Vanguard Reviews

Updated October 26, 2014
Updated October 26, 2014
711 Reviews
3.2
711 Reviews
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Vanguard Chairman and CEO William McNabb
William McNabb
427 Ratings

Review Highlights

Pros
  • Work/life balance is a priority as you don't work crazy hours and get a lot of vacation time (in 116 reviews)

  • Great benefits; was able to earn MBA and CFP with full tuition reimbursement (in 64 reviews)


Cons
  • The positions in AZ are largely call center support roles, or supervisory roles (in 50 reviews)

  • Good work/life balance for some people, but not if your on the phones (in 15 reviews)

More Highlights

Employee Reviews

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  1. 2 people found this helpful  

    The healthiest work experience for anyone interested in financial services, or even general business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Malvern, PA
    Current Employee - Anonymous Employee in Malvern, PA

    I have been working at Vanguard full-time (more than an year)

    Pros

    The company culture is incredibly inviting. There are so many ways that Vanguard looks to get "crew members" involved - in fact, promoting crew engagement is one of management's top priorities. The fact that Vanguard operates at-cost (especially noticeable in a client-facing role) makes work satisfying, knowing with confidence that you are doing the right thing by other people and are not driven by ulterior motives. There are a number of new Crew Resource Groups (known as Employee Resource Groups at other institutions), encouraging a diverse workforce, as well as hundreds (more?) of people who have spent their entire careers here. Job security is taken very seriously, as Vanguard has never conducted a layoff in its 40 year history. An extensive benefits package (health, vacation time, dry-cleaning, etc. etc.) is extremely competitive, and Vanguard really believes in the work-life balance. As the largest mutual fund company in the world, you know you're working for one of the most reputable, ethical companies out there.

    Cons

    Because Vanguard operates at-cost (with few, if any, commission-based positions), salaries are not competitive for side-by-side comparisons with other financial services institutions; however, I personally believe that the benefits package really fills the void here. There are very few companies that match what Vanguard offers in that arena. Furthermore, advancement into leadership is a different game at Vanguard. In many cases, having tenure and years of experience in one area does not guarantee you for a leadership position, as Vanguard is really looking for those with specific leadership characteristics, some of which are difficult to really determine. Leadership is incredibly competitive, and beyond one's early career (as Vanguard has developed leadership programs, highly catered to those new to the company and toward the beginnings of their careers), it is a tough battle to get to that stage.

    Advice to ManagementAdvice

    The culture as far as inclusion and doing the right thing by other people is unmatchable. I can't imagine another company that is on par with Vanguard as far as that is concerned. My advice would be to consider the way in which crew are hired into leadership; I feel as though the approach is far too close-minded, and this is the cause of the most discouragement among those I have spoken with.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Service Associate in Chicago, IL
    Former Employee - Client Service Associate in Chicago, IL

    I worked at Vanguard full-time (less than an year)

    Pros

    Great benefits, work-life balance, and decent pay compared to industry. Great opportunities for career advancement and also to gain experience in a variety of areas

    Cons

    No serious draw backs I can think of. Management and employees are very friendly, and as mentioned the benefits, salary, and work life balance are great. No real complaints!

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Great learning experience, pay is lacking.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bond Trader in Malvern, PA
    Former Employee - Bond Trader in Malvern, PA

    I worked at Vanguard full-time (more than 3 years)

    Pros

    Great place to learn and develop your skills. Excellent exposure to financial markets and ability to pursue special projects.

    Cons

    There is an emphasis on controlling spending in all facets. Salary increases are generally minimal and bonuses not based on merit but tenure.

    Advice to ManagementAdvice

    Focus on creating more opprtunities for lower level employees.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    I had a good experience, and was treated well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant in Malvern, PA
    Former Employee - Administrative Assistant in Malvern, PA

    I worked at Vanguard full-time (more than 5 years)

    Pros

    People are nice, great benefits.

    Cons

    Not all employees have the opportunity to work from home, is based upon job level.

    Recommends
    Approves of CEO
  6.  

    Great company.. they really care about you as an individual.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - College to Corporate in Malvern, PA
    Former Employee - College to Corporate in Malvern, PA

    I worked at Vanguard as an intern (less than an year)

    Pros

    industry leader, growth, great campus, leadership is accessible

    Cons

    risk averse, low salaries, slow with decisions, tenured employees, time-off

    Advice to ManagementAdvice

    compensation should be increased

    Recommends
    Approves of CEO
  7.  

    good company, good benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vanguard full-time (more than 8 years)

    Pros

    good benefits, work/life balance, onsite health clinic

    Cons

    annoying too many useless meeting

  8.  

    Runs lean but not mean--serving shareholders is top priority

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Valley Forge, PA
    Current Employee - Project Manager in Valley Forge, PA

    I have been working at Vanguard full-time (more than 10 years)

    Pros

    Absolute commitment to fair treatment for shareholders and employees
    Great group of people to work with and good management
    You feel great about working here
    employees are valued and they have never had a layoff
    Decisions are made by consensus, which means major changes are fully endorsed and supported across the enterprise.

    Cons

    During busy times and in periods of growth, slow to staff up--the other side of never having had a layoff.
    Decisions are made by consensus, so at times the enterprise is risk averse and slow to change
    Lowering costs for investors means infrastructure upgrades and back end support are postponed or unavailable.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    EPIC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fund Financial Analyst in Malvern, PA
    Former Employee - Fund Financial Analyst in Malvern, PA

    I worked at Vanguard full-time (more than an year)

    Pros

    Great culture, Benefit, Highly ethical, Great work environment, 37.5 hr work week, low stress, good pay,

    Cons

    The positions in AZ are largely call center support roles, or supervisory roles

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Vanguard encourages a work-life balance and everyone seems to care about your well being.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Malvern, PA
    Current Employee - Anonymous Employee in Malvern, PA

    I have been working at Vanguard full-time (more than an year)

    Pros

    Benefits are great. Great for entry level to help build your career. Provides many tools for career building. The Campuses are really great. Most people are pleasant to work with.

    Cons

    The pay is low and there's pretty much no negotiation. If you stay in a particular role for a longer time (no matter what the reason is) it's harder to move on in the company.

    Advice to ManagementAdvice

    Each manager is different but it would be nice to see career help across the board.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Once you know what you want to do, possibilities are endless

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Web Content Administrator in Malvern, PA
    Current Employee - Web Content Administrator in Malvern, PA

    I have been working at Vanguard full-time (more than 10 years)

    Pros

    A certain amount of autonomy is provided as long as you stay focused on getting the expected tasks completed. Overall, friendly environment, excellent work-life balance, and plenty of opportunity to learn and grow. Leadership is hit or miss, as with any company.

    Cons

    YOU have to be in control. If you do not demand your goals, you will be left in the dust. Also, VERY conservative culture. You will struggle if you do not tow the line.

    Advice to ManagementAdvice

    Use the tools that you have and make ratings more transparent. Reviews and personal ratings, salaries can be private, but be honest with promotions, bonuses, etc. Making everyone be open and responsible for showing their progress takes a lot of work off the managers to actually manage instead of spending so much time in January, June and November providing ratings and feedback.

    Recommends
    Approves of CEO

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