Valley National Bancorp

  www.valleynationalbank.com
  www.valleynationalbank.com

Valley National Bancorp Reviews in New York City, NY

Updated November 3, 2014
Updated November 3, 2014
52 Reviews
2.8
52 Reviews
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Valley National Bancorp Chairman, President, and CEO, Valley National Bancorp and Valley National Bank Gerald H. Lipkin
Gerald H. Lipkin
25 Ratings

28 Employee Reviews Back to all reviews

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  1.  

    A Mixed Bag

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bank Teller in Newark, NJ
    Former Employee - Bank Teller in Newark, NJ

    I worked at Valley National Bancorp full-time (more than an year)

    Pros

    They offer good starting pay, especially for either a current college student or a fresh out of college grad. The working environment is generally friendly and the higher ups provide nice encouragement. There is room for advancement but one must seek it out.

    Cons

    Not very flexible when it comes to hours, rather rigid. Because it is a bank they keep track of literally everything you do, even minor differences like a quarter over or under. Because it is a smaller bank compared to others, they heavily try to get staff to push bank products, despite most customers already having accounts, they tell you to continually ask if they want more accounts.

    Advice to ManagementAdvice

    Find other ways to suplement income lost to other banks and grow elsewhere. By asking employess to continually pitch products it turns customers away. Other banks generally don't ask often, and people get to go about their business without having to say no to the teller multiple times.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bank Teller in New York, NY
    Current Employee - Bank Teller in New York, NY

    I have been working at Valley National Bancorp full-time (more than an year)

    Pros

    Some Co-workers are pleasant to work with and I love being a help to the customers. Not overwhelming work load.

    Cons

    No advancement, ancient system, no good products to refer to customers, health insurance is way too expensive and no incentives for employees. No bonuses. And the raises are less than a quarter. Some managers are condescending. Training classes are limited.

    Advice to ManagementAdvice

    Be willing to educate staff instead of penalizing them for not knowing.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Antiquated systems with a sales culture and management structure to match

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Head Teller in Wayne, NJ
    Current Employee - Head Teller in Wayne, NJ

    I have been working at Valley National Bancorp full-time (more than an year)

    Pros

    Good hours for full time and good part time afternoon/ night hours for students. Pay is ok.

    Cons

    Outdated products, No innovation or creativity, A constant sales mentality that only drive customers away, No understanding of how banking is rapidly evolving. Very low customer traffic which results in no sales opportunities which management does not understand. No motivational leadership or products to be excited about.

    Advice to ManagementAdvice

    Instead of always playing catch up to other banks try to get ahead with creative innovations and setting yourself apart as a bank of the people. Hear from your lower level employees who have daily interaction with your customers. Management needs to all be on the same page and less fragmented. A lot of times one hand does not know what the other is doing. Promote good, loyal employees instead "yes men".

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    A good place to work when starting out of high school, but not as a career choice!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Head Teller in Passaic, NJ
    Former Employee - Head Teller in Passaic, NJ

    I worked at Valley National Bancorp full-time (more than 10 years)

    Pros

    You meet different people and they become family.

    Cons

    You only get recognized for things that are bad, they never recognize anything good. They never ask questions, they just assume you are wrong and you made the mistake. They never give you the benefit of the doubt.

    Advice to ManagementAdvice

    Management needs to stop putting all the blame on everyone else and start to give the employees recognition for doing good things. This will increase performance and not make employees feel like they are not respected or important.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Bank Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bank Teller in Brooklyn, NY
    Current Employee - Bank Teller in Brooklyn, NY

    I have been working at Valley National Bancorp full-time (more than an year)

    Pros

    Very flexible. Good for seniors, or house-wives.

    Cons

    Micromanagement. No commissions and credits for referrals. Very lazy environment.

    Recommends
  7.  

    Customer Service Rep in-Branch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Hoboken, NJ
    Current Employee - Sales Associate in Hoboken, NJ

    I have been working at Valley National Bancorp full-time (more than 5 years)

    Pros

    Stability, time-off policies, company values, potential career advancements

    Cons

    low end compensation, beaurcracy, lack of technology

    Advice to ManagementAdvice

    More competitive products that are in line with targeted markets and

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Experienced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Head Teller in Freehold, NJ
    Current Employee - Head Teller in Freehold, NJ

    I have been working at Valley National Bancorp full-time (more than 3 years)

    Pros

    old fashion bank very good for consumers. People are wonderful.

    Cons

    Some of the rules are hard to follow.

  9.  

    Great place to work, good benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President in Wayne, NJ
    Former Employee - Vice President in Wayne, NJ

    I worked at Valley National Bancorp full-time (more than 10 years)

    Pros

    Great people in my building, over 300 people, and they tend to promote from within. Company never lays people off.

    Cons

    Stock options not very beneficial and actual pay is on the lower end of the spectrum.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Fair Lawn, NJ
    Former Employee - Sales Associate in Fair Lawn, NJ

    I worked at Valley National Bancorp full-time

    Pros

    The lobby area closed at 3pm. After that, we did not have to take a customer between the hours of 3-6pm.

    Cons

    Management's main purpose is to give out "write ups". Too much favoritism. You will only be noticed if you make a mistake, not if you do something great! Be prepared to work late nights and weekends, if you are single and do not have kids.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Brain Drain

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bank Teller in Brooklyn, NY
    Former Employee - Bank Teller in Brooklyn, NY

    I worked at Valley National Bancorp part-time (more than an year)

    Pros

    Flexible Schedule, Great Co-workers, Employee Accounts

    Cons

    No appreciation for employees, not enough work to keep employees occupied, low pay

    Advice to ManagementAdvice

    Hire competent management who appreciate their employees!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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