Vanguard Reviews

Updated August 27, 2014
Updated August 27, 2014
952 Reviews

3.2
952 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Vanguard Chairman and CEO William McNabb
William McNabb
604 Ratings

Review Highlights

Pros
  • Work/life balance is a priority as you don't work crazy hours and get a lot of vacation time (in 106 reviews)

  • There are great benefits and opportunities to build your toolbox in your chosen career path (in 58 reviews)


Cons
  • site locations offer very little job growth opportunities outside of basic call center positions (in 44 reviews)

  • Good work/life balance for some people, but not if your on the phones (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Not much of a career here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Relationship Associate  in  Malvern, PA
    Current Employee - Client Relationship Associate in Malvern, PA

    I have been working at Vanguard full-time for more than 3 years

    Pros

    Most people work here for the PTO.
    Nice 401k matching plan
    They have nice gyms
    Its not a bad ho-hum job. (no long hours, while salaries are below average) Raises are around 1% or 2% at best. Everybody gets about the same yearly meager raises.

    Cons

    If your on the phones they are constantly micro-managing your day. It gets pretty stressful. Most of lower management is made up of "Yes men/women." Very few Team Leaders think for themselves.

    Management is overly concerned about winning best place to work awards. Beware of the short one sentence reviews on here.

    Networking is a joke. Upper management controls everything. Promotions consist of going to other phone jobs at the same salary.

    The company's goal is to lower the companywide expenses from .14% to .10% and that money has to come from somewhere. On a percent basis that's more then a 40% decrease. I'm afraid its only going to tougher on the average crew member. Including myself.

    They give you a ton of PTO but its almost impossible to take days off around the major holiday's. In three years, I have not gotten a day off around Thanksgiving, Christmas or New Year's.

    Advice to ManagementAdvice

    Stop trying to squeeze everything out of your employees. Value your people. Its not all about costs.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 5 people found this helpful  

    If you are career driven this is not your place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Processing Associate  in  Scottsdale, AZ
    Current Employee - Processing Associate in Scottsdale, AZ

    I have been working at Vanguard full-time for more than a year

    Pros

    As much as I dislike working for vanguard there are some positives.. This is such a slow paces conservative company that it would be nearly impossible to get fired from most of the positions that you would get hired from externally. The benefits are not bad but I've had better at my two companies prior to VG. Vanguard is also a profit sharing company and partnership time is a lot of fun and normally you get a decent sized bonus/partnership.. I can't think a whole lot more

    Cons

    Any non-exempt position you're only scheduled 27.5 hours a week... why is this bad? First it is simply a direct pay cut.. They sell it as "oh we care about your life at home", nonsense. Which means when overtime is available to work(which is only year end and tax season) the company saves themselves loads of money by not having to pay overtime till you hit that 40 hours. My salary is lacking an additional 4 or 5K because of this.. Management is really hit and miss. Some of them are good and some are horrendous. They don't hire externally which means people will get switched in divisions with in VG and will get promoted without any experience in a division. The biggest issue for me is career growth. Once you hit a certain labor grade they will start expecting you to horizontally move instead of climbing the ladder. Horizontal movement is a direct contradictive to our company's strengths.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 7 people found this helpful  

    Great company for the right fit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Investment Analyst  in  Malvern, PA
    Current Employee - Investment Analyst in Malvern, PA

    I have been working at Vanguard full-time for more than 5 years

    Pros

    Big company that doesn't lay people off. Work/life balance is a priority as you don't work crazy hours and get a lot of vacation time. They provide a lot of resources if you know how to take advantage of them.

    Cons

    Job postings are very competitive and it can be tough to move up. You must learn to navigate the corporate culture very well. Benefits are great but salaries for loyal employees are downright insultingly low. It's also a very conservative work environment.

    Advice to ManagementAdvice

    Reward your loyal and tenured employees with more competitive pay. Stop putting so much weight into interviews and do more research on job candidates. Make yourself more available to the employees that follow you

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Great company - for the investor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Relations Associate  in  Scottsdale, AZ
    Current Employee - Client Relations Associate in Scottsdale, AZ

    I have been working at Vanguard full-time for less than a year

    Pros

    Vanguard has extremely great values and company culture. Their at-cost investing is a formula for success. The work-life balance is exceptional and from year 1, you are afforded 18 days of paid time off which is pro-rated going forward. Benefits are phenomenal as well. Vanguard is a great place to start your career especially if you're a fresh college grad. They teach you so much about the industry and even pay for your Series 7 and 63. Vanguard even has CFA and CFP programs.

    Cons

    As a direct result of low cost investing, compensation is low. Compared to competitors in the industry, employees are paid slightly below the average. There is a lot of lateral movement within the company. It takes time to move up and even after you move up, your salary is not much greater than what you were making in your previous position.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Good company culture, goof benfits, so-so pay, older employess struggle to gain new positions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSS Representative  in  Malvern, PA
    Current Employee - CSS Representative in Malvern, PA

    I have been working at Vanguard full-time for more than 5 years

    Pros

    Benefits and work / life balance.

    Cons

    Employess hired externally struggle once in the company to advance into management positions. Previous experience is rarely taken into account. Low raises.

    Advice to ManagementAdvice

    Look at outside management experience crew can bring to the table.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 3 people found this helpful  

    Non inspiring mediocre growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer  in  Valley Forge, PA
    Former Employee - Software Developer in Valley Forge, PA

    I worked at Vanguard full-time for more than 3 years

    Pros

    People are great. Company reputation as a stable safe place to work is amazing. Very close to Philadelphia.

    Cons

    Slow to no innovation. Not really a place if you want personal and skills growth. Pay is average or low in comparison to other financial firms.

    Advice to ManagementAdvice

    If you want to change the community, listen to your employees and not outside sources.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 4 people found this helpful  

    Solid benefits, secure job, low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Problem Resolution Associate  in  Charlotte, NC
    Current Employee - Problem Resolution Associate in Charlotte, NC

    I have been working at Vanguard full-time for more than 3 years

    Pros

    Benefits are solid. PTO policy is pretty generous. They have a good deal with their Retirement and Savings Program, too. They do a dollar for dollar 401k matching contribution, up to the first 4% of your pay, which is 100% vested. They also do quarterly contributions of 10% of your eligible earnings, which are fully vested after 6 years working there. It's pretty difficult to get fired--you have to screw up pretty badly. And they've never had layoffs in their history, so there's definitely good job security. My experience with management has all been pretty positive. Some of the higher ups (like 3 levels above me) don't listen well to the average peons, but that's pretty typical. My direct supervisors have all been pretty good though.

    Cons

    Opportunities are limited, at least at the Charlotte office. They're turning it into a call center. If you work at the Charlotte office, you will either be on the phones, or managing or supporting people on the phones. Across Vanguard, pay isn't competitive at all compared with other companies in the industry. And I've heard that external hires into the same role that I'm in started off with higher pay than me, despite my being more valuable to them by knowing Vanguard's internal systems and procedures.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Vanguard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Problem Resolution Associate  in  Charlotte, NC
    Current Employee - Problem Resolution Associate in Charlotte, NC

    I have been working at Vanguard full-time for more than a year

    Pros

    Pto..benefits..fitness center. Academic reimbursement. First shift hours only

    Cons

    Limited flexibility and call center related jobs. Some team leader s micro manage.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Fund Financial Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fund Financial Associate  in  Malvern, PA
    Current Employee - Fund Financial Associate in Malvern, PA

    I have been working at Vanguard full-time for less than a year

    Pros

    Corporate Culture, Work-Life Balance and a Positivie Learning Environment

    Cons

    Pay - You could be getting paid a lot more for your skills

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11.  

    Best to place to work in IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Developer  in  Malvern, PA
    Current Employee - Senior Developer in Malvern, PA

    I have been working at Vanguard as a contractor for more than a year

    Pros

    Great work-life balance, leadership and lot of opportunities to learn new technologies

    Cons

    Low pay and not many promotions

    Recommends
    Positive Outlook
    Approves of CEO

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