Value Village Reviews

Updated April 28, 2015
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2.8
82 Reviews
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Recommend to a friend
Approve of CEO
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Ken Alterman
19 Ratings

Pros
  • other team members friendly and helpful (in 6 reviews)

  • There's a 50% employee discount, so I got half off of almost everything (in 4 reviews)

Cons
  • 4-5 hour shifts mostly, dirty work conditions, back room freezing, rodents, high workplace injury, management needs to start listening to the employees (in 5 reviews)

  • Very dirty work conditions in the back which are unsafe (in 3 reviews)

More Pros and Cons

Employee Reviews

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  1. Good experience builder

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Roswell, GA
    Current Employee - Assistant Manager in Roswell, GA

    I have been working at Value Village full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Love the store management team and they are always willing to help advance you

    Cons

    Corporate is a huge pain and ownership is constantly sticking there noses into your store

    Advice to Management

    Stay out of the stores, let the GM and ASM's do there job

  2. Loved fellow employees, would never work for corporation again.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Material Handler/Cashier in Edmonds, WA
    Former Employee - Material Handler/Cashier in Edmonds, WA

    I worked at Value Village

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    It's a good job if just getting back on your feet or as just new to working in general.

    Cons

    Entice you with promises of promotion but never take time to go further, too little pay for bone breaking work-literally. Injured 3x's in 2 years.

    Advice to Management

    N/a

  3. worked too many hours for salaried manager,paid 50 always worked more.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Value Village full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    good discount on all non sale items

    Cons

    owner very unfriendly and extremely moody

    Advice to Management

    Be nicer to employess

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Not liking this position so far.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Capitol Hill, WA
    Former Employee - Sales Associate in Capitol Hill, WA

    I worked at Value Village part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Laid back atmosphere
    Some decent customers
    Discount - 50%

    Cons

    Laid back to a fault
    Miscommunication - told how to do one task several different ways and only know how to actually do it correctly when reprimanded by supervisor
    Back breaking work for minimum wage
    Very rude customers, ranging from crazies to junkies, or simply rude as hell
    Given one job but expected to be backup for different departments - for some reason they don't fill all positions, maybe to milk each employee for as much as they possibly can. This perhaps does not sound like a big deal but when you are the only person for your specific dept and have to manage other empty depts, you easily get extremely behind in your own work.
    Bare minimum breaks - I was scheduled for one half hour break in 8 hours. Pretty sure that's illegal, but what do they care?

    Advice to Management

    Pay your employees what they deserve. It is absurd that we're given the bare minimum and compensate for you guys cutting labor costs.

  6. The company is not bad, I think the work load and time management could be handled a little more better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Atlanta, GA
    Former Employee - Assistant Store Manager in Atlanta, GA

    I worked at Value Village full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Pay is ok, benefits are good.

    Cons

    Work hours are atrocious.

  7. Dysfunctional!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Production Team Member in Bellingham, WA
    Former Employee - Production Team Member in Bellingham, WA

    I worked at Value Village full-time (More than a year)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good for young people
    Excellent resume building opportunity
    If you suck up real hard, you'll never leave.
    Great food!
    Fun environment!
    You get to dress up.
    Employee costume rental during Halloween!
    Employees are encouraged to be friends and management will hire people you refer to them.
    Employee Discounts
    Overtime is readily available for production.
    They do give to a local non profit, but this company is openly For Profit which is an honest thing for this company to boast.

    Cons

    If you suck up real hard, you'll never leave.
    Production Teams are not up to OSHA safety standards in my opinion.
    Want a disease? Try stabbing yourself with a tagging gun repeatedly because YOU MUST meet quota. Junkie needles and human fecal matter while sorting.
    Want endless overtime and zero work/life balance? Try production!
    I was sick WAY more often that year working at Value Village than I was before or since. Very dirty!
    Harassed by members of production management, left in tears on many days and I am not a wimp! (Sexual & Verbal harassment)
    No regular raises. Management procrastinates on purpose so you can't move up.
    Favoritism among employees/management who are sexually attracted to one another.
    Work could be a nightmare in the morning. (6am store organizing)

    Advice to Management

    Stop manipulating your team and your target audience of consumers. Screen management better! Give your production staff first pick with merch. Competitive Wages are something this company can introduce. Senior employees need to be paid more than $12/hr. Regular raises and safety procedures should be high priority to keep employees engaged and positive! Keep your old employees around, the customers love a familiar face!

  8. Village Life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Value Village

    Pros

    Fun environment to work in. Very much a recycling business.

    Cons

    Way too much micro managing

  9. Fun times, but a lot of miscommunication

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Value Village in Seattle, WA
    Current Employee - Value Village in Seattle, WA

    I have been working at Value Village

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great people, consistent raises, recognition for hard work

    Cons

    Lack of communication between managers, quotas

    Advice to Management

    Talk to each other and your team members! Everybody wants to know where they're at and where they need to be.

  10. Great co workers, terrible customers, ehh benefits

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    Current Employee - Production
    Current Employee - Production

    I have been working at Value Village

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Paid vacation after six months
    Opportunity to bonus
    Co workers are good people
    Free food on sale days
      The people i work with are very compassionate and really care about how you're doing and they feel more like real people than just people you work with.

    Cons

    Filthy work environment
    customers are pretty sketchy and sometimes rude
    very speed oriented
    Not much room to grow
       Honestly i started out temporary but was kept on. I worked just as hard as everyone else and just as many hours. I found out everyone who was there all quarter would get a bonus. Well, they double bonused. I didn't get said bonus because I STARTED OUT temporary. In my opinion that's cheating me out $300. Also, You qualify for benefits after two months, but if your two months mark is after the open enrollment is over, You have to wait until next year

  11. Fast paced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Value Village

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    You hold your future here. Very good structure and smart business ethics

    Cons

    Too much multitasking. Not for the lazy.

    Advice to Management

    Need to make things simpler, not necessarily easier.

Value Village Photos

The back area behind the production area

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