Vantiv Reviews

Updated September 16, 2014
Updated September 16, 2014
78 Reviews
1.9
78 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Charles D. Drucker
53 Ratings

Review Highlights

Pros
  • Matched 401k, average benefits, tuition reimbursement, company cafe "overpriced" good experience (in 4 reviews)

  • decent pay, benefits and work-life balance (in 4 reviews)


Cons
  • Outside of IT the different call center teams have been slowly moving offshore (in 3 reviews)

  • Executive management is pretty disconnected and dysfunctional (in 3 reviews)

More Highlights

Employee Reviews

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  1. 2 people found this helpful  

    For Women in technology- a company to avoid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Vantiv full-time

    Pros

    Nothing to write about really

    Cons

    If you are a woman in technology you will not be taken seriously. You really don't matter. Your male colleagues will be looked to for advice. Hardly any women in IT leadership. Takes ages for a woman to get a promotion. Your male colleagues sneeze and will be promoted

    Advice to ManagementAdvice

    Women matter. We bring some of the best ideas. So Listen! Promote! Hire more women engineers. Lastly change the culture to value and appreciate women in technology

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    solid

    Former Employee - Merchant Sales
    Former Employee - Merchant Sales

    I worked at Vantiv full-time for less than a year

    Pros

    n/a, just average company to work

    Cons

    n/a, nothing bad but nothing exceptional

  3. 2 people found this helpful  

    You are only a number.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineer  in  Mason, OH
    Former Employee - Engineer in Mason, OH

    I worked at Vantiv full-time for more than 3 years

    Pros

    Pay and benefits are competitive. Bonus is also in play.

    Cons

    The company does a poor job with developing talent. You are the only one that is looking out for your career.

    Advice to ManagementAdvice

    Management is more concerned with cost than quality. People are numbers.

    Recommends
    Negative Outlook
    No opinion of CEO
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  5. 7 people found this helpful  

    Not an environment that any sane person can work in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer  in  Cincinnati, OH
    Current Employee - Engineer in Cincinnati, OH

    I have been working at Vantiv full-time for more than a year

    Pros

    Pay and benefits. with very easy work, as we are unable to run big projects.

    Cons

    Very hierarchical. Employee opinion does not matter. Business gets what they want and executives get what they want at the expense of regular employees. Outdated systems and new modernization isn't working well either.

    Advice to ManagementAdvice

    Your methodologies are not working. Calling offshore partners, when all you need is a few code monkeys is ridiculous. Cut the sugar coating and for once be transparent and say that you need to get things cheaper. Openness should begin the with you. One final note, stop saying that employees are resisting change. We are trying to accept change, it is your clueless ideas about managing resources and projects that are bringing down the morale. Stop using and changing buzz words. We know that you know nothing.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Review of Vantiv

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vantiv

    Pros

    Free Coffee. Onsite cafeteria. Some flexibilty with schedules/time off. Hiring of more experts in outsourcing does not bode well for long term outlook for current employees.

    Cons

    New upper management lacks listening and observation skills and their ability to move forward is impaired because of it. Offshore resources that replaced seasoned employees unable to keep up with the pace, i.e. huge learning curve. Morale is low, especially heading into the busiest time of year.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 5 people found this helpful  

    Just remember your place...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vantiv full-time for more than a year

    Pros

    Great Benefits when you can use them (most people have unused days of PTO come the end of the year), Pay is slightly better than most places, the junior level of staffers are highly trained and skilled in their areas of expertise.

    Cons

    Training is a joke, most employees do not have a full comprehensible understanding of how and what the company does to generate revenue. Even though they hire talented people they give them no real responsibility (Sr. Management has to sign off on pretty much everything) and do not trust them/challenge them to excel, which stifles individual growth. There is no strategic vision of where the company is going in 6 months let alone 3 years (see recent acquisitions that make sense overall but were not part of the earning calls and go directly opposite of what they have been preaching to the street. The budgeting process is laughable, which inturn causes major problems with project deployment and ROI calculations. If you think you are going to get career growth here, I would advise looking somewhere else. Overall the internal politics of this place will be it's downfall until certain key leaders are removed/leave.

    Advice to ManagementAdvice

    Focus on where the company needs to go and communicate that. Too much time is spent on individual pet projects that are all done in the vein of customer enhancements. Pick a course, develop a plan, and if a project does not fall into the vertical it doesn't move forward. Listen to your staff's, realize that people in the room with less years of experience may have better ideas than people that have been in this vertical their entire career. Also give the people some room to breath, when everyone is dreading going into the office on Monday (if you are in IT, you probably have spent all weekend in the office anyway) realize you have a morale problem and really address it. Asking people to give everything they have, including their family/personal time constantly you are just asking for people to be unhappy.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Use it as stepping stone, not for a long term career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Engineer
    Current Employee - Senior Engineer

    I have been working at Vantiv full-time for less than a year

    Pros

    None, that I can think of.

    Cons

    Micromanagement in most of the teams.
    Culture is mentioned, but it is invisible.
    Goals are a joke.
    Achievements are not going to give you a promotion. You need a good buddy to get promotion.
    People push you till you quit.

    Advice to ManagementAdvice

    Executing projects require funding, There is no such thing as cheap. New executives are burning this place and business users are hard to work with.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Company is headed in a bad direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Vantiv

    Pros

    Coworkers care about your success. White noise helps to block out conversations.

    Cons

    Management has no idea what happens on a day to day basis. Those who could become good leaders are pushed out too soon.

    Advice to ManagementAdvice

    Try job shadowing your employees

  10. 4 people found this helpful  

    Don't work there!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Vantiv

    Pros

    I was fortunate to work under a great manger. Most are not so lucky.

    Cons

    Horrible management for most depts. Outsourcing jobs to India. Care nothing about employees. High turnover rate. Horrible raises!!! My raise was only 0.37 cents & thats the highest they could give! RIDICULOUS!!!!!

    Advice to ManagementAdvice

    They are doomed unless they start caring about the people. Quit playing favoritism.

  11. 1 person found this helpful  

    good starter job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vantiv

    Pros

    low stress, not alot of pressure from managers. Learn a lot about the business.

    Cons

    pay, no room for growth

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