Value City Furniture

www.vcf.com

Value City Furniture Reviews

Updated January 11, 2015
Updated January 11, 2015
62 Reviews
2.7
62 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Jay L. Schottenstein
41 Ratings

Review Highlights

Pros
  • Friendly co works, pay was about industry standard with good benefits (in 5 reviews)

  • Customer Service based foundation (in 3 reviews)


Cons
  • Like all sales jobs your work schedule can vary and sometimes you work over 40 hours (in 5 reviews)

  • Customer Service is an underpaid position which requires you to be in mutiple position while be paid for one (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Home Furnishing Consultant in Chicago, IL
    Current Employee - Home Furnishing Consultant in Chicago, IL

    I have been working at Value City Furniture

    Pros

    Their commision structure is very good.

    Cons

    There's a very poor training program.

    Advice to ManagementAdvice

    They should try to be more organized.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    It's "a job" that could potentially be a "great job".

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Warehouse Associate
    Current Employee - General Warehouse Associate

    I have been working at Value City Furniture full-time (more than 3 years)

    Pros

    I've worked at Value City for 2+ years now as Gen. Warehouse, and the most significant thing I've realized is that there is potential to go as far as you want to go. There is plenty of opportunity at this company mostly due to the much needed improvements the company needs to be more successful. In other words, doing just your job description and putting in effort to be punctual goes a very long way.

    Cons

    Unfortunately, the company at least the district I work in can be very unorganized, understaffed, and overworked employees. These short comings lead to aggravated and exhausted workers who struggle to keep up, not to mention taking the extra steps to be better.

    Advice to ManagementAdvice

    The best advice to give to upper management is to establish a way of communication between associates and management. Speaking from some who is attempting to getting a position in management, your associates will talk and tell you exactly what the issues are, and as long as they can be heard in a respectful and professional manner everything can be resolved with cooperation.

    Recommends
    Positive Outlook
  3.  

    I had a great experience working for VCF.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Home Furnishing Expert in Chesapeake, VA
    Former Employee - Home Furnishing Expert in Chesapeake, VA

    I worked at Value City Furniture

    Pros

    Great manager, Jim Frank
    The company was very supportive and considerate during the illness of my mother
    The management was supportive of the staff

    Cons

    long hours, it was hard to work every holiday, and the store itself needed refreshing

    Advice to ManagementAdvice

    Freshening up the appearance of the sales floor, and rotating the sales staff for holiday weekend sales would be a huge improvement

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Unappreciated & Invisible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Indianapolis, IN
    Current Employee - Customer Service Representative in Indianapolis, IN

    I have been working at Value City Furniture full-time (more than 5 years)

    Pros

    30% Discount on Furniture & DSW Shoes
    Work with some interesting people

    Cons

    Work Thanksgiving
    Under Appreciated
    Under Paid
    Hours can get low
    Very Few career advancement opportunities

    Advice to ManagementAdvice

    Appreciate your good employees more.
    Do what you say and say what you can actually deliver on.
    Train you employees better and have a process for this.
    This is specific to my store, stop with the partiality! Don't do for one when you won't/can't do for another.
    Follow the handbook. It was made for a reason. This is dress code, harassment, days/approved time off.
    Again, show some appreciation. Find a way to recognize the good employees. Just small acts of kindness goes a long way. Happy employees leads to happy customers.

    Doesn't Recommend
    Negative Outlook
  6.  

    Hostile work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Columbus, OH
    Former Employee - Anonymous Employee in Columbus, OH

    I worked at Value City Furniture full-time (more than 5 years)

    Pros

    Learn several stress coping mechanisms.

    Cons

    Owned by incompetent family that think they are loved in the community but are actually loathed. Ridiculously low compensation.

    Advice to ManagementAdvice

    Stop kidding around and move to Florida where you spend most of your time.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    The newer CEO of the company is the younger generation and they are greedy.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Value City Furniture

    Pros

    It's 100% commission in sales. You make your own money.
    With multiple salespeople on the floor it is easy to schedule your vacations.

    Cons

    Hours- work most weekends, holidays and you work 9-9 frequently.
    Corporate expects more but cuts pay/bonuses even if you (as a store) have done better than the previous year. They do not respect the hard work the employees give to their company.

    Advice to ManagementAdvice

    CARE about your hard working employees.

  8.  

    loving and new idea in life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Home Furnishing Consultant in Lanham, MD
    Current Employee - Home Furnishing Consultant in Lanham, MD

    I have been working at Value City Furniture full-time (less than a year)

    Pros

    I love the furniture and I love working the American people

    Cons

    we codinate well with all race and culture am selling for
    the company and getting to know more costumer

    Advice to ManagementAdvice

    they should provide more take with furniture for the quick take for costumer emergency ocastion

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Don't waste your time...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Value City Furniture full-time (more than 8 years)

    Pros

    Weekly paycheck, health benefits, vacation pay, and in some instances the people you work with

    Cons

    Upper management has no follow through, continually bringing new managers in from the outside...Don't seem to have much confidence in current employees or interest in growing them. Company doesn't make it very appealing for employees to want to move up as they offer no real incentives for their managers they are more interested in giving everything to customers...then they take away raises and 401k matching....wow

    Advice to ManagementAdvice

    Grow some

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Great pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Home Furnishing Consultant in Catonsville, MD
    Former Employee - Home Furnishing Consultant in Catonsville, MD

    I worked at Value City Furniture full-time (more than a year)

    Pros

    Great pay and wonderful customers!

    Cons

    Horrible hours! Co-workers were low-down, backstabbing, thieves!

    Advice to ManagementAdvice

    Watch the sales floor to keep it civil!

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Seat of your pants opperation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Value City Furniture full-time (more than 5 years)

    Pros

    The company pays weekly, you also get a 30% discount on purchases, this discount can also be used at DSW because Value City Furniture's owning family (Schotenstein) are on the board and are the majority stock holders! Can usually negotiate, a lower price for clearance items for yourself. The products they sell are of high quality and at a lower price than the store down the street. Great co-workers!

    Cons

    This is a family owned company, the cronyism and nepotism are rampant. I know of a lot of district managers and higher ups that have their positions only because they looked the other way when it came to doing illegal practices, such as having employees work overtime but saying those extra hours weren't in the budget, and putting that time on next week's pay, but without the overtime amount!! This happened to me, so I know it happens. I worked there for 7 years and my position was elminated twice, but I was moved to different postions, and of course like corporate magic, I assumed all the duties I had before but with less pay! Like the title of this review states, this is a seat of your pants opperation! I think if this were a publicly traded company the extream amount of profit loss and bad organizational decisions would send it into junk status. There's some way that a store can stay open 14 years but only turn a profit one quater, and it's probably dirty!

    Advice to ManagementAdvice

    Stop trying to grow too fast, hire an outside merchandising consultant for your corporate headquarters, get every store operationally and visually on the same page. Your manager meetings are a joke, these should be more than a dog and pony show for some executive getting excited about a new floor layout or a new line up of merchandise. Use this time to develop leaders, not future corporate criminals!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Work at Value City Furniture? Share Your Experiences

Value City Furniture

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.