Vanguard

  www.vanguard.com
  www.vanguard.com

Vanguard Reviews

Updated December 20, 2014
Updated December 20, 2014
750 Reviews
3.3
750 Reviews
Rating Trends

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Approve of CEO
Vanguard Chairman and CEO William McNabb
William McNabb
452 Ratings

Review Highlights

Pros
  • Work/life balance is a priority as you don't work crazy hours and get a lot of vacation time (in 120 reviews)

  • Great benefits; was able to earn MBA and CFP with full tuition reimbursement (in 67 reviews)


Cons
  • The positions in AZ are largely call center support roles, or supervisory roles (in 53 reviews)

  • Good work/life balance for some people, but not if your on the phones (in 16 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Good place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Relations Associate in Scottsdale, AZ
    Current Employee - Client Relations Associate in Scottsdale, AZ

    I have been working at Vanguard full-time (more than an year)

    Pros

    -PTO
    -Bonus
    -Great Culture
    -Well respected company
    -Hands on experience with investing

    Cons

    -Management is out of touch with realities of the business.
    -Low salary
    -Call center

    Advice to ManagementAdvice

    Needs to be more in touch with what is happening on the floor.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Career, not just a job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Malvern, PA
    Current Employee - Anonymous in Malvern, PA

    I have been working at Vanguard full-time (more than 10 years)

    Pros

    The benefits are covered more than most jobs. The employees are also good to work with. Good place for a career if you put the effort in. Great work life balance.

    Cons

    The pay can seem low but over time it can show beneficial. Some management can be difficult to deal with.

    Advice to ManagementAdvice

    Recognize those who work hard a little more with higher pay.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Client Relationship Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Relationship Specialist in Charlotte, NC
    Former Employee - Client Relationship Specialist in Charlotte, NC

    I worked at Vanguard full-time (more than an year)

    Pros

    Easy job, not very stressful or a great deal of pressure. Great team atmosphere and work environment. Met many friends through this company all coming from different backgrounds. great benefits and health

    Cons

    Lower than average pay for the industry/licenses required
    call center environment

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good company good people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor in Malvern, PA
    Former Employee - Supervisor in Malvern, PA

    I worked at Vanguard full-time (more than 5 years)

    Pros

    There's a process for everything

    Cons

    That some times stifles creativity and ingenuity

    Advice to ManagementAdvice

    Begin to pay top of market rather than at market for compensation

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Great place to start your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Relationship Specialist in Scottsdale, AZ
    Current Employee - Client Relationship Specialist in Scottsdale, AZ

    I have been working at Vanguard full-time (less than an year)

    Pros

    They train you well to have a large skill set and licenses. The culture is great and very friendly, relaxed, and they emphasize work-life balance. I'm proud to work here. I always thought I would just start my career here, but I've now thought about the possibility of staying here for my entire career. PTO is amazing and benefits too

    Cons

    The only reason I would leave is that I could probably get paid much more for doing a similar job somewhere else

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    good people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Associate in Scottsdale, AZ
    Current Employee - Client Service Associate in Scottsdale, AZ

    I have been working at Vanguard (more than an year)

    Pros

    good benefits. great vacation time off.

    Cons

    not great salary. Too much "culture"

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Great Place to start a Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Administrator in Malvern, PA
    Current Employee - Financial Administrator in Malvern, PA

    I have been working at Vanguard full-time (more than 8 years)

    Pros

    Vanguard has a facade of different Career options for you to follow. Vanguard has great benefits and will pay for higher education. Vanguard has the best Paid time off I have ever encountered.

    Cons

    The pay is on the lower level for the industry. Very Corporate and Regimented. Career Progression does take a long time.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Solid company that makes a difference

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Malvern, PA
    Current Employee - Anonymous Employee in Malvern, PA

    I have been working at Vanguard full-time

    Pros

    Vanguard is an industry leader in the investment management area. It is a highly ethical company, looking for the best interest of its shareholders. It offers good total compensation and benefits, on-site gym facilities, healthy menu options cafeterias, and strong community impact.

    Cons

    Vanguard has a very strong corporate culture that is collaborative. This might be difficult to navigate by those who want things done exactly their own way.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great company, great ethics, great crew.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Malvern, PA
    Current Employee - Anonymous Employee in Malvern, PA

    I have been working at Vanguard full-time (more than 10 years)

    Pros

    Vanguard has been a great place to learn and grow as a professional in the financial services industry. I started in the call center and moved up through the ranks to manager. The company paid for licensing when I came on board and additional training and certifications as my job responsibilties required. I have become ASPPA certified thanks to Vanguard and continue to learn even at my level.

    Compensation is fair, bonuses are truly performance based, and can be generouse for a high performing employee, and retirement plan benefits are generous.

    Cons

    Management places little value on "technical" abilities and does not aways recognize an individual's committment and contribution in that area.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Good Benefits, Great company, Good Collaboration

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer in Charlotte, NC
    Former Employee - Software Developer in Charlotte, NC

    I worked at Vanguard full-time (more than 8 years)

    Pros

    Good benefits and Partnership plan.

    Cons

    Low Salary, No work from home

    Advice to ManagementAdvice

    They only hire college recruits. They need to start hiring experienced people or former employees.

    Recommends
    Neutral Outlook

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