Vanguard

  www.vanguard.com
  www.vanguard.com

Vanguard Reviews in Philadelphia, PA

Updated December 16, 2014
Updated December 16, 2014
747 Reviews
3.3
747 Reviews
Rating Trends

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Approve of CEO
Vanguard Chairman and CEO William McNabb
William McNabb
450 Ratings

Review Highlights

Pros
  • Work/life balance is a priority as you don't work crazy hours and get a lot of vacation time (in 120 reviews)

  • Great benefits; was able to earn MBA and CFP with full tuition reimbursement (in 67 reviews)


Cons
  • The positions in AZ are largely call center support roles, or supervisory roles (in 53 reviews)

  • Good work/life balance for some people, but not if your on the phones (in 16 reviews)

More Highlights

299 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    GREAT company reducing expense ratios at the expense of employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Malvern, PA
    Current Employee - Anonymous Employee in Malvern, PA

    I have been working at Vanguard

    Pros

    Benefits such as 401K, medical, dental, vision, PTO, insurance, etc.
    Culture
    Opportunity
    Facilities
    Work/life balance

    Cons

    Annual take home pay
    Politics / red tape
    Understaffed
    Parking
    Rewarding tenure over performance

    Advice to ManagementAdvice

    Listen to crew and pay attention to exit interviews. Why do crew always feel understaffed? Why does turnover increase after bonus and partnership? Why are there never any conference / meeting rooms and what does this suggest about the culture? Consider these things to become not only a talent destination, not just a starting point for college hires.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Good company good people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor in Malvern, PA
    Former Employee - Supervisor in Malvern, PA

    I worked at Vanguard full-time (more than 5 years)

    Pros

    There's a process for everything

    Cons

    That some times stifles creativity and ingenuity

    Advice to ManagementAdvice

    Begin to pay top of market rather than at market for compensation

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Career, not just a job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Malvern, PA
    Current Employee - Anonymous in Malvern, PA

    I have been working at Vanguard full-time (more than 10 years)

    Pros

    The benefits are covered more than most jobs. The employees are also good to work with. Good place for a career if you put the effort in. Great work life balance.

    Cons

    The pay can seem low but over time it can show beneficial. Some management can be difficult to deal with.

    Advice to ManagementAdvice

    Recognize those who work hard a little more with higher pay.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good Company, hard to make it on the income they offer.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Associate in Valley Forge, PA
    Former Employee - Financial Associate in Valley Forge, PA

    I worked at Vanguard

    Pros

    Looks great on a resume.

    Cons

    Hard to move up in the company quickly. You have to go level by level and cannot jump a step even if you qualify for a position that requires jumping steps.

    Advice to ManagementAdvice

    Rethink pay and advancement procedures.

    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Very educational and eye opening.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Investment Professional in Malvern, PA
    Current Employee - Investment Professional in Malvern, PA

    I have been working at Vanguard

    Pros

    Work-life balance, company values, Benefits

    Cons

    Difficulty in advancement, extremely conservative culture

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Great Place to start a Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Administrator in Malvern, PA
    Current Employee - Financial Administrator in Malvern, PA

    I have been working at Vanguard full-time (more than 8 years)

    Pros

    Vanguard has a facade of different Career options for you to follow. Vanguard has great benefits and will pay for higher education. Vanguard has the best Paid time off I have ever encountered.

    Cons

    The pay is on the lower level for the industry. Very Corporate and Regimented. Career Progression does take a long time.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Solid company that makes a difference

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Malvern, PA
    Current Employee - Anonymous Employee in Malvern, PA

    I have been working at Vanguard full-time

    Pros

    Vanguard is an industry leader in the investment management area. It is a highly ethical company, looking for the best interest of its shareholders. It offers good total compensation and benefits, on-site gym facilities, healthy menu options cafeterias, and strong community impact.

    Cons

    Vanguard has a very strong corporate culture that is collaborative. This might be difficult to navigate by those who want things done exactly their own way.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great company, great ethics, great crew.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Malvern, PA
    Current Employee - Anonymous Employee in Malvern, PA

    I have been working at Vanguard full-time (more than 10 years)

    Pros

    Vanguard has been a great place to learn and grow as a professional in the financial services industry. I started in the call center and moved up through the ranks to manager. The company paid for licensing when I came on board and additional training and certifications as my job responsibilties required. I have become ASPPA certified thanks to Vanguard and continue to learn even at my level.

    Compensation is fair, bonuses are truly performance based, and can be generouse for a high performing employee, and retirement plan benefits are generous.

    Cons

    Management places little value on "technical" abilities and does not aways recognize an individual's committment and contribution in that area.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Processor

    Former Employee - Processing Associate in Malvern, PA
    Former Employee - Processing Associate in Malvern, PA

    I worked at Vanguard full-time (more than 10 years)

    Pros

    There are some great people that you come in contact with on an everyday basis. The work/life balance is great, benefits are excellent.

    Cons

    Management has the worse demeanor ever! From my time there during the last 3 years of my employment with them and a department switch I can honestly say I hated working there. They have high expectations, for a process that they do not have any idea how to do themselves. Some of them are just out right rude, will not even speak to you when you say something as simple as "Good morning, Bob!" Morale is at it's all time low! If you've been there for 10 yrs or more or closer to retirement age, get ready for them to find any reason to let you go so that they can hire younger kids who are fresh from college and have no idea what they are doing to take their place.

    Advice to ManagementAdvice

    Compensation does not match the aggravation that is received on a daily basis. It doesn't hurt to say hello, or good morning to your subordinates! You get better results when you treat people fairly and like adults instead of micromanaging every little thing that they do.

  11. 1 person found this helpful  

    Ethical company, strict working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Administrator in Malvern, PA
    Current Employee - Financial Administrator in Malvern, PA

    I have been working at Vanguard full-time (more than 8 years)

    Pros

    Retirement savings plan, benefits, ethical company to represent. Big on giving back by volunteering and days of service.

    Cons

    Excuses for somewhat low pay are the good benefits. Certain departments are very strict and somewhat constricting.

    Advice to ManagementAdvice

    Be more realistic about growth opportunities.

    Approves of CEO

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