Utiliquest

www.utiliquest.com

Utiliquest Reviews

Updated October 24, 2014
Updated October 24, 2014
24 Reviews
2.5
24 Reviews
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Dennis Tarosky
12 Ratings

Employee Reviews

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  1.  

    It's just locating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Utility Locator in Sacramento, CA
    Current Employee - Utility Locator in Sacramento, CA

    I have been working at Utiliquest full-time (more than an year)

    Pros

    You get to be your own boss

    Cons

    We can't keep good people

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Micro management

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Utiliquest as a contractor

    Pros

    Enough hours to keep working until daylight is gone

    Cons

    Poor management, lack of vision and huge turnover

    Doesn't Recommend
  3.  

    It's a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Atlanta, GA
    Current Employee - Anonymous in Atlanta, GA

    I have been working at Utiliquest full-time (more than 3 years)

    Pros

    Guaranteed hours and option of overtime during peak season.

    Cons

    Took away sick time and some PTO. Stress too much on production rather than quality. Pay is ok, better than retail.

    Advice to ManagementAdvice

    If you 're going to change policies grandfather over from when you were hired in and wait until the start of the year to implement.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    Underpaid, bad corporate management, otherwise good and steady.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Damage Prevention Tech in Sacramento, CA
    Current Employee - Damage Prevention Tech in Sacramento, CA

    I have been working at Utiliquest full-time (more than 3 years)

    Pros

    Sometimes enough OT to make up for bad pay, but had a bad year that balanced out to 40hr/wk average with slow winters and only slightly busy summers. You are 90% on your own, if you do everything right and work hard you're left alone except for bi-weekly tailgate meetings. Get to take home your work truck and use for quick errands on the way home or to work. Easy work, sometimes very physical, sometimes 90% driving and 10% non-physical work. Paid training (which is way too long and doesn't teach/prepare you for the most part).

    Cons

    Frequent policy changes that come from corporate, often wasting time and company money. Pay is terrible for the work and once you find out what locators from the utility companies make it's depressing. Camera in trucks, can be fired for multiple infractions of policy. Management always looking for someone to point the finger at, even when it's not necessary. Issued equipment is incredibly low quality, especially the computer tablet. Software is utter crap, whoever is in charge of IT is either also underpaid or not qualified.

    Advice to ManagementAdvice

    Completely revamp training, no need for 2 months of inconsistent training. Performance bonuses (and a decent raise) would make a lot of techs happy and motivate others to improve. Get rid of safety tests, cover them in tailgate meetings. Invest in better equipment, trucks, and technology. Don't make rules that waste time and money, such as locating a finished job or approved shallow jobs.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    It has its ups and downs, just like any other job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Utiliquest (more than 5 years)

    Pros

    If you like working on your own, without managers and supervisors micromanaging your every move, this is a good place.

    Cons

    Depending up what you want in life, the money and time invested into this position reflect the quality of life you will have.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Dissatisfied with the way I'm treated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Locator in Baltimore, MD
    Former Employee - Locator in Baltimore, MD

    I worked at Utiliquest full-time (more than 5 years)

    Pros

    Company vehicle, independent and lots of hours

    Cons

    Worked like a dog, under paid, only viewed as a number, raises are hardly ever give and if so very low and this place isn't professional

    Advice to ManagementAdvice

    Respect your employees and listen to them when they have advice and stop calling the kettle black

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Always hiring because turnover is extremely high.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Technician in San Jose, CA
    Current Employee - Field Technician in San Jose, CA

    I have been working at Utiliquest full-time (less than an year)

    Pros

    They teach you most of what you need to know to perform "simple" locates in the new hire class. You're given a company truck and gas card. No previous experience in utilities is needed.

    Cons

    You are told/expected to access every utility structure (handhole, subbox, pole riser, manholes) near the given work area, but most field techs are not given all the equipment needed to perform the locate properly. You end up calling and waiting on other techs to bring the needed equipment wasting a lot of time or cutting corners to keep your productivity up.

    Advice to ManagementAdvice

    Invest more in employees and their tools. Field Techs are underpaid and given low quality tools to work with. Cheap tools break too often and low wages lead field techs to lose respect for office management and overall the job.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    if you enjoy being lied to

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Utility Locator in Beltsville, MD
    Current Employee - Utility Locator in Beltsville, MD

    I have been working at Utiliquest full-time (more than an year)

    Pros

    you get a company truck,and gas card

    Cons

    long hours mostly off the clock, no hours in the winter, does not pay for holidays, most of the supervisors do not belong in the position, office managers do not care about locators.

    Advice to ManagementAdvice

    if you came from the field then i suggest you get back out there because it is impossible to locate 2 tickets per hour and locate them the right way.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Busy, but great overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Utility Locator in Shreveport, LA
    Former Employee - Utility Locator in Shreveport, LA

    I worked at Utiliquest full-time (less than an year)

    Pros

    I like that they give you responsibility and let your work yourself with very little micromanaging. As long as you get yout tickets done, you are squared away.

    Cons

    Sometimes when the ticket load got high and things got stressful, they would be pretty unforgiving of you not being able to complete all of your work. They wouldnt even let your work overtime, you were expected to do double the tickets in the same amount of time.

    Advice to ManagementAdvice

    Hire more people, it seemed that there were always too many tickets for the workers we had, made for a stressful environment.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Don't give it you're all

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Damage Prevention Tech in Hayward, CA
    Current Employee - Damage Prevention Tech in Hayward, CA

    I have been working at Utiliquest full-time (more than an year)

    Pros

    Company vehicle, lots of overtime, great with no family

    Cons

    That Darn Drive cam in you're face every turn you take. little pay

    Advice to ManagementAdvice

    Lead by example stop smoking in you're vehicle, be fair you're running guys away. Thats why you're always in court. Pay more attention to Locating and not the cam.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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