Vail Resorts Reviews
Updated Jan 26, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 58 ratings Employees say it's "OK" |
CEO Rating
Based on 36 ratings
CEO |
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Pros
High recognition of all resorts within the vail resorts chain
Good benefits for employees
Friendly and dynamic environment
Competent managament group
Cons
As every business depending on the economic and weather conditions, there were several times when you couldn't complete your weekly hours.
Advice to Senior Management
More focusing on training new employees and supervising their behavior during shift hours, in order to prevent losses, especially in the food and beverage department.
Pros
cool location, some guests are very nice, ski pass
Cons
disorganization, top level management not very nice to line level associates
Pros
*I received a free season ski pass for the resort I worked at and my family received a discounted price on season passes.
*Excellent community to work and play in.
Cons
*It's a gigantic corporation, so often times you don't know what's going on at the corporate level that could affect you later.
Pros
As with all companies right now, they are cutting back on benefits. The insurance is adequate and reasonably priced.
Cons
Micromanagement to the extent of chaos.
Nickel and diming customers.
Advice to Senior Management
Spend some time understanding what the guest experiences and what your employees have to do to perform their jobs.
Pros
Great Benefits and Ski Pass
Cons
So much turnover. They rather promote from the outside and have you train the new managers for the job you applied for. They wait months to fill needed positions and over work current employees. Not good for staff or guest. No parking for employees and you have to pay for a bus pass and employee housing is usually full.
Advice to Senior Management
Get to know your current employees
Pros
$400 Ski Pass?
Sexy company image amongst peers.
Cons
The company tag line is experience of a lifetime, but it is not something they offer to employees, just paying guests.
-No focus on bench strength and career development.
-PTO is awful for a resort company: It amounts to 17 days of pto, but you do not get the 11 Federal Holidays, which means that a state or federal employee receives 4 more pto days (2 weeks + 11 Fed Holidays = 21 days off ) than a Vail Resort employee that boasts a great work/life balance. Sham.
-Pay is a solid 15-20% below competition across the board.
-Leadership has an old guard in place in my division that is completely ineffective and has been holding onto people that are not productive, while firing some of their best people. New ideas and initiatives are few and far between as a large portion of leadership is fine with status quo and not rocking the boat.
Advice to Senior Management
See cons above.
Pros
Vail Resorts has been a great place to learn about business and what its like to work for a larger company. I like the people I work with and enjoy the environment in which I come to each day. The work/ life balance that is emphasized is great for me. I also have appreciated the feedback and learning opportunities I've gained.
Cons
When it comes to fostering internal talent and creating for a positive/ enjoyable culture, I feel that the company can "talk about big talk but not walk the walk". The company is not good at keeping its subject matter experts and passionate people around. Not only is this disappointing from the outside, but it also has a strong affect on the people who are left behind to pick up the slack.
Advice to Senior Management
VR claims its most important asset is its employees. In order to keep this asset happy (and improve on the culture and general moral of the company), it should give its loyal, talented employees incentives to stick around.
Pros
Free lift tickets but that's about it for this company. I don't recommned this company unless you like working 70 hours week.
Cons
High medical insurance cost, minimal vacation time (no Good Friday as an example and no Friday after Thanksgiving unless you use your own vacation time). 401k match is 50 cents on the dollar up to 4 percent.
Advice to Senior Management
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Pros
Getting paid to ski, support to better my skiing occupation, PRO deals, learning how to and become a better presenter, understanding of my balance of work and life. Yearly raises always say "thank you."
Cons
Working and training hinders my free ski days, dealing with a priority list to obtain lessons can be difficult, corporate culture policies creates situations on the mountain where guests and employees may not feel welcome.
Advice to Senior Management
Please eliminate black-out days (holidays) and times (lunch times) for guests and employees to use perks. These tactics do not seems to support an expereince of a lifetime, they make me feel unwelcome as a guest and employee.
Pros
- Young, fun culture.
- Good teamwork
- Free ski passes!
- Very interesting business
- Strong leadership
Cons
- Not very good work/life balance
- Some groups carry more of the workload than others
Advice to Senior Management
- Time to focus more on the bottom line


