Value City Furniture

  www.vcf.com
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Value City Furniture Reviews

Updated July 16, 2014
Updated July 16, 2014
53 Reviews

2.8
53 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Jay L. Schottenstein
36 Ratings

Review Highlights

Pros
  • Friendly co works, pay was about industry standard with good benefits (in 5 reviews)

  • Customer Service based foundation (in 3 reviews)


Cons
  • Like all sales jobs your work schedule can vary and sometimes you work over 40 hours (in 5 reviews)

  • Customer Service is an underpaid position which requires you to be in mutiple position while be paid for one (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company to work for, but you will work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    Pros

    Company is filled with great people. Has really taken a step forward toward changing perception of the company with new branding concept.

    Cons

    Work load is rough. Management is very hands on. Always busy from start of day till end.

    Advice to ManagementAdvice

    Need more budget for store staff so mgrs are doing what they are hired to do

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    manager

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    As a manager you are most likely smarter then your boss

    Cons

    A clear direction of what the identity of the company is and will be.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    Pros

    Mostly great piers to work with. Four of 5 regional managers are professional and knowledgeable. One regional manager is ethically and morally under developed.

    Cons

    Corporate changes directions very quickly and often.

    Advice to ManagementAdvice

    Keep your numbers up and head down. Don't add to discussions.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Never settle, stagnant pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    Pros

    Other employees make working here tolerable. Paid weekly. The President is young, some of the recent changes seem to be steering the company in the right direction.

    Cons

    Dated polices and procedures. System technology is ancient. Nepotism runs rampant. Expect to work every holiday and weekend, you will not have a life outside of work. You will be told to work 70 hours a week if that is what it takes to get the job done. When you divide your pay by hours worked, you will discover that the warehouse and office leads take home more money. Vacation time will blacked out more than half of the year. New CEO every couple of years means constant change. They eliminated jobs, added the work to the Assistant Managers and the money saved allows the General Managers to bonus, while they sit in their office Monday - Friday barely working 35 hours a week. Departments at corporate office have no sense of urgency, if you have an issue with your benefits, you will literally wait weeks for a response or resolution. They changed people's titles and job descriptions without giving a thought that everyone who worked to get promoted to Assistant Manager just got demoted so that an untrained Sales Manager with no responsibilities to budgets, scheduling, customer service issues, or manager on duty responsibilities can become their boss.

    Advice to ManagementAdvice

    Corporate office is so far removed from reality of what it is like to actually execute what is expected. Seriously need to think things out and check with legal before you make drastic changes.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    If you pay attention to the customer and do your job you can make a comfortable living.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager
    Current Employee - Sales Manager

    Pros

    Good pay structure
    Positive company
    Sales driven
    Customer oriented

    Cons

    Managment could support there people better, and stand behind there sales staff more.
    Better insurance and benefits program.
    Inside promoting could be more of a benefit if there was no prejudging.

    Advice to ManagementAdvice

    Watch your store managment to make sure your sales staff are treating the customers in a positive manner.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Great Sales position but poor benefit options and commission only pays once a month

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Home Furnishing Consultant  in  North Olmsted, OH
    Current Employee - Home Furnishing Consultant in North Olmsted, OH

    Pros

    Awesome sales experience, individualized results, achievable goals, good commission rates, great customer service experience, longevity, decent promotion opportunities.

    Cons

    Benefits options are limited, commission only pays once a month with a weekly hourly pay but it is not enough, teams are too compettitive and there is no reason for it, long hours and poor scheduling, work every holiday but Easter and Christmas. Required to work all other holidays.

    Advice to ManagementAdvice

    Change team stucture, weekly commission pay outs or bi-weekly payouts, better schedules, holiday rotations.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    You're not selling furniture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant  in  Chesapeake, VA
    Former Employee - Sales Consultant in Chesapeake, VA

    Pros

    4 day work week. friendly atmosphere. good time off policies. fair compensation. good quality furniture, usually in stock.

    Cons

    all your pressure is on furniture and fabric protection sales. I did okay at selling it, but when I found out they don't actually treat the fabric with the stuff I was selling, I had to go.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Totally mismanaged by inexperienced people

    Former Employee - Manager  in  Richmond, VA
    Former Employee - Manager in Richmond, VA

    Pros

    Employee discount and medical insurance were really good. If the manager "liked" you you could work whatever you wanted , if not, you were pretty screwed

    Cons

    Regional mgmt was the worst .oval store mgrs cater to their favorites and nepotism is rampant . Somehow they are able to get many of the previous negative comments here removed! Let's see how long this one lasts

    Advice to ManagementAdvice

    Look at what's really going on out in the field and, oh, don't delete this post

    Neutral Outlook
    Disapproves of CEO
  10.  

    Very laid back sales floor.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    If you are a shark you can make a lot of money, $60k +.

    Cons

    The sales quotas can seem unobtainable.

  11. 1 person found this helpful  

    Impressive and well run company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    This company has no debt and that is very important to someone who has worked for two other National companies that went bankrupt. The business practice and ethics of this company are top notch. Major emphasis on ensuring a perfect customer experience from making the purchase right through to the delivery process.

    Cons

    It's retail and that means we are here on those holidays that others spend around the backyard grill. But it is a life that I have chosen and the rewards are worth the effort.

    Advice to ManagementAdvice

    Great job supporting the military on Operation Homefront. Let's also reach out to our armed forces on a regular basis.

    Recommends
    Positive Outlook
    Approves of CEO

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