Vancity Reviews

Updated August 18, 2015
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3.5
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Tamara Vrooman
27 Ratings

43 Employee Reviews

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  1. Good Organization

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Doesn't Recommend
    Negative Outlook

    I have been working at Vancity full-time (More than 8 years)

    Pros

    Benefits, salary are good in context of industry.

    Cons

    Very hierarchical/political, poor project management (lack of governance).

    Advice to Management

    Improve governance on project based work.


  2. FSR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great company to work for. Lots of benefits and they pay well too as compared to other credit unions.

    Cons

    Its difficult to move up to a role at head office if you work in the branch.

    Advice to Management

    keep up the good work, but allow employees to cross train at the head office too.


  3. Great Environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Vancity part-time

    Pros

    They offer good competitive salary, great training in the beginning and afterwards. Management is supportive and always willing to help.

    Cons

    Job can get repetitive at the front line but always something going on which is good. Stressful at times when helping a busy line up.


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  5. Helpful (1)

    Customer service representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Decent place to work Coworkers are nice Good benefits

    Cons

    Incompetence in management The lack of communication between departments is a nightmare

    Advice to Management

    Help people progress with your company


  6. Helpful (5)

    It's all who you know not what you know

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Vancity full-time (More than 5 years)

    Pros

    Some really great people if you are luck. Awesome if you end up on a team with a good manager.

    Cons

    Terrible nepotism and downright ridiculous if on a team with poor manager. Lots of lifers and dead weights who are never let go. Performance reviews are a joke for a merit based organization. Have posted salary increase to performance grid but never followed. Under achievers and high achievers get the same raise. Senior executives never follow written process and circumvent policy wherever possible while low class employees are told to do whatever it takes to keep the ELT (executive leadership team) and board members happy. Slow career advancements. Effective employees often leave due to lack of opportunities and proper compensation. Leaving more dead weights behind. Low level jobs are well compensated (living wage) while roles that require specific training are under paid.

    Advice to Management

    Senior leaders need to talk to staff directly and not rely on hierarchical management reports of what's going on on the ground. Let go of the dead weights. Match compensation to industry standard. Managers need to receive peer review from their subordinates and results should be given to senior management directly.


  7. Helpful (1)

    Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Vancouver, BC (Canada)
    Former Employee - Anonymous Employee in Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vancity full-time (More than 8 years)

    Pros

    - Great Team Environment - Good career growth for those who show initiative - Good benefits and compensation

    Cons

    - Not too many cons here.


  8. Helpful (1)

    its changing for not the better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Flexible work schedule Good benefits Good employee perks

    Cons

    Weird culture Bad leadership No team spirit Lacks industry standard in documentation and in IT Does not value different opinions

    Advice to Management

    Stop trying to get a piece of the pie and actually help your team and deliver. When you spend more time managing expectations than doing the work, you need to reflect.


  9. Helpful (5)

    Great employer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Specialist
    Current Employee - Marketing Specialist
    Recommends
    Positive Outlook

    I have been working at Vancity full-time (More than 3 years)

    Pros

    Awesome benefits, and colleagues. Perks include financial products, flexible benefit purchase, transit pass and generous holidays.

    Cons

    Bureaucratic and nepotism unfortunately. Has great intentions but wasteful in time and resources. Career growth opportunities are limited.

    Advice to Management

    Fire people who are not performing. Underperforming individuals just get shuffled within the fold.


  10. Helpful (2)

    Does some things very well, others not so much.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Vancity full-time (More than a year)

    Pros

    Interesting place to work,colleagues are friendly but depends on what part of the organization you're in! Benefits package is good.

    Cons

    Upper management are not fully listening to folks on the ground level i.e. branch staff and call centre staff who deal with members dailt. Huge amount of pressure to hit sales targets. HR department is disorganized, difficult to deal with and get clear answers from and contains a number of employees that should have been let go long ago.

    Advice to Management

    There are some individuals employed here that spend more time wandering around talking to people than they do at their desk. Compensation should align with market rates


  11. Helpful (2)

    Awful, non-authentic culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Assistant Branch Manager in Vancouver, BC (Canada)
    Current Employee - Assistant Branch Manager in Vancouver, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    People in the branch are nice, although not very qualified Mortgage discounts for employees

    Cons

    Leadership team out for themselves Very political Poor processes

    Advice to Management

    Replace CEO and entire executive team



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