Van Cleef and Arpels Reviews

Updated May 29, 2015
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2.4
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Albert J. Berlin
6 Ratings

10 Employee Reviews

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  1. Great place to work at

    Former Employee - Sales Consultant in Los Angeles, CA
    Former Employee - Sales Consultant in Los Angeles, CA
    Recommends
    Approves of CEO

    I worked at Van Cleef and Arpels full-time (More than a year)

    Pros

    Great training, good compensation, growth opportunity, unrivaled craftsmanship.

    Cons

    High expectations, numbers and sales goals when achieved are increased. Strict guidelines and consistent systematic sale process expected with each clients.

    Advice to Management

    Management could take the time to listen to what employees have to say when facing a problem.


  2. Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Luxurious environment to work in

    Cons

    Difficult to move up in management

    Advice to Management

    Show more support to support staff.


  3. Helpful (1)

    Great experience with great people.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Van Cleef and Arpels full-time (Less than a year)

    Pros

    - Small company allows you to dip your hands in multiple departments

    Cons

    - Little room for growth


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (3)

    Worst Company I have ever worked for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    This company pays well and you are eligble for a nice bonus each year

    Cons

    The work enviorment is toxic, the upper management are manlipitve, mean, condensending. There is so much gossip in the office its disgusting.They have no clue how to treat people with respect, nurture and grow thier employees. There is no room for growth.

    Advice to Management

    they need major mgmt training and a learn how to treat thier employees


  6. Helpful (2)

    Toxic workplace that is comparable to the wild west.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Beautiful product, fair pay, good for any résumé.

    Cons

    The boutique atmosphere is extremely toxic. The sales associates are out of control and constantly fighting on the floor. Management has no control of the sales associates and there is no consequence for poor behavior on behalf on sales associates. The sales associates treat other employees like servants and often make condescending, derogatory, and abrasive remarks. It appears that the boutique managers have created a facade for the corporate supervisors as behavior is dramatically different when they are present. There is back stabbing and you learn very soon that you can not trust anyone.

    Advice to Management

    Create a less hostile workplace. Do not allow your employees to control you or your decisions. Allow for a more healthy atmosphere where employees feel comfortable speaking up about their concerns.


  7. Helpful (1)

    Sales Assistant

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Van Cleef and Arpels full-time

    Pros

    benefits package and the vacation time

    Cons

    management very biased and you are treated like a servant!!!


  8. Helpful (2)

    Best Corporate Culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Analyst in New York, NY
    Current Employee - IT Analyst in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Van Cleef and Arpels full-time (More than 3 years)

    Pros

    Amazing team. Amazing culture withing company. This is a luxury company with similar corporate culture. Fast paced environment. Friendly positive bunch of people that i still miss.

    Cons

    NONE! "Please fix the following errors: You must enter at least 5 words for Cons."


  9. Helpful (2)

    Retail can always have daily highs and lows. Life at Van Cleef can be an hourly roller-coaster ride.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Connection to the holding company, Richemont, with its strong portfolio of brands creates for a unique environment. Overall, tenured employees are friendly and supportive of their counterparts. The quality and artistry of products is best in class.

    Cons

    Majority of upper-management lacks business skills with a jarring inability to take and make strategic and clear decisions. Insecurity and disorganization is clear with fall-out being a lack of ownership for any direction and consistent finger-pointing of 'fault' directed to the lowliest employees. General moral and frustration is low for many in this environment and impedes overall productivity and creativity.

    Advice to Management

    Be a Manger. Take responsibility. Make decisions and do not be afraid of failure. Be a team-member. Support and show appreciation. The company is strong but with a more supportive and trained executive team, the company can dominate its competitors and attract and maintain its talent.


  10. Helpful (5)

    A nightmare, worst experience in career life!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hong Kong (Hong Kong)
    Former Employee - Anonymous Employee in Hong Kong (Hong Kong)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Van Cleef and Arpels full-time (More than a year)

    Pros

    High profile name on CV but it's anything but qualitative work you'll be doing. If you do love jewelry, then they do have craftsmanship, qualitative and inspirational products they can boast about - that's basically it.

    Cons

    Very poor management - most of them lack any business skills. To call this company political is overrated. (they're simply not capable to) Any one who has a bit of sense would question their day to day operations. They have no strategies at all (but pretend that they do), most people are there all their lives so they don't really know or understand how the real world functions or compete. It's such a pity, such a high profile name with a back end staff as this is just laughable. There are only a handful of good people in there and those who acknowledge the problem either can't or won't do something about it. To give you pure figures, in the 14 months I've been with the company, there's a turnover rate of 22 people, and this office alone only sits 40 - you do the math.

    Advice to Management

    Practice what you preach. The only reason you guys survive is for the hardworking, low paying employees, but they are not gonna stick around forever. To the person in charge, if you really want to make a name for yourself in this business and do some good, then start firing people and start bringing in good people to stay.


  11. Helpful (3)

    Stay away if you are not working on the shop floor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Van Cleef and Arpels full-time (More than a year)

    Pros

    Liveable salary, OK people, nice products

    Cons

    Terrible management, very disorganised and gangster culture



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