ValueOptions Reviews

Updated September 1, 2015
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2.5
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Timothy Murphy
6 Ratings

Pros
  • People, PAL,Work from Home, Workplace (in 6 reviews)

  • Company has good benefits-- but no real good morale in the work environment (in 8 reviews)

Cons
  • I would like to see the company bring back 401K match (in 7 reviews)

  • The health insurance is HSA HDHC so you have no idea how much an office visit will cost (in 5 reviews)

More Pros and Cons

108 Employee Reviews

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  1. Care Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Coppell, TX
    Former Employee - Anonymous Employee in Coppell, TX
    Recommends

    Pros

    Co-workers were great. The office was nice. There were good options for continuing education. The location of the office was convenient.

    Cons

    Salaries for licensed professionals needed to be higher. There were limited promotion opportunities and it was difficult to keep up with the work.

    Advice to Management

    It would be great to try to find ways to increase salaries for licensed professionals. Explore ways to provide more promotion opportunities.


  2. Quality Assurance Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Norfolk, VA
    Former Employee - Anonymous Employee in Norfolk, VA

    I worked at ValueOptions full-time (More than 3 years)

    Pros

    Large Company, Salary ok, training opportunities

    Cons

    Management not so great, turn-over fairly high


  3. Not a good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The only pro is they give you lots of vacation time.

    Cons

    The worst benefits possible. Leadership has no clue.

    Advice to Management

    Don't hire senior management for jobs that they can't do.


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  5. very petty

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wixom, MI
    Current Employee - Anonymous Employee in Wixom, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    the coworkers are very nice and easy to get along with

    Cons

    management is horrible, very petty, union is useless

    Advice to Management

    try to remember the employees are people, not just employees


  6. Company in merger

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Administrator in Reston, VA
    Current Employee - Systems Administrator in Reston, VA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at ValueOptions full-time (More than 5 years)

    Pros

    As soon as the merger started, all pro are now in question. Use to have good vacation time and sick time, but that is in question due to merger. Management was good first year, then management start to change in Reston and VP and above turned out to be only about protecting themselves. Line staff left to work out problems without management.

    Cons

    Merger, VP and above only out for themselves,poor moral,

    Advice to Management

    Try and hold town hall meets without sounding like you are lying. The staff knows you have drank the cool aid and are trying to keep your jobs, help us understand were we are going


  7. Cool place

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Two screen computer nice work life balance

    Cons

    Low moral no room to grow


  8. OK company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Csr1
    Current Employee - Csr1
    Doesn't Recommend
    Positive Outlook

    I have been working at ValueOptions full-time (Less than a year)

    Pros

    Overtime, experience, decent vacation time

    Cons

    Very low pay, high turnover


  9. A great starting point

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook

    I worked at ValueOptions full-time (More than 3 years)

    Pros

    Some great local teams and departments.

    Cons

    Lack of communication between departments and other locations.

    Advice to Management

    The way business is done needs to be rethought. policies and procedures may have worked when the company was smaller, but it is no longer efficient. Spend the money you need to stay current with technology, do not wait until support is stopped or near the end date.


  10. Helpful (3)

    Poised for growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Jacksonville, FL
    Former Employee - Senior Manager in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ValueOptions full-time (More than a year)

    Pros

    Ethical, innovative, and committed to the behavioral health sector.

    Cons

    Several back-office functions particularly credentialing had become barriers to sales and expansion of the business.

    Advice to Management

    The scale of the business has grown to the point that serious investments in process redesign and Six Sigma/Lean are recommended to facilitate high performance and control costs.


  11. Very positive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Triage Consultant in Bellevue, WA
    Current Employee - Triage Consultant in Bellevue, WA
    Recommends
    Positive Outlook

    I have been working at ValueOptions full-time (Less than a year)

    Pros

    Pay, hours, possibilty for advancement

    Cons

    Stress, working weekends, management can be petty

    Advice to Management

    N/a



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