Vacations To Go

  www.vacationstogo.com
  www.vacationstogo.com

Vacations To Go Reviews

Updated December 9, 2014
Updated December 9, 2014
46 Reviews
3.4
46 Reviews
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R Alan Fox
33 Ratings

Employee Reviews

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  1.  

    Love This Place (and I can't believe everyone doesn't)!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Houston, TX
    Current Employee - Sales in Houston, TX

    I have been working at Vacations To Go full-time (more than 5 years)

    Pros

    All of the leads are inbound, with no cold-calling. I haven't made a cold-call in years, and hope I never have to again. This is truly the perfect job if you can stay self motivated. It's all up to you, to basically run your day yourself. I've been on over 10 vacations for free, I make good money, and I get to talk about travel all day. Plus, the company has picnics twice a year, free ice cream every month, a crazy holiday party. What's not to like?

    Cons

    The hours aren't great for new people, but they get better. If you can't stay self-motivated, this isn't the place for you. I'm not sure about the other commenters here, but I've seen it before. A sales rep here complains that they aren't making enough money, but then they spend half of their day socializing and never answer the phone. You get out what you put in, simple as that.

    Advice to ManagementAdvice

    Keep commuincating, and keep working to improve!

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Over 100k annually, a bit repetitive...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Travel Counselor in Houston, TX
    Current Employee - Travel Counselor in Houston, TX

    I have been working at Vacations To Go full-time (more than 3 years)

    Pros

    Easy to make over 100k in your second year here (still working 40 hours a week). Most don't give it that much time, hence the negative reviews. Good training program. Management is a mixed bag, some great, some incompetent, but that's everywhere. Travel perks are amazing. If you're going to apply be aware of your phone voice and diction as that comes across on the phone. All leads are inbound and mostly pre-qualified.

    Cons

    Not a lot of culture. Bad schedules when you first start. You have to earn your schedule. Only closed Christmas and Thanksgiving. Some team managers micro-manage. Call center environment but better pay and perks than most.

    Advice to ManagementAdvice

    Fairly nice, but we never see them with the exception of team managers.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Decent Place

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Vacations To Go

    Pros

    Earning potential is pretty good

    Cons

    Can be a bit repetitive

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    VTG is a CALL CENTER...nothing more...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cruise Counselor in Houston, TX
    Former Employee - Cruise Counselor in Houston, TX

    I worked at Vacations To Go full-time (more than an year)

    Pros

    Some travel benefits, but the company keeps most and awards them as prizes.

    Cons

    I worked at VTG for about a year and I never met the owner of the company - he's on cruise-line sponsored vacations throughout the year. The president has his own "clique" and you're not in it! I never saw him on the floor while working there either.

    When the Sr. Director of Cruises left (a tenured and very well-liked member of management), the president sent out a one-line email offering no positive comments.

    Department management is usually given to anyone who will take the position - it's certainly not based upon people skills or educational attainment.

    You are hired as part of a "training class" and fed into the various departments at completion. Upon arrival in the department, the tenured people told our class to look for a job immediately - they all had their resumes out. Our class of sixteen (March 2013) has three people still employed there. It is a revolving door - three new training classes are constantly running through new hire training.

    All of the floors have various "lunch rooms" where most people bring their food for the day because most employees can't afford to eat out. Don't drink too much while you're working though - there's so many people packed into the departments that there's generally a wait to use the bathroom.

    If you work a late shift, you will be walking through a dark, open (not fenced-in) parking lot late at night. Bring a can of mace or other protection.

    Work here as a last resort...

    Advice to ManagementAdvice

    Learn some leadership skills...

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Horrible Horrible Horrilbe

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Master Cruise Counselor in Houston, TX
    Former Employee - Master Cruise Counselor in Houston, TX

    I worked at Vacations To Go full-time (more than an year)

    Pros

    You can make money in exchange for your soul! There are a handfull pulling 6 figures with the average sales person making 30k .

    Cons

    Management is a complete joke. There is no company culture. Training is minimal. Team managers focus on team members that they will bonus from. If you work here you better document everything and I mean everything. If a customer says that they were supposed to get something and it is not documented that they in fact do not, even if they are not entitled to it management will give away out of your commission. Commission paid is too low. Bonus structure sucks. I mean I can go on and on. Hours are terrible when you are new and will not get better until you have been there for almost 4 years. Even though you will be hired as a sales person you will be the main contact for service as well. Servicing clients will take a ton of time. Then you will be "talked to" for not taking enough leads.

    Advice to ManagementAdvice

    Listen to your employees. Your company culture sucks. Do something about that.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Good company to make a lot of money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Manager in Houston, TX
    Former Employee - Customer Service Manager in Houston, TX

    I worked at Vacations To Go full-time (more than 5 years)

    Pros

    Travel agents can make a lot of money if they work more than 40 hours a week, no cold calling which is a plus for inside sales

    Cons

    If you are not a top performer, you will never get a hello from upper management or any encouragement. The top performers don't need encouragement, it is the agent who is almost there , who need a little pat on the back

    Advice to ManagementAdvice

    Management structure stinks. You have a VP, Director, then Assistants. You never know who is in charge of the department or who really makes the decision. Promotions are based on who likes you not what you know. Positive, the COO and CEO are friendly and easy to approach

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Sales

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Agent in Houston, TX
    Current Employee - Sales Agent in Houston, TX

    I have been working at Vacations To Go full-time (more than an year)

    Pros

    Great people to work with

    Cons

    Bad hours and talking to idiots

    Advice to ManagementAdvice

    Get with it

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Not a bad place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Manager in Houston, TX
    Former Employee - Customer Service Manager in Houston, TX

    I worked at Vacations To Go full-time (more than 5 years)

    Pros

    Good money, great for a sales career

    Cons

    no upward mobility, customers can be rude and expect the impossible

    Recommends
    Neutral Outlook
    Disapproves of CEO
  10.  

    Redundant but financialy rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Travel Counselor in Houston, TX
    Current Employee - Travel Counselor in Houston, TX

    I have been working at Vacations To Go full-time (more than 3 years)

    Pros

    Can make work as much as you want unlimited earning potential great bonus structure.

    Cons

    Doing the same thing everyday.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Terrible senior leadership but a good way to make some cash if you're in sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Vacations To Go full-time

    Pros

    Good stepping stone
    When working sales, you can earn as much as you are willing to work for
    Upward mobility from sales to support staff is available

    Cons

    Extremely high turnover
    No company culture
    No upward mobility into senior leadership roles
    No marketing department
    Low salaries for those who move out of direct sales and can't take new leads

    Advice to ManagementAdvice

    Build a real culture at the company instead of treating salespeople like a commodity.

    Doesn't Recommend
    Disapproves of CEO

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5851 San Felipe Street

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