Valvoline

www.valvoline.com

Valvoline Reviews

Updated January 27, 2015
Updated January 27, 2015
91 Reviews
3.0
91 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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John D. Barr
24 Ratings

Review Highlights

Pros
  • I get health benefits, 401k, vacation time, holidays off, and a Flexible Schedule (in 7 reviews)

  • Great pay for starting off with no experience (in 4 reviews)


Cons
  • long hours, bad working conditions low pay (in 7 reviews)

  • And pray to God should you fall in the crosshairs of someone in upper management (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Warren, OH
    Former Employee - Assistant Manager in Warren, OH

    I worked at Valvoline

    Pros

    schedule usually flexible, health benefits are great, great team environment

    Cons

    sales goals can be tough to reach at times but training and help is always available

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    good people to work with not a good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Valvoline

    Pros

    50% off of services and oil change

    Cons

    every week you working different days and hours. no set schedule. dirty place to work.

    Advice to ManagementAdvice

    stop playing favortism

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Training needs to be consistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technician
    Former Employee - Technician

    I worked at Valvoline (less than a year)

    Pros

    They try to accommodate personal schedule. Unless your Store manager has a stick. Always learning new things. You will learn Sales, Technical and Customer Service. Make sure you practice your script and be sincere. Customers will complain, but that's mostly because they don't know how to work on their own cars, or to lazy to. Everything that you are trained to do is for a purpose. Always maintain safety first. Also, forget about what you know about cars. That will just trip you up during your training.

    Cons

    Some store managers go through candidates like crazy! If you don't learn in enough time your gone! If your too slow, your gone! If they dont like you and they cant fire you they will get you to quit. One way they can do this is by not allowing you to finish your training. Claiming that you suck at whatever your supposed to learn to keep practicing till the clock runs out then they can just fire you. You have 90 days. or your gone!

    Advice to ManagementAdvice

    Moving poeple around all over town is not a good practice if your interested in keeping your people. the pay sucks. You might do better with higher pay. Make sure if you are training 2 or more people that you give them each a fair shake at learning the ropes. You will keep more people.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Favoritism

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Valvoline

    Pros

    Company outings & decent pay only after busting your butt to get a bonus Is the pay decent for the amount of work and stress they bring to the table.

    Cons

    They let a customers perseption determine who the want running the company. No matter what record numbers your putting in there wallet. If your family though you will get rushed right to the top. For child support purposes though so that's fine. Lol

    Advice to ManagementAdvice

    To uper management fix what you have instead of buying more problems.

    Doesn't Recommend
    Negative Outlook
  6.  

    Better on paper

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Advisor
    Current Employee - Customer Service Advisor

    I have been working at Valvoline

    Pros

    Helping customers understand why it's important to take care of their car. What valvoline stands for & believes in is wonderful
     The store I worked for had a poor manager.

    Cons

    Store I worked for was constantly out of products.... oil, air filters, wipers, etc. They have sales expectations which were fine as long as there were actually products in stock to sell. I was brain dead bored with the job. Physically you will be tired but mentally the job lacks simulation.

    Advice to ManagementAdvice

    Train your store managers how to properly manage inventory. A store being out of oil is like going to the beach & them being out of sand. It's embarrassing for the rep & the Co to tell a customer we can't service their car!

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Great First Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Manager in Saint Paul, MN
    Former Employee - Shift Manager in Saint Paul, MN

    I worked at Valvoline full-time (more than 3 years)

    Pros

    Growth , Training, Work with lots of different people, AVERAGE pay for starting job, not a lot of work while still staying busy, looks great on resumes due to mechanical aptitude you gain, hours are flexible benefits are very cheap and averagely decent, vacation after 1 year employed full time.

    Cons

    Upper management can be pushy, pay scale raises slowly 9-11.50 then assistant manager and up are better paid, higher raises not .10 every 6 months, need to take it completely upon self to move up almost have to be pushy towards managment

    Advice to ManagementAdvice

    Less pressure on CSR's to sell, especially when no commission is paid, just makes employees bitter after time.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Great opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Technician in Saint Paul, MN
    Former Employee - Senior Technician in Saint Paul, MN

    I worked at Valvoline full-time (more than a year)

    Pros

    Schedules are usually short days, 5-6 hrs per day, for 6 days a week. Medical and dental plans are the best I've ever received from any employer. Fast-paced, fun, and friendly environment that recognizes and celebrates achievement. Learning how to properly perform minor maintenance work and checks. Evaluations and merit dates are very fair and more frequent than other companies. Training sessions are well done and very helpful.

    Cons

    Starting wages are low unless one is single and right out of high school. As with most car maintenance jobs, there is always a risk of serious injury, even with proper training. The best salespeople get promoted more often than the best leaders. Very hard to receive weekends off.

    Advice to ManagementAdvice

    Focus more on the positives versus the negatives. In most jobs, promotion goes to those that are the most well versed in all areas of the job, not just the sales portion. Often times, great sales people will be content with a raise or bonus because that's what they do best - sell. Most of them are not fit to be managers or leaders of a team. Management should be handed to those that can perform the leadership duties and handle the responsibility of putting the right people in the right places. One store in particular, Store 7, needs to be remodeled or torn down. I remember upper management telling me that, "20 years ago, we used to do 8-10 minute oil changes!" You can't tell me that with ever-changing world that we live in today, upper management is boasting about the "glory days" of yesteryear. Change is good, unless you refuse to adapt.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Passionate organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Manager - Overseas Market
    Former Employee - Regional Manager - Overseas Market

    I worked at Valvoline full-time (more than 3 years)

    Pros

    Career opportunity and independence to contribute to job.

    Cons

    Could get stagnant if performance is mediocre / transfers can disrupt family life to an extent.

    Recommends
    Positive Outlook
  10.  

    Great place to build a career!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Valvoline

    Pros

    The people you work with, the pay is competitive , Management , Benefits etc... You get what you put in with this company, we are all a family and not just peers, bosses , employees.

    Cons

    Really none - the weather conditions I guess.

    Advice to ManagementAdvice

    Keep engagement with the field going. There has been huge improvements the past couple years. Keep up he great work!

  11.  

    Underpaid and overworked..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Valvoline

    Pros

    You can get bonus if your store exceeds plan.

    Cons

    Overworked for the amount of pay you get. The company promises raises upon certifications and never give them out. Employees who are customer service advisors have their jobs threatenef if they don't meet HIGH goals; additionally, therr is no commission. Employees are required to stand on the rosd with signs at all times if no cars are present. Store managers only care for themselves and throw employees under the bus. This company wants "yes sir/yes ma'am" people and do not want you to voice opinions even when asked. General and area managers hate to hear criticism about their managers and will actually take it out on you if you bring something wrong to their attention. Lots of favoritism. Timecards are adjusted without notice, be aware of this.

    Advice to ManagementAdvice

    Don't hire managers in training from out of company because Managers fail to properly train them (from my 3.5 years experience). If employees bring up concerns about store manager, do not assume the employee is wrong or acting out.

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