jobs.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    It has its ups and downs, just like any other job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Utiliquest for more than 5 years

    Pros

    If you like working on your own, without managers and supervisors micromanaging your every move, this is a good place.

    Cons

    Depending up what you want in life, the money and time invested into this position reflect the quality of life you will have.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Dissatisfied with the way I'm treated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Locator  in  Baltimore, MD
    Former Employee - Locator in Baltimore, MD

    I worked at Utiliquest full-time for more than 5 years

    Pros

    Company vehicle, independent and lots of hours

    Cons

    Worked like a dog, under paid, only viewed as a number, raises are hardly ever give and if so very low and this place isn't professional

    Advice to ManagementAdvice

    Respect your employees and listen to them when they have advice and stop calling the kettle black

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Always hiring because turnover is extremely high.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Technician  in  San Jose, CA
    Current Employee - Field Technician in San Jose, CA

    I have been working at Utiliquest full-time for less than a year

    Pros

    They teach you most of what you need to know to perform "simple" locates in the new hire class. You're given a company truck and gas card. No previous experience in utilities is needed.

    Cons

    You are told/expected to access every utility structure (handhole, subbox, pole riser, manholes) near the given work area, but most field techs are not given all the equipment needed to perform the locate properly. You end up calling and waiting on other techs to bring the needed equipment wasting a lot of time or cutting corners to keep your productivity up.

    Advice to ManagementAdvice

    Invest more in employees and their tools. Field Techs are underpaid and given low quality tools to work with. Cheap tools break too often and low wages lead field techs to lose respect for office management and overall the job.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    if you enjoy being lied to

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Utility Locator  in  Beltsville, MD
    Current Employee - Utility Locator in Beltsville, MD

    I have been working at Utiliquest full-time for more than a year

    Pros

    you get a company truck,and gas card

    Cons

    long hours mostly off the clock, no hours in the winter, does not pay for holidays, most of the supervisors do not belong in the position, office managers do not care about locators.

    Advice to ManagementAdvice

    if you came from the field then i suggest you get back out there because it is impossible to locate 2 tickets per hour and locate them the right way.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Busy, but great overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Utility Locator  in  Shreveport, LA
    Former Employee - Utility Locator in Shreveport, LA

    I worked at Utiliquest full-time for less than a year

    Pros

    I like that they give you responsibility and let your work yourself with very little micromanaging. As long as you get yout tickets done, you are squared away.

    Cons

    Sometimes when the ticket load got high and things got stressful, they would be pretty unforgiving of you not being able to complete all of your work. They wouldnt even let your work overtime, you were expected to do double the tickets in the same amount of time.

    Advice to ManagementAdvice

    Hire more people, it seemed that there were always too many tickets for the workers we had, made for a stressful environment.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Its ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Damage Prevention Tech  in  Baltimore, MD
    Former Employee - Damage Prevention Tech in Baltimore, MD

    I worked at Utiliquest full-time for more than 5 years

    Pros

    Take home vehicle,can work close to home.meet some good people
    Benefits.

    Cons

    Oncall micro manage drive cams your just a number

    Advice to ManagementAdvice

    Share the wealth get rid of drivecams,, lost alot of good locators due to stupid reasons
    Alot of lazy supervisers who dont answer thier phone

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Long hours. Good incentive pay if you're talented.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Damage Prevention Tech
    Current Employee - Damage Prevention Tech

    I have been working at Utiliquest full-time for more than a year

    Pros

    Nice full insurance benefit package. Company take-home truck. Gas paid. Insurance Paid.
    Very good compensation if you produce more than average due to the incentive pay program. $500 bonus if you're damage/ error free for a full calendar year.

    Cons

    Long Hours. Must work in harsh weather sometimes. 24/7 emergency on-call once every 8 weeks. Alot of walking. Outdoor hazards, bee stings, falling objects, construction sites.
    sometimes angry homeowners.

    Advice to ManagementAdvice

    Share the wealth.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Two faced liars

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Check Auditor  in  Alpharetta, GA
    Former Employee - Field Check Auditor in Alpharetta, GA

    I worked at Utiliquest as a contractor for less than a year

    Pros

    I liked the people that I worked with, very friendly and concerned with doing a great job

    Cons

    Supervisor is an A** kisser

    Advice to ManagementAdvice

    Actually fulfill what you promise

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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