Valley National Bancorp

www.valleynationalbank.com
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Valley National Bancorp Reviews

Updated March 26, 2015
31 reviews filtered by
  • New York City, NY Area
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2.7
31 Reviews
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Recommend to a friend
Approve of CEO
Valley National Bancorp Chairman, President, and CEO, Valley National Bancorp and Valley National Bank Gerald H. Lipkin
Gerald H. Lipkin
15 Ratings

31 Employee Reviews

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  1. Rewarding but boring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Piscataway, NJ
    Former Employee - Customer Service Representative in Piscataway, NJ

    I worked at Valley National Bancorp

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company has very good training, is a very friendly place to work.

    Cons

    disirganized, behind in technology, tedious and boring most of the time, some people do not know what are they doing.

  2. PT - Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - PT Teller in Lodi, NJ
    Former Employee - PT Teller in Lodi, NJ

    I worked at Valley National Bancorp (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    For the most part PT tellers didn't have to worry much about referrals on opening accounts. They give great benefits like 3% interest on a $10,000 loan. They do offer great career opportunities -- if they like you.

    Cons

    PT tellers are treated worse than FT. They say they'll work with your schedule, but everyone in the branch picks their schedule first and give are given the remainder. I never once had someone switch days with me adjust the schedule to my benefit. Higher the management the more disappointed I become.

    Advice to Management

    My pros are basically true with any large business. The most important thing VNB needs to remember is to treat your employees with as much respect as your customers; and they'll show you the same.

  3. Helpful (1)

    Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bank Teller in New York, NY
    Current Employee - Bank Teller in New York, NY

    I have been working at Valley National Bancorp full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Some Co-workers are pleasant to work with and I love being a help to the customers. Not overwhelming work load.

    Cons

    No advancement, ancient system, no good products to refer to customers, health insurance is way too expensive and no incentives for employees. No bonuses. And the raises are less than a quarter. Some managers are condescending. Training classes are limited.

    Advice to Management

    Be willing to educate staff instead of penalizing them for not knowing.

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  5. Antiquated systems with a sales culture and management structure to match

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Head Teller in Wayne, NJ
    Current Employee - Head Teller in Wayne, NJ

    I have been working at Valley National Bancorp full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good hours for full time and good part time afternoon/ night hours for students. Pay is ok.

    Cons

    Outdated products, No innovation or creativity, A constant sales mentality that only drive customers away, No understanding of how banking is rapidly evolving. Very low customer traffic which results in no sales opportunities which management does not understand. No motivational leadership or products to be excited about.

    Advice to Management

    Instead of always playing catch up to other banks try to get ahead with creative innovations and setting yourself apart as a bank of the people. Hear from your lower level employees who have daily interaction with your customers. Management needs to all be on the same page and less fragmented. A lot of times one hand does not know what the other is doing. Promote good, loyal employees instead "yes men".

  6. good for working but not paid good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mortgage Service Payment Processor in Wayne, NJ
    Current Employee - Mortgage Service Payment Processor in Wayne, NJ

    I have been working at Valley National Bancorp full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    hours and good for new pepole who just joind the bank

    Cons

    hours at branches and vactions

  7. Helpful (1)

    A Mixed Bag

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bank Teller in Newark, NJ
    Former Employee - Bank Teller in Newark, NJ

    I worked at Valley National Bancorp full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    They offer good starting pay, especially for either a current college student or a fresh out of college grad. The working environment is generally friendly and the higher ups provide nice encouragement. There is room for advancement but one must seek it out.

    Cons

    Not very flexible when it comes to hours, rather rigid. Because it is a bank they keep track of literally everything you do, even minor differences like a quarter over or under. Because it is a smaller bank compared to others, they heavily try to get staff to push bank products, despite most customers already having accounts, they tell you to continually ask if they want more accounts.

    Advice to Management

    Find other ways to suplement income lost to other banks and grow elsewhere. By asking employess to continually pitch products it turns customers away. Other banks generally don't ask often, and people get to go about their business without having to say no to the teller multiple times.

  8. A good place to work when starting out of high school, but not as a career choice!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Head Teller in Passaic, NJ
    Former Employee - Head Teller in Passaic, NJ

    I worked at Valley National Bancorp full-time (More than 10 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    You meet different people and they become family.

    Cons

    You only get recognized for things that are bad, they never recognize anything good. They never ask questions, they just assume you are wrong and you made the mistake. They never give you the benefit of the doubt.

    Advice to Management

    Management needs to stop putting all the blame on everyone else and start to give the employees recognition for doing good things. This will increase performance and not make employees feel like they are not respected or important.

  9. Bank Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bank Teller in Brooklyn, NY
    Current Employee - Bank Teller in Brooklyn, NY

    I have been working at Valley National Bancorp full-time (More than a year)

    Recommends
    Recommends

    Pros

    Very flexible. Good for seniors, or house-wives.

    Cons

    Micromanagement. No commissions and credits for referrals. Very lazy environment.

  10. Customer Service Rep in-Branch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Hoboken, NJ
    Current Employee - Sales Associate in Hoboken, NJ

    I have been working at Valley National Bancorp full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Stability, time-off policies, company values, potential career advancements

    Cons

    low end compensation, beaurcracy, lack of technology

    Advice to Management

    More competitive products that are in line with targeted markets and

  11. Experienced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Head Teller in Freehold, NJ
    Current Employee - Head Teller in Freehold, NJ

    I have been working at Valley National Bancorp full-time (More than 3 years)

    Pros

    old fashion bank very good for consumers. People are wonderful.

    Cons

    Some of the rules are hard to follow.

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