Value City Furniture

  www.vcf.com
  www.vcf.com
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Value City Furniture Reviews

Updated September 4, 2014
Updated September 4, 2014
54 Reviews
3.0
54 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Jay L. Schottenstein
36 Ratings

Review Highlights

Pros
  • Friendly co works, pay was about industry standard with good benefits (in 5 reviews)

  • Customer Service based foundation (in 3 reviews)


Cons
  • Like all sales jobs your work schedule can vary and sometimes you work over 40 hours (in 5 reviews)

  • Customer Service is an underpaid position which requires you to be in mutiple position while be paid for one (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    loving and new idea in life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Home Furnishing Consultant  in  Lanham, MD
    Current Employee - Home Furnishing Consultant in Lanham, MD

    I have been working at Value City Furniture full-time for less than a year

    Pros

    I love the furniture and I love working the American people

    Cons

    we codinate well with all race and culture am selling for
    the company and getting to know more costumer

    Advice to ManagementAdvice

    they should provide more take with furniture for the quick take for costumer emergency ocastion

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Great pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Home Furnishing Consultant  in  Catonsville, MD
    Former Employee - Home Furnishing Consultant in Catonsville, MD

    I worked at Value City Furniture full-time for more than a year

    Pros

    Great pay and wonderful customers!

    Cons

    Horrible hours! Co-workers were low-down, backstabbing, thieves!

    Advice to ManagementAdvice

    Watch the sales floor to keep it civil!

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Great company to work for, but you will work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Value City Furniture full-time for more than 3 years

    Pros

    Company is filled with great people. Has really taken a step forward toward changing perception of the company with new branding concept.

    Cons

    Work load is rough. Management is very hands on. Always busy from start of day till end.

    Advice to ManagementAdvice

    Need more budget for store staff so mgrs are doing what they are hired to do

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    manager

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Value City Furniture for more than 5 years

    Pros

    As a manager you are most likely smarter then your boss

    Cons

    A clear direction of what the identity of the company is and will be.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Value City Furniture full-time for more than 5 years

    Pros

    Mostly great piers to work with. Four of 5 regional managers are professional and knowledgeable. One regional manager is ethically and morally under developed.

    Cons

    Corporate changes directions very quickly and often.

    Advice to ManagementAdvice

    Keep your numbers up and head down. Don't add to discussions.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Never settle, stagnant pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Value City Furniture full-time for more than 10 years

    Pros

    Other employees make working here tolerable. Paid weekly. The President is young, some of the recent changes seem to be steering the company in the right direction.

    Cons

    Dated polices and procedures. System technology is ancient. Nepotism runs rampant. Expect to work every holiday and weekend, you will not have a life outside of work. You will be told to work 70 hours a week if that is what it takes to get the job done. When you divide your pay by hours worked, you will discover that the warehouse and office leads take home more money. Vacation time will blacked out more than half of the year. New CEO every couple of years means constant change. They eliminated jobs, added the work to the Assistant Managers and the money saved allows the General Managers to bonus, while they sit in their office Monday - Friday barely working 35 hours a week. Departments at corporate office have no sense of urgency, if you have an issue with your benefits, you will literally wait weeks for a response or resolution. They changed people's titles and job descriptions without giving a thought that everyone who worked to get promoted to Assistant Manager just got demoted so that an untrained Sales Manager with no responsibilities to budgets, scheduling, customer service issues, or manager on duty responsibilities can become their boss.

    Advice to ManagementAdvice

    Corporate office is so far removed from reality of what it is like to actually execute what is expected. Seriously need to think things out and check with legal before you make drastic changes.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    If you pay attention to the customer and do your job you can make a comfortable living.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager
    Current Employee - Sales Manager

    I have been working at Value City Furniture full-time for more than a year

    Pros

    Good pay structure
    Positive company
    Sales driven
    Customer oriented

    Cons

    Managment could support there people better, and stand behind there sales staff more.
    Better insurance and benefits program.
    Inside promoting could be more of a benefit if there was no prejudging.

    Advice to ManagementAdvice

    Watch your store managment to make sure your sales staff are treating the customers in a positive manner.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Great Sales position but poor benefit options and commission only pays once a month

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Home Furnishing Consultant  in  North Olmsted, OH
    Current Employee - Home Furnishing Consultant in North Olmsted, OH

    I have been working at Value City Furniture full-time for less than a year

    Pros

    Awesome sales experience, individualized results, achievable goals, good commission rates, great customer service experience, longevity, decent promotion opportunities.

    Cons

    Benefits options are limited, commission only pays once a month with a weekly hourly pay but it is not enough, teams are too compettitive and there is no reason for it, long hours and poor scheduling, work every holiday but Easter and Christmas. Required to work all other holidays.

    Advice to ManagementAdvice

    Change team stucture, weekly commission pay outs or bi-weekly payouts, better schedules, holiday rotations.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    You're not selling furniture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant  in  Chesapeake, VA
    Former Employee - Sales Consultant in Chesapeake, VA

    I worked at Value City Furniture full-time for more than a year

    Pros

    4 day work week. friendly atmosphere. good time off policies. fair compensation. good quality furniture, usually in stock.

    Cons

    all your pressure is on furniture and fabric protection sales. I did okay at selling it, but when I found out they don't actually treat the fabric with the stuff I was selling, I had to go.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Totally mismanaged by inexperienced people

    Former Employee - Manager  in  Richmond, VA
    Former Employee - Manager in Richmond, VA

    I worked at Value City Furniture full-time for more than 3 years

    Pros

    Employee discount and medical insurance were really good. If the manager "liked" you you could work whatever you wanted , if not, you were pretty screwed

    Cons

    Regional mgmt was the worst .oval store mgrs cater to their favorites and nepotism is rampant . Somehow they are able to get many of the previous negative comments here removed! Let's see how long this one lasts

    Advice to ManagementAdvice

    Look at what's really going on out in the field and, oh, don't delete this post

    Neutral Outlook
    Disapproves of CEO

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