ValueOptions

  www.valueoptions.com
  www.valueoptions.com

ValueOptions Reviews

Updated December 16, 2014
Updated December 16, 2014
83 Reviews
2.6
83 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
ValueOptions CEO Heyward Donigan
Heyward Donigan
42 Ratings

Review Highlights

Pros
  • Opportunities for advancement and work from home on average 1-2 days per week (in 6 reviews)

  • Retention, low turn over and good benefits for leave/timeoff (in 8 reviews)


Cons
  • I would like to see the company bring back 401K match (in 7 reviews)

  • The paid time off is average and health insurance benefits are substandard (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Pointless, fruitless work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ValueOptions full-time (less than an year)

    Pros

    Worked from home with little oversight so it was easy to find a new job

    Cons

    Contract structure didn't seem ethical. No supervision. Actual job didn't match job description. No guidance in newly created role. Lower pay than non profits. Even lower mileage reimbursement than other companies. They did give me a new iphone but were then too cheap to even buy a text plan - what's the point?

    Advice to ManagementAdvice

    Pay some attention.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Destructive, Negative, Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Reston, VA
    Former Employee - Anonymous Employee in Reston, VA

    I worked at ValueOptions

    Pros

    The people who actually supported IT projects were smart, and dedicated.

    Cons

    Management is ruthless, and insulting to people who work hard and ethically. False appreciation. I've seen wonderful conscientious dedicated employees be ill treated just to fire them, and discriminating levels.

    Advice to ManagementAdvice

    There is no advice to offer management with cognitive dissonance.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Corporate needs to be more involved with Service Centers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA

    I worked at ValueOptions

    Pros

    The people in the office were great. I enjoyed the work I was doing; I just wasn't allowed to do it. This could have been a great place to work and a great opportunity, if leadership was in place.

    Cons

    Onsite leadership in certain departments is lacking. There is no consistency and Corporate is not handling things appropriately. There needs to be more corporate involvement until local departmental leadership gets an better handle on things.

    Advice to ManagementAdvice

    Planning ahead is imperative. Placing qualified people in positions of management, instead of focusing on friendship and helping employees out by giving them a job they are not qualified to do, is a better use of time.

    When management is floundering due to lack of knowledge and experience and does not ask their staff for insight or help, the staff suffer, and management is ineffective.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    LOVED MY JOB

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Coppell, TX
    Former Employee - Customer Service Representative in Coppell, TX

    I worked at ValueOptions full-time (more than 3 years)

    Pros

    Opportunity for promotions with pay. Many resources to get help when you need it. Great pay.

    Cons

    Dept was moved to NY. Not enough staff so it was VERY DIFFICULT to get any time off.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Great company! The CEO is progressive and works to continue to supply a superior product to clients and members.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clinical Care Manager in Coppell, TX
    Former Employee - Clinical Care Manager in Coppell, TX

    I worked at ValueOptions full-time (more than an year)

    Pros

    Balance between work and personal time was good. Co-workers and management were team focused and supportive.

    Cons

    Limited opportunities to advance within the company.

    Advice to ManagementAdvice

    I hope you don't change too much since you've merged with Beacon.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Disorganized chaos personified!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clinical Care Manager in Mount Laurel, NJ
    Current Employee - Clinical Care Manager in Mount Laurel, NJ

    I have been working at ValueOptions full-time (less than an year)

    Pros

    Professional, supportive, and helpful co-workers. Other than that, the bathrooms are always clean and well stocked. Building security officers are more professional than most of the management team.

    Cons

    The company used a staffing agency to open this location. Many were offered positions and once in orientation were told that they would be in a different role. The management team is narcissistic at best and seem to be proud of the effects of their unprofessional and unsupportive behavior on their employees. The expectation far exceeds 40 hours a week. Breaks are few and far between. Bullying and micromanagement appear to be the norm. The paid time off is average and health insurance benefits are substandard.

    Advice to ManagementAdvice

    Perhaps with a focus on retention there would be less need for recruitment and training of new employees. Professionals prefer a work environment of mutual respect. You reap what you sow.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Credentialing Specialist

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ValueOptions

    Pros

    Great place to work with relax setting

    Cons

    pay is to low for the work needed to be completed

  9. 2 people found this helpful  

    sick culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ValueOptions full-time (more than an year)

    Pros

    colleagues are nice and talented and really the best available. This is because nice people only survive there for more than a few months if they are independent and have a thick skin. The pay is decent, the time off is decent. office was clean.

    Cons

    Something about the culture almost feels corrupt- atleast in the office I was in. It allows very dominant personalities to manipulate the policies. It makes honest ethical people almost have no choice but to leave. If they speak up, the company will find a way to fire them. I have never seen a place where someone can so easily be set up for doing nothing wrong. This can happen to an extent anywhere. But it is the only place where I have seen people show up on time for work, not call in sick, complete their work effectively and be criticized for nothing. It's almost abusive. There are some very nice people but the hr dept is not strong enough to deal with some of the ruthlessness that occurs. The amount of pressure they put on you, you may as well do something that pays a ton and gives you real power.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    More cons than pros

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Provider Relations Representative in Colorado Springs, CO
    Former Employee - Provider Relations Representative in Colorado Springs, CO

    I worked at ValueOptions full-time (more than 10 years)

    Pros

    Benefits are market average. The organization backs their management's decisions even when they have been proven wrong. I guess that is a pro if you are a manager.

    Cons

    Lower than average salaries. Low morale. Not a lot of opportunity for advancement Bad management. HR department is totally company oriented and against the workers. Management are bully bosses. Management creates a hostile working environment. If you ever disagree with a manager or point out an error they have made, you have put your own job in jeopardy and management is not above lying to rid their department of the person who challenges them

    Advice to ManagementAdvice

    Try appreciating, rewarding, and giving credit to the staff who work hard to make you look good.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    wouldn't recommend it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ValueOptions full-time (less than an year)

    Pros

    location from my home get to work in 7 minutes

    Cons

    everything about this place under paid and over worked

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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