VSP Vision Care

  www.vsp.com
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VSP Vision Care Reviews

Updated August 7, 2014
Updated August 7, 2014
58 Reviews

3.4
58 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Jim McGrann
14 Ratings

Review Highlights

Pros
  • Innovation is valued; Risk taking is expected; Great work-life balance; Career opporutnities Fantastic benefits (in 6 reviews)

  • Great benefits, competitive pay, cake day, nice offices and equipment (in 5 reviews)


Cons
  • Used to be close knit like a family, now its just a cold call center (in 4 reviews)

  • Senior management is out of touch from what goes on in the daily operation of business (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    VSP is a great employer. They are kind, positive and uplifting. Seriously they do care and strive to welcome you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Columbus, OH
    Current Employee - Customer Service Representative in Columbus, OH

    Pros

    VSP very supportive, positive, encouraging, listen, reward you for hard work

    Cons

    Innosource is horrible. They don't care and have no empathy.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Used to be a good place to work. New management ruining morale.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The people are great to work with.

    Cons

    Benefits being reduced, low pay.

    Advice to ManagementAdvice

    Management is out of touch with the employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    A company that cares not only about it's clients but about it community and it's employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Specialist  in  Rancho Cordova, CA
    Current Employee - Project Specialist in Rancho Cordova, CA

    Pros

    If you are proactive, take pride in your work, want to continue growing personally and professionally, this is the place to work. Every opportunity is given to help employee's strive to new levels. We are serious about our roles but take time to laugh as well. Classes on campus help us learn to communicate with each other, understanding goals and how we are dependent on each other. We help not only the local community in which we live but are committed to Globally empowering people to see.

    Cons

    Take a stodgy old waterfall insurance company, add several new lines of business, some people who do not care to change and add an agile methodology to the mix. It is a period of change and transition. I happen to love the changes and think it has brought new live to us as a whole. But there are still those are having trouble changing with the times.

    Advice to ManagementAdvice

    We are so intent on members but if you look at our Client and Broker portals, they are way behind the times. How do you expect Clients and Brokers to sell VSP when we do not service them to meet their needs in doing business?

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Sacramento, CA
    Current Employee - Anonymous Employee in Sacramento, CA

    Pros

    Benefits are excellent and business is doing well as it has over the last few decades. Lots of room for advancement. People tend to work here for a very long time. Excellent co-workers.

    Cons

    Culture has changed over the last few years but that is somewhat of a necessity to keep up with the competition.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    A great company to work for, and here is why.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Rancho Cordova, CA
    Current Employee - Anonymous Employee in Rancho Cordova, CA

    Pros

    • VSP has the best training department I know of. Courses for professional and personal growth take place almost daily in-person and via webinar.
    • Many companies say they encourage wellness and taking care of yourself; this company goes way beyond that, and gives you cash bonuses for participating in their wellness programs. Very cool.
    • We’re encouraged and expected to have our voice heard during meetings. It’s part of our job to step up and be part of the conversation. Nobody pulls rank and we’re all equal during discussions.
    • The dedication to technology is awesome, from “this is cool” to “this is something we need to hop on to advance our business” to “how can we use this to flatten the competition?”
    • Salary and benefits are terrific, and I own more pairs of sunglasses than I can wear in 100 years.

    Cons

    There is a high level of pressure to perform, which, considering what the company offers us in return, is fair and to be expected by most of us, who want to work hard every day and then go home. This isn't a stressful place when you remember that we're all on the same team.

    Advice to ManagementAdvice

    Feedback, encouragement, praise, constructive criticism, and consideration for openings in your department are always appreciated by us down here in the trenches.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Amazing Company with Endless Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accounts Receivable Specialist  in  Rancho Cordova, CA
    Current Employee - Accounts Receivable Specialist in Rancho Cordova, CA

    Pros

    I've absolutely loved coming to VSP from the small, private company I previously worked for. VSP is my first corporate experience, and though I was nervous, this will be my home for the rest of my career. There are endless advancement opportunities, training classes, a tremendous support system from my leadership team, and a family environment on my particular team. Everyone is helpful, considerate, and no one is ever too busy to answer a question or help when I may need it. It's been a very positive experience and I'm thrilled to have been able to get into such an amazing corporation!!!

    Cons

    Some challenges are: more competition, ambiguity and constant change. If you're not comfortable with change, you may struggle here, but there are training classes to help you adapt. I also struggle with respecting some of my leadership team because they lack the skills that I feel MAKE a great leader.

    Advice to ManagementAdvice

    Some advice I'd like to offer to upper management at VSP is to carefully review some of the supervisors to evaluate their leadership skills. I feel that some of the supervisors I've come in contact with don't have the company's best interests in mind, and are only "out for themselves." There are too many employees here to not think about how leadership's decisions affect the entire company.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great place to work and build career oriented skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Provider Relations  in  Columbus, OH
    Current Employee - Provider Relations in Columbus, OH

    Pros

    The organization has allowed me to grow and enhance my skills. I have been fortunate enough to participate in many projects from D/I activities, innovation activities and be part of the decision making process for organizational changes. The company cares about the growth of their employees, and provides the means for employees to grow.

    Cons

    Currently I do not have any cons to list

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Rancho Cordova, CA
    Current Employee - Anonymous Employee in Rancho Cordova, CA

    Pros

    Innovation is valued; Risk taking is expected; Great work-life balance; Career opporutnities Fantastic benefits

    Cons

    Perhaps the biggest con is a "consensus approach" to moving forward.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Not what it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Representative  in  Sacramento, CA
    Former Employee - Customer Care Representative in Sacramento, CA

    Pros

    Good pay, Supervisors always willing to help and give recognition for good job performance.

    Cons

    Very busy, constant changes, new plans. Very little flexibility with schedules

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    I feel I can make a difference here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Representative  in  Rancho Cordova, CA
    Current Employee - Customer Care Representative in Rancho Cordova, CA

    Pros

    All of our opinions are important and are appreciated. Our company is very diverse. They want all of the employees to be valued and count no matter what culture we come from.

    Cons

    Would like to be paid more.

    Recommends
    Positive Outlook
    Approves of CEO

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