ValueOptions

  www.valueoptions.com
  www.valueoptions.com

ValueOptions Reviews

Updated November 18, 2014
Updated November 18, 2014
78 Reviews
2.6
78 Reviews
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Approve of CEO
ValueOptions CEO Heyward Donigan
Heyward Donigan
37 Ratings

Review Highlights

Pros
  • Opportunities for advancement and work from home on average 1-2 days per week (in 6 reviews)

  • Retention, low turn over and good benefits for leave/timeoff (in 8 reviews)


Cons
  • I would like to see the company bring back 401K match (in 7 reviews)

  • No room for advancement, no employee incentives (in 3 reviews)

More Highlights

Employee Reviews

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  1.  

    Credentialing Specialist

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ValueOptions

    Pros

    Great place to work with relax setting

    Cons

    pay is to low for the work needed to be completed

  2.  

    Disorganized chaos personified!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clinical Care Manager in Mount Laurel, NJ
    Current Employee - Clinical Care Manager in Mount Laurel, NJ

    I have been working at ValueOptions full-time (less than an year)

    Pros

    Professional, supportive, and helpful co-workers. Other than that, the bathrooms are always clean and well stocked. Building security officers are more professional than most of the management team.

    Cons

    The company used a staffing agency to open this location. Many were offered positions and once in orientation were told that they would be in a different role. The management team is narcissistic at best and seem to be proud of the effects of their unprofessional and unsupportive behavior on their employees. The expectation far exceeds 40 hours a week. Breaks are few and far between. Bullying and micromanagement appear to be the norm. The paid time off is average and health insurance benefits are substandard.

    Advice to ManagementAdvice

    Perhaps with a focus on retention there would be less need for recruitment and training of new employees. Professionals prefer a work environment of mutual respect. You reap what you sow.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    sick culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ValueOptions full-time (more than an year)

    Pros

    colleagues are nice and talented and really the best available. This is because nice people only survive there for more than a few months if they are independent and have a thick skin. The pay is decent, the time off is decent. office was clean.

    Cons

    Something about the culture almost feels corrupt- atleast in the office I was in. It allows very dominant personalities to manipulate the policies. It makes honest ethical people almost have no choice but to leave. If they speak up, the company will find a way to fire them. I have never seen a place where someone can so easily be set up for doing nothing wrong. This can happen to an extent anywhere. But it is the only place where I have seen people show up on time for work, not call in sick, complete their work effectively and be criticized for nothing. It's almost abusive. There are some very nice people but the hr dept is not strong enough to deal with some of the ruthlessness that occurs. The amount of pressure they put on you, you may as well do something that pays a ton and gives you real power.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 3 people found this helpful  

    More cons than pros

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Provider Relations Representative in Colorado Springs, CO
    Former Employee - Provider Relations Representative in Colorado Springs, CO

    I worked at ValueOptions full-time (more than 10 years)

    Pros

    Benefits are market average. The organization backs their management's decisions even when they have been proven wrong. I guess that is a pro if you are a manager.

    Cons

    Lower than average salaries. Low morale. Not a lot of opportunity for advancement Bad management. HR department is totally company oriented and against the workers. Management are bully bosses. Management creates a hostile working environment. If you ever disagree with a manager or point out an error they have made, you have put your own job in jeopardy and management is not above lying to rid their department of the person who challenges them

    Advice to ManagementAdvice

    Try appreciating, rewarding, and giving credit to the staff who work hard to make you look good.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    ValueOptions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ValueOptions full-time (more than 8 years)

    Pros

    Career path was supported by my management. Projects were diverse and interesting. Benefits were acceptable.

    Cons

    Many times during projects time lines were not discussed thoroughly with the level of management that was responsible for rolling out the project. Much confusion and indecision during roll outs.

    Advice to ManagementAdvice

    Upper management tried to communicate during town hall meetings that became mundane and frankly a waste of time. The changes made in the benefits packages were in line with the current economic conditions.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    wouldn't recommend it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ValueOptions full-time (less than an year)

    Pros

    location from my home get to work in 7 minutes

    Cons

    everything about this place under paid and over worked

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ValueOptions full-time

    Pros

    I worked with a great group of people who were intelligent and knowledgeable. My supervisor is fantastic.

    Cons

    Company is constantly changing and layoffs are occurring; job security is an issue. Pay is below market value if you're not a clinician. Customer service department is lackluster and poorly trained, which makes your jobs more difficult. Career growth and raises are few and far between.

    Advice to ManagementAdvice

    Train customer service better and offer a better work environment instead of constantly worrying about numbers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    Most stressful and chaotic work environment that I have ever worked in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clinical Care Manager in Mount Laurel, NJ
    Current Employee - Clinical Care Manager in Mount Laurel, NJ

    I have been working at ValueOptions full-time (less than an year)

    Pros

    Salary and benefits are good, 4 weeks vacation, and competitive salary.

    Cons

    Chaotic work environment, unrealistic expectations, heavy workload, and disorganized management. There is inconsistent training, you get told different ways to do same thing by different managers. No time for lunch or breaks if you want to succeed. Some managers are very overworked and stressed and try to help but unable to be available. Many staff were hired to do one job and then put in another, even though this was not disclosed as a possibility when hired. They recently took over a new contract and seem to be having a great deal of difficulty managing this. They may be better with other contracts and other locations. High turnover and much discontent with newly hired staff.

    Advice to ManagementAdvice

    Be consistent and realistic in your training. Don't say you are hiring for one position and then expect people to be content and motivated to perform when you put them in a completely different position.

    Doesn't Recommend
    No opinion of CEO
  10.  

    Just ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Care Manager in Trafford, PA
    Current Employee - Care Manager in Trafford, PA

    I have been working at ValueOptions full-time

    Pros

    Benefits, career opportunities, generous vacation time

    Cons

    No pension, poor attitudes of staff, low morale

    Advice to ManagementAdvice

    None

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Average.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources
    Former Employee - Human Resources

    I worked at ValueOptions full-time (more than an year)

    Pros

    Good people at the mid-management level, trying hard to motivate their teams.
    Fairly generous compensation offers.
    Attempts made towards career advancement for its people.
    Could be used as a good stepping stone in one's career, wouldn't have wanted to stay long term for fear of the job going stale.

    Cons

    Upper management could be unprofessional at times. Dishonest. Unfocused.
    Policy-driven.
    Boring. Non-innovative solutions.

    No opinion of CEO

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