Van Cleef and Arpels

  www.vancleefarpels.com
  www.vancleefarpels.com
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Van Cleef and Arpels Reviews

5 Reviews
2.6
5 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Albert J. Berlin
1 Rating

Employee Reviews

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  1.  

    amazing company with talented professionals who are passionate about their work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Van Cleef and Arpels as an intern for less than a year

    Pros

    -dedicated team of people who are committed to providing outstanding client service
    -supportive managers
    -down to earth atmosphere, unlike other fashion companies

    Cons

    -sometimes hours can be long during busy times

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Retail can always have daily highs and lows. Life at Van Cleef can be an hourly roller-coaster ride.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Van Cleef and Arpels

    Pros

    Connection to the holding company, Richemont, with its strong portfolio of brands creates for a unique environment. Overall, tenured employees are friendly and supportive of their counterparts.
    The quality and artistry of products is best in class.

    Cons

    Majority of upper-management lacks business skills with a jarring inability to take and make strategic and clear decisions. Insecurity and disorganization is clear with fall-out being a lack of ownership for any direction and consistent finger-pointing of 'fault' directed to the lowliest employees. General moral and frustration is low for many in this environment and impedes overall productivity and creativity.

    Advice to ManagementAdvice

    Be a Manger. Take responsibility. Make decisions and do not be afraid of failure. Be a team-member. Support and show appreciation. The company is strong but with a more supportive and trained executive team, the company can dominate its competitors and attract and maintain its talent.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    A nightmare, worst experience in career life!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Hong Kong (Hong Kong)
    Former Employee - Anonymous Employee in Hong Kong (Hong Kong)

    I worked at Van Cleef and Arpels full-time for more than a year

    Pros

    High profile name on CV but it's anything but qualitative work you'll be doing. If you do love jewelry, then they do have craftsmanship, qualitative and inspirational products they can boast about - that's basically it.

    Cons

    Very poor management - most of them lack any business skills. To call this company political is overrated. (they're simply not capable to) Any one who has a bit of sense would question their day to day operations. They have no strategies at all (but pretend that they do), most people are there all their lives so they don't really know or understand how the real world functions or compete. It's such a pity, such a high profile name with a back end staff as this is just laughable. There are only a handful of good people in there and those who acknowledge the problem either can't or won't do something about it. To give you pure figures, in the 14 months I've been with the company, there's a turnover rate of 22 people, and this office alone only sits 40 - you do the math.

    Advice to ManagementAdvice

    Practice what you preach. The only reason you guys survive is for the hardworking, low paying employees, but they are not gonna stick around forever. To the person in charge, if you really want to make a name for yourself in this business and do some good, then start firing people and start bringing in good people to stay.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Stay away if you are not working on the shop floor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Van Cleef and Arpels full-time for more than a year

    Pros

    Liveable salary, OK people, nice products

    Cons

    Terrible management, very disorganised and gangster culture

    Doesn't Recommend
    Neutral Outlook
  6. 2 people found this helpful  

    Great name but several cracks in the woodwork

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales  in  London, England (UK)
    Current Employee - Sales in London, England (UK)

    I have been working at Van Cleef and Arpels as a contractor for less than a year

    Pros

    This company has excellent trade credentials, extremely good on the CV and the high jewellery is truly inspirational. The salary is also very competative and the bonuses are fair to generous.

    Cons

    The job description bares little resemblance to reality, quite feudal mentality and goal posts tend to change which respect to expectations. an exorbitant level of paper work which seriously detracts from customer service, Not very well organised logistically.

    Advice to ManagementAdvice

    Connect more with the sales teams, I have no idea who most of them are...it's presently very much a "them" as opposed to "us".

    Doesn't Recommend
    Neutral Outlook

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