ValueOptions Reviews

Updated March 26, 2015
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2.7
93 Reviews
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Recommend to a friend
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Timothy Murphy
2 Ratings

Pros
  • Opportunities for advancement and work from home on average 1-2 days per week (in 6 reviews)

  • Retention, low turn over and good benefits for leave/timeoff (in 8 reviews)

Cons
  • I would like to see the company bring back 401K match (in 7 reviews)

  • The paid time off is average and health insurance benefits are substandard (in 5 reviews)

More Pros and Cons

Employee Reviews

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  1. Not a bad place to gain experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Current Employee - Anonymous Employee in Pittsburgh, PA

    I have been working at ValueOptions full-time

    Pros

    PAL is decent, plenty of parking, relaxed dress code, salary is a step up from minimum wage

    Cons

    no room for upward growth, lots of negativity from long time staff members, morale is LOW, lots of infighting and petty behavior, poor communication between departments

    Advice to ManagementAdvice

    401k matching, invest in your employees, as a new employee it's discouraging to hear older employees (including some in management) complaining so much, consider hiring a more diverse workforce

    Neutral Outlook
    No opinion of CEO
  2. Working at ValueOptions was a good experience overall.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ValueOptions full-time

    Pros

    Flexible work from home policy, above average PAL, benefits, work-life balance.

    Cons

    Average pay, not enough team input on application specs, outdated work environment.

    Advice to ManagementAdvice

    Get more input from designers and developers when creating specs. They have a lot of creativity and insight to offer.

    Recommends
    Positive Outlook
    Approves of CEO
  3. Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Web Developer III in Reston, VA
    Current Employee - Corporate Web Developer III in Reston, VA

    I have been working at ValueOptions

    Pros

    Work life balance, decent benefits good people

    Cons

    No major issues, overall a good experience

    Recommends
    Positive Outlook
    Approves of CEO
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  5. They hired a large amount of people at once, then let us go within 2 months citing various reasons. However, we found ou

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clinical Customer Service Representative in Coppell, TX
    Former Employee - Clinical Customer Service Representative in Coppell, TX

    I worked at ValueOptions

    Pros

    The trainers were fantastic and so were the other employees that were representatives. Other teams and departments were great.

    Cons

    Bad schedules and hours. Weren't considerate of dangerous driving conditions. Most managers and upper management weren't very considerate of anything.

    Advice to ManagementAdvice

    Company values need to be better. Actually tell the truth to employees and stop treating them like robots.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. Excellent overall experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ValueOptions

    Pros

    Excellent Opportunity for Professional Growth

    Cons

    Recent lean Initiatives resulted in staffing cuts that negatively impacted completion of efforts

  7. Business Systems Analyst II

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Systems Analyst II
    Current Employee - Business Systems Analyst II

    I have been working at ValueOptions

    Pros

    Benefits are excellent; Time-off is above-average

    Cons

    Can't thing of anything negative

    Advice to ManagementAdvice

    Management in my office is better than any other place I have worked!

    Recommends
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful

    Look for another job. Horrible, nasty place to work !! Spare your Soul

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims in Latham, NY
    Former Employee - Claims in Latham, NY

    I worked at ValueOptions full-time (more than 3 years)

    Pros

    decent pay , but not worth the mental abuse.

    Cons

    Unfair management. Low raises. No 401k. Very bad work environment. Hostile atmosphere. They will set you up to be fired of they do not like you. The harder you work the worse they treat you. Double standards. You may need therapy to regain your self esteem. You will be stripped of pride, value and happiness. You will regret working here unless you are a family member or play the games of office politics. You will realize it is not you once you leave.

    Advice to ManagementAdvice

    Stop abusing good workers. Learn some people skills about fairness.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful

    Report Screener

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ValueOptions full-time (more than a year)

    Pros

    Gain professional experience in managed care - it seemed to be LGBT friendly

    Cons

    Low Pay - Strict Hostile Work Environment

    Advice to ManagementAdvice

    No esprit-de-corps. Funny how a company filled with Humans Service 'pros' seems to have an inordinate number of Dilbert-esque personalities especially mid-management. I always go this feeling people (mgt) are anxious about getting in trouble/losing job and therefore they drill it to subordinates.

    Doesn't Recommend
    No opinion of CEO
  10. Awesome Federal Program!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ValueOptions full-time (more than 3 years)

    Pros

    Great organizational structure and support from the top. Lots of recent promotions within to folks who deserved it. Leadership is top notch as they care about their employees and their success. Good work is recognized and encouraged. Good pay and benefits. Love serving our military!

    Cons

    Clinicians working on phones can get monotonous but if you are motivated for special projects, you will be assigned one.

    Advice to ManagementAdvice

    Keep doing what you're doing! Continue to talk to and make yourselves visible to your employees. It is much appreciated!

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful

    Corporate needs to be more involved with Service Centers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA

    I worked at ValueOptions

    Pros

    The people in the office were great. I enjoyed the work I was doing; I just wasn't allowed to do it. This could have been a great place to work and a great opportunity, if leadership was in place.

    Cons

    Onsite leadership in certain departments is lacking. There is no consistency and Corporate is not handling things appropriately. There needs to be more corporate involvement until local departmental leadership gets an better handle on things.

    Advice to ManagementAdvice

    Planning ahead is imperative. Placing qualified people in positions of management, instead of focusing on friendship and helping employees out by giving them a job they are not qualified to do, is a better use of time.

    When management is floundering due to lack of knowledge and experience and does not ask their staff for insight or help, the staff suffer, and management is ineffective.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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