ValueOptions Reviews

Updated April 28, 2015
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2.7
97 Reviews
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Timothy Murphy
3 Ratings

Pros
  • Opportunities for advancement and work from home on average 1-2 days per week (in 6 reviews)

  • Retention, low turn over and good benefits for leave/timeoff (in 8 reviews)

Cons
  • I would like to see the company bring back 401K match (in 7 reviews)

  • The paid time off is average and health insurance benefits are substandard (in 5 reviews)

More Pros and Cons

Employee Reviews

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  1. Regional Network Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Rocky Hill, CT
    Current Employee - Anonymous Employee in Rocky Hill, CT

    I have been working at ValueOptions full-time (More than 3 years)

    Positive Outlook
    Positive Outlook

    Pros

    The RNM team is top notch...very talented!

    Cons

    Senior Management changes have led to decreased collaboration with the RNM team.

  2. The first several years were great then they started making their benefits worse, pay raises significantly decreased.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Trafford, PA
    Former Employee - Anonymous Employee in Trafford, PA

    I worked at ValueOptions

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Flexible hours, casual dress, learned about Medicaid

    Cons

    Workload, OFFICE POLITICS, lack of leadership in handling issues and no communication

    Advice to Management

    Communicate and hold all employees accountable not just a few.

  3. Not a bad place to gain experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Current Employee - Anonymous Employee in Pittsburgh, PA

    I have been working at ValueOptions full-time

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    PAL is decent, plenty of parking, relaxed dress code, salary is a step up from minimum wage

    Cons

    no room for upward growth, lots of negativity from long time staff members, morale is LOW, lots of infighting and petty behavior, poor communication between departments

    Advice to Management

    401k matching, invest in your employees, as a new employee it's discouraging to hear older employees (including some in management) complaining so much, consider hiring a more diverse workforce

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  5. Treat people poorly. Acknowledge bad treatment of employees by senior managers and promote those managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Norfolk, VA
    Former Employee - Anonymous Employee in Norfolk, VA

    I worked at ValueOptions full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Many good people work there. Some long term senior management are allowed to continue bad treatment of employees

    Cons

    Company allows mistreatment and mental abuse by certain upper management. Acknowledge a large history of problems with someone and reward with promotions

    Advice to Management

    Stop promoting people to protect them

  6. Working at ValueOptions was a good experience overall.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ValueOptions full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible work from home policy, above average PAL, benefits, work-life balance.

    Cons

    Average pay, not enough team input on application specs, outdated work environment.

    Advice to Management

    Get more input from designers and developers when creating specs. They have a lot of creativity and insight to offer.

  7. Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Web Developer III in Reston, VA
    Current Employee - Corporate Web Developer III in Reston, VA

    I have been working at ValueOptions

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work life balance, decent benefits good people

    Cons

    No major issues, overall a good experience

  8. They hired a large amount of people at once, then let us go within 2 months citing various reasons. However, we found ou

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clinical Customer Service Representative in Coppell, TX
    Former Employee - Clinical Customer Service Representative in Coppell, TX

    I worked at ValueOptions

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The trainers were fantastic and so were the other employees that were representatives. Other teams and departments were great.

    Cons

    Bad schedules and hours. Weren't considerate of dangerous driving conditions. Most managers and upper management weren't very considerate of anything.

    Advice to Management

    Company values need to be better. Actually tell the truth to employees and stop treating them like robots.

  9. Excellent overall experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ValueOptions

    Pros

    Excellent Opportunity for Professional Growth

    Cons

    Recent lean Initiatives resulted in staffing cuts that negatively impacted completion of efforts

  10. Used and abused

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Boston, MA
    Former Employee - Analyst in Boston, MA

    I worked at ValueOptions full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    flexible work arrangements, interesting work

    Cons

    horrible toxic environment in the Boston office, management encourages abuse, 60 hour work week, supervisor thinks nothing of calling and telling you to do work on a Sunday,

    Advice to Management

    Do a full financial audit and question those who have been untouchable

  11. Business Systems Analyst II

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Systems Analyst II
    Current Employee - Business Systems Analyst II

    I have been working at ValueOptions

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits are excellent; Time-off is above-average

    Cons

    Can't thing of anything negative

    Advice to Management

    Management in my office is better than any other place I have worked!

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