Valet Park of America Reviews

Updated July 21, 2015
18 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
3.2
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Theodore L. Chagnon
7 Ratings

18 Employee Reviews

Sort: Popular Rating Date
  1. Great company and fun job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager/Valet Captain in New Haven, CT
    Current Employee - Manager/Valet Captain in New Haven, CT

    I have been working at Valet Park of America full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people to work with, get decent tips, easy advancement with hard work, flexible schedules, drove fun cars, great work out

    Cons

    Always running, always outside, slackers still get tips as hard workers, poor scheduling skills, constant rule changes

    Advice to Management

    Need more consistent schedule (full time and I would get 26 hours one week), fox the tipping system to tip harder worker people more and less to slackers


  2. Valet Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Valet Park of America

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Flexible hours, Company cell phone, company car, hourly plus tips,

    Cons

    Working on holidays, working all weekend, upper management micro-manage too much, working outside in the winter and rain.

    Advice to Management

    Pay your employees. Stop changing the pay program to deduct pay from your employees.


  3. Great ownership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Valet Regional Manager in Framingham, MA
    Current Employee - Valet Regional Manager in Framingham, MA

    I have been working at Valet Park of America full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great family owned company. great people to work for. Its great working outside when the weather is nice. There is a lot of potential to move up into leadership roles. There is also many option to travel and work at many different location.

    Cons

    Most lower level employees don't care about the job and are just trying to make some tip money while in college. Not much loyalty to the company. Bad weather makes the job difficult at times. My position higher position required way too much of me, way too much for one person to handle.

    Advice to Management

    I would advise them to pay their lower level employees a little more to get them to care about the job and be loyal to the company.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. great company !

    • Work/Life Balance
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Valet Park of America

    Pros

    flexible hours and plenty of shifts to pick up, high paced environment. Will help you stay in shape

    Cons

    literally running everywhere, tons of employees, too many chefs in one kitchen.

    Advice to Management

    keep on keeping on, doing a great job.


  6. Needs to evolve.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Valet Park of America full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Simple job, unlimited overtime, usual perks for being a private business.

    Cons

    Sense of detachment from those who make the rules vs those who must follow them. Pay rates are a joke.

    Advice to Management

    Management has been reminded year after year of things they need to do to keep talent employed here. The company choosing to follow it or not is up to them. This job is very "plug and play", most employees feel that they are all replaceable.


  7. Good opportunities, Flexible Hours

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Valet Captain in Worcester, MA
    Former Employee - Valet Captain in Worcester, MA

    I worked at Valet Park of America full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I worked for VPA for about 2 years. The job itself is somewhat physically demanding but nothing over the top, and is a great way to be active at work. You do work outdoors (sometimes in poor conditions) but they provide you with a waterproof jacket and fleece. I never had an issue with cold weather as I always made sure to layer properly and be prepared. As for the pay it is quite good for an entry level position. Working at hospitals most of us made around 13$ an hour with tips included. Promotions are attainable and you can find yourself in a supervisory role in a few months if you work for it.

    Cons

    -Rain, snow, cold. But it's part of the job. - Occasional Long hours.


  8. Valet kinda sucks.....kinda

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Valet in Springfield, MA
    Former Employee - Valet in Springfield, MA

    I worked at Valet Park of America full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great exercise. Good tip sometimes. drive various cars for short time (so you can say you drove a porche to people). Friendly workers

    Cons

    When your start the employers basically treat you like pawns. Expect crazy work hours or having to wake up so early to work at a separate city which can take up your whole day.

    Advice to Management

    Treat your workers better. Valet are not machines.

    Valet Park of America Response

    Dec 23, 2014 – Director of HR

    Thanks for your feedback. You're absolutely right about the positives - we tell everyone we do a great deal of running, driving, and helping people. It's not a job for everyone, but if you enjoy ... More


  9. Helpful (1)

    management is shot

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Valet Park of America full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    its a fun job you deal with alot of people its killer customer service experience you make people feel good if its at a hospital and you drive some fun cars ive driven my dream car a few times its a really flexible schedule if you need it amd you can work a ton of hours if thats what you want also get to go to a few cool spots like mountains and islands and racetracks and stuff

    Cons

    the management is terrible ive actually became management myself and ill be the first t say they dont take care of theyre employees especially since they asksooooo much we bust tail in cold or hot days sometimes non stop sprinting to and from cars and we have to keep a smile the whole time even if were soaking wet as a manager for a long time now ill say it the service we provide is the very best because we ony keep the good employees but we have to find the ones that will put up with being used as a manager i feel discoyraged sometimes and the company from headquarters and dow the management line doesnt feel any need or want to take care of empoyees theyll put you where you dont want they make you work holidays even if you ask them off and t seems like they punish you for taking days off if it seems to mess up theyre scheduling also just ask so much and dont compensate you enough at all they want you to go so far out of your way but they pay you garbage and tips make it to be just barely minimum wage also you have to deal with jerks of people/customers and have to drive some nasty cars dirty moldy ashy smelly cars

    Advice to Management

    start caring pay a little more to make it worth it enforce stupid rulesand policies that you act like is important but dont seem to care and listen to what your managers and employees have to say and theyre input

    Valet Park of America Response

    Dec 23, 2014 – Director of HR

    Thank you for taking the time to write this. I appreciate how strongly you feel about this. One of the strengths of our business is that we promote from within and our leaders all have worked as ... More


  10. Managers are horrible!!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Valet in Norwalk, CT
    Former Employee - Valet in Norwalk, CT

    I worked at Valet Park of America full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Meet great people! Coustermers are great and coworkers.

    Cons

    Management is very unfair!!! Norwalk location especially.

    Advice to Management

    Don't treat people like numbers. Employees want to be treated fair.

    Valet Park of America Response

    Dec 23, 2014 – Director of HR

    I'm surprised you feel this way, as our Norwalk management team has scored very well on internal employee surveys and we've never had a concern about them brought to our attention. Please call me at ... More


  11. Stretched thin

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Valet
    Former Employee - Valet

    I worked at Valet Park of America full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great exercise Good tips at a few locations Generally good coworkers

    Cons

    Upper management does what they want without any regard for you Long driving distances without proper reinbursement

    Advice to Management

    Appreciate the work your valets do for you and take care of them.



Showing 18 of 18 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.