Value Village Reviews

Updated July 28, 2015
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2.7
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Recommend to a friend
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Ken Alterman
26 Ratings

Pros
  • There's a 50% employee discount, so I got half off of almost everything (in 4 reviews)

  • Company growth, entry level careers, decent wages (in 3 reviews)

Cons
  • Upper management does not seem to be aware of the issues on the floor level (in 4 reviews)

  • Low pay, dirty, and inconsistent application of company policy even within the same store (in 3 reviews)

More Pros and Cons

103 Employee Reviews

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  1. Great Customers, Disorganized Organization

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Team Member in Seattle, WA
    Current Employee - Production Team Member in Seattle, WA

    I have been working at Value Village full-time (More than 3 years)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    In house management used transparency and trust to elicit high work ethics from employees. Ideas for projects were welcome and supported. Excellent product selection.

    Cons

    Stores are not given enough resources to make the customer experience better, oftentimes. Also, corporate changes policy and procedures frequently, giving the impression that they lack direction.

    Advice to Management

    Stop making it impossible to earn bonuses. Your employees work very hard and when they have great sales and still fall short because you have lumped a past quarter's shortfall into the target sales goal, they suffer. Either that or find a different way to provide incentives.


  2. CDC ambassador

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kent, WA
    Current Employee - Anonymous Employee in Kent, WA

    I have been working at Value Village full-time (Less than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    The job keeps you busy, making the day go by faster. You learn different areas of the store. And have a chance to grow if your good.

    Cons

    You don't get paid enough if you're a hard worker. They take advantage of you and depend on you to do everything by yourself with no reward.

    Advice to Management

    Pay your employees the right amount for all the hard work they do. Then will they want to stay with the company


  3. Overall Decent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Co-Manager in Atlanta, GA
    Former Employee - Co-Manager in Atlanta, GA

    I worked at Value Village

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Decent Pay, fun work environment

    Cons

    low income customers and located in low end plazas

    Advice to Management

    hire more educated managers


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  5. Helpful (1)

    The Village

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Conyers, GA
    Former Employee - Assistant Store Manager in Conyers, GA

    I worked at Value Village (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You get three weeks vacation within the first two years.

    Cons

    There is no work life balance. The compensation and benefits are horrible.

    Advice to Management

    Keep up the horrible work!!!


  6. Lousy pay/Excellent benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Everett, WA
    Former Employee - Anonymous Employee in Everett, WA

    I worked at Value Village (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Benefits are great. Employees are are great (some management not included in this)

    Cons

    Current manager plays favorites, you can get away with murder there if you kiss the managers butt!! Reasons why i quit... -acquired new retail sales manager (Whats NOT Best for business) -Disliked current manager. -annual raises are terrible. -Way too many drug addicts and management doesn't care if they steal or just look the other way. -Supervisors just stay in office and acts like there working. -Forced to sign up people for club cards (4 a day). if you don't you get a write up. You cant force people to sign up, these club cards are a joke. -Certain supervisors will yell at you in front of customers, customers tell me this on a weekly basis always talking about the same supervisor. -If you want to work there for a while its not how well you work its who's butt you kiss..

    Advice to Management

    STOP PLAYING FAVORITES!!! Theres a reason that 6+ employees gave 2 week notices all employees up front (operations) Most management needs to step the professionalism up quite a bit. Trust me i still keep in touch with current employees you better think of something fast before hallow ween comes cause there will be about 25% of the people will have about 6+ months exp and everyone will be new and all those new people will quit when they realize how terrible management is.


  7. Loved fellow employees, would never work for corporation again.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Material Handler/Cashier in Edmonds, WA
    Former Employee - Material Handler/Cashier in Edmonds, WA

    I worked at Value Village

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    It's a good job if just getting back on your feet or as just new to working in general.

    Cons

    Entice you with promises of promotion but never take time to go further, too little pay for bone breaking work-literally. Injured 3x's in 2 years.

    Advice to Management

    N/a


  8. Good experience builder

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Roswell, GA
    Current Employee - Assistant Manager in Roswell, GA

    I have been working at Value Village full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Love the store management team and they are always willing to help advance you

    Cons

    Corporate is a huge pain and ownership is constantly sticking there noses into your store

    Advice to Management

    Stay out of the stores, let the GM and ASM's do there job


  9. worked too many hours for salaried manager,paid 50 always worked more.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Value Village full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    good discount on all non sale items

    Cons

    owner very unfriendly and extremely moody

    Advice to Management

    Be nicer to employess


  10. Not liking this position so far.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Capitol Hill, WA
    Former Employee - Sales Associate in Capitol Hill, WA

    I worked at Value Village part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Laid back atmosphere Some decent customers Discount - 50%

    Cons

    Laid back to a fault Miscommunication - told how to do one task several different ways and only know how to actually do it correctly when reprimanded by supervisor Back breaking work for minimum wage Very rude customers, ranging from crazies to junkies, or simply rude as hell Given one job but expected to be backup for different departments - for some reason they don't fill all positions, maybe to milk each employee for as much as they possibly can. This perhaps does not sound like a big deal but when you are the only person for your specific dept and have to manage other empty depts, you easily get extremely behind in your own work. Bare minimum breaks - I was scheduled for one half hour break in 8 hours. Pretty sure that's illegal, but what do they care?

    Advice to Management

    Pay your employees what they deserve. It is absurd that we're given the bare minimum and compensate for you guys cutting labor costs.


  11. The company is not bad, I think the work load and time management could be handled a little more better.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Atlanta, GA
    Former Employee - Assistant Store Manager in Atlanta, GA

    I worked at Value Village full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Pay is ok, benefits are good.

    Cons

    Work hours are atrocious.



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