Vacations To Go

  www.vacationstogo.com
  www.vacationstogo.com

Vacations To Go Reviews

Updated October 28, 2014
Updated October 28, 2014
43 Reviews
3.4
43 Reviews
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R Alan Fox
31 Ratings

Employee Reviews

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  1.  

    So Far So Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cruise Agent in Houston, TX
    Current Employee - Cruise Agent in Houston, TX

    I have been working at Vacations To Go full-time (less than an year)

    Pros

    The incubation period is 4 months and the training is very thorough. It is a bit scary when you are taking your first phone calls, but it is a great environment.
    They give you a week vacation when you finish certain training exercises, and you learn a lot about the cruise industry.

    Cons

    The schedule sucks for newbys, but it is a learning curve.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Travel Counselor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Travel Counselor in Houston, TX
    Current Employee - Travel Counselor in Houston, TX

    I have been working at Vacations To Go full-time (more than 5 years)

    Pros

    Best part- the majority of the time, they let you work on your own. There is not a lot of micro-managing. Most of the people that work there are very easy to get along with. You can work 20 hours a day if you wish. Some do, and make bank.

    Cons

    Commission based. When its slow, like Sept-Dec, it can be tough. Even taking call after call, you may get a deal here and there, but the cruises are so cheap, you may make only $20-$30 on a $700 cruise. There are many days you can go home empty handed. WIth heavy competition and price of cruises dropping, it can be make you mad.

    Advice to ManagementAdvice

    No need to bother. Your best ideas will be ignored, because the people in charge are way smarter than you.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Not the worst, but not good either

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    I worked at Vacations To Go full-time

    Pros

    The best thing about the job was the bonuses. They offered benefits, and were somewhat flexible with work hours. They provided lots of training for the job.

    Cons

    Office culture was extremely petty, with promotions and raises denied or granted as power-plays. Too many rumors of affairs between upper management for company morale to be anything but negative. Not nearly enough vacation days or holidays provided.

    Advice to ManagementAdvice

    You should offer management training to your managers, most of whom get their jobs for being there longer than others or for being friends with upper management instead of for their skill as leaders.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5.  

    Long Hours Risk and Reward

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Travel Counselor in Houston, TX
    Current Employee - Travel Counselor in Houston, TX

    I have been working at Vacations To Go full-time (more than an year)

    Pros

    Great people to work with, vacation rewards, comfortable environment.

    Cons

    Long hours, weekend work, no benefits, non paid time off.

    Recommends
    Approves of CEO
  6.  

    It was a great opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Travel Agent in Houston, TX
    Former Employee - Travel Agent in Houston, TX

    I worked at Vacations To Go full-time (less than an year)

    Pros

    Good opportunity if you know how to ask for the sale and build rapport

    Cons

    No Cons. Everything was perfect

    Advice to ManagementAdvice

    Let employees work at home after a year or good track record.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great place to start your job experience, but nobody stays

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Agent in Houston, TX
    Former Employee - Sales Agent in Houston, TX

    I worked at Vacations To Go full-time (more than 10 years)

    Pros

    Unlimited income potential. Relaxed dress code (jeans, collared shirt and tennis shoes are acceptable.) Decent bonus structure if you're willing to work more than 40 hours a week. Meetings are motivational. Executive Management is pretty reasonable. You'll make a lot of good friends here. Extremely diverse workplace - all ethnicities and ages (from 22 to 70.) You can also make decent money ($50K+) if you stay 4+ years as you will build up your client base. Sales Agents receive the best compensation (avoid going into management.)

    Cons

    Customer Service always sides with the clients and often gives your commission back to the client. Requires 40+ hours a week to make more than $50K per year. Middle management (Directors, Department Managers and Team Managers) are clueless. If you learn the basics and can resolve your own issues (which most people can do,) you'll be fine. But if you have to go to anyone above you for help, you may be shooting yourself in the foot. No vacation permitted January - March unless you have been with the company 5+ years (no exceptions.) Company tries to do fun theme days, but some are a disaster (Rock 'n Roll Day was a flop with almost 0% participation out of 750 employees.) DO NOT GO INTO MANAGEMENT. They make it sound like it's a step up, but for most people it is a pay cut. Managers are paid a salary so they're restricted to their income potential. Low-performing agents are often targeted for management positions because 1) top performers can afford the pay cut and 2) the low performers see it as a pay raise since they can't sell very well.

    Something is about to go down with this company - they have recently been firing senior management and making changes some manager compensation. Rumor has it that they are either going public or being sold. Either way, drastic cuts are being made to make the company look more profitable.

    Advice to ManagementAdvice

    Use one week per year and get back on the phones. Things have changed since you were an agent. The outdated techniques provided by the Directors no longer work.

    Recommends
    Negative Outlook
    Approves of CEO
  8. 1 person found this helpful  

    You determine your income

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Travel Counselor in Houston, TX
    Current Employee - Travel Counselor in Houston, TX

    I have been working at Vacations To Go full-time (more than 5 years)

    Pros

    Great earning potential and great perks. I think this is one of the best sales jobs out there. All of the leads are inbound, and we are selling a fun product. A lot is done to keep agents happy in the office and employee suggestions are used to continue improving. Training is paid, and the training program is very thorough. Anyone who wants to be successful here is able to. The dress code is casual, work environment is fun, and the company picnics and holiday party are fun events outside of the office. Many opportunities for free and discounted travel.

    Cons

    The hours for new agents are nights and weekends. Eventually you are able to move up to earlier hours or different days off, but it can be difficult for some people to adjust to the schedule at first. It can get a little repetitive sometimes.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Love This Place (and I can't believe everyone doesn't)!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Houston, TX
    Current Employee - Sales in Houston, TX

    I have been working at Vacations To Go full-time (more than 5 years)

    Pros

    All of the leads are inbound, with no cold-calling. I haven't made a cold-call in years, and hope I never have to again. This is truly the perfect job if you can stay self motivated. It's all up to you, to basically run your day yourself. I've been on over 10 vacations for free, I make good money, and I get to talk about travel all day. Plus, the company has picnics twice a year, free ice cream every month, a crazy holiday party. What's not to like?

    Cons

    The hours aren't great for new people, but they get better. If you can't stay self-motivated, this isn't the place for you. I'm not sure about the other commenters here, but I've seen it before. A sales rep here complains that they aren't making enough money, but then they spend half of their day socializing and never answer the phone. You get out what you put in, simple as that.

    Advice to ManagementAdvice

    Keep commuincating, and keep working to improve!

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Over 100k annually, a bit repetitive...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Travel Counselor in Houston, TX
    Current Employee - Travel Counselor in Houston, TX

    I have been working at Vacations To Go full-time (more than 3 years)

    Pros

    Easy to make over 100k in your second year here (still working 40 hours a week). Most don't give it that much time, hence the negative reviews. Good training program. Management is a mixed bag, some great, some incompetent, but that's everywhere. Travel perks are amazing. If you're going to apply be aware of your phone voice and diction as that comes across on the phone. All leads are inbound and mostly pre-qualified.

    Cons

    Not a lot of culture. Bad schedules when you first start. You have to earn your schedule. Only closed Christmas and Thanksgiving. Some team managers micro-manage. Call center environment but better pay and perks than most.

    Advice to ManagementAdvice

    Fairly nice, but we never see them with the exception of team managers.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Decent Place

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Vacations To Go

    Pros

    Earning potential is pretty good

    Cons

    Can be a bit repetitive

    Recommends
    Positive Outlook
    No opinion of CEO

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5851 San Felipe Street

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