ValueOptions

www.valueoptions.com
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ValueOptions Reviews

Updated February 8, 2015
Updated February 8, 2015
87 Reviews
2.7
87 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Timothy Murphy
0 Ratings

Review Highlights

Pros
  • Opportunities for advancement and work from home on average 1-2 days per week (in 6 reviews)

  • Retention, low turn over and good benefits for leave/timeoff (in 8 reviews)


Cons
  • I would like to see the company bring back 401K match (in 7 reviews)

  • The paid time off is average and health insurance benefits are substandard (in 5 reviews)

More Highlights

Employee Reviews

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  1.  

    Business Systems Analyst II

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Systems Analyst II
    Current Employee - Business Systems Analyst II

    I have been working at ValueOptions

    Pros

    Benefits are excellent; Time-off is above-average

    Cons

    Can't thing of anything negative

    Advice to ManagementAdvice

    Management in my office is better than any other place I have worked!

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Report Screener

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ValueOptions full-time (more than a year)

    Pros

    Gain professional experience in managed care - it seemed to be LGBT friendly

    Cons

    Low Pay - Strict Hostile Work Environment

    Advice to ManagementAdvice

    No esprit-de-corps. Funny how a company filled with Humans Service 'pros' seems to have an inordinate number of Dilbert-esque personalities especially mid-management. I always go this feeling people (mgt) are anxious about getting in trouble/losing job and therefore they drill it to subordinates.

    Doesn't Recommend
    No opinion of CEO
  3.  

    Awesome Federal Program!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ValueOptions full-time (more than 3 years)

    Pros

    Great organizational structure and support from the top. Lots of recent promotions within to folks who deserved it. Leadership is top notch as they care about their employees and their success. Good work is recognized and encouraged. Good pay and benefits. Love serving our military!

    Cons

    Clinicians working on phones can get monotonous but if you are motivated for special projects, you will be assigned one.

    Advice to ManagementAdvice

    Keep doing what you're doing! Continue to talk to and make yourselves visible to your employees. It is much appreciated!

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Corporate needs to be more involved with Service Centers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA

    I worked at ValueOptions

    Pros

    The people in the office were great. I enjoyed the work I was doing; I just wasn't allowed to do it. This could have been a great place to work and a great opportunity, if leadership was in place.

    Cons

    Onsite leadership in certain departments is lacking. There is no consistency and Corporate is not handling things appropriately. There needs to be more corporate involvement until local departmental leadership gets an better handle on things.

    Advice to ManagementAdvice

    Planning ahead is imperative. Placing qualified people in positions of management, instead of focusing on friendship and helping employees out by giving them a job they are not qualified to do, is a better use of time.

    When management is floundering due to lack of knowledge and experience and does not ask their staff for insight or help, the staff suffer, and management is ineffective.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    LOVED MY JOB

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Coppell, TX
    Former Employee - Customer Service Representative in Coppell, TX

    I worked at ValueOptions full-time (more than 3 years)

    Pros

    Opportunity for promotions with pay. Many resources to get help when you need it. Great pay.

    Cons

    Dept was moved to NY. Not enough staff so it was VERY DIFFICULT to get any time off.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    This is by far the WORST company I've ever worked for!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Provider Relations Representative in Colorado Springs, CO
    Former Employee - Provider Relations Representative in Colorado Springs, CO

    I worked at ValueOptions full-time (more than a year)

    Pros

    The job is very easy

    Cons

    Hostile working environment, vindictive co-workers, incompetent upper management, no chance for advancement

    Advice to ManagementAdvice

    ADVICE TO POTENTIAL EMPLOYEES: Don't do it! This company will try to ruin a good person! Unless you are the type of person who enjoys backstabbing other people and throwing other people under the bus, this company will not be a good fit for you. A typical day at work consisted of dealing with very unhappy and miserable co-workers (mostly all catty and immature women) complaining and whining about their work loads and that they have more work than everyone else. My department was full of lazy people, who never wanted to work and tried to hand off all of the tasks they didn't want to do to others on the team, or just not complete the tasks at all. Day in and day out my co-workers complained about everything and everyone, not to mention would throw everyone else under the bus every chance they got in order to keep the attention off of themselves and try to make themselves look good to our boss. If something went wrong within the department, the person to blame would never take ownership, but would try to pass the buck to someone else on the team so they would get in trouble. I've never been around such negative, vindictive, and hateful people, anywhere, ever! I saw quite a few people get fired or end up quitting because certain people on the team who were the bosses "favorites" kept throwing them under the bus and trying to get them into trouble for everything and anything! If you weren't one of the boss's "faves" and in with the backstabbing co-coworkers who threw everyone under the bus, you were treated as an outcast and thrown under the bus, too. If you try to mind your own business and not get involved in the company politics, you will get dinged for it. Don't even think about going to HR about anything. They are in cahoots with upper management and not on the employee's side. Upper management is also very incompetent, unprofessional, and doesn't have any business managing others. They barely get along with each other and also like to promote a hostile working environment. They like to keep the different departments divided instead of promoting a team environment. Most of the departments within the company don't get along because of this division and will shift blame when things go wrong.

    You also receive very poor training when you take a position with this company. Training usually consists of 2 days. My job was actually a piece of cake, however whenever I did have questions, there was no one to turn to for support. Half of the time you're given the wrong information or you have to wait weeks for some kind of answer. For the most part you are left hanging and having to wing your job.

    There is nothing really positive I can say about VO. There is no unity here and it's definitely far from a team environment. The pennies they offer for a wage are average and aren't worth the aggravation, frustration, and stress of the environment you have to work in. They offer expensive health/dental insurance benefits, and a 401K that they don't match at all. There is very little chance for advancement with VO unless you like to brown-nose and throw your co-workers under the bus. If you do end up taking a job with this company, be VERY careful and watch your back.....

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Great company! The CEO is progressive and works to continue to supply a superior product to clients and members.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clinical Care Manager in Coppell, TX
    Former Employee - Clinical Care Manager in Coppell, TX

    I worked at ValueOptions full-time (more than a year)

    Pros

    Balance between work and personal time was good. Co-workers and management were team focused and supportive.

    Cons

    Limited opportunities to advance within the company.

    Advice to ManagementAdvice

    I hope you don't change too much since you've merged with Beacon.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Credentialing Specialist

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ValueOptions

    Pros

    Great place to work with relax setting

    Cons

    pay is to low for the work needed to be completed

  10. 1 person found this helpful  

    Pointless, fruitless work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ValueOptions full-time (less than a year)

    Pros

    Worked from home with little oversight so it was easy to find a new job

    Cons

    Contract structure didn't seem ethical. No supervision. Actual job didn't match job description. No guidance in newly created role. Lower pay than non profits. Even lower mileage reimbursement than other companies. They did give me a new iphone but were then too cheap to even buy a text plan - what's the point?

    Advice to ManagementAdvice

    Pay some attention.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Destructive, Negative, Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Reston, VA
    Former Employee - Anonymous Employee in Reston, VA

    I worked at ValueOptions

    Pros

    The people who actually supported IT projects were smart, and dedicated.

    Cons

    Management is ruthless, and insulting to people who work hard and ethically. False appreciation. I've seen wonderful conscientious dedicated employees be ill treated just to fire them, and discriminating levels.

    Advice to ManagementAdvice

    There is no advice to offer management with cognitive dissonance.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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