Vangent

  www.vangent.com
  www.vangent.com

Vangent Reviews

Updated November 16, 2014
Updated November 16, 2014
90 Reviews
2.4
90 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Vangent President and CEO Mac Curtis
Mac Curtis
43 Ratings

Review Highlights

Pros
  • Great training, good pay wonderful management, sincere and appreciative (in 7 reviews)

  • Good pay and benefits, good group to work with as a contractor (in 3 reviews)


Cons
  • Upper management cares about nothing more than filling seats, filling shifts, and making money from their government contract (in 4 reviews)

  • Management was like "its no big deal , submit an exception cuz your off the phones, get back to work" - (in 2 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A lot of ongoing changes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - 1-800-Medicare Customer Service Representative in Phoenix, AZ
    Former Employee - 1-800-Medicare Customer Service Representative in Phoenix, AZ

    I worked at Vangent full-time (more than 3 years)

    Pros

    Pay is good but I hear there hasn't been a raise in about 2 years since General Dynamics took over.

    Cons

    Things are always changing and most of us feel that we are not appreciated like we should be. Not many perks. Took away our Chirstmas Party the year after I began in 2010.

    Advice to ManagementAdvice

    Appreciate your employees' more.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Was great until the acquisition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in Arlington, VA
    Current Employee - Program Manager in Arlington, VA

    I have been working at Vangent full-time (more than 3 years)

    Pros

    Benefits, salary and managent. Great morale

    Cons

    Everything about GDIT, they've brought the company down

    Approves of CEO
  3.  

    The worst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Chester, VA
    Current Employee - Customer Service Representative in Chester, VA

    I have been working at Vangent full-time (more than an year)

    Pros

    Pay is good starting at 12.06

    Cons

    Every single thing else you could think of

    Advice to ManagementAdvice

    Get a clue

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    It was a good starter job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - 1-800-Medicare Customer Service Representative in Chester, VA
    Former Employee - 1-800-Medicare Customer Service Representative in Chester, VA

    I worked at Vangent full-time (more than 3 years)

    Pros

    The company pay rate is competitive. They give you 3 weeks of training. They make it very easy to pass your test after training is done.

    Cons

    The quality call monitor are not consistent. The people who review calls don't seem to use the same guidelines for monitoring.

    Advice to ManagementAdvice

    The management could use some leadership training, some ethics training as well.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Was Excellent

    • Comp & Benefits
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Vangent full-time

    Pros

    Excellent boss, Challenging work, new opportunities to learn while working.

    Cons

    Extra hours, not much understanding from the development teams, too many merger lay offs in 2013.

    Advice to ManagementAdvice

    Do not lay off the talented and experienced from the combined strength, after merger with GDIT. Time would prove them useful.

  7.  

    A good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Chester, VA
    Former Employee - Customer Service Representative in Chester, VA

    I worked at Vangent full-time (more than 3 years)

    Pros

    Great benefit package and Great Pay

    Cons

    Many upset callers and long hours

  8.  

    Stressful work and no appreciation for the employee.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Phoenix, AZ
    Former Employee - Customer Service Representative in Phoenix, AZ

    I worked at Vangent full-time (more than 3 years)

    Pros

    Benefits are competitive. If you befriend the management you'll go places.

    Cons

    Work ethic is not evaluated, who you know is evaluated.

    Advice to ManagementAdvice

    Consider the little guy. The person that rather let his/her work ethic do the talking other than talking.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Enjoyed my six-plus years working here. Fair company that compensates employees well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Vangent

    Pros

    Projects were always interesting. Company offered pleasant working environment to employees.

    Cons

    Not much to say here, I was very pleased with the company and the working conditions.

    Advice to ManagementAdvice

    n/a

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Loved working there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Lawrence, KS
    Former Employee - Customer Service Representative in Lawrence, KS

    I worked at Vangent as a contractor (less than an year)

    Pros

    My co-workers were awesome, the trainers made sure we were confident and knowledgeable before we got to the floor.

    Cons

    The distance for me was the only problem the office I was in was about 30 miles from home so when I lost my transportation I lost my job.

    Advice to ManagementAdvice

    Take a note from the Lawrence, Kansas management and training team they are awesome!

    Recommends
  11.  

    Data Entry Clerk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Vangent as a contractor (less than an year)

    Pros

    Great job, very interesting and experiencing

    Cons

    Non consistent with employees and no overtime

Vangent Photos

Vangent Parking Lot (Photo thanks to Flickr user jsuede All rights reserved.)

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