Valley View Casino

www.valleyviewcasino.com
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Valley View Casino Reviews

Updated February 20, 2015
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3.5
10 Reviews
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Joe Navarro
2 Ratings

Employee Reviews

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  1. Fun place to work, job security if you are Native American.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Slot Supervisor in Valley Center, CA
    Current Employee - Slot Supervisor in Valley Center, CA

    I have been working at Valley View Casino full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Hard work and effort is recognized through promotions and awards.
    Fun, fast paced atmosphere to work in.
    Management cares about promoting a healthy work/life balance.

    Cons

    Working in smoking areas.
    Native American hiring and promoting preference.
    Too hard to get lazy employees fired.

  2. My experiences at VVC was great with the customers, however the management does not understand customer satisfaction.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Promotions Representative in Valley Center, CA
    Former Employee - Promotions Representative in Valley Center, CA

    I worked at Valley View Casino full-time (More than 3 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Customers are ready for a good time and entertain-able.

    Cons

    Middle Management hides real problems and situations from Upper management.

    Advice to Management

    Take care of your employees, they can help you entertain, promote, and look good to the upper management.

  3. Great company. Lots of potential.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cage Supervisor
    Former Employee - Cage Supervisor

    I worked at Valley View Casino full-time (More than 8 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Kind culture. Free meals. Great health coverage. Company events. Human Resources. Job Coach. Tuition reimbursement. All breaks are paid for.

    Cons

    Smoking environment. Unprofessional management. Unfair "tribal laws". Customers are allowed to humiliate employees. Held accountable for things out of employees control. Gossip is regarded as infallible.

    Advice to Management

    Reevaluate the way in which management is held accountable.

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  5. Great Pay, Long Hours

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Valley View Casino

    Pros

    They have a great benefits package and pay range. You get to see a lot of events and mingle with the guests.

    Cons

    They expect long hours from their employees and while you get to see a lot of events, it is usually because you are working them.

  6. Great Place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Valley View Casino full-time

    Pros

    Excellent Health Benefits and their free. Free meals. Nice people to work with

    Cons

    People can get angry when they lose money. Smelling like smoke

  7. Great place to work at!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barback/Bartender in Valley Center, CA
    Former Employee - Barback/Bartender in Valley Center, CA

    I worked at Valley View Casino full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Benefits and pay. A lot of potential for growth. Very nice atmosphere and the people you work with are easy going and friendly

    Cons

    Exposed to second hand smoke. There is a non-smoking section but you are not always assigned to the same area of work.

    Advice to Management

    Keep up the good work, I know if I had the opportunity I would definitely return to work there in a heart beat.

  8. Overall good experience, well managed, good place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Table Games Dealer in Valley Center, CA
    Former Employee - Table Games Dealer in Valley Center, CA

    I worked at Valley View Casino part-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Nice management and property, very good food for the employees and free, nice co-workers, it's a teaching casino where supervisors help you become better at your job

    Cons

    low pay for tipped employees due to clientele, part time employees often get "forced out" early, more inconvenient location than surrounding casinos, takes a long time to become full time.

    Advice to Management

    take better care of part time employees if you want to keep them by limiting force outs, making transition to full time a quicker process, and certainly not moving people from full to part time when avoidable.

  9. Great Employer, good place to join if you want to up, or move laterally.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Valley Center, CA
    Former Employee - Anonymous Employee in Valley Center, CA

    I worked at Valley View Casino

    Recommends
    Recommends

    Pros

    Free lunch.
    Open 24 hours a day, so many shift available.
    Company rewards for 1, 3, 5, 10 years of service.
    Referral program to make extra $$$

    Cons

    Smoke-filled environment (like all casinos)
    Opening 24 hours a day, so you may have to work grave.
    Can be stressful.

    Advice to Management

    It would be nice to try to improve the air filtration system so that the air was a little bit cleaner.

  10. Great people, not so great management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Valley View Casino full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    They know how to hire great people. Most of the people you run into are friendly, hard working, easy to get along with. They have good benefits and the employees have their own dining room, kitchen staff and chef. Plus you are fed for free.

    Cons

    There is no giving notice. If you decide to quit, and tell them, they want you gone immediately. Management says there are there to listen to concerns and make things better but often it seemed they were more interested in not making a fuss and catering to favorites.

    Advice to Management

    Hire people who know what they are doing and stop the nepotism.

  11. Favoritism

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Valley View Casino

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Free Meals.
    Great Coworkers.
    Great internal training programs
    Security personnel is professional and helpful to employees and customers.
    Beautiful location and views of the mountains and valleys.
    Good bonus structure for salaried employees.

    Cons

    Favoritism and nepotism run rampant.
    Very unprofessional gaming commission.
    Inconsistent with disciplinary procedures.
    Not held accountable by federal agencies that assist employees.
    Tribal members do not have to follow the same rules as other employees.

    Advice to Management

    Upper management is uneducated and lacks good judgement. Management is formed of cliques and tribal members with no education or training skills.

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