Vanguard

  www.vanguard.com
  www.vanguard.com

Vanguard Reviews

Updated December 16, 2014
Updated December 16, 2014
747 Reviews
3.3
747 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Vanguard Chairman and CEO William McNabb
William McNabb
450 Ratings

Review Highlights

Pros
  • Work/life balance is a priority as you don't work crazy hours and get a lot of vacation time (in 120 reviews)

  • Great benefits; was able to earn MBA and CFP with full tuition reimbursement (in 67 reviews)


Cons
  • The positions in AZ are largely call center support roles, or supervisory roles (in 53 reviews)

  • Good work/life balance for some people, but not if your on the phones (in 16 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Vanguard

    Pros

    Excellent training provided in the financial filed

    Cons

    Low entry salary ,decent benifts

    Advice to ManagementAdvice

    Bring back Bonus plan

    Recommends
    Positive Outlook
  2. 1 person found this helpful  

    Good Company, hard to make it on the income they offer.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Associate in Valley Forge, PA
    Former Employee - Financial Associate in Valley Forge, PA

    I worked at Vanguard

    Pros

    Looks great on a resume.

    Cons

    Hard to move up in the company quickly. You have to go level by level and cannot jump a step even if you qualify for a position that requires jumping steps.

    Advice to ManagementAdvice

    Rethink pay and advancement procedures.

    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Very educational and eye opening.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Investment Professional in Malvern, PA
    Current Employee - Investment Professional in Malvern, PA

    I have been working at Vanguard

    Pros

    Work-life balance, company values, Benefits

    Cons

    Difficulty in advancement, extremely conservative culture

    Recommends
    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Good place to start in financial services

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vanguard

    Pros

    Good stable company where you get treated with respect by coworkers. Very professional in the way they treat employees. Good place to start a career.

    Cons

    Very difficult to move up the ladder. Otherwise not much i can think ok

  6. 1 person found this helpful  

    Great at first, until you realize you're just in a glorified call center with no incentive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vanguard (more than 3 years)

    Pros

    Work/life balance and the honest investment practice is why I came over. I did learn how to manage a LARGE book of HNW clients.

    Most of the clients are great and I consider many of them my friends.

    Cons

    No clear direction from management. Subjective performance reviews from young, inexperienced management. A lot of corporate speak, but no action to a particular goal.

    Very low salary compared to industry.

    Currently turning into a call center with sales goals, but no incentive or commission for work produced.

    Advice to ManagementAdvice

    I've tried. No luck.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    Good work life balance but stagnant growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Vanguard

    Pros

    Good work life balance and good people to work with

    Cons

    Salary and growth opportunities into middle management

    Advice to ManagementAdvice

    Consider opportunities to grow college recruits into upper levels of management

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Good springboard employer, but not for long-term unless ok with micromanaging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Relations Associate in Scottsdale, AZ
    Former Employee - Client Relations Associate in Scottsdale, AZ

    I worked at Vanguard full-time (more than an year)

    Pros

    The company respects work-life balance and has great benefits. Many opportunities to move around within the company, and they focus a lot of personal career development and trainings that one can take during work hours.

    Cons

    Below average industry pay (which is probably why benefits are so great), micro-management culture. Most of the jobs are phone-based, where you give information or advice to company clients. However, the downside of this is that you have to clock in and out for everything, including bathroom breaks. You have 30 mins of break a day (including grabbing snacks, bathroom breaks, etc.), and it is not unusual to be reprimanded for going over by a few minutes (2-5 mins minimum from my experience).

    Advice to ManagementAdvice

    Decrease micro-managing and give employees more freedom to manage their own time.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Not for me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vanguard

    Pros

    Not known for big lay offs. The company is absolutely doing what they can to help their client.

    Cons

    The jobs are all call center based positions, so you will not work with intelligent people (I guess smart enough to pass the Series 7 & 63 after 2 allowed tries; not that hard to do). Tedious job and culture is pretty strong, making it a cool-aid based work environment very quickly. Pay is sub standard, and everyone there will try to make you believe that better pay is not worth it because they have a great culture.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 5 people found this helpful  

    Friendly, supportive, collegial, but you seriously gotta drink the koolaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Brokerage Associate in Scottsdale, AZ
    Former Employee - Brokerage Associate in Scottsdale, AZ

    I worked at Vanguard full-time (more than an year)

    Pros

    Get a free CFA/CFP/7/63/65, work life is awesome, 3.5 weeks vacation starting, everyone is really friendly and helpful, management does want the best for you and does try to open up opportunities

    Cons

    You're not moving up unless you're in a fast-track of Accelerated Development if you're right out of undergrad. Otherwise moving up will be hard because people like the work life balance and don't move much. Super slow to do anything. They do say they want you to progress, and they give you some tools, but there's not a lot of room to move up. Super koolaid index funds rule the world type culture

    Advice to ManagementAdvice

    Just be upfront, it's a glorified overqualified call center. If you're looking for a chill job with good perks, knock yourself out. If you're really looking to dive in, you gotta be in philly at HQ or somewhere else.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 3 people found this helpful  

    A Great Start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Relationship Associate in Scottsdale, AZ
    Current Employee - Customer Relationship Associate in Scottsdale, AZ

    I have been working at Vanguard full-time (more than an year)

    Pros

    Large Family like atmosphere
    Excellent benefits
    Great training and amount of resources put into the workforce

    Cons

    Upper mobility can be challenging because talent usually sticks and fights for the same positions
    Raises are not very large
    Can be almost too relaxed of an atmosphere for a company that works in the financial field

    Advice to ManagementAdvice

    Continue to put the resources where it matters: the client experience and talent development

    Recommends
    Positive Outlook
    Approves of CEO

Vanguard Photos

Work at Vanguard? Share Your Experiences

Vanguard

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.