Value City Furniture Reviews

Updated August 26, 2015
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2.9
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Recommend to a friend
Approve of CEO
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Jay L. Schottenstein
51 Ratings

Pros
  • Customer Service based foundation (in 3 reviews)

  • The history of VCF is that of the American Dream and for that I will always hold a special place in my heart for them (in 2 reviews)

Cons
  • Customer Service is an underpaid position which requires you to be in mutiple position while be paid for one (in 4 reviews)

  • Company and upper management uses the hard workers to make more money for their bonuses (in 4 reviews)

More Pros and Cons

83 Employee Reviews

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  1. Helpful (1)

    General Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Clay, NY
    Current Employee - General Manager in Clay, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Value City Furniture full-time (More than 8 years)

    Pros

    Great Company to work for.

    Cons

    Struggle with praise and individual communication


  2. Anonymous

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Baltimore, MD
    Former Employee - Assistant Manager in Baltimore, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Value City Furniture full-time

    Pros

    Good company to work for

    Cons

    Poor upper management and harassment

    Advice to Management

    Take care of your people and they will worn great for you, ijs


  3. VCF Has Lost It's Direction

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Value City Furniture full-time (More than 10 years)

    Pros

    Compensation was good for managers.

    Cons

    Upper management has lost it's integrity and has forgotten the key elements that contributed to past successes.

    Advice to Management

    Don't try to be something you're not.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management
    Former Employee - Management
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Value City Furniture full-time (More than 10 years)

    Pros

    Its a job that pays, just don't expect to have a life.

    Cons

    Company has lost its way. Direction changes daily. A company that use to value its employees now just wants to run them in the ground. Hire you at what seems like a fair dollar amount, until you start working and are expected to work 60+hr weeks regularly, making that pay-scale far lower. No work/life balance. Lots of fly by the seat of your pants due to poor leadership at the corporate office. No Vision and bad vision at the corporate level. Do this one day and undo that the next day, constant chase your tail atmosphere due to a lack of long term though/effect process' at corporate. No support from corporate at the store level. Have basically been on a mission to eliminate long time loyal employees at all levels.

    Advice to Management

    Re-examine where you came from and try re-establishing the value of those that work for this family owned company. So sad to see its downward spiral. Need to go back to basics, that is what made Value City great.


  6. Review

    Former Employee - Anonymous Employee in Toms River, NJ
    Former Employee - Anonymous Employee in Toms River, NJ

    I worked at Value City Furniture (Less than a year)

    Pros

    the co workers were good

    Cons

    management is too impersonal. no communication except when they ordering employees about.

    Advice to Management

    loosen up and smile a little


  7. Kristen Poyner

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Assistant in Jeffersonville, IN
    Current Employee - Office Assistant in Jeffersonville, IN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Value City Furniture part-time (More than a year)

    Pros

    They pay fairly. Don't try to cheat you out of your money.

    Cons

    Don't know what days/hours you'll be working next week until Friday.


  8. Home Furnishings Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Furnishings Consultant in New Carrollton, MD
    Current Employee - Home Furnishings Consultant in New Carrollton, MD
    Recommends
    Positive Outlook

    I have been working at Value City Furniture full-time (More than 10 years)

    Pros

    Great working environment, co-workers, great pay. Benefits are not bad either, you do get taken care of.

    Cons

    Long hours, however if you utilize your time properly you can still have a balanced life outside of work. Other than that it's a great place to work.

    Advice to Management

    Get to know your employee more one on one. Even tho it is commission based, try make it less cutthroat between sales associates to meet goals and keep up on employee morale....there needs to be a balance this would make it less an less hostile environment and all goals monthly could still be met.


  9. Not worth it

    Former Employee - Anonymous Employee in Fairview Heights, IL
    Former Employee - Anonymous Employee in Fairview Heights, IL

    Pros

    fellow co-workers are ok to work with.

    Cons

    Retail hours. inefficient training. Company always making it harder to make $

    Advice to Management

    Learn to sell your product and how to manage people. Management should not be managing people.


  10. Get ready to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good working environment, great people

    Cons

    Pay was low, no areas to develop


  11. Helpful (1)

    decent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Waldorf, MD
    Former Employee - Sales in Waldorf, MD

    I worked at Value City Furniture full-time (Less than a year)

    Pros

    Weekly pay, spiffs, commission, flexible scheduling. You can make decent money here and you get a discount. You get a hour lunch and a nice break room.

    Cons

    Sometimes the managers show favoritism and o course you can have petty fights with salesman about taking a sale. And retail hours can be a pain.

    Advice to Management

    Biggest issue was the favoritism. Other then that, create more opportunities to grow in the company. And honor some type of military discount.



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