Vanguard Reviews

Updated September 3, 2015
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954 Employee Reviews

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  1. Client Relationship Associate

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Benefits, Coworkers, Location, Training, Advancement

    Cons

    Pay, Long Hours, Cliques, Rigidity, Poor management


  2. Human Resources Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Manager in Malvern, PA
    Current Employee - Human Resources Manager in Malvern, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vanguard (More than 3 years)

    Pros

    Career development and opportunity to move throughout the company and manage your career path are what make Vanguard a great place to work. The integrity and quality of the senior leaders is fantastic! If you want to work for an organization that has high standards and you can be proud to work for, Vanguard is the one. Great total rewards package!

    Cons

    It is important to manage your career and move around early. Work life balance is great but more flexibility is needed in some of the departments.

    Advice to Management

    Continue the great work that you are doing to make Vanguard a great place to work!


  3. Fixed Income Senior Trader

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great co-workers and management is very supportive of your career growth and providing educational opportunities.

    Cons

    sometimes hard to break out of your career path if you want to go somewhere else inside of the company.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great company!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Recommends
    Approves of CEO

    Pros

    Vanguard is a stable company and if you want a career in financial services, you can definitely advance your career. They also have great benefits, and other perks. They care about their employees.

    Cons

    None. You can advance if you want or not.


  6. Helpful (1)

    Flagship Client Service Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Vanguard full-time

    Pros

    Great company, encouraging environment for moving up. Incredible training when you get hired. Broad knowledge base. Great benefits and 401k contributions by the company.

    Cons

    Phone job - not challenging, get bored. The Charlotte office has a lot of service jobs compared to Pennsylvania which has many technical and analytical, non client-facing roles.


  7. Investment Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good communication on team and regular company meetings to keep all employees up-to date.

    Cons

    On phone 95% of your day working with customers.

    Advice to Management

    Keep up the great work


  8. Great for getting your foot into the financial industry right out of college.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brokerage Investment Consultant in Charlotte, NC
    Current Employee - Brokerage Investment Consultant in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vanguard full-time (More than 3 years)

    Pros

    Work-live balance, friendly-easy going atmosphere

    Cons

    Reactive not proactive, loss of focus on employees because too much focus on clients.

    Advice to Management

    Invest more into crew engagement


  9. Client Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Representative in Scottsdale, AZ
    Current Employee - Client Service Representative in Scottsdale, AZ
    Recommends
    Positive Outlook

    I have been working at Vanguard full-time (More than a year)

    Pros

    Client first mentality, great investment solutions. Work life balance is great. Health and dental benefits are great. Other opportunities within the company.

    Cons

    Call center. Lack of communications between departments. Have to jump through hoops to get promoted. Never base anything on performance. Understaffed during the busiest time of the year.

    Advice to Management

    Interview process for other positions should be different.. Should not make current employees feel like they are stuck.


  10. Client Relationship

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Vanguard (More than 3 years)

    Pros

    PTO, Opportunities to learn about other departments, fellow crew members

    Cons

    Clients can be overwhelming, management does not always relate to associates because they do not do the job

    Advice to Management

    Understand how it is mentally draining to constantly take phone call after phone call


  11. A great place to start or continue a career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Vanguard full-time

    Pros

    They offer pretty good work/life balance, and it's rare you'll ever have a bad teammate. Overall, the company does give pretty good structure and a sense of purpose. Great company culture, and benefits. Overall, you will feel very appreciated as an employee.

    Cons

    Your job enjoyment is often tied to your supervisor and what they want from you.

    Advice to Management

    Spend more time learning the business before making changes, and actively recruit your direct reports into helping you make those changes. Let them see the benefits of the changes, and they will buy into it more.



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