Value Village Reviews

Updated August 31, 2015
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2.7
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Recommend to a friend
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Ken Alterman
27 Ratings

Pros
  • There's a 50% employee discount, so I got half off of almost everything (in 4 reviews)

  • Company growth, entry level careers, decent wages (in 3 reviews)

Cons
  • Upper management does not seem to be aware of the issues on the floor level (in 4 reviews)

  • Low pay, dirty, and inconsistent application of company policy even within the same store (in 3 reviews)

More Pros and Cons

106 Employee Reviews

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  1. job

    Current Employee - Cashier in Shrewsbury, MO
    Current Employee - Cashier in Shrewsbury, MO
    Recommends

    Pros

    You will get to see a lot of antique and other interesting things that's donated. I worked with a diverse crew and learned and heard about different cultures.

    Cons

    Managers can be rude when the owner comes in and things are not going well, like lack of donations, if the items are not priced right, if sales on down.

    Advice to Management

    Work as if boss is there everyday that way when he comes things will not get chacotic.


  2. new store

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Value Village full-time (Less than a year)

    Pros

    Great discount, good benefits, great customers

    Cons

    Lack of communication from management to workers. Constant reference to quota and quantity over quality Also, I get a LOT of complaints from customers about the mansion of our CEO...many folks need to scrape by, and to hear that someone owns a multi million dollar home, from donations, is salt in the wound sometimes.

    Advice to Management

    TALK to your team members! Talk to them as equals. If a department is doing poorly, ASK the members what help they need, don't just butt in. I'm seriously thinking of giving notice, all because a manager (from operations, when I'm in production) made a decision that negatively affects my department. Remember, your TEAM MEMBERS are you best and ultimately ONLY asset.


  3. Great Customers, Disorganized Organization

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Team Member in Seattle, WA
    Current Employee - Production Team Member in Seattle, WA
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Value Village full-time (More than 3 years)

    Pros

    In house management used transparency and trust to elicit high work ethics from employees. Ideas for projects were welcome and supported. Excellent product selection.

    Cons

    Stores are not given enough resources to make the customer experience better, oftentimes. Also, corporate changes policy and procedures frequently, giving the impression that they lack direction.

    Advice to Management

    Stop making it impossible to earn bonuses. Your employees work very hard and when they have great sales and still fall short because you have lumped a past quarter's shortfall into the target sales goal, they suffer. Either that or find a different way to provide incentives.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. CDC ambassador

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kent, WA
    Current Employee - Anonymous Employee in Kent, WA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Value Village full-time (Less than a year)

    Pros

    The job keeps you busy, making the day go by faster. You learn different areas of the store. And have a chance to grow if your good.

    Cons

    You don't get paid enough if you're a hard worker. They take advantage of you and depend on you to do everything by yourself with no reward.

    Advice to Management

    Pay your employees the right amount for all the hard work they do. Then will they want to stay with the company


  6. Overall Decent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Co-Manager in Atlanta, GA
    Former Employee - Co-Manager in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Decent Pay, fun work environment

    Cons

    low income customers and located in low end plazas

    Advice to Management

    hire more educated managers


  7. Helpful (2)

    The Village

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Conyers, GA
    Former Employee - Assistant Store Manager in Conyers, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Value Village (More than 3 years)

    Pros

    You get three weeks vacation within the first two years.

    Cons

    There is no work life balance. The compensation and benefits are horrible.

    Advice to Management

    Keep up the horrible work!!!


  8. Lousy pay/Excellent benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Everett, WA
    Former Employee - Anonymous Employee in Everett, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Value Village (More than 8 years)

    Pros

    Benefits are great. Employees are are great (some management not included in this)

    Cons

    Current manager plays favorites, you can get away with murder there if you kiss the managers butt!! Reasons why i quit... -acquired new retail sales manager (Whats NOT Best for business) -Disliked current manager. -annual raises are terrible. -Way too many drug addicts and management doesn't care if they steal or just look the other way. -Supervisors just stay in office and acts like there working. -Forced to sign up people for club cards (4 a day). if you don't you get a write up. You cant force people to sign up, these club cards are a joke. -Certain supervisors will yell at you in front of customers, customers tell me this on a weekly basis always talking about the same supervisor. -If you want to work there for a while its not how well you work its who's butt you kiss..

    Advice to Management

    STOP PLAYING FAVORITES!!! Theres a reason that 6+ employees gave 2 week notices all employees up front (operations) Most management needs to step the professionalism up quite a bit. Trust me i still keep in touch with current employees you better think of something fast before hallow ween comes cause there will be about 25% of the people will have about 6+ months exp and everyone will be new and all those new people will quit when they realize how terrible management is.


  9. Loved fellow employees, would never work for corporation again.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Material Handler/Cashier in Edmonds, WA
    Former Employee - Material Handler/Cashier in Edmonds, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    It's a good job if just getting back on your feet or as just new to working in general.

    Cons

    Entice you with promises of promotion but never take time to go further, too little pay for bone breaking work-literally. Injured 3x's in 2 years.

    Advice to Management

    N/a


  10. Helpful (1)

    Good experience builder

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Roswell, GA
    Current Employee - Assistant Manager in Roswell, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Value Village full-time (More than a year)

    Pros

    Love the store management team and they are always willing to help advance you

    Cons

    Corporate is a huge pain and ownership is constantly sticking there noses into your store

    Advice to Management

    Stay out of the stores, let the GM and ASM's do there job


  11. worked too many hours for salaried manager,paid 50 always worked more.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Value Village full-time (Less than a year)

    Pros

    good discount on all non sale items

    Cons

    owner very unfriendly and extremely moody

    Advice to Management

    Be nicer to employess



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