Value Village Reviews

Updated July 24, 2015
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2.7
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Ken Alterman
26 Ratings

Pros
  • There's a 50% employee discount, so I got half off of almost everything (in 4 reviews)

  • Company growth, entry level careers, decent wages (in 3 reviews)

Cons
  • Upper management does not seem to be aware of the issues on the floor level (in 4 reviews)

  • Low pay, dirty, and inconsistent application of company policy even within the same store (in 3 reviews)

More Pros and Cons

102 Employee Reviews

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  1. Overall Decent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Co-Manager in Atlanta, GA
    Former Employee - Co-Manager in Atlanta, GA

    I worked at Value Village

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Decent Pay, fun work environment

    Cons

    low income customers and located in low end plazas

    Advice to Management

    hire more educated managers


  2. CDC ambassador

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kent, WA
    Current Employee - Anonymous Employee in Kent, WA

    I have been working at Value Village full-time (Less than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    The job keeps you busy, making the day go by faster. You learn different areas of the store. And have a chance to grow if your good.

    Cons

    You don't get paid enough if you're a hard worker. They take advantage of you and depend on you to do everything by yourself with no reward.

    Advice to Management

    Pay your employees the right amount for all the hard work they do. Then will they want to stay with the company


  3. Helpful (1)

    The Village

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Conyers, GA
    Former Employee - Assistant Store Manager in Conyers, GA

    I worked at Value Village (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You get three weeks vacation within the first two years.

    Cons

    There is no work life balance. The compensation and benefits are horrible.

    Advice to Management

    Keep up the horrible work!!!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Lousy pay/Excellent benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Everett, WA
    Former Employee - Anonymous Employee in Everett, WA

    I worked at Value Village (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Benefits are great. Employees are are great (some management not included in this)

    Cons

    Current manager plays favorites, you can get away with murder there if you kiss the managers butt!! Reasons why i quit... -acquired new retail sales manager (Whats NOT Best for business) -Disliked current manager. -annual raises are terrible. -Way too many drug addicts and management doesn't care if they steal or just look the other way. -Supervisors just stay in office and acts like there working. -Forced to sign up people for club cards (4 a day). if you don't you get a write up. You cant force people to sign up, these club cards are a joke. -Certain supervisors will yell at you in front of customers, customers tell me this on a weekly basis always talking about the same supervisor. -If you want to work there for a while its not how well you work its who's butt you kiss..

    Advice to Management

    STOP PLAYING FAVORITES!!! Theres a reason that 6+ employees gave 2 week notices all employees up front (operations) Most management needs to step the professionalism up quite a bit. Trust me i still keep in touch with current employees you better think of something fast before hallow ween comes cause there will be about 25% of the people will have about 6+ months exp and everyone will be new and all those new people will quit when they realize how terrible management is.


  6. Loved fellow employees, would never work for corporation again.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Material Handler/Cashier in Edmonds, WA
    Former Employee - Material Handler/Cashier in Edmonds, WA

    I worked at Value Village

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    It's a good job if just getting back on your feet or as just new to working in general.

    Cons

    Entice you with promises of promotion but never take time to go further, too little pay for bone breaking work-literally. Injured 3x's in 2 years.

    Advice to Management

    N/a


  7. Good experience builder

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Roswell, GA
    Current Employee - Assistant Manager in Roswell, GA

    I have been working at Value Village full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Love the store management team and they are always willing to help advance you

    Cons

    Corporate is a huge pain and ownership is constantly sticking there noses into your store

    Advice to Management

    Stay out of the stores, let the GM and ASM's do there job


  8. worked too many hours for salaried manager,paid 50 always worked more.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Value Village full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    good discount on all non sale items

    Cons

    owner very unfriendly and extremely moody

    Advice to Management

    Be nicer to employess


  9. Not liking this position so far.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Capitol Hill, WA
    Former Employee - Sales Associate in Capitol Hill, WA

    I worked at Value Village part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Laid back atmosphere Some decent customers Discount - 50%

    Cons

    Laid back to a fault Miscommunication - told how to do one task several different ways and only know how to actually do it correctly when reprimanded by supervisor Back breaking work for minimum wage Very rude customers, ranging from crazies to junkies, or simply rude as hell Given one job but expected to be backup for different departments - for some reason they don't fill all positions, maybe to milk each employee for as much as they possibly can. This perhaps does not sound like a big deal but when you are the only person for your specific dept and have to manage other empty depts, you easily get extremely behind in your own work. Bare minimum breaks - I was scheduled for one half hour break in 8 hours. Pretty sure that's illegal, but what do they care?

    Advice to Management

    Pay your employees what they deserve. It is absurd that we're given the bare minimum and compensate for you guys cutting labor costs.


  10. The company is not bad, I think the work load and time management could be handled a little more better.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Atlanta, GA
    Former Employee - Assistant Store Manager in Atlanta, GA

    I worked at Value Village full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Pay is ok, benefits are good.

    Cons

    Work hours are atrocious.


  11. Dysfunctional!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Team Member in Bellingham, WA
    Former Employee - Production Team Member in Bellingham, WA

    I worked at Value Village full-time (More than a year)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good for young people Excellent resume building opportunity If you suck up real hard, you'll never leave. Great food! Fun environment! You get to dress up. Employee costume rental during Halloween! Employees are encouraged to be friends and management will hire people you refer to them. Employee Discounts Overtime is readily available for production. They do give to a local non profit, but this company is openly For Profit which is an honest thing for this company to boast.

    Cons

    If you suck up real hard, you'll never leave. Production Teams are not up to OSHA safety standards in my opinion. Want a disease? Try stabbing yourself with a tagging gun repeatedly because YOU MUST meet quota. Junkie needles and human fecal matter while sorting. Want endless overtime and zero work/life balance? Try production! I was sick WAY more often that year working at Value Village than I was before or since. Very dirty! Harassed by members of production management, left in tears on many days and I am not a wimp! (Sexual & Verbal harassment) No regular raises. Management procrastinates on purpose so you can't move up. Favoritism among employees/management who are sexually attracted to one another. Work could be a nightmare in the morning. (6am store organizing)

    Advice to Management

    Stop manipulating your team and your target audience of consumers. Screen management better! Give your production staff first pick with merch. Competitive Wages are something this company can introduce. Senior employees need to be paid more than $12/hr. Regular raises and safety procedures should be high priority to keep employees engaged and positive! Keep your old employees around, the customers love a familiar face!



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