Vantiv Reviews

Updated March 25, 2015
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2.6
113 Reviews
Rating Trends
Recommend to a friend
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Charles D. Drucker
68 Ratings

Pros
  • Pay and benefits are competitive (in 3 reviews)

  • Matched 401k, average benefits, tuition reimbursement, company cafe "overpriced" good experience (in 4 reviews)

Cons
  • Not one person of color is in upper management (in 6 reviews)

  • Until recently, Vantiv was basically Fifth Third with a new paint job (in 4 reviews)

More Pros and Cons

Employee Reviews

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  1. 1 person found this helpful

    current relationship manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vantiv

    Pros

    great team members; opportunity to create positive changes with a company;

    Cons

    pricing/fee challenges; no clear direction on who to contact with issues; high stress to keep clients

    Advice to ManagementAdvice

    lines of communication need to remain open, provide more insight on opportunities to grow

  2. My working position is IT Service Desk position at Vantiv.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - IT Service Desk in Cincinnati, OH
    Current Contractor - IT Service Desk in Cincinnati, OH

    I have been working at Vantiv as a contractor (less than a year)

    Pros

    The associate at the Vantiv are well train and have a full of knowledge of their job position and very helpful.

    Cons

    The training is short, it should be at least 3 weeks. There is so much to learn which can't be cover in a 2 weeks.

    Advice to ManagementAdvice

    Haven't got to meet with top management level yet but heard some good comment about it and hopefully to meet them in future.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. PayFac Partner Account Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Lowell, MA
    Current Employee - Anonymous Employee in Lowell, MA

    I have been working at Vantiv

    Pros

    Great place to work. For the most part, everyone is helpful, nice, and eager to do a good job. They have some great tools to help you find the answers you need. It is also a fun environment, and the management is extremely friendly.

    Cons

    Nothing I can think of

    Recommends
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Excellent

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vantiv

    Pros

    Excellent. Good. Great. Work Culture. Fun place

    Cons

    Nothing. Every thing good. Challenging work environment

    Recommends
    Positive Outlook
    Approves of CEO
  6. Challenging at times but satisfied overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Implementation Consultant in Cincinnati, OH
    Current Employee - Implementation Consultant in Cincinnati, OH

    I have been working at Vantiv full-time (more than 3 years)

    Pros

    Exciting industry that is growing and changing quickly

    Cons

    Employees and clients feel the pain of Vantiv trying to grow too fast through aggressive M&A.

    Advice to ManagementAdvice

    Focus more on improving the Vantiv core

    Recommends
    Positive Outlook
  7. 1 person found this helpful

    Invisible opportunity a company that is all about the company and not the employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Cincinnati, OH
    Former Employee - Customer Service Representative in Cincinnati, OH

    I worked at Vantiv

    Pros

    There is a lunchroom on site you have free coffee and water. You can vote for co worker to receive awards.

    Cons

    A very unstable environment always moving around. They have bedbugs which but my family at wrist. Always layoff no job security

    Advice to ManagementAdvice

    Don't belittle employees no matter what level your on treat people how you want to be treated.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  8. 3 people found this helpful

    Bad work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at Vantiv full-time (more than 3 years)

    Pros

    Good money
    Good benefits
    Work from home

    Cons

    Horrible politics
    Back stabbing to save own skin
    Care about bottom line at the expense of employee well being

    Advice to ManagementAdvice

    The culture at Vantiv is not healthy. Pay attention to employees and how the managers are treating them.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 3 people found this helpful

    Weak

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Vantiv full-time (more than 5 years)

    Pros

    Honestly can't think of one thing that separates Vantiv from any other employer in a positive fashion.

    Cons

    Weak senior leadership. Lack of caring about it's customers, primarily internally focused and driven by stock price.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful

    Central Merchant Support - FI call center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Vantiv

    Pros

    good work environment and people as long as you are in the right department.

    Cons

    pay, flexibility, clickish management, outsourcing.

    Doesn't Recommend
    Neutral Outlook
  11. 1 person found this helpful

    It was not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Contact Center Representative in Symmes, OH
    Former Employee - Contact Center Representative in Symmes, OH

    I worked at Vantiv

    Pros

    Tuition Reimbursement. Flexible schedule to go school and work part time. Nice and modern building. You can find really good people

    Cons

    The health benefits were not very good. Some dissatisfaction because the company does not promote from within. High turn over in the contact center.

    Advice to ManagementAdvice

    There are good talents inside your company, give them a chance

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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