Valvoline Reviews

Updated September 8, 2014
Updated September 8, 2014
76 Reviews
3.1
76 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
John D. Barr
20 Ratings

Review Highlights

Pros
  • flexible schedules, easy hands on work (in 6 reviews)

  • Great pay for starting off with no experience (in 3 reviews)


Cons
  • And pray to God should you fall in the crosshairs of someone in upper management (in 7 reviews)

  • long hours, bad working conditions low pay (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Valvoline

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Certified Technician  in  Memphis, TN
    Former Employee - Certified Technician in Memphis, TN

    I worked at Valvoline full-time for more than a year

    Pros

    Good compoany overall good hours if you need then all the training you will ever need and people that will work with you to get the job done.

    Cons

    Bad Schelling no time off 37+ hours a week not much time off to make plans overwork the new people to test them.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great for a Beginning Job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Tech  in  Spartanburg, SC
    Current Employee - Senior Tech in Spartanburg, SC

    I have been working at Valvoline full-time for more than a year

    Pros

    Fast Paced, Easy, Fun, Benefits, Paid Vacations, Friendly Staff

    Cons

    You are paid very little compared to other mechanic shops, No commision, No compensation.
    Much of the profits rely on "Selling" in which the Customer Service Rep is not paid commission for selling because "it can cause dishonesty" yet the staff is pressured to "Sell, Sell, Sell" which in turn may make them dishonest to look good to their employers but without the actual commission deserved for Selling.

    Advice to ManagementAdvice

    Individual Bonuses for meeting monthly quota distributed throughout the staff, not just the manager. Higher salaries.

    Recommends
    Positive Outlook
  3.  

    I love working at Valvoline.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Technician  in  Dearborn, MI
    Current Employee - Senior Technician in Dearborn, MI

    I have been working at Valvoline full-time for more than a year

    Pros

    I am a senior technician and have been with valvoline for two years. I love my job! I get health benefits, 401k, vacation time, holidays off, and a Flexible Schedule.

    Cons

    You have to work with the elements, which you get used to. Could pay better. Hire people that actually want to work and you wouldn't have such a high turnover rate.

    Advice to ManagementAdvice

    I believe that you should drug test and really take time before hiring someone.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great job for 18 yr olds. Bad for anyone else

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Technician  in  Louisville, KY
    Current Employee - Senior Technician in Louisville, KY

    I have been working at Valvoline full-time for more than a year

    Pros

    Easy job, great hours, if you can sell headphones and an ipod to the deaf, you'll do great.

    Cons

    Training is heavily dependent upon who trains you, if at all for the more "advanced" things. All about sales, sell sell sell.

    Advice to ManagementAdvice

    Always felt like it was Corporate / Marketing against the individual stores, they constantly send out coupons to "irregular customers" however everyone can get at least a 5 dollar off coupon. So when your net revenue goes down, they act like everyone would spend $20 on an air filter, or 150 on a trans service. Balance out the coupons and give your workers some slack. Also, even a 5% commission on sales of additional services would help promote the drive to sell. Nothing like having a "ticket" of over 400 dollars and all you get is a pat on the back and a "You should be able to do this everytime."

    Recommends
    Neutral Outlook
    Disapproves of CEO
  6.  

    Needs improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Certified Technician  in  Knoxville, TN
    Current Employee - Certified Technician in Knoxville, TN

    I have been working at Valvoline full-time for less than a year

    Pros

    Easy work, customer interaction is great, good learning experience for people new to automotive, and upper management is very friendly and engages in conversations with non management employees and seems to actually care what you have to say.

    Cons

    New employees get overwhelmed quickly with minimal training, by the way the training is a joke, trying to advance is like having teeth pulled, no one seems willing to help train for new positions. Store Managers easily forget where they came from and expect everything to be perfect and disregards all experience and backgrounds other employees have.

    Advice to ManagementAdvice

    Actually listen to employee concerns and stop acting like your the best of the best. Respect the little guy because in reality they make the company money not the CSR's ability to sell services.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    A nice place to work, not a career choice though.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Technician  in  Bay City, MI
    Current Employee - Senior Technician in Bay City, MI

    I have been working at Valvoline full-time for more than a year

    Pros

    The job is fun, talking to people and changing oil is a simple task. Some of the upper management do really nice things for the employees including buying tickets to the movies for Christmas or lunch every now and then. We also get paid holidays which is one of the coolest things any employer could do.

    Cons

    Having a small number of people to work with means more workplace drama. Ticket is one of the main focuses of the store even when they tell you not to worry about it.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Its ok so far

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Valvoline

    Pros

    Get to learn to do simple oil change and other things on your vehicle. Some very cool people you work but then some not so cool.

    Cons

    If you get hired in to management must go through all the training from the bottom. So it takes a few months.

  9.  

    Easy job but the politics of the company are not in order

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Valvoline

    Pros

    Great pay, fun work place

    Cons

    Having to attend classes
    The overall hierarchy of the company

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Great power brings great responsibility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Technician  in  Memphis, TN
    Current Employee - Senior Technician in Memphis, TN

    I have been working at Valvoline full-time for less than a year

    Pros

    I learned quite a bit while working with this company, and the benefits provided through Ashland were superb. With the right team, this can be a really fantastic career for anyone;

    Cons

    Unfortunately, some members of the management staff are more interested in their own goals and how they appear, than in how their team is being treated.

    Advice to ManagementAdvice

    Fully acknowledge your employees' concerns, rather than pushing them off.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Good summer job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technician  in  Louisville, KY
    Former Employee - Technician in Louisville, KY

    I worked at Valvoline part-time for less than a year

    Pros

    Learned to maintain cars, definitely got your hands dirty.
    We had a good team, so there was no social stress.

    Cons

    Managers were distant. Saw him a few minutes every day.

    Recommends
    Neutral Outlook
    No opinion of CEO

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