Vanguard Reviews in Malvern, PA

Updated October 21, 2014
Updated October 21, 2014
711 Reviews
3.2
711 Reviews
Rating Trends

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Vanguard Chairman and CEO William McNabb
William McNabb
427 Ratings

Review Highlights

Pros
  • Work/life balance is a priority as you don't work crazy hours and get a lot of vacation time (in 116 reviews)

  • Great benefits; was able to earn MBA and CFP with full tuition reimbursement (in 64 reviews)


Cons
  • The positions in AZ are largely call center support roles, or supervisory roles (in 50 reviews)

  • Good work/life balance for some people, but not if your on the phones (in 15 reviews)

More Highlights

241 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Malvern, PA
    Current Employee - Anonymous Employee in Malvern, PA

    I have been working at Vanguard full-time (more than 5 years)

    Pros

    Organized corporate culture, growth and stability

    Cons

    there were no cons, great place

    Recommends
    Positive Outlook
    Approves of CEO
  2. 7 people found this helpful  

    Good if you want to get rich slowly....really really really slowly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in Malvern, PA
    Former Employee - Marketing in Malvern, PA

    I worked at Vanguard full-time (more than 5 years)

    Pros

    Vanguard offers generous vacation and a lot of job security. Partnership Plan was good until they "fixed" it.

    Cons

    The pay is low, despite what HR preaches. Lots of stress. Good work/life balance for some people, but not if your on the phones.

    Advice to ManagementAdvice

    Loosen the purse strings!

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3. 6 people found this helpful  

    Client Relationship Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Relations Associate in Malvern, PA
    Current Employee - Client Relations Associate in Malvern, PA

    I have been working at Vanguard full-time (more than 3 years)

    Pros

    Good benefits. 401k company match + profit sharing every summer + Quaterly 401k Contributions.

    Cons

    You have to be in the company for at least 1 year for the company match to start. And 5 years to be fully vested. Pay sucks + good benefits + Job stability= You determine.

    Advice to ManagementAdvice

    Stop the political bureaucracy amongst each other. Some of these people are just fakes. If they see you want to move up get ready to get pull back. This depends on the Department of course. Lack of transparency at year end reviews and forget about an increase unless you get promoted. This increases are less than the rate of inflation. Unbelievable.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    I have just been hired

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Processing Associate in Malvern, PA
    Current Employee - Processing Associate in Malvern, PA

    I have been working at Vanguard full-time (less than an year)

    Pros

    The benefits are pretty good

    Cons

    They have a low base salary

  6. 2 people found this helpful  

    A fantastic place for a secure, middle class life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Advisor in Malvern, PA
    Current Employee - Senior Financial Advisor in Malvern, PA

    I have been working at Vanguard full-time (more than 3 years)

    Pros

    Enthusiastic, intelligent group, the benefits are exceptional, relatively flat management structure, opportunities if you are a go-getter, great story of Mr Bogle and very focused on the investor; Vanguard walks the talk, and clients love Vanguard.

    Cons

    Very competitive advancement, salary is low like the expense ratios

    Advice to ManagementAdvice

    increase salaries and reduce turnover; the 10% pay increase between pay levels is cheap,

    Recommends
    Positive Outlook
    Approves of CEO
  7. 4 people found this helpful  

    Good for the risk averse.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Malvern, PA
    Current Employee - Anonymous Employee in Malvern, PA

    I have been working at Vanguard full-time (more than 5 years)

    Pros

    Stable salary, never had any lay offs, good benefits including 401k, health insurance and PTO

    Cons

    Conservative, low pay, not a lot of room for diverse thought...seems almost 'fake' sometimes.

    Advice to ManagementAdvice

    It's a common train of thought that upper management shouldn't be in the weeds...but some get that confused with not knowing what is going on with their business at all. Know what your employees do and how hard they actually work (or how hard they don't work).

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 10 people found this helpful  

    Overall a great place to work, if you can afford to.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fund Financial Analyst in Malvern, PA
    Current Employee - Fund Financial Analyst in Malvern, PA

    I have been working at Vanguard full-time (more than 3 years)

    Pros

    Benefits are rock solid, PTO, work/life balance, 40-50 hour work weeks, on site services, good environment, etc.

    Cons

    Moderate-to-low pay for the industry yet management preaches it's competitive, low compensation, low base pay, lack of transparency about compensation, one has to apply and interview for promotions even within the same department, and did I mention low pay?

    Advice to ManagementAdvice

    Lowering the average expense ratio should not be accomplished by offering lousy wages. Vanguard always states it wants to be a best place to work and a talent destination but refuses to pay to retain talent. I see high performing employees leave each month for greater than 20% salary increases and many younger employees view Vanguard as a resume boost not a long term solution because one cannot afford to repay student loan debt and get ahead in life on Vanguard wages.

    The engagement ratio target will not be met with these low wages and lack of transparency unless employees are not truthful on the annual survey. Low survey results create more work for the employees in the form of action plans and in turn the crew is more likely to provide a higher rating next time to avoid the additional work load and stressful meetings with management.

    The company is enjoying record net inflows and shareholder wealth is near all time highs. Continue to stay the course as an industry leader but also make sure your employees are taken care of and they'll continue to take care of you by keeping Vanguard in a class of it's own.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    If looking for experience, this is a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Processing Associate in Malvern, PA
    Former Employee - Processing Associate in Malvern, PA

    I worked at Vanguard full-time (less than an year)

    Pros

    -Gives recent college grads work experience
    -Pay for licenses
    -Great training

    Cons

    -The setting is like a college campus
    -Lack of independence

    Advice to ManagementAdvice

    Listen to employees

    Recommends
    Positive Outlook
    Approves of CEO
  10. 6 people found this helpful  

    Good for recent grads - Nothing else!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Malvern, PA
    Former Employee - Anonymous Employee in Malvern, PA

    I worked at Vanguard full-time (less than an year)

    Pros

    - Plenty of places to eat on campus.
    - Plenty of places to sit and relax on campus.
    - Ample amount of parking.

    Cons

    You will spend every hour of the first 5 days being spoon fed on why the company is so "wonderful" & now I understand why:

    - The initial licensing (Series 6, 7, 63, etc) process is grueling, time consuming, miserable & honestly, a bit unrealistic unless you have literally nothing else going on in life. You are not appropriately forewarned of this prior to getting the job and will be fired if you don't pass. That's why I noted in the headline that these jobs may be better suited for recent grads that are looking for their first job & can likely/more easily move on if the testing doesn't work out.
    - The management style is extremely passive aggressive.
    - The pay is laughable.
    - Strict dress code, which costs money, which they're not giving enough of.
    - If you're on the phones, which majority of people are, you are sent an e-mail everyday confirming exactly when you can take lunch & for exactly how long.
    - Outdated technology makes it difficult to complete tasks.
    - So much emphasis is put on how "diversified" it is, yet you look around & definitely see otherwise.
    - The training process is about 4 months long, extremely repetitive, & again, majority of time is spent on talking about how "great" the company is. Proof should be in the pudding .. & it's not.

    Advice to ManagementAdvice

    Get over yourselves, be more realistic, & share the wealth.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    A Company of Integrity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assigned Representative in Malvern, PA
    Current Employee - Assigned Representative in Malvern, PA

    I have been working at Vanguard full-time (more than an year)

    Pros

    The people who work there are great. They also strive to give you a work/life balance and are very liberal. The benefits are also great!

    Cons

    It can be tough to move up within the company. There are many qualified people looking to move into a limited number of spots. So network and differentiate yourself!

    Advice to ManagementAdvice

    Keep open lines of communication with your team.

    Recommends
    Positive Outlook
    Approves of CEO

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